Trusted Agent profile · Arnold
★★★★★
1,007 reviews across 2 platforms
78 Front Street, Arnold, NG5 7EJ
Robert Ellis's office in Arnold, at 78 Front Street, is rated 4.9 out of 5 across 1,007 reviews on two platforms, including 990 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
5/5
GoogleAs you can with the other comments Joe was amazing at showing us around the house. On time and professional. Lots of patience answering a whole bunch of questions from us.
Hi Zoe, thank you for your kind words, we will let Joe know. Kindest regards, Robert Ellis
5/5
GoogleJoe was very friendly and I was satisfied with the service he offered me. Despite being late for the scheduled viewing slot, it was just one phone call and Joe waited for me to arrive 20 minutes late. Keep up the good work Joe. Many thanks.
5/5
GoogleI honestly can’t thank Courtney at the Arnold branch enough! House hunting has been an absolute nightmare but despite all of the tears I’ve shed Courtney has been so kind and professional keeping my hopes up that our forever home is out there! We won’t be buying through anyone else simply because of the endless support we’ve been shown! Thank you!
5/5
GoogleJoe was really helpful throughout the viewing yesterday. He kindly answered every question we had on the property. The viewing was so smooth and we enjoyed every bit of time.
Hi Naween, thank you for your review, we really appreciate your kind words. Kindest regards, Robert Ellis
5/5
GoogleRobert Ellis review I would like to thank Natalie for all the work she put in while helping us find a house. From start to finish Natalie was professional, helpful and extremely personable. We found Robert Ellis a pleasure to deal with and the experience was enhanced by Natalie’s proactive and professional approach. Thank you for making the experience so simple.
5/5
GoogleFrancheska showed us around the property on North Green, Calverton and she was very informative. She answered our questions and gave us the relevant information.
5/5
GoogleVery pleased with the work done by Robert Ellis Arnold branch on the sale of our property in a difficult market. In particular, Lauren with advice on valuation and Sandra and Megan who helped negotiate and progress the sale for us. My calls were always picked up or returned quickly, and the wider team was helpful and well informed.
Dear Peter Abel, Thank you for your generous five-star review regarding your recent experience with us at Robert Ellis Estate Agents & Lettings Arnold. We are delighted to hear that our team, particularly Lauren, Sandra, and Megan, could assist in the successful sale of your property, despite the challenging market conditions. Your comments regarding our service, communication, and knowledgeable team are greatly appreciated. On behalf of the entire team, thank you for choosing us, and we look forward to assisting you again in the future.
5/5
GoogleHad a viewing with Joe yesterday. He was really kind, easy to communicate with and answered any and all questions I had. He was also really friendly and welcoming with my toddler who I had to bring with me, which really put my mind at ease and made me feel comfortable so I could happily view the property. Great communication skills, very informative, and very friendly personality
Dear Chloe Barley, Thank you for taking the time to leave a fantastic 5-star review for Robert Ellis Estate Agents & Lettings Arnold. We're delighted to learn about your positive experience with Joe. His welcoming demeanor and professional communication are valued. We savour opportunities to make our clients, and their little ones, comfortable during viewings. Your feedback truly encourages our team to continue providing top-notch service. Best Regards, Customer service at Robert Ellis Estate Agents & Lettings Arnold.
5/5
GoogleHi. Thanks for your help Joe ints was very good for my . I am very intresting for the house Yes, I will send you the form. Thanks Joe
Hi Amar, thank you for your kind words and 5 star review. Kindest regards, Robert Ellis
5/5
GoogleI have recently moved into my new home in Arnold and I can't thank Robert Ellis enough, Megan and Lauren were fantastic and very professional and were always on hand to answer any of my questions. Thanks very much for an outstanding service! I would definitely recommend this company to anyone who is considering moving home.
5/5
GoogleI had the most difficult long winded sale due to the property being leasehold, but the help i received and support from Lauren in particular was outstanding and played a huge part in the sales conclusion. Would highly reccommend.
Dear Tara Shipley, Thank you for your exceptional review. We understand the complexities that leasehold properties can present, and we are thrilled to hear that Lauren’s support was invaluable throughout your sale. Your recommendation means a great deal to us, and we are committed to maintaining the high level of service you experienced. We appreciate your trust in Robert Ellis Estate & Lettings Arnold. Warm regards, Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleAn exceptional customer service, the team are just really decent and kind people who supported us and understood our situation. I would recommend them without any reservation. I really appreciate everything you did for us, shout out to Neill for all of his support.
5/5
GoogleLauren looked after my sale, created a great advert for the house and got within the price range that I wanted and was always communicative throughout the process. My sale also went through a little sooner than first expected.
