Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoe was an exceptional guide through the property. His knowledge, patience, and warm demeanor made the experience both informative and enjoyable. I truly appreciated his expertise and friendly approach.
Nuheel · 30 August 2023
Agent replied · 25 October 2024
Dear Nuheel Iqbal,
We are incredibly grateful for your five-star review of Robert Ellis Estate Agents & Lettings Arnold. Our team prides itself on delivering superior service and we are thrilled to learn that we have lived up to your expectations. Your kind words motivate us to continue providing exceptional service in the future. Thank you for taking the time to share your positive experience.
Sincerely,
The Robert Ellis Team
★★★★★ 5/5
GoogleI have viewed many house with many agencies. However, Joe was very professional, prepared and could answer any questions I had without any hesitation. Thank you again it was a pleasure.
Ramona · 7 July 2023
Agent replied · 25 October 2024
Dear Ramona Kocsis,
Thank you for taking the time to provide your feedback and for giving us a 5-star rating! We, at Robert Ellis Estate Agents & Lettings Arnold, greatly appreciate your support. We are thrilled to hear of your positive experience and look forward to serving your real estate needs in the future.
Best Regards,
Customer Service Team,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleJoe is a great guy. I’m very pleased Joe all arrangement, he is very kindly & helpful. His performance is professional!
Wai · 28 February 2024
Agent replied · 28 April 2024
Dear Wai Ching Cheung,
Thank you for sharing your positive feedback. We are truly delighted to hear that you had a remarkable experience with Joe at Robert Ellis Estate Agents & Lettings Arnold. His professionalism and service reflect the high standards we strive to uphold. We look forward to assisting you further in the future.
Yours sincerely,
Robert Ellis Estate Agents
★★★★★ 5/5
GoogleLauren and her team go to great lengths to ease the stress of selling a property, the Arnold branch is a great branch to deal with especially for those unforseen extras like getting the garden sorted and Probate issues, would definitely recommend!
Wayne · 8 June 2022
Agent replied · 8 June 2023
Hi Wayne, thank you for your 5 star review. We really appreciate your positive feedback and we will pass this onto the team. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleI recently had the pleasure of attending a property viewing led by Joe from Robert Ellis, and I was warmly welcomed and thoroughly impressed by his professional approach. Joe's enthusiasm and thoroughness in showcasing all the property's features made the experience enjoyable and informative. As a current tenant at one of Robert Ellis' properties, I can confidently say that the agency as a whole has provided excellent service. I am grateful to Joe and the entire team at Robert Ellis for their dedication to professionalism and for creating a positive renting experience.
Kevin · 30 May 2023
Agent replied · 9 December 2024
Dear Kevin G,
Thank you for your outstanding 5-star review and your kind words about our team, especially Joe. We are pleased to hear that you had a wonderful viewing experience and that you're satisfied with our service at Robert Ellis Estate Agents & Lettings Arnold. We remain dedicated to providing our tenants with utmost professionalism and a positive renting experience. Your feedback is greatly appreciated and we look forward to continuing to serve you.
Best regards,
Robert Ellis Estate Agents & Lettings Arnold Team
★★★★★ 5/5
GoogleI had an excellent experience viewing two properties with Joe from Robert Ellis Beeston. Joe was genuine, super helpful and very knowledgeable.
Sarah · 29 January 2024
Agent replied · 25 October 2024
Dear Sarah Baggley,
Thank you for the perfect rating and for choosing Robert Ellis Estate Agents & Lettings Arnold. We are pleased to hear that our team exceeded your expectations. Your satisfaction is our top priority and we are grateful for the trust you have placed in us. We look forward to serving you again in the future.
Warm regards,
Customer Service Representative,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleChantelle at Robert Ellis is amazing! She has been so supportive, friendly, professional and has really made the whole process so smooth for us and she has been excellent at communicating every step of the way! We could not recommend Chantelle and renting through Robert Ellis enough. Thank you for making us feel so valued as tenants.
