Gould and Harrison Estate Agents Ashford reviews

★★★★★ 5/5

Trustpilot

Amazing support/Honest advicee

My name is Sally Bale and I have known Tony for a number of years through a different agency. Extremely professional and went that extra mile. What an absolute gent. He has really helped me understand some troubling issues in the past. He is consistent and does what he says he will do and goes above and beyond customer service expectations. The whole team at Gould have been remarkable. If you really want considerate and understanding agencies for renting this really is the best place.

Sally · 10 August 2025

★★★★★ 5/5

Google

Great experience. We've used Gould Harrison for several years for letting our flat. All the team are highly efficient and Tony Gilbert was exceptional - particularly in sorting out last minute obstacles quickly and efficiently. Thank you so much!

Alison · 14 May 2025

★★★★★ 5/5

Google

Needing to find new tenants for my property, Tony at Gould Harrison has been very helpful and I now have new tenants in situ within 4 weeks. This has included arranging a complete redecoration etc. He has gone above and beyond to help. I have found Gould Harrison very easy to, contact, polite and professional and am very pleased with the service I have received

Di · 19 December 2025

★★★★★ 5/5

Google

We mostly dealt with Nigel Gould during our house sale. He is very experienced and knowledgeable and provided a realistic sale price. Some others in the area advised on exaggerated prices to tempt us into marketing with them before progressively slashing the asking price. The sale was coordinated completely by the team at Gould & Harrison as we had already moved out of the area for work and to be chain free.

Pranay · 27 August 2015

★★★★★ 5/5

Trustpilot

Gould and Harrison Managed properties and Sales

Gould and Harrison Managed properties on my behalf, for in excess of 14 years .. In all that time, never once, have i experienced anything negative whatsoever and, the quarterly inspections of my properties were very thorough and with photos .. to this end I would now like to offer a personal thank you to all the rental team for their seamless support throughout the years starting with.... Hayley Jessop.. Katie Beal, (who had to put up with me losing email)... Nicola Godward and, Sadie Osbourne .. Secondly I wish to say thank you to Nigel Gould and his team for the total professionalism in selling the Honywood Road properties on my behalf.. I would have no hesitation in recommending Gould and Harrison for any real estate purchase Sale or rental..

Ken · 4 March 2023

★★★★★ 5/5

Google

We had the pleasure of meeting and working with Tony Gilbert to secure our new home this week. He was kind and clear, great at communicating and keeping us in the loop, he is so knowledgeable. He put us at ease and was friendly and humourous. A***

Raichel · 9 April 2026

★★★★★ 5/5

Google

We initially choose Gould and Harrison as my parents knew Nigel Gould and we felt that they also had the best presence in the Ashford area. After our initial meeting with Lee I was convinced that this would be the correct decision. Lee has invaluable experience and a straight talking approach which we value. He quickly knew how to market our property and was always sending suitable propertys to view that met our criteria. We also then dealt with Andy day to day who had the upmost paitience with having to sell our property twice and our longer than average completetion. Andy has years of experience and this was obvious throughout the process. He also has a calming relaxed demeanour which certainly helped during the stressful parts of our sale. The whole team are a well run slick machine and it is quite clear why they are the top Estate agent in the Ashford area. I hope not to move for a long time but if I do they will be the first people I'll call. Natalie Kitts

Stardust · 25 August 2022

★★★★★ 5/5

Google

This was my first house that I was selling and from the first initial appointment; Gould & Harrison have been amazing to deal with. I dealt with many different estate agents throughout the buying process and it really did become clear how good G&H are, especially compared to their competitors. Regular updates and upfront honest advice with no beating around the bush. Lee has been ultra professional throughout and Jo has been amazing with keeping me updated. I really cannot recommend these highly enough, and have already referred a friend to them.PositiveResponsiveness, Professionalism, Value

Jake · 25 August 2022

★★★★★ 5/5

Google

Really great experience, much better than other estate agents I’ve used for renting. Tony was amazing, really helpful and personal, made my move so much easier. Would 100% recommend! :)

Jess · 17 May 2025

★★★★★ 5/5

Trustpilot

Great service from all the team!

Great service from all the team from start to finish. It was a stressful experience buying a house during lockdown however Gould Harrison really made the experience as stress free as possible keeping us up to date and even getting us to view the house straight after lockdown was lifted. Great experience highly recommend. Lee was especially great!

Martin · 14 June 2020

★★★★★ 5/5

Google

I have just moved and would rrecommend this agent to anyone. As a 76 year old widow I found the team especially Andy to be efficient caring and extremely helpful. During this most difficult transition having lived at same address for 45 years I received over and beyond the help I needed from all the team. I would never use any other Estate agent Bet Edge

Bet · 25 August 2023

★★★★★ 5/5

Trustpilot

honest professional fantastic estate agents

I am first time buyer and have been looking for my forever home for two years, I have been purchase house and offered been accept different estate, but never got keys no result in the end ,I felt been hang in the air and lost confident with estate from buyer side , it was my first time purchase house from GH , so having decided on one I do not want to lose it. This house is on THREE OF CHAIN , from purchase until got house keys it was so smooth processing, it was not taking long time to end of completion of three chain. I have to say big fat THANK YOU to Lee ,Andy, Jo, Karin A. Honest as I was worried about three of chain , it may not go smooth and can break down any times before I made an offer and communicate with them , they were Honest and open about chains situations and made me feel they words can be trust, now I can say they are honest and caring of our buyer side . B. Excellent customer service they are excellent communicate skills and keeping update what was stage on , they are looking after three chain of customers. C. Professional and Knowledgeable they are very patience with every query I have and they will answer you quickly and on the phone with great manners to ensure you . knowledgeable they managed the whole chain of sale ,chasing solicitors, buyers, sellers ect make sure we all same date exchange contract and set date for completion date, it made all of us less stress and easier and timely and efficient. Thank you guys for giving my first great experience with you GH and making whole processing easier and I got my house keys without you guys expertise I may has not had the best outcome. I cant recommend highly enough GH is the best in Ashford area.

