Every review we hold for the Arnos Grove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery satisfied with their services, always willing to help. Many thanks to Kumar. I've had a very good experience renting. Highly recommend.
Andrew · 20 March 2025
Agent replied · 23 July 2024
Dear Andrew,
Thank you for your kind words and for taking the time to leave a positive review. We are delighted to hear that you are very satisfied with our services and have had a good experience renting with us.
Kumar and the entire team at Oyster Properties always strive to provide the best service possible, and your recognition is greatly appreciated.
If you need any assistance in the future, please do not hesitate to contact us. We are always here to help!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleHaving used some larger agencies in the past without success , we decided to go for an independent local agent. We weren't disappointed. Oyster and Manesh dealt with our sale from us giving the instruction to us literally walking out the door on completion day. Manesh kept us up to date with what was going on throughout the whole process even calling to the house when necessary with information. This personal touch was greatly appreciated in what can be a really stressful process. I would thoroughly recommend Manesh if you need an estate agent. Thank you very much .
Catherine · 28 May 2019
Agent replied
Hi Catherine Mulroy,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe were really lucky to have Manesh as our agent. He made the process a lot easier. He was kind, easy to communicate with, and consistently helpful along the way.
Hossam · 15 April 2026
Agent replied · 22 April 2026
Dear Hossam,
Thank you so much for your lovely feedback! … More
★★★★★ 5/5
TrustpilotHad a great experience with Osyter
We were really lucky to have Manesh as our agent. He made the process a lot easier. He was kind, easy to communicate with, and consistently helpful along the way.
Hossam · 15 April 2026
Agent replied · 11 June 2026
Dear Hossam,
Thank you so much for your kind feedback!
We’re delighted to hear that Manesh made the process easier for you and that you found him kind, approachable, and helpful throughout. That’s exactly the level of service we aim to provide.
We truly appreciate your support and are always here if you need any assistance in the future.
Kind regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have received nothing but excellent services from Oyster properties. Mihir made my moving in property very easy and very promptly
Special thank you to Sarju . The most humble understanding down to earth Director I have ever met . He has helped me sort out repairs in property promptly. Not only that he helped me get in the house after I locked myself out !!
In simple words Best Estate agent with amazing and friendly staff
Thank again Sarju and team for making my stay easy and comfortable. Sonal
Sonal · 1 May 2019
Agent replied
Hi Sonal Thakkar,
Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleThere are many repairs needed, some of which pose safety hazards. The agent has been unresponsive and his manager, Sajur, has ignored our complaint. It has been over a month and no one has followed up regarding the necessary repairs. This agency is terrible! Landlords should reconsider letting this agency manage their properties.
Here are the specific issues we have encountered:
- The dishwasher has not been functioning for the past three weeks, despite reporting it. No action has been taken.
- When we moved in, the boiler did not work, leaving us without hot water and heating for six days.
- There was a leak from the bathroom that extended into the kitchen due to faulty silicon.
- There was another leak in the kitchen.
- The main door has a large gap and cannot be secured, preventing us from accessing the garden.
- The alarm system does not work.
- The property was not properly cleaned, resulting in numerous bugs in the kitchen cabinet.
- There have been multiple problems with the property that were not addressed or checked before it was rented out.
Amir · 13 January 2024
★★★★★ 5/5
GoogleManesh of Oyster exceeds all odds and expectations. Excellent customer service, quick fast response rate and fair policies and contractual terms. He helped with seamless sale of my flat back to Barnet homes that was relentless in its acquisition strategy. Manesh handled all angles with this very difficult Council and team in a swift and cool manner. Professional, courteous, respectful and above all pleasant.
Krish · 30 September 2022
Agent replied
Dear Krish Thakker,
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us especially with Manesh and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleThere are many repairs needed, some of which pose safety hazards. The agent has been unresponsive and his manager, Sajur, has ignored our complaint. It has been over a month and no one has followed up regarding the necessary repairs. This agency is terrible! Landlords should reconsider letting this agency manage their properties.
Here are the specific issues we have encountered:
- The dishwasher has not been functioning for the past three weeks, despite reporting it. No action has been taken.
- When we moved in, the boiler did not work, leaving us without hot water and heating for six days.
- There was a leak from the bathroom that extended into the kitchen due to faulty silicon.
- There was another leak in the kitchen.
- The main door has a large gap and cannot be secured, preventing us from accessing the garden.
- The alarm system does not work.
- The property was not properly cleaned, resulting in numerous bugs in the kitchen cabinet.
- There have been multiple problems with the property that were not addressed or checked before it was rented out.
Amir · 27 December 2023
★★★★★ 5/5
GoogleManesh was helpful from start to end with my purchase of a property he was marketing. My own estate agent I feel was not doing enough to encourage my buyers through the process and at one point it felt like things might fall through due to a deadline being missed. Manesh chivvied my own estate agent on constantly, as well as tirelessly chasing up the whole chain, everyone's solicitors, and even on the day of completion was there to try to ensure my moving in went smoothly. (the previous owners took a fair bit longer than expected to move out and I turned up with my own removal men to move in - Manesh ensured that the chaos was to a minimum).