Amy · 20 November 2023
★★★★★ 5/5
GoogleCan't fault their communication when I used them. The agent Joe was very pleasant.
Omer · 26 June 2024
Agent replied · 25 October 2024
Dear Omer Elhassan,
Thank you for your five-star review for Robert Ellis Estate Agents & Lettings Arnold. We're thrilled that you were pleased with our service. Your feedback is greatly appreciated and helps us to improve. It's always our pleasure to serve valued customers like you. Your positive review encourages us to work even harder to maintain our high standard.
Best wishes,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleGood, professional estate agent. Easy to arrange viewings over the phone and Joe was super friendly and helpful when showing us around the house we've just applied for!
Isaac · 30 August 2023
Agent replied · 25 October 2024
Dear Isaac French,
Thank you for your superb review! We at Robert Ellis Estate Agents & Lettings Arnold are extremely pleased to know that our services met your expectations. It's always rewarding for us to receive such positive feedback. We aim to continue providing excellent services to satisfy our customers. Looking forward to assisting with your future estate and letting needs.
Best Regards,
Customer Service Team,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleThey have a really friendly and approachable team that are always ready to help. Joe has been especially helpful for the 2 viewings he has shown my wife and I.
Daniel · 5 July 2023
Agent replied · 25 October 2024
Dear Daniel McTegart,
Thank you for your excellent review! We at Robert Ellis Estate Agents & Lettings Arnold, are very delighted to know that our services catered to your needs effectively. We aim to provide the best quality services to all our clients and your feedback demonstrates that we are heading in the right direction. We appreciate your support and look forward to serving you again. Thank you once again for your positive review.
Best Regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleI had an excellent experience with Lauren from Robert Ellis . From start to finish, she was professional, efficient, and always available to answer my questions. Her communication was outstanding-she responded quickly and kept me informed every step of the way during the process of buying my house. Highly recommend it!!!
Sasanka · 15 December 2024
Agent replied · 29 December 2024
Thank you, Sasanka Upaman, for your glowing review. We are delighted to hear about your excellent experience with Lauren. Her professionalism and commitment to outstanding communication are qualities we take great pride in. We appreciate your recommendation and are thrilled to have been a part of your home-buying journey. Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleHello, I viewed one property in beeston.Mr.Joe was there to help me in viewing and he was very polite and helpful. Also his behaviour was professional and I would suggest Robert Ellis as the best agency in the UK .Thank you
Veena · 8 June 2022
Agent replied · 8 June 2023
Hi Veena, thank you for your review. It is lovely to hear how professional Joe was. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleRecently Mr. Joe from Robert Ellis had let us view the property in Beeston. He was very professional and had clarified our queries. I just want to take this moment to say thank you to Joe. Definitely we enjoyed the viewing.
Karthik · 8 June 2022
Agent replied · 8 June 2023
Hi Karthik, thank you for your kind words and 5 star review, we really appreciate it. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleMegan was extremely helpful in getting me started on my mortgage application. Everyone at Robert Ellis are really polite and I would recommend to anyone :)
Reid · 29 September 2023
Agent replied · 25 October 2024
Dear Reid Parker,
Thank you for your excellent review and for giving us an impeccable rating! At Robert Ellis Estate Agents & Lettings Arnold, we are dedicated to providing the best service and experiences. We're overjoyed to receive your compliments and appreciation. We hope to continue exceeding your expectations.
Much appreciation for your support,
Customer Representative,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleYesterday, I had viewing to one of the property with Joe as its first time to deal with Robert Ellis Estate Agents.
I would like to thanks Joe for his professionalism work and cooperation in helping me answering my questions.
Fayzah · 8 June 2022
Agent replied · 8 June 2023
Hi Fayzah, thank you for your review, we really appreciate your kind words. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleHi, duely satisfied with the nature of the house I went to view with Joe. I am only taking my time to ensure the time my partner is coming to enable us meet us with the payment without a clause. Hope to get back to you soon.
