Trusted Agent profile · Ashford, Surrey
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleAndreas is one of the best and professional estate agents i have ever come across. He has always made mine all the property viewing with haart estates up to the mark.
Revati, thanks for your kind words. Andreas in our Ashford sales team will be moved and delighted by them. We look forward to finding your dream property for you.
5/5
GoogleThank you so much Esra for finding our dream home . She is very friendly and helpful. Highly recommended 👍 …
Dear Prami, thank you so much for your kind feedback regarding Esra from the Ashford sales team - we very much look forward to helping you through your journey.
5/5
GoogleVicky is a great agent he keeps me informed about my deal and I look forward to working with him in the future.
Dear Andriy, Thank you for your kind review regarding Vicky from the Ashford Sales Team. We wish you the very best for the future !
5/5
GoogleHaart was my letting agency for 3 years and dealt with Harry, Josh and Alexandra. Always very professsional and especially Alexandra Barker in Property Management towards our end of tenancy was very helpful in helping me manage my awkward situation. Recommend this agency to anyone.
Thank you so much for kind feedback Helen, Josh, Harry and Alexandra from the Ashford Lettings team will be delighted!
5/5
GoogleI feel I really need to say what an absolute pleasure it was to deal with Nadeem Makhalfa at the Ashford branch. He was the only agent who responded and did what he said he would do. I had called many other agents in the area and their service and response was terrible. I would highly recommend both letting or renting with this company. They were extremely professional to deal with. It made our move from Canada a less stressful experience. Thank you
Thank you so much for kind feedback Estelle, Nadeem from the Ashford Lettings team will be delighted!
5/5
GoogleHi, I took a flat at The Panorama, Flat 199, helped by Harry... He was always responsive and helped me through to everything. Highly appreciate his help and I would recommend anyone to Haart Agency/Team Harry, if anyone needs help with an accommodation (rent/buy.).
Thank you so much for kind feedback Tanvir, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleAndreas has been a pleasure to deal with! Great sense of humour and a wonderful salesman. Highly recommend to anyone looking for a place to live in Ashford.
Thanks Ron. Andreas in our Ashford sales team will be delighted. Lets hope we can find you the prfect home for your next move.
5/5
GoogleI spoke to Harry today regarding a rental property in Ashford. Harry was so helpful, knowledgeable & polite, he was a true breath of fresh air. Some of the other Companies I've spoken to over the last week could learn a lot from his Customer Service skills. Sue
Thank you so much for kind feedback Sulia, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleThe team were spectacular during our move in particular Nadeem was exceptionally helpful in making the move as easy as possible and going to extra mile! Can’t recommend enough amazing service
Thank you so much for kind feedback George, Nadeem from the Ashford Lettings team will be delighted!
5/5
GoogleOur experience with Haart lettings was brilliant. Joshua was so helpful, efficient, knowledgeable and such a genuine guy which made the whole experience very smooth and easy going. Joshua managed to let out our property in a matter of weeks. We are extremely grateful for the amazing service and would 100% recommend Haart Ashford.
Thank you very much for your kind feedback Hannah, Joshua from our Ashford lettings team will be delighted!
1/5
GoogleI'm not sure if this reflects on Haart as a whole or just the individual, Andreas, we dealt with. However, during the viewing, he came across as unwelcoming and off-putting. Later, he called while I was at work, and though I explained our lack of interest due to the work that needed to be done to the home, he continued to contact us persistently. This behaviour, culminating in his unacceptable final response (shown in the Photos), has deterred us from considering Haart for future transactions.
Zoe, I am so sorry to hear that your experience with Haart Ashford was less than acceptable. Andreas's attempts to contact you may have been over zealous but were simply his way of trying to obtain vital feedback for our seller, I apologise if he came across as overly aggressive. What is from our point of view unacceptable was the tone and content of the message sent to you. He has been invited to attend a meeting to discuss this conduct and the content of his message. He realises his reaction was unacceptable and apologised stating that he realised as soon as he pressed send that the message was not appropriate and has promised that he will not repeat the behaviour.
5/5
GoogleI had the pleasure of working with Nadeem.Makhalfa from Haart Lettings Ashford recently, and I cannot speak highly enough of the exceptional service I received. During our call, Nadeem.Makhalfa patiently answered all of my questions regarding the property I was interested in, demonstrating an impressive depth of knowledge and professionalism. What truly stood out was Nadeem's quick and prompt actions following our conversation. They wasted no time in facilitating the necessary steps, making the renting process smooth and hassle-free for me. Thank you, Nadeem.Makhalfa, for your outstanding assistance!
