Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just completed our 2nd transaction with Gould & Harrrison in the course of 1 year. We moved to the UK last year and they made the process of completing the contracts as pain free as possible. They are also conscientious of both parties involved and have been great mediators where issues have arisen and enabled both sides in a win-win situation.
I would highly recommend this cohesive and friendly team to anyone looking for property (letting or buying) in the Ashford area.
Ee · 26 August 2016
Agent replied · 24 August 2024
An absolute pleasure and thank you once again for making access so easy.
★★★★★ 5/5
GoogleI contacted many estate agents when selling my house. The reason we went with Gould & Harrison and Lee in particular was not because he quoted the highest amount but because he had the most knowledge about the local area and trends within the market. As a consequence of this, he gave us a huge amount of confidence throughout. Even when there were issues with other people in the chain, Lee chased all of these problems up ensuring the sale went through as quickly as it could.
If you choose Gould & Harrison, you will get a quality service.
Thanks for everything Lee!
Sam · 26 August 2016
Agent replied · 24 August 2024
Sam,
Thank you ever so much for your kind feedback. It was a pleasure to help you and your family move and I hope you're settled in your new home.
★★★★★ 5/5
TrustpilotExceptional customer service; I speak as an ex-estate agent
As a former estate agent I can tell the difference between good and bad; as I started my own first time buying experience I was dreading the prospect. What I wasn't expecting was to find an exceptional estate agency here in Ashford - Gould Harrison rightly deserves to be described that way.From my very first contact, Lee Blackman treated me with the attentive, considerate care that most agents reserve for their sellers only. He really listened to what I had to say in person; read and replied to all my emails very quickly, showing clear understanding and setting my mind completely at rest during what would otherwise have been a difficult and tense time.I was particularly impressed by the fact that he wasn't afraid to enlist the support of the firm's senior partners to confirm the seller's support, chase slow solicitors and refer me to other experts.Overall, my dealings with the staff at Gould Harrison has not only given me the home I have always wanted, but has also restored my faith in human nature. They have demonstrated that it is possible to act with the highest professional integrity in a competitive environment; their core product is not property, but trust itself.
A · 29 June 2016
Agent replied · 13 June 2024
Jerry, thanks ever so much for your kind comments, it was a genuine pleasure to help you and your family find your new home. I am most grateful too for your persistence in publishing this review, we all know how important they feature in peoples decision making processes.
★★★★★ 5/5
TrustpilotPurchase
Lee and the team kept me updated all through my purchase. Lee was always on hand to answer any queries that I had. Lee's local knowledge was invaluable. Highly recommended agent.
Gail · 20 November 2023
★★★★★ 5/5
GoogleMany thanks to Lee and the team for helping us sell and move into our lovely new home. Lee goes the extra mile to ensure everything is picked up and we really appreciate it.
Laura · 25 August 2023
★★★★★ 5/5
TrustpilotSuper Smooth Sale
Thanks to Lee and the team at Gould & Harrison. A super smooth transaction witn no issues. I have probably sold circa 10 properties in my life and never had one go so well. I cant reccomend enough. Thanks so much
Shaun · 24 January 2023
★★★★★ 5/5
TrustpilotFirst Class
if you're looking for an estate agent then I would wholeheartedly recommend Gould Harrison and in particular Lee Blackman who we dealt with throughout. Customer service was excellent, timely and efficient and despite all that is going on around us they chased and cajoled to deliver the sale on time and at a fair price.
Richard · 21 December 2020
★★★★★ 5/5
GoogleI have used Gould & Harrison for several sales and purchases over the past 20 years, and they have always been excellent, professional and working hard to ensure the process moves along quickly and easily. I find their pricing very fair and effective, saving on long periods of viewings without an offer. I can thoroughly recommend them.
Julie · 2 December 2024
★★★★★ 5/5
TrustpilotService above and beyond
Gould Harrison and in particular Lee Blackman acted on behalf of our purchasers but went beyond the call of duty by taking management control of the whole chain. They patiently, professionally and diligently communicated and liased with all parties to not only resolve issues but try and preemptively head off any problems. A better service you could not hope for. Thoroughly recommended.
Neal · 29 July 2016
★★★★★ 5/5
TrustpilotProfessional, correct pricing, thorough
Gould & Harrison have helped me buy and sell several properties, both privately and for rental. They price correctly, saving on long periods of viewings without an offer. And they're very diligent, ensuring the process to completion runs as smoothly as possible. I can recommend them as the only agent I deal with in the area.
