Trusted Agent profile Β· Arnos Grove

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Oyster Properties Arnos Grove reviews

β˜…β˜…β˜…β˜…β˜… Excellent

680 reviews across 4 platforms

329 Bowes Road, Arnos Grove, N11 1BA

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Oyster Properties's office in Arnos Grove, at 329 Bowes Road, is rated 4.5 out of 5 across 680 reviews on four platforms, including 457 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oyster Properties won in 2026.

Google logo

4.7 / 5

457

Reviews on Google

This office

Facebook logo

4.8 / 5

113

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

10

Reviews on The Trusted Agent

This office

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Oyster Properties Arnos Grove

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices, the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Awards

The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Arnos Grove office, from every platform, shown as written. First names only.

5/5

Facebook

Outstanding customer service! ☺️ Gemma was so helpful and made all process easier than we expected. We had very bad experience with agency before we came across Oyster Properties and I highly recommend this agency,- me and my partner are very pleased with our new house 😍 keep up good work!

Gerda Β· 29 August 2020

Agent replied Β· 31 October 2023

Dear Gerda, First, we hope you and your family are well and safe. Thank you for leaving us a very wonderful review and sharing the community about our service. We work hard to provide best service to all our client, and we are happy to be part of your journey looking for the perfect home for you. Please let us know if there's anything we can help. Best Regards, Oyster Properties Team

5/5

Google

Mr Kumar from oyster properties is one of the go to person , when dealing with trying to find a suitable home. If he says β€œ yes I can help β€œ, there is a million percent chance it will happen . He is understanding, patient and will keep communicating with you each steps of the way until the deal is agreed or completed . Thank you guys

I.M Β· 20 March 2024

Agent replied Β· 31 August 2023

Dear I.M Odaine, We appreciate your positive feedback about Mr. Kumar - it's great to hear that he was able to help you find your perfect home! We are delighted that you were able to have a positive experience with Oyster Properties and it's always our priority to keep our clients up to date throughout the process. Best Regards, Oyster Properties Team

5/5

Google

Our agent Umit has been so helpful throughout the whole process of letting our property. Always on hand to answer questions and help us in every way possible to make our moving experience as stress-free and smooth as possible.PositiveResponsiveness, Professionalism

Meg Β· 19 July 2022

Agent replied

Dear Meg M, Hope all is well. Thank you for sharing your experience with our service. It was our pleasure to be part of your journey of finding your home. We are glad that Umit made a big part to be in this process and made a great customer experience. Please let us know anything we can help in th future. Best Regard, Oyster Properties Team

1/5

Trustpilot

Disappointing Experience, Poor Support and Unfair End-of-Tenancy Handling

I rented through Oyster Properties for over a year and a half when I first moved to London. Being new to the city, I trusted them to manage the property properly unfortunately, that turned out to be a mistake.

Zeeshan Β· 16 May 2025

Agent replied Β· 11 June 2026

Hi Zeeshan Ullah, Thank you for taking the time to share your feedback. We sincerely apologize that your experience with Oyster Properties did not meet the high standards we strive to maintain, and we're genuinely sorry to hear about the challenges you faced during your tenancy. The issues you've raised - particularly the delayed response to the water leak, maintenance concerns, and the handling of your end-of-tenancy inspection - are not reflective of the service we aim to provide. We take full responsibility for these shortcomings and understand how frustrating this must have been, especially as someone new to London who was relying on our support. We would very much like the opportunity to discuss your experience in detail and work toward a resolution. Please contact us directly at 0208 951 5558 so we can review your case thoroughly with our team, including Bhanu and our maintenance department. Your feedback is invaluable in helping us improve our services, and we are committed to ensuring that future tenants receive the professional, responsive service they deserve. We hope you'll give us the chance to make this right. Kind regards, The Oyster Properties Team

5/5

Google

Kumar manages my flat in new Southgate, he is very professional and organised. Everything is going smoothly since I signed up with Oyster properties and I'll definitely recommend them to everyone!

Claudian Β· 13 May 2023

Agent replied Β· 15 May 2023

Dear Claudian, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

1/5

Google

I had an extremely disappointing experience with them. The communication was beyond shocking, where three different staff called and said completely different things on the phone ( all for one viewing). Save yourself a headache and avoid this estate agents at all costs!

