Trusted Agent profile · Arnos Grove

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Oyster Properties Arnos Grove reviews

★★★★★ Excellent

680 reviews across 4 platforms

329 Bowes Road, Arnos Grove, N11 1BA

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Oyster Properties's office in Arnos Grove, at 329 Bowes Road, is rated 4.5 out of 5 across 680 reviews on four platforms, including 457 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oyster Properties won in 2026.

Google logo

4.7 / 5

457

Reviews on Google

This office

Facebook logo

4.8 / 5

113

Reviews on Facebook

Business-wide

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Oyster Properties Arnos Grove

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices, the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Awards

The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Arnos Grove office, from every platform, shown as written. First names only.

5/5

Google

Manesh has been terrific throughout the process of our sale - always available by phone when we had questions. It seems to me he goes above and beyond to help clients. We chose him to handle our sale because we were impressed by him when he handled a purchase in 2019.

Chris · 30 September 2022

Agent replied

Dear Chris Heneghan, We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant Manesh! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review. If there’s anything we can do to serve you further, let us know. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Manesh was the selling agent for a property we were buying. He was highly communicative and driven, we have no doubt he was the difference in getting all matters closed out and pushing completion over the line, very much appreciated, and would gladly use his services for selling in the future.

Niall · 30 September 2022

Agent replied

Dear Niall, Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop. If there’s anything we can do to serve you further, let us know. Thank you! Best Regards, Oyster Properties Team

5/5

Google

We had a great experience working with Oyster properties in purchasing a flat and using their services to sort out our tenancy and rental. Manesh Shah was our property consultant and he was always available and very efficient. The service is also very personalised. Would definetely recommend and we will be using them for any future sales and purchases.

Chandni · 31 July 2021

Agent replied

Dear Chandi & Vishal, First, we hope you and your family are well and safe. Thank you for taking time to write us a detailed review. We a glad to know how Manesh helped you, and we are glad we are on the right track. We work hard to provide an excellent customer service, and we are happy that we are on the right track. Please let us know if you need anything in the future. Regards, Oyster Properties Team

5/5

Google

Umit provided my partner and I with an extremely professional service from the outset. He was on hand at every part of the process, providing clear instruction of all subsequent steps. I cannot thank Umit enough for the effort he put in to help us secure our flat and I couldn't be happier with our new place.

John · 29 October 2021

Agent replied

Dear John Fox, First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback especially how Umit helped you through out the process. We're glad you feel we're on the right track! Please let us know anything we can help. Best Regards, Oyster Properties Team

5/5

Trustpilot

Highly Recommend

Manesh has sold two properties for us now. He has been completely professional and very helpful in all aspects regarding sales. I would highly recommend.

Mrs · 6 February 2026

Agent replied · 11 June 2026

Dear Mrs Jackson Jackson, Thank you so much for your thoughtful 5-star review! We are beyond grateful to hear that Manesh has successfully sold two properties for you and consistently provided professional, reliable, and helpful support throughout the sales process. He will be delighted to know that his efforts have been so appreciated. Thank you for your continued trust and your recommendation, it truly means a great deal to us. Warm regards, The Oyster Properties Team

1/5

Google

Hi guys, I’m requesting everyone not to rent property from this agency because after all they are after your money, when you’re about to rent property from them they will say they gonna fix all the maintenance issues, so you trust them and you rent property, after they don’t care about what maintenance needs to be done until your contract is expires, once it’s about to expire they will start to blame you that you didn’t maintain the property. But the fact is their property are already worse before you move in they just pretend they will do something about maintenance but in real they don’t do anything and when your contract is finished they will blame for even small things And after they won’t return your deposit amount. So if you really want to get a property for rent, get it from somewhere else but not from oyster property.

Parth · 20 June 2025

5/5

Google

I have the best experience working with Oyster properties. Our agent was Manesh. Manesh’s communication and professionalism made all the process very easy for us. I highly recommend them. Thank you.

Alketa · 10 December 2025

Agent replied · 31 December 2025

Dear Alketa Siveri, Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with Oyster Properties. Manesh will be delighted to know that his communication and professionalism made the process smooth and easy for you. We truly appreciate your recommendation and your kind words. Thank you for choosing us! Warm regards, The Oyster Properties Team

5/5

Google

Oyster Properties have been great in helping me find and property in North London. I want to especially thank Sarju and and Kumar in helping me and my family out.