Thank you so much for kind feedback Anna, Nadeem from the Ashford Lettings team will be delighted!
5/5
GoogleLettings with Haart was a smooth process from A to B, Josh was extremely helpful and efficient from the get go. With regular updates on properties, providing the most up to date information, whether that was face-to-face, over the phone or via email. It's inspiring to see a youngster working in such a professional and driven manor, with a genuine interest in the client and the future.
Dear Daisy Lightfoot, Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Kent) (Lettings). We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ashford (Kent) (Lettings)
5/5
GoogleGareth was very helpful and made me feel at ease talked me through and explained everything and got the photos and video jst right I would recommend haart I cannot thank Gareth Harmer enough all the time and effort he put in for selling 2 properties thanks to him we are now settled in our lovely new home would definitely recommend him and his team at Haarts
Dear Joanna Graham, Thank you for taking the time to leave us feedback. We are delighted you are pleased so far with the service you have received whilst selling your property. Kind regards, Gareth
5/5
GoogleThe team at Haart were fantastic. Taylor Brown has been helpful through the process of getting a place to rent on very short notice. Great experience and great customer service. We would be more than happy to find our home through Haart.
Thank you so much for kind feedback Yeukai, Taylor from the Ashford Lettings team will be delighted!
5/5
GoogleJosh has been a pleasure to deal with, very informative and always had my best interests in mind. Couldn’t fault him.
Thank you so much for kind feedback Aaron, Josh from the Ashford Lettings team will be delighted!
5/5
GoogleHad a viewing today with Charlotte. She was very warm welcoming and very understanding. As first time renters we had plenty of questions and Charlotte had all of our answers. She is has such a …
Dear Kinga, thank you for taking the time to leave Charlotte from the haart lettings team your kind review - we look forward to helping you in the future.
5/5
GoogleOut Lettings Agent Taylor was brilliant, from start to finish. The renting process was really simple and any questions were answered quickly. Taylor is very friendly and made us feel very at ease when viewing our house, we are really happy with her service and our new home!
Thank you so much for kind feedback Jennifer, Taylor from the Ashford Lettings team will be delighted!
5/5
Googlehaart has been very supportive throughout the whole process of finding your new property that we can call HOME now. They were very patient with us and answered queries whenever we had any. Both Taylor and Harry has been amazing !!! Thank you for all the Help!
Thank you so much for kind feedback Dr Farsana, Taylor and Harry from the Ashford Lettings team will be delighted!
5/5
GoogleAndreas has been such a pleasure to work with. Great sense of humour and wonderful sales man. Made my house hunt so much easier. Would definitely recommend to anyone looking for houses in Ashford!
Thank you so much for kind feedback, Andreas from the Ashford Sales team will be delighted!
5/5
GoogleEsra has been professional, knowledgeable, and easy to communicate with. She's made the process so far seamless and stress-free.
Dear Rui, Thank you for your kind review regarding Esra from the Ashford Sales Team. We wish you the very best for the future !
5/5
GoogleThis was not a simple purchase. Many times our solicitor advised us to give up. However, we REALLY wanted this house, and we got it. Haarts were wonderful. Shout out to Mia, and without the assistance of Simon I would have given up. His calm, reasonable approach kept me calm. Top Agents
Thank you for your kind feedback Adrian! Mia and Simon from our Ashford Sales team will be delighted to receive recognition!
5/5
GoogleI spoke to Nadeem earlier today and he was extremely helpful in trying to find me a rental property. I have not had any luck yet but I am sure the team at Haart will be able to find me something.
Thank you so much for kind feedback Jack, Nadeem from the Ashford Lettings team will be delighted!
5/5
GoogleI would like to thank the Haart agency for their help. Especially Nadeem. I made an enquiry about a property and it was really good ! Very helpful, friendly, and also very kind. Very good feeling 🙂 Thank you. …
Thank you so much for kind feedback Fernando, Nadeem from the Ashford Lettings team will be delighted
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Ashford office has 998 reviews across two platforms: 978 on Google, 20 on Facebook.
haart Ashford is rated 4.8 out of 5 across all 998 reviews, and 4.8 out of 5 on Google from 978 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
haart Ashford, 18 Church Road, Ashford, Surrey, TW15 2UY.