Khadeeja Β· 20 March 2025

Agent replied Β· 23 July 2024

Dear Khadeeja, I’m truly sorry to hear about your disappointing experience. We aim to provide clear and consistent communication, and it's concerning to learn we missed the mark. I’d like to address this issue directly and ensure it doesn’t happen again. Could you please provide more details so we can look into this matter further. Please contact us at 0208 951 5558. Thank you for bringing this to our attention. Best regards, Oyster Properties

5/5

Trustpilot

Superb service with Oyster Properties.

Superb service with Oyster Properties.Highly recommend them and went over and above to help us with our properties. Special thanks to Nick, Minal, Hemangi, Pauline and the whole team.

Vishal Β· 30 June 2023

Agent replied Β· 12 July 2023

Thank you for your positive review! We are delighted to hear that our team has gone above and beyond to help you with your properties. We are so grateful for your kind words and are committed to continuing to provide excellent service.

5/5

Google

Oyster properties were extremely helpful and professional making the whole moving experience seem less. In particular Unit Shah was extremely helpful, going the extra mile to cater for my needs and make the move and house hunting experience as easy as possible. Excellent customer service.PositiveProfessionalism, Value

C Β· 7 June 2021

Agent replied Β· 6 June 2024

Dear Christian Emmanuel, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you sharing the words about us. We're glad you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Best Regards, Oyster Properties Team

5/5

Google

Oyster Properties made our move so easy and were so attentive to our requirements. Umit was wonderful at speeding the referencing process along so we could be in the new property as soon as possible, which we really appreciated. Would thoroughly recommend Oyster Properties for any of your housing needs!

David Β· 27 May 2020

Agent replied

Dear David Nation, We're happy you had a fantastic experience with our service. It was our pleasure helping you find your new home. It means so much knowing we managed to meet your expectations. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

We have had a brilliant service from the beginning to the end from Manesh in purchasing our new property. This is still happening today with Sarju as we needed advise on a rental property we own. we would recommend Oyster services as they are there to give honest, helpful and professional advice. Thanks Krite.

Luchmun Β· 28 May 2018

Agent replied

Hi Luchmun, Thank you for leaving us such a wonderful review. We are glad that we managed to provide you the best service that you need. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

I had good experience buying a house from Oyster. Manesh was down to earth and patience with me. Able to answer all my questions and willing to show me the house as often as I wanted. I was sure he was human with heart of gold.

Anne Β· 27 May 2021

Agent replied

Dear Anne Yes, First, we hope you and your family are well and safe. Thank you for your feedback! We are happy that you had a good experience overall. It is wonderful to hear that Manesh were able to provide you with the excellent experience. We will be sharing your feedback with our team. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Excellent Service! I have been really impressed with the level of service I’ve received from Oyster Properties. I was dealing Sarju Shah and he was always prompt with communication and made the entire renting process smooth and stress-free. Thank you

Ashmita Β· 20 April 2025

Agent replied Β· 20 March 2026

Dear Ashmita Parmar, Thank you for your lovely feedback! We’re so pleased to hear that Sarju made the process a smooth and positive experience for you. At Oyster Properties, we take great pride in delivering a service that’s both professional and personal, and it’s always a pleasure to hear when that shines through. Wishing you every happiness in your new place! Best regards, Oyster Properties

5/5

Google

I was a landlord with Oyster Properties for a number of years and they were great. Professional, good communication and were particularly helpful with the sale of the flat. Highly recommend Manesh Shah who is a Property Consultant with them.

Hywel Β· 27 April 2022

Agent replied

Dear Hywel Richards, We’d like to thank you again for taking the time to write this review of service. All feedback is highly appreciated, as it enables us here at Oyster Properties. to further develop our products and services. We’re very grateful for customers like you and looking forward to do with business again in the near future. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

5/5

Google

Renting with Oyster Properties has been a good experience for us . They are so good and well organised . Kumar , thanks so much for your support and patience. You really makes renting so easy for us . We are grateful.

Victoria Β· 20 March 2025

Agent replied Β· 15 August 2024

Dear Victoria, Thank you so much for your wonderful review! We're delighted to hear that your experience renting with Oyster Properties has been positive. Kumar and the team strive to make the process as smooth and stress-free as possible, and it's great to know we were able to achieve that for you. Your kind words are truly appreciated, and if there's anything more we can do for you in the future, please don't hesitate to reach out. We're always here to help. Best regards, Oyster Properties

5/5

Google

Very friendly and professional , Umit was really helpful along the whole process of renting, she helped us out with all the paperwork process, and advised as through the whole renting process. I would highly recommend Oyster property as an estate agent. 10+++PositiveQuality, Professionalism, Value

Mihai Β· 8 June 2021

Agent replied Β· 7 June 2024

Dear Mihai Sorin, First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback especially how Umit helped you through out the process. We're glad you feel we're on the right track! Please let us know anything we can help. Best Regards, Oyster Properties Team

5/5

Google

My experience has been great with Oyester Properties. They were very accommodating, specially the seniors work out of their comfort zone. Kumar has been an amazing contact person. 5 stars for his customer service.