Afshin · 20 March 2024

Agent replied · 8 November 2023

Dear Afshin Saffari, Thank you for your kind words and feedback. We're thrilled to hear that Oyster Properties has been a great help in your property search in North London. Your appreciation for Sarju and Kumar is greatly valued, and we're pleased to have been able to assist you and your family. If you have any more questions or require further support in the future, please don't hesitate to reach out. We're here to provide you with excellent service. Please let us know anything we can help. Again, thank you. Best Regards, Oyster Properties Team

5/5

Google

I am very hoppy with work has done in my flat way I have been keep me informed at all time thank to the agent from Oyster Properties Sandeep

Ifrah · 24 December 2025

Agent replied · 31 December 2025

Dear Ifrah Hussein, Thank you so much for your 5-star review! We are delighted to hear that you are very happy with the work completed in your flat and that Sandeep kept you informed throughout the process. He will be thrilled to know that his efforts were appreciated. Once again, thank you for choosing Oyster Properties! Warm regards The Oyster Properties Team

1/5

Trustpilot

If I could leave 0 start review I…

If I could leave 0 start review I would, I was a tenant for 2 years when I was inquiring to let a property I was told rent doesn’t increase much. After being there for 2 years landlord tried increasing rent from 1750 - 2400 absolutely disgusting. 🤢 not only that but the first 3 weeks of moving in we had not got water or heating no apologies or compensation provided. I have now moved out over a month ago and trying to get my deposit back I have provided evidence of the property condition when we moved in but they are insisting I pay over £800 in damages which is due to landlord negligence. Do not trust what oyster properties say to you it’s all lies.

James · 27 January 2024

Agent replied · 14 February 2025

We’re truly sorry to hear about your experience and sincerely apologize for any inconvenience caused. This is certainly not the standard of service we aim to provide, and we take your feedback seriously. We would like to investigate this matter further and work to resolve the issues you’ve raised. Please reach out to us directly so we can look into your concerns and address them appropriately.

5/5

Facebook

I can recommend Oyster Properties, all agents are working together like a team/family. They are really engaged and helped us to find the perfect home in our situation. Especially Gemma, who was our agent, she answered all our questions at anytime and sorted everything for us. We are very grateful and thankful for everything she and all the others agent helped us with.

Dorin · 6 December 2019

Agent replied · 3 May 2023

Hi Dorin Fibisan, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Trustpilot

Excellent Service

Oyster Properties currently manage our portfolio, and we would like to thank them for their excellent service. The entire team is highly professional, responsive, and always prompt in addressing our queries. The level of service has remained consistently high throughout our time working with them.

B · 12 July 2025

Agent replied · 26 December 2025

Hi B Shah, Thank you for taking the time to share your feedback. It’s truly been a pleasure managing your portfolio, and we’re so pleased to hear that you have felt well supported throughout. Knowing that our team’s efforts have made a difference means a great deal to us. We look forward to continuing our partnership for many more years to come. Warm regards, The Oyster Properties Team

5/5

Google

I have great experience with Oysters properties and with Kevin who was attentive and helpful. They make everything smooth and easy for me. Could ask for better team .

Dzasztina · 10 December 2025

Agent replied · 31 December 2025

Dear Dzasztina Szucs, Thank you so much for your fantastic 5-star review! We are delighted to hear that you had a great experience with Oyster Properties and that Kevin’s attentiveness and helpfulness made the process smooth and easy for you. He will be thrilled to know that his support was appreciated. Your kind words about our team mean a lot to us. Once again, thank you for choosing Oyster Properties! Warm regards, The Oyster Properties Team

5/5

Facebook

I can't praise Manesh at Oyster enough. We bought our house through Oyster a few years ago. We were so impressed that when it came time to sell we didn't hesitate to go to Manesh at Oyster. We had a very tricky sale which became somewhat prolonged because of our buyer's solicitor. Manesh worked so hard to keep the sale moving and got the completion date we wanted. He put up with my daily calls and stress and was always kind and patient. Manesh is decent and genuine and incredibly professional. In short I would not hesitate in recommending using Oyster. Thanks to them and Manesh's hard work we are now living in our dream home. Thank you.'

Debs · 5 September 2022

5/5

Google

Oyster have now sold three properties for me over the past five years or so. Every time they have provided me with a highly professional service, particularly Manesh and Sarju. I have always appreciated their honesty and willingness to go the extra mile in getting the right deal for me. We have built a good working relationship which I hope will continue.

Alex · 28 May 2019

Agent replied

Hi Alex Lander, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

I would like to commend Oyster properties for their excellent customer service. Especially Kumar who was helpful all through the process, he was prompt at viewings and very helpful in resolving any issues we had until we got the keys to our Flat.

Kanu · 28 January 2023

Agent replied

Dear Kanu Rita, We’re so happy to hear you had a great experience with our service. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

I've worked with Dorian and the team at Oyster Properties Arnos Grove for a number of years, they've consistently found us great tenants and I've always admired their professional attitude and down to earth method of doing business. If you're looking for a high quality agent without the ridiculous fees, Oyster tick all the boxes.PositiveProfessionalism

O · 12 June 2021

Agent replied · 11 June 2024

Dear O M, First, we hope you and your family are well and safe. Experiences like yours are far too common. We're so glad we were able to help you feel comfortable. We're also happy that we were able to help. Thanks for placing your trust in us and your willingness to share. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Really good company when it comes to renting. I’ve had no problems with them as my Agents and they have always been very accommodating when I have reported any issues with the property. Friendly and helpful and Sarju Shah the Manager has been really great at responding and assisting me to get things sorted when a problem has arisen.

