haart reviews

★★★★★ 5/5

Google

We had the absolute pleasure of meeting Charlotte, who showed us around a property and have only been corresponding with her. She made us feel very welcome and at ease, she has a very warm and welcoming nature. she was very meticulous with detail, she is an absolute credit to the Haart company based in Ashford. Just want to thank her again for all her efforts. Would highly recommend this estate agents, especially Charlotte.

Danielle · 18 August 2026

★★★★★ 5/5

Google

Haart contacted us having seen our property had been on the market for a time, our previous buyer had pulled out. Michael came to meet with us and talked us through their process and we decided to go multi agency with them as we were trying to secure our dream property. We then arranged photos and video, but at the 11th hour before we went to market, we got an offer through our first agent and no longer needed Haart. Michael was respectful, personable and professional throughout, didn't bat an eye when we no longer needed their services and wished us all the best

Kati · 13 February 2026

★★★★★ 5/5

Google

Charlotte has always been willing to help me. Nothing has been too much trouble.She has helped me a lot on more than one occasion and I'm not even officially one of their customers. I highly recommend this branch and say thanks to all of the team. Special mention to Charlotte.

Kito · 18 August 2026

★★★★★ 5/5

Google

What a star Charlotte, Ashford branch is. I'm looking to purchase a buy-to-let and Charlotte has been so generous sharing her rental expertise with me. She is incredibly knowledgeable and helpful. I'm very happy to have found her and will definitely be signing up with Haart when the time comes.

Tracey · 1 August 2026

★★★★★ 5/5

Google

Charlotte was very very helpfull, supported me and gave me a viewing on my one and only day off same day last minute gave me a viewing later on evening to let me view the property very helpfull showing me around just an all around nice person thank you CHARLOTTE,

Rezkii · 1 August 2026

★★★★★ 5/5

Google

We had a viewing on Friday, we had Charlotte show us around the house, amazing lady, very kind, caring, professional and has always had answers to any of our questions, chatty with my children too as she could see they our very excited to move, we our so close to signing our tenancy and getting the keys to our beautiful new home thank you Charlotte you have been amazing

Carley · 13 February 2026

★★★★★ 5/5

Google

Hearts worked very well with me in finding the right people for my property when it came to letting it out. Harry was very efficient, professional and listened to every detailed information. He worked very hard on making sure all parties were pleased.

Esther · 17 August 2026

★★★★★ 5/5

Google

Arandeep is a fantastic and compassionate individual who despite the fact he was not directly a staff of Medway rendered an excellent service and went beyond and above to resolve the issue i was faced with today. Weldine and keep it up sir. You actually made my day with the kind gesturevthat you think is ordinary and simple. Gid bless you

Victor · 13 March 2026

★★★★★ 5/5

Google

Had a really positive experience with Haart, especially Esra, she kept me updated throughout the process, which made everything much less stressful. Always quick to respond and happy to help with any questions. I’d definitely recommend her and the team at haart.

Dijana · 22 July 2026

★★★★★ 5/5

Google

We took our house off the market after a bad experience with another estate agent. Since then, Molly and her team have been nothing short of efficient and incredible. Shes been reassuring when we’ve had our queries/doubts, and the team are already doing everything they can for us. I’m so impressed and look forward to continuing with Molly to get our house sold!

Claudia · 13 February 2026

★★★★★ 5/5

Google

Charlotte was amazing throughout the renting process, responsive, respectful and easy to communicate with. Thank you for making it easy and clear. Appreciate the effort put in, having 6 move ins on the same date. Additionally, thanks to Harry for a great viewing experience. He was professional, approachable, and took the time to answer all questions, standing out positively compared to other agents I met.

Smithesh · 23 December 2025

★★★★★ 5/5

Google

Great, professional and friendly service. From start ( viewing) to finish (issue of tenancy agreement) everything was efficiently and helpfully done. Charlotte, Joshua and Phillipa made the process very easy. Thank you all and Joshua for …

Dave · 22 July 2026

★★★★★ 5/5

Google

Excellent viewing today with Charlotte. Very welcoming and informative showing us around the whole property and answering any questions we had clearly. Very good with our daughter who took a shining to Charlotte instantly. Very friendly, very polite and clearly has a wide range of knowledge in her field. Overall 5 star viewing. Thank you Charlotte

Curtis · 13 February 2026

★★★★★ 5/5

Google

As a first time landlord Charlotte has been amazing. She doing great work for you guys and I highly recommend her for anyone looking for their first property

Al'Quduus · 1 August 2026

★★★★★ 5/5

Google

Esra has been fantastic throughout my sale. She’s been friendly, helpful, and kept me updated every step of the way. Thank you for all your support 😊 …