Fidelia · 16 January 2025
Agent replied · 23 January 2025
Dear Fidelia Ubeh,
Thank you for your glowing review. We're delighted to hear that you had a positive viewing experience with Joe. We understand the importance of timing and look forward to assisting you further when you're ready.
Best regards,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleJoe was very kind and helpful during the viewing of property, he has very nice and helping attitude.
Aamir · 28 February 2024
Agent replied · 25 October 2024
Dear Aamir Sultan Malik,
We are delighted to hear such positive feedback. Your kind words truly mean a lot to us at Robert Ellis Estate Agents & Lettings Arnold. It is our constant endeavor to deliver quality service and your review reaffirms the hard work we put in every day. Your satisfaction makes it all worthwhile. Thank you again for your trust and loyalty.
Best Regards,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleJoe was very polite helpful smart and friendly and clearly explained the application process also the flat had an intercom but he came down to personally take us in instead of just buzzing us in. etc thanks to joe
CJ · 8 June 2022
Agent replied · 8 June 2023
Hi CJ, thank you for your lovely review, we will pass this feedback onto Joe. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleJoe was very professional when showing me the house. I hope to close the deal and keep having such good service from Robert Ellis.
Lucas · 29 September 2023
Agent replied · 25 October 2024
Dear Lucas Fonseca,
Thank you for the perfect score. We, at Robert Ellis Estate Agents & Lettings Arnold, take pride in providing excellent service to our customers. Your positive feedback is greatly appreciated as it motivates us to continue delivering high-quality service. We look forward to assisting you in the future.
Kind regards,
Customer Service Team
★★★★★ 5/5
GoogleBoth my Husband and I would like to thank Natalie for her friendly but professional approach to helping us sell our home. Natalie kept us well informed every step throughout the viewings and notified us of any questions the potential buyers had. We would also like to thank, Megan, Courtney and Niall for all their perseverance and hard work in helping us sell our home. Well done guys!
Roxane · 12 August 2022
★★★★★ 5/5
GoogleFrom the moment I arrived, Joe greeted me warmly and was punctual, which I appreciated. He seemed well-prepared and had all the necessary information about the property at hand. During the viewing, he was attentive to my questions and provided detailed answers, giving me a better understanding of the property's features.
Overall, I was impressed with the level of professionalism and knowledge demonstrated by the estate agent throughout the process.
Lumi · 26 October 2023
Agent replied · 25 October 2024
Dear Mr. Daramola,
Thank you very much for taking the time to share your positive experience with Robert Ellis Estate Agents & Lettings Arnold, and specifically with Joe. We are thrilled to hear he was able to provide the prompt, knowledgeable, and attentive service that we strive for. We look forward to assisting with any of your future property needs. Your satisfaction is our priority.
Warm Regards,
Customer Service Team
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 3/5
GoogleJoe was well presented and welcoming. Flat however was not!
Jennifer · 26 June 2024
Agent replied · 25 October 2024
Dear Jennifer Brown,
Thank you for your feedback regarding Robert Ellis Estate Agents & Lettings Arnold. While we aim for complete customer satisfaction, it seems we fell short in your case. We constantly strive to improve our services and your input is invaluable. We will address your concerns and work to enhance our customer experience. We look forward to serving your future real estate needs better.
Kind regards,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleI have been looking for a property for a while but struggled finding the perfect one. Thank you to Sandra who was an amazing aid on this journey and made it so enjoyable for me! Not only helping me find the perfect home but also with my mortgage and seeing it through to completion. I would highly recommend again and again! 5 star service🤩⭐️
Samantha · 10 December 2022
★★★★★ 5/5
GoogleJoe was very professional. Fantastic job
Olatilewa · 18 August 2024
Agent replied · 25 October 2024
Dear Olatilewa Ilori,
Thank you for your 5-star rating of our services at Robert Ellis Estate Agents & Lettings Arnold. We are thrilled to know that you had an exceptional experience with us. We are dedicated to providing the very best service to our esteemed clients. Thank you for choosing us. We look forward to serving you in the future as well.
Kind Regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
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