Dear David Margeson, Thank you for your outstanding 5-star review. We are delighted to hear about your positive experience with Lauren and the successful sale of your property. Your kind words on her communication and the expedited timeframe are truly appreciated. It's our goal to provide exceptional service and we are pleased to have met your expectations. Warm regards, Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleMy family & I had viewings on the properties in Warkton Close/ Cyprus Drive/ Perth Drive last week, which were guided by the same nice young man - Mr. Joe. All properties are very nice and Joe gave us a very detailed explanation for the application procedure and for house details. My family & I are glad to receive such professional service from such a nice company & nice guy, during our first week in Nottingham.
Hi Walter, thank you for your 5 star review. It is greatly appreciated. Kindest regards, Robert Ellis
5/5
TrustpilotFantastic service from Arnold…
Fantastic service from the Arnold Branch in selling my property. Special mention to Lauren who held this sale together relentlessly through to completion. Cannot praise enough heart❤️
4/5
GoogleFrom a buyers perspective - Regular updates from the team with progress of purchase and chain. Always friendly to speak to on the phone. Chain has moved very quickly we've gone from starting the process in April to completion by end of July/first week of August
Dear Ryan Wun, Thank you for taking the time to share your experience at Robert Ellis Estate Agents & Lettings Arnold. We're delighted to hear that you've found our service efficient and friendly. Helping you from start to completion in such a short time is no small feat, and your feedback has made our day. We look forward to providing you with the same level of service in the future. Kind regards, Customer Representative at Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleI have recently purchased a property in Arnold through Robert Ellis, I dealt with Courtney from start to finish with the progression of the sale. With a few hiccups along the way, Courtney was very reassuring true to her word and provided me with an excellent service. I would highly recommended selling and buying through Robert Ellis, Arnold.
5/5
GoogleI recently had a great experience with @Robert Ellis Estate Agents. I appreciate the professionalism shown right from my first call down to the viewing of the property I am interested in. My tour agent, Joe was very friendly, polite and professional and made the experience quite memorable. I will always recommend u guys. Cheers!
5/5
GoogleJoe was impressively smart, polite, friendly, and very helpful. He is an excellent ambassador for the estate agent. The best service one could wish for in fact.
Hi C Wingate, thank you for your 5 star review, we will pass this feedback onto Joe. Thank you, Robert Ellis
5/5
Googlewhat can i say other than amazing. i suffer with anxity so was sure the whole process was going to cause me many sleepless nights but the people there were so helpful guiding me through every stage on the way. supporting me through the whole process. i am so grateful to them.
Dear Anthony Gent, Thank you for your wonderful review! We're beyond pleased to learn of your positive experience with Robert Ellis Estate Agents & Lettings Arnold. Our team takes pride in providing support to our clients, and we're thrilled that we could make the process easier for you despite your anxiety. Your kind words have reassured us in our commitment to excellent customer service. We genuinely appreciate your trust in us. Warm regards, Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleI had a viewing with Francheska and she was absolutely brilliant, very professional, and very kind it was an absolute pleasure! Many thanks
5/5
GoogleJoe is a top man. Great estate agent, very knowledgeable & friendly. Would recommend… get yourself booked in with Joe
Hi Adz, thank you for your review, we will pass this onto Joe. Kindest regards, Robert Ellis
5/5
GoogleHad a viewing with Joe at Robert Ellis Nottingham for a new property to let. We found Joe to be very helpful, friendly and professional, we’re now going through the process of letting with Robert Ellis and can say we have been really impressed with their communication and commitment to getting us our new home!
Dear Sharon Upton, Thank you for your generous review. We're thrilled to hear you had a positive experience with Joe and are pleased with the efficient communication and commitment shown by Robert Ellis Estate Agents & Lettings Arnold. We value your trust in us and look forward to assisting you towards securing your new home. Best Wishes, Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold.
5/5
GoogleI cannot praise this company enough, fantastic service. Lauren, Megan and Holly were always available to answer any queries however small. House sold very quickly. I would not hesitate to recommend Robert Ellis Arnold Branch to friends and family. Certainly a 5 Star business. Thanks to you all, very professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Ellis's Arnold office has 1,007 reviews across two platforms: 990 on Google, 17 on Trustpilot (across the whole business).
Robert Ellis Arnold is rated 4.9 out of 5 across all 1,007 reviews, and 4.9 out of 5 on Google from 990 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold; Robert Ellis, Long Eaton won Trusted Agent.
Robert Ellis Arnold, 78 Front Street, Arnold, NG5 7EJ.