Sev · 22 July 2026

★★★★★ 5/5

Google

Charlotte from Ashford was amazing today, Went in with questions and needing advice and have come away feeling so much more confident and happy about being able to rent somewhere. I look forward to dealing with Charlotte in the future Thank you

Kara · 13 March 2026

★★★★★ 5/5

Google

I had the pleasure of being helped by Harry McLean from Haart, Ashford and I can confidently say he provided an exceptional service from start to finish. From our initial contact, Harry was professional, approachable, and incredibly responsive, making the whole letting process smooth and stress-free. He took the time to understand my needs, answered all of my questions with patience, and guided me through every step. His attention to detail and commitment to finding the right property for me truly set him apart. I highly recommend Harry to anyone looking for a reliable and efficient letting agent!

Toby · 20 December 2024

★★★★★ 5/5

Google

Esra showed me around a property a couple of weeks ago, and I was really impressed by her friendly, approachable manner and excellent knowledge of the property market. As a first time buyer, she took the time to explain everything clearly, answered all of my questions, and gave me lots of helpful advice. I really appreciated her support and guidance throughout the viewing. Thank you, Esra!

Mark · 22 July 2026

★★★★★ 5/5

Google

So I am giving Haart (Ashford) 5 stars as I am beyond impressed with the professionalism and ease of communication with staff at this branch. Esra in particular has been amazing, and I am really lucky to have her as my main liaison in my conveyancing process. She is responsive with any query that I have and has kept me informed every step of the way. She has also made this process as a buyer much simpler because of this and her personable nature has helped relieve any anxiety that typically comes with buying and selling. I am nearing the end of my process now and couldn't be happier to recommend. Thank you so much Esra and team for all of your help. Best Wishes, Alison

Ebony · 18 November 2024

★★★★★ 5/5

Google

Excellent Experience with Harry McLean at Haart Lettings, Kent Harry has been absolutely fantastic and incredibly helpful throughout our search for a rental property. From the beginning, he’s been attentive, responsive, and genuinely committed to helping us find a home that meets our needs. His guidance and support made the process smooth and enjoyable, and his knowledge of the market was invaluable. We felt genuinely cared for and supported every step of the way. Thank you, Harry, for making a usually stressful experience so much easier, we couldn’t have asked for better service!

Kelly · 9 November 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Haart Ashford to sell my home,and couldn't be happier with the experience. The team was professional ,knowledgeable, and supportive. I want to give a special shootout to Vicky my estate agent, who went above and beyond to ensure everything went smoothly. Vivky was always available to answer questions, provided updates, and offer reassurance when needed. Thanks to her hard work and dedication. I truly appreciate all of Vicki's effort and would highly recommend haart.

Irfan · 28 October 2024

★★★★★ 5/5

Google

Our family was completely impressed by Mr Gareth Harmer’s professionalism and sincere attitude in providing his service to help our house sale process and we decided to write this review to show our heartfelt appreciation and thank you so much for everything he has done for us. Gareth has exceptional market knowledge with outstanding personal approach in communication, effective and efficient response, never missed a call or email. Gareth worked hard until midnight when trying to help put our property on the market soonest. His artistic view has helped made beautiful pictures and an amazing video to show our house which we can keep the memory of our beautiful house for a long long time. His calm mindset kept our anxiety low and gave us the confidence he would help to get the job done. The amount of effort and time he put into walking us through the process is unbelievable. I have already recommended Gareth to some of our friends. He deserves a 10* out of 5 and we owe him big favor 🥰

Susan · 28 October 2024

★★★★★ 5/5

Google

I have had the immense pleasure to deal with Haart agency and particularly Harry at the Ashford branch. I m impressed and humbled by Harry professionalism, gracefulness and gentleness from day one and all through the process which can be a little nerve challenging, Harry guided and removed most stresses and pressures by making sure we were comfortable with all the new digital steps to take. He was incredibly understanding making sure we had no further pressures. Harry is a kind calm reserved and an emphatic professional who went the extra mile for us on all fronts and we now can look forward to our new next adventure. Thank you Harry from the bottom of my heart

Raff · 4 October 2024

★★★★★ 5/5

Google

I was served by an absolutely lovely pair of gentlemen, Nadeem and Josh. Both were extremely helpful in assisting me with my property search. Went into the branch with little experience within the industry and left the branch with a load of knowledge. I have not rented my new place via Haart, however these two lovely men made the whole experience a lot easier and enjoyable for myself and partner. Will definitely be aiming to do business with Haart in the future due to these two! Thanks again!

L · 25 September 2024