Charlotte · 28 May 2018
Agent replied
Hi Charlotte O,
Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI recently sold my flat via Oyster Properties in Arnos Grove. My flat had been on the market since March 2016. However, at the time it was being marketed by an unscrupulous private agent who led me on, didn't even bother placing the property on Rightmove, found a dodgy buyer and ultimately the sale fell through.
It was only in March/April this year that a cousin who had worked at the Oyster branch in Arnos Grove put me in touch with Sarju Shah who is one of the directors. From this point there was no turning back.
Sarju and his sales manager Manesh Shah got on the case immediately, ensured that the property was visible on all popular platforms, got the viewings rolling and had three concrete offers for me on the table within a matter of days - all for the asking price or thereabouts.
However it was not plain sailing as there were some unexpected complications which could have derailed the sale. Here is were I can justify the five star rating - Sarju and Manesh used their experience and knowledge to dissect the issues and find fair solutions, keeping in mind the interest of all parties. Their support has been second to none and I cannot recommend them enough.
Nishit · 1 May 2018
Agent replied
Dear Nishit,
Thank you for taking the time to share your experience. Our company values put customer satisfaction as top priority and we are committed to our customers. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh is not a man to give up and with his upbeat outlook and attitude he gets on with his job in a professional and friendly manner. I was selling a very run down flat but his encouragement and positive attitude helped me enormously when buyers kept letting me down. I would highly recommend this man as I always felt he did all he could do for me.PositiveResponsiveness, Quality, Professionalism, Value
Ute · 20 July 2021
Agent replied
Dear Ute Christine Quin,
Hope you are well and safe. Experiences like yours are far too common. We're so glad we were able to help you feel comfortable. We are happy that we were able to help you with your property. Manesh will be happy to know your high praise. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleKumar was fantastic in helping us find our new flat. Very professional, responsive, and made the process seamless. Highly recommend!
Matina · 20 March 2025
Agent replied · 23 July 2024
Dear Matina,
Thank you for your wonderful review. We're thrilled to hear that Kumar provided excellent service and made your experience seamless. We appreciate your recommendation!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleAs a landlord, Oyster dealt with the handling of finding tenants..
Very happy with them, helpful, effecient, polite and were accomodating to our request's.
I dealt with Kumar mainly, who was always available and pleasant when in contact.
I would use them again.
Shen · 20 March 2024
Agent replied · 20 March 2026
Dear Sev,
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Oyster, especially in the handling of finding tenants for your property.
We're pleased to know that our team, led by Kumar, met your expectations by being helpful, efficient, and accommodating to your requests. We understand the importance of a smooth tenant-finding process, and we're delighted that you found our services to be both effective and polite.
Kumar is a valuable member of our team, and we're proud to hear that he was always available and pleasant during your interactions. We appreciate your trust in us as your property management partner
Best Regards,
Oyster Properties Team.
★★★★★ 5/5
GoogleI had a good experience with this agency especially MR Kumar was very helpful on helping on everything with the documentation.
Bekimi · 5 March 2025
Agent replied · 10 March 2025
Dear Bekimi Krashi,
We’re delighted to hear that you had a great experience, Bekimi! Providing smooth and stress-free service is what we strive for. Mr. Kumar will be so pleased to know he could assist you. If you ever need anything, we’re here for you!
Best regards,
Oyster Properties
★★★★★ 1/5
GoogleI have rented a detached house from Oyster , which they didn’t do a proper inventory check out. There are many repairing needed and some even safety/ fire hazards. The agent - Kumar is not responsive and his manager Sajur ignore our complaint. It has been a month but no one follows up with all the repairs needed. Terrible agency! If all landlords would need to reconsider to let this agency to manage your properties, as they used tissue paper to stuff the hole on the wall and let the mould grows without action.
Chan · 25 November 2023
★★★★★ 5/5
Google"Well, you hear all these horror stories about property sales in England.
We had our property on the market for over 1 year.
We started out with a London wide based company that claims to be the most modern and highest advertising and they locked us in for 6 months with promises that they would sell our house in weeks! Unfortunately, this proved to be a complete waste of our time as they could not bring enough potential viewers through the door. As we were about to find out is true of most estate agents, they are all mouth and no trousers!
So when we were free from this we went multi agency and selected a local agent together with a company that we thought would have the right profile and clients for our unusual property. That turned out even worse with even less viewings. Like the one’s before them, they were extremely good at talking the talk but couldn’t walk the walk!
Then Manesh, from Oyster Properties in Arnos Grove, came by and offered his services and as they were the most local agent for us, we thought what can we lose? It can’t be worse than any of the other 5 agents we had tried.
Well, their approach was honest and not full of old flannel. They consistently brought along genuine, potential customers over a long period of time and, unlike the other agents, Oyster didn’t give up after the first couple of months.