Julie · 1 December 2024
★★★★★ 5/5
GoogleAbsolutely excellent service provided by Lee Blackman and his team. Lee chased all loose ends and kept me updated at all times. I would throughly recommend his and the teams services.
Keith · 25 August 2023
★★★★★ 5/5
TrustpilotExcellent service!
We have received excellent service from start to finish with Gould and Harris from valuation to selling. A special thanks to Cherie Mcghie who guided us through the process and was always on hand to answer questions. The sale price exceeded our expectations, once again thank you for being so brilliant and keep up the good work!
Ross · 12 August 2018
★★★★★ 5/5
GoogleGould & Harrison are an independent estate agent based in Ashford. When we struggled to sell out house through a large multi-branch estate agent, we turned to Gould & Harrison. After spending nearly a year with one of the large national estate agents with very little activity or viewings, Gould & Harrison sold our home within 2 months to buyers from London. They worked hard to sell our property. Very happy to recommend. Brad
Bradley · 26 August 2017
Agent replied · 24 August 2024
Thank you Bradley for your kind comments, we really appreciate you taking the time to provide such positive feedback.
★★★★★ 5/5
YellThank you Gould & Harrison
Thank you to Lee and the team from Gould and Harrison. You made what is meant to be one of the most stressful times a pleasure. From initial appointment to moving day we felt completely looked after. A truely friendly and professional service. Hopefully we won't be moving soon but if we do then we know who to call.
DPClark · 19 November 2015
★★★★★ 5/5
TrustpilotExcellent
I’ve used Gould Harrison several times , very helpful always there to keep you updated , can’t thank Lee and the team enough . Excellent.
Jayne · 11 November 2023
★★★★★ 5/5
TrustpilotCan’t recommend them highly enough!
Really helpful firm, with great communication throughout; a real pleasure to deal with. .G&H were the EAs representing my purchase, and I must say I was glad to have them on my side through some difficult, tricky, unprecedented circumstances at times (not least COVID); their knowledge of the whole process, perseverance and professionalism ensured the deal got over the line. Can’t recommend them highly enough! S
Scott · 3 September 2020
Agent replied · 13 June 2024
Thank you Scott, we really appreciate you taking to the time to post this. COVID has thrown up a number of obstacles which none of us have encountered before so it has been a challenge for everyone . People often forget the impact a property sale/purchase has on a family and in these difficult times any completion comes with added relief .
★★★★★ 5/5
TrustpilotSuperb Service
I recently completed on a sale which proved to be very complicated but Nigel and team were very supportive and professional. Would not use any other Agents these guys really are the best.
Jo · 4 March 2023
★★★★★ 5/5
TrustpilotGreat service from Gould Harrison
I have recently sold a property through Gould Harrison and have nothing but high praise for the selling process from initial valuation to final sale. Lee Blackman was efficient, informative and friendly throughout complimented by his friendly office colleagues. To you all thank you. I would certainly have no reservations in recommending Gould Harrison.
Ruby · 28 February 2018
★★★★★ 5/5
GoogleA great service from Lee and the team at Gould Harrison. He knew exactly who and when to chase to keep the transaction on track. We’re extremely grateful for their support and wouldn’t hesitate to recommend them.
Andrew · 25 August 2022
★★★★★ 5/5
TrustpilotExcellent agents
We sourced our rental accommodation through Gould & Harrison and found them to be a very professional team of friendly agents.Hayley is the main agent whom we deal with and she’s very helpful in every way, showing great care, commitment and clear, honest communication. I recommend them unreservedly.
Leonardo · 19 November 2019
★★★★★ 5/5
TrustpilotExceptional Service
Lee & the team made the whole experience smooth & kept us informed every step of the way. Lee goes above & beyond to keep things moving along as quickly as possible. Due to his professionalism & depth of experience we fully recommend Gould & Harrison & we genuinely advise you not to bother going to any other agent.
Lisa · 26 March 2024
★★★★★ 5/5
GoogleGould Harrison provided a professional service from start to finish. Tony and the lettings team were very helpful and professional throughout the process. 100% recommended!
Levent · 26 July 2025
★★★★★ 5/5
GoogleExcellent agents - knowledgable, fair and approachable. Always communicated clearly and promptly
Matthew · 26 November 2025
★★★★★ 5/5
GoogleAn excellent service from the first phone call to completion. Nigel, Andy, Jo and Lee provided fantastic support and advice throughout a very stressful period in our lives. They were never too busy to give advice or to cheer us up when things were tough. We always left feeling better. All our viewings were managed professionally and fitted around our needs. Many thanks.
Gerry · 28 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.