Juan · 16 April 2022

★★★★★ 5/5

Trustpilot

Highly Professional

Cannot rate Gould and Harrison estate agents highly enough. We have been looking for our forever home for about a year so having decided on one we didn't want to lose it. We had a number of challenges along the way but thanks to Nigel and his team we were able overcome them.Very professional and knowledgeable and nothing was too much trouble.Thank you guys for getting us through a very stressful time.  Without your expertise we may have not had the best outcome.

Jeannie · 14 February 2022

★★★★★ 5/5

Trustpilot

Slick run machine that is Gould and Harrison

We initially choose Gould and Harrison as my parents knew Nigel Gould and we felt that they also had the best presence in the Ashford area. After our initial meeting with Lee I was convinced that this would be the correct decision. Lee has invaluable experience and a straight talking approach which we value. He quickly knew how to market our property and was always sending suitable propertys to view that met our criteria. We also then dealt with Andy day to day who had the upmost paitience with having to sell our property twice and our longer than average completetion. Andy has years of experience and this was obvious throughout the process. He also has a calming relaxed demeanour which certainly helped during the stressful parts of our sale. The whole team are a well run slick machine and it is quite clear why they are the top Estate agent in the Ashford area. I hope not to move for a long time but if I do they will be the first people I'll call. The Kitts family.

Adam · 5 February 2022

★★★★★ 5/5

Google

I highly recommend Lee Blackman and the team at Gould & Harrison. After a couple of false starts Lee took on the task of selling our home of 20 years. He combines professionalism and an in-depth knowledge of the market with a genuine personal touch. He kept us fully in the loop right up to completion, was always on hand to sooth our anxieties, however trivial, and totally nailed our purchase brief.PositiveResponsiveness, Quality, Professionalism, Value

Sean · 25 August 2022

★★★★★ 5/5

Google

The service that my Mother and I received when moving from Kent to Wiltshire from Gould & Harrison was outstanding, they exceeded our expectations. Very professional yet approachable and go the extra mile, and I without doubt recommend them to anyone looking to buy or sell in the not to distant future. Thank you to the team and especially Lee Blackman

Amanda · 27 August 2015

★★★★★ 5/5

Trustpilot

Brilliant service by Lee and the team

Brilliant service by Lee and the team at Gould Harrison. Very professional from start to finish, setting a realistic price which I achieved very rapidly. Kept me informed of the sale progress on a regular basis, answering any queries I had. Got involved with all parties in the chain to achieve a successful conclusion to what turned out to be a very difficult sale. Certainly saved my mentality. I would certainly recommend.

Sylvia · 3 December 2022

★★★★★ 5/5

Google

Lee is a consummate professional & supported us every step of the way. Don't waste your time going anywhere else!

Lisa · 26 April 2024

★★★★★ 5/5

Trustpilot

Outstanding Service!

We couldn’t recommend Gould Harrison more highly! Communication has been second to none and every step of our move has been stress free and well explained. We are delighted that we chose to use Gould Harrison for buying and selling our houses - they have exceeded all expectations and made moving house a very smooth and easy experience. Thank you Lee Blackman - you were superb!

Grace · 26 January 2023

★★★★★ 5/5

Trustpilot

Brilliant service from Lee and the team…

Brilliant service from Lee and the team at Gould and Harrison. Lee found our dream house in Wye which is a really difficult area to get properties in and also sold our house with little fuss. He managed the whole chain of sale, chasing solicitors, buyers etc to make sure we completed before the stamp duty deadline. I doubt you would get this level of service from any other agents in the area. I can't recommend highly enough.

Adam · 15 May 2021

★★★★★ 5/5

Trustpilot

Really great team who dealt with my…

Really great team who dealt with my elderly Mum’s buy and sale perfectly. Always friendly and helpful anytime we called into the office, no question too silly and very informative throughout, Thank you Lee, Andy Jo (who we saw mainly) but to other team players also. Would recommend them.

Annette · 24 March 2024

★★★★★ 5/5

Google

Big thank you to the whole team at Gould and Harrison for making our move possible even during a global pandemic. Throughout the sale of our house everything was well organised, effiecent and overall a real pleasure to deal with all members of staff. Lee went over and above to make sure legal representives on both sides as well as our buyers where kept well informed and above all else on track to exchange and complete on the same day. Thank you again, I could not recommend Gould and Harrison highly enough.PositiveResponsiveness, Quality, Professionalism

Stuart · 25 August 2020

★★★★★ 5/5

Google

Even though the agent acts on behalf of the seller I have to give credit to the Gould Harrison team. As the buyer in the process they maintained excellent professionalism and always kept me in the loop with regards to the sale which i found very helpful something which i found an issue in the past with other agents

Moyenda · 4 August 2025

★★★★★ 5/5

Trustpilot

Excellent service!

Having both purchased and sold with G&H I can honestly say that their customer service, efficiency and approachable manner meant that the process was hassle free.The team dealt with enquiries in a timely manner ensuring that there was no delays. Their knowledge of the local market is second to none. Cherie, Jo and Lee were always available at the other end of the phone to answer any queries that I had.Would recommend their service to anyone that wants to either buy or sell stress free!

Nick · 14 July 2019