Muhammad Β· 1 December 2022

Agent replied

Dear Muhammad Ahmad Habib Qureshi, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kumar receives the recognition they deserve. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team

5/5

Google

I am a first time buyer and have used Oyster Properties to help me buy my property. Manesh is professional and went out of his way in helping me during this process. Very pleased with his services.

Lbc Β· 11 June 2022

Agent replied Β· 7 April 2023

Dear Lbc, Thank you so much for your kind words, Manesh. We really appreciate you taking the time out to share your experience with us, and we agree, Manesh is truly a gem to have on our team! We count ourselves lucky for customers like you. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

5/5

Google

My family and I are very happy with the service and attention provided by Oyster Properties, especially Mr. Kuma, who did a great job and helped us move to a new home. I highly recommend it. Thank you very much.

NΓ‘dia Β· 20 March 2025

Agent replied Β· 8 November 2024

Dear Nadia, Thank you, NΓ‘dia, for your kind words! We're thrilled that you and your family are happy with our service. Mr. Kumar and the team at Oyster Properties are delighted to have helped with your move. We appreciate your recommendation! Best regards, Oyster Properties

5/5

Google

They are one of the best agency I dealt with so far in London, very professional and understanding, the whole process of renting went very smoothly. Kumar in particular has been super helpful and professional, I would highly recommend them.

Serena Β· 20 March 2025

Agent replied Β· 8 November 2024

Dear Serena. Thank you so much! We're thrilled to hear you had such a positive experience with us. Kumar and the team are grateful for your kind words, and we're delighted we could make the rental process smooth and hassle-free. Your recommendation means a lot to us! Best regards, Oyster Properties

5/5

Google

Thanks to Kumar, we found a place to rent. Great customer service. First time renters. Kumar was very professional and informative at the viewing. Helpful with processing the documents.

C Β· 31 March 2023

Agent replied Β· 7 April 2023

Dear C Nguyen, We built Oyster Properties to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Facebook

I have had a very pleasant experience with Oyster Properties, from sales to rental. The team has been very efficient, professional and friendly. I would like to thank Irina and Gemma in particular. They have done an amazing job dealing with my case. Thank you!

Heng Β· 29 December 2020

Agent replied Β· 26 February 2025

Dear Heng Chen, First, we hope all is well with you and your family. Thank you for taking the time to share your experience. We are glad that you are satisfied with our service. We are very pleased to hear that our staff provided you an excellent customer service. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you! Happy Holidays. Best Regards, Oyster Properties Team

5/5

Facebook

Gemma was so helpful and efficient. She was always on hand to answer any questions I had, I felt in very safe hands.Thankyou so much!I highly recommend Gemma and Oyster Properties.

Simone Β· 17 January 2023

Agent replied Β· 29 July 2023

Thank you for your kind words, Simone! We are pleased to know that Gemma was able to help you throughout your experience with Oyster Properties. We appreciate your positive feedback and recommendation.

5/5

Google

Manesh was very helpful and efficient during the house buying process. He was always available to sort any problems for us. Manesh explained things we were not sure about and always tried to find a solutions to any issues that arose. Very good agency recommend them highly.

Maariya Β· 27 May 2020

Agent replied

Hi Maariya Tapya, We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Facebook

I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond. Nothing was too difficult a d they arranged anything I needed from house clearance, gardening work, deep cleaning, electrics, sorting post. Their WhatsApp service is fantastic as it means they are always accessible and they can send you pictures of what they are doing. 5 star service Once the house was ready for sale I also instructed them for the sale and that was handled brilliantly. They used another street app which was amazing as you knew exactly how many viewings you had each day and who was viewing and their position. Within 2 weeks we had several offers and sale agreed a week later. fantastic company and people and would highly recommend

Vashti Β· 21 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Oyster Properties Arnos Grove

What do sellers say about Oyster Properties Arnos Grove?

6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."

Has Oyster Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Oyster Properties, Arnos Grove won Platinum; Oyster Properties, Stanmore won Platinum.

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Tell us what you need and we'll pass your enquiry to Oyster Properties Arnos Grove and up to three other top-rated agents near Arnos Grove.

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