Hayley · 30 April 2020

Agent replied

Hi Hayley Twinkle, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

1/5

Trustpilot

Unsatisfactory experience & Discrimination

Unsatisfactory experience and what I can only assume is some sort of discrimination that they obviously will not disclose the real reason why we are unable to view the property. We called BEFORE they had the viewing date for a property and was told they would contact us once they had one, which is understandable as the ad had just gone up an hr or so prior to this. You would then think we should of been amongst, if not the first to be contacted. We then follow their booking procedure (via WhatsApp) the following day and was first told we could book a viewing and after giving further details was told, literally 1 min after, its fully booked. I wouldn't mind if they told me the real reason why e.g. if we did not meet requirements or etc but to just be lied to and magically all the slots are booked after being told 1 min before they were not is unacceptable.I spoke with a lady named Joy

S · 17 November 2023

Agent replied · 1 December 2023

Dear S J,Thank you for bringing your experience to our attention. We genuinely value feedback and regret to hear about the challenges you faced during your attempt to schedule a property viewing.We sincerely apologize for any inconvenience caused by the lack of clear communication and the apparent confusion in the booking process. It's important to us that all prospective tenants feel they are treated fairly and with transparency.We understand your frustration with not receiving a timely response after expressing your interest before the viewing date was announced. We acknowledge that our initial communication could have been more efficient, and we appreciate your patience in this matter.Regarding the sudden change in availability during your booking via WhatsApp, we apologize for any confusion caused by the immediate shift from available slots to being fully booked. This is certainly not the level of service we strive to provide. We take your concerns seriously, and we will thoroughly investigate this issue to ensure it does not happen in the future.Your mention of a possible sense of discrimination is disheartening, and we want to assure you that we are committed to providing equal and fair opportunities to all potential tenants. Discrimination has no place in our processes, and we will be reviewing our procedures to ensure they are free from bias.We understand your desire for transparency regarding the unavailability of slots, and we are working internally to improve our communication processes. While we cannot change the past, we are dedicated to learning from this experience and enhancing our procedures to prevent similar issues in the future.If you would be willing to provide additional details or discuss your concerns further, please feel free to contact us directly at 02089515558. We genuinely appreciate your feedback, as it helps us identify areas for improvement and ensures a better experience for all our future tenants.Once again, we apologize for any frustration or disappointment you may have experienced, and we hope to have the opportunity to address these concerns and regain your trust.Best Regards, Oyster Properties Team

5/5

Google

We are very happy with oyester agency ,we find a very beautiful house ,kevin is very professional help with anything also gemma and all rest of team ,we recommend very professionals agency

Giise · 20 October 2025

Agent replied · 20 March 2026

Dear Giise Ppp, Thank you so much for taking the time to share your experience with Oyster Properties! We are delighted to hear that you found your beautiful new home through us. We will be sure to pass on your kind words to Kevin and Gemma - they will be thrilled to know they made such a positive impact on your property search. Our entire team takes great pride in providing professional, helpful service, and your feedback truly makes our day. Thank you for recommending us. It means the world to us when happy clients share their experience with others. We wish you all the very best in your new home! Warm regards, The Oyster Properties Team

5/5

Trustpilot

Excellent service by Mehul Bhai

Ashish · 3 June 2026

Agent replied · 25 September 2026

Dear Ashish, Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with Mehul. Your kind words and appreciation mean a lot to us, and we'll be sure to pass them on to him. Thank you for choosing us. We look forward to assisting you again in the future!

5/5

Google

As an existing customer, Oyster have been thorough in managing my property for the past few years and proactive in communications to alleviate any issues in connection with the maintenance and other details in keeping the client happy. There is no doubt that when you appoint them, the management is swift and responsive. .

Rajul · 20 May 2021

Agent replied

Dear Rajul Pithia, First, we hope you and your family are well and safe. We can’t thank you enough for the kind words about our services. Your review means a lot to us and lets us know we’re on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Trustpilot

Great management

I have worked with Oyster for a number of years and they have always been so helpful in managing my property as well as any issues with maintenance and Tenants. I find them easy to work with and straight forwards.

Lukha · 24 July 2025

Agent replied · 26 December 2025

Dear Lukha, We truly appreciate you taking the time to share your kind feedback. It has been a pleasure working with you over the years, and we are so pleased to hear that you have found the experience smooth and hassle-free. We always strive to keep things simple and straightforward, so it’s wonderful to know that this has come through in your experience with us. As always, we are here if you ever need anything. Best regards, The Oyster Properties Team

5/5

Google

I couldn’t have asked for better service, Manesh was always available and keeping me updated all the time. He diligently worked with both solicitors to resolve queries and to drive my sell to completion. Highly recommend and thank you for everything Manesh!

Joanna · 29 December 2022

Agent replied

Dear Joanna Ossetti, We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

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Questions about Oyster Properties Arnos Grove

What do sellers say about Oyster Properties Arnos Grove?

6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."

Has Oyster Properties won any awards?

Yes. Oyster Properties Arnos Grove won Platinum in The Trusted Agent 2026 awards.

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