Eventually, through their hard work and commitment, they brought along the buyers for our property.
So all good and well you might think? However, things didn’t go smoothly as we had some complications with a restricted covenant. This took 6 month to resolve and had it not been for the expert handling of the situation by Manesh and his colleagues, we are sure that the sale of the property would have fallen through.
At every stage through this difficult time, they kept the buyers, the solicitors and ourselves informed and were always available at the end of the phone. They handled the situation with quiet expertise and professionalism.
A big thank you to Manesh and Oyster for the honest, professional and personal service we received and we have no hesitation in recommending Oyster Properties to anyone buying, selling or looking to rent a property."
Patrik & Debbie Lagerstedt
Patrik · 5 July 2017
Agent replied
Dear Mr. Lagerstedt,
Thank you very much for taking the time to review our Agency. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with in the future.
Best Regards - Manesh Shah - Oyster Properties
★★★★★ 5/5
GoogleSold our house with Oyster a couple of years ago and yet we still get holiday greetings from them which is appreciated. It wasn't a straightforward transaction and took some time, but they kept in touch and smoothed the path for us and our purchasers. They are very professional and yet they seem like a family business with a friendly and helpful attitude. Manesh was the pearl in our oyster.....PositiveResponsiveness, Professionalism
Roger · 30 May 2021
Agent replied · 29 May 2024
Dear Roger Miles,
Thank you for leaving us such a wonderful review. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again and hope o see you soon at the Dog Show. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleUsed a lot of different agents in the past and this is the first time I have used Oyster. This has been the most professional and responsive service I have had. Umit is a real professional with great integrity and a pleasure to work with. Keeps you informed constantly and always gets back to you. I am using them again and would not hesitate in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 5 June 2021
Agent replied · 4 June 2024
Dear Robert David,
First, we hope you and your family are well and safe. Thank you for the wonderful review and for taking the time to share your feedback with Oyster Properties. Our priority is customer service and we are ecstatic that we met that mark especially how Umit helped you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat service provided by Manesh in what was quite a long and challenging chain. I believe that it was his perseverance and positive attitude which was central to the successful purchase. Throughout the lengthy process, I always felt that Manesh was there to provide updates, advice and guidance, in what was an extremely busy time for the market, which makes the service provided all the more impressive
Many Thanks, AmirPositiveResponsiveness
AC · 26 May 2021
Agent replied · 25 May 2024
Dear Amir,
First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us a positive review. We are thrilled to receive such great rating, especially how Manesh helped you. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI had a very good experience searching for a rental via oyster properties. Kumar in specific was a fantastic help to me as he took into account all my needs and was helpful when I had an questions. He always made himself available when I enquired about the status of my rental offer. Kumar made the process so much easier! Thanks!
Sofia · 31 August 2022
Agent replied
Dear Sofia,
Thanks so much for sharing your feedback about our service. We are happy to hear that our team provided you with excellent service and exceeded your expectations, and we’ll make sure that receives the recognition they deserve. f there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI’m very happy
Kumar is the best on this team
Ali · 20 June 2025
Agent replied · 20 March 2026
Hi Ali,
Thank you so much for your wonderful feedback! We are delighted to hear that you are very happy with your experience and that Kumar provided you with such exceptional service. Kumar is indeed a valued member of our team, and we are delighted that he made such a positive impression. We truly appreciate you taking the time to share your thoughts, and Kumar will be so pleased to hear your kind words. Thank you for choosing us!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleThe agent (Kevin) was very cooperative and quick to respond to any queries we had. The communication was very good, they kept us up to date with any developments throughout the process.
Sydney · 20 February 2026
Agent replied · 20 March 2026
Dear sydney mutero,
We thank you so much for your wonderful 5-star review! … More
★★★★★ 5/5
GoogleTop class service from Oyster Properties, and especially Manesh who we dealt with for our sale. From start to finish, Manesh was easy to work with and kept us informed at every stage of the process. We’ve used other agents in the past, but the professional service and honesty from Oyster is second to none. We would highly recommend Manesh and the Oyster team if you need a trustworthy estate agent. Many thanks once again.
Kamal · 21 May 2019
Agent replied
Hi Kamal Pandya,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe had a great experience working with Oyster properties in purchasing a flat and using their services to sort out our tenancy and rental. Manesh Shah was our property consultant and he was always available and very efficient. The service is also very personalised. Would definetely recommend and we will be using them for any future sales and purchases.PositiveResponsiveness, Quality, Professionalism, Value
Chandni · 4 June 2022
Agent replied · 3 June 2024
Dear Chandi & Vishal,
First, we hope you and your family are well and safe. Thank you for taking time to write us a detailed review. We a glad to know how Manesh helped you, and we are glad we are on the right track. We work hard to provide an excellent customer service, and we are happy that we are on the right track. Please let us know if you need anything in the future.
Regards,
Oyster Properties Team
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