4/5
GoogleYesterday I went to view a property. Joe was present there from Robert Ellis. He is a very cordial, well presented and good communicator. He answered all my questions with patience.
Trusted Agent profile · Arnold
Robert Ellis Arnold reviews
★★★★★
1,007 reviews across 2 platforms
78 Front Street, Arnold, NG5 7EJ
Robert Ellis's office in Arnold, at 78 Front Street, is rated 4.9 out of 5 across 1,007 reviews on two platforms, including 990 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
Awards
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
Google5/5
GoogleDealt with sale of property efficiently and kept us upto date with matters when needed. Service was excellent and would certainly recommend them to anyone selling a property.
Agent replied · 29 December 2024
Thank you, Michael Bilton, for your 5-star review. We're thrilled you had a great experience with Robert Ellis Estate & Lettings Arnold! Your feedback drives us to maintain our high standards. Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleElla Peck has been very efficient and kept us the Landlords well informed throughout She has been a pleasure to speak to and we look forward to working with her again. Thank you Barry
5/5
GoogleI had a viewing with Joe, and would definitely recommend him to anyone looking for rental/letting properties with Robert Ellis. He was very friendly and knowledgeable, and it felt easy to ask him questions about the property and application process. If I go on further viewings, I hope to meet Joe again.
Agent replied · 25 October 2024
Dear Phoebe Buxton, Thank you for your five-star review. We are delighted to hear that you found your viewing with Joe informative and friendly, as we strive to provide excellent service at Robert Ellis Estate Agents & Lettings Arnold. Your comments will undoubtedly serve to motivate him and our team further. We look forward to potentially assisting you in your future property viewings. Sincerely, Robert Ellis Customer Care Team
5/5
GoogleThank you Sandra, Neil and all the team for your professional service in securing a sale on our house. You have kept us informed at all times and your advice as been so helpful. Looking forward to a successful outcome. Would definitely recommend Robert Ellis Estate Agents.
5/5
GoogleExcellent service at Robert Ellis, particularly Megan and Gill - cannot thank them enough! They went above and beyond to help such a novice like me and had my best interests at heart when it came to buying my first property. Would highly recommend to everyone!
5/5
GoogleJoe was really helpful and friendly at our viewing yesterday. He helped us with lots of questions that we had. Hopefully we are accepted for the property and can have Robert Ellis as our estate agents after the positive experience we’ve had so far. Thanks Joe
5/5
GoogleCalled in to enquire about any homes they had available to buy and Sandra Million was a great help in making sure she could help us narrow down our choices. She was very professional and helpful. A real asset to the team! Great company and great staff.
4/5
GoogleThe place was nice and spacious and close proximity to the Tram which goes directly to Queens Medical Center. Joe was excellent in showing me around and answering the questions I asked. My only concern is that there is only ONE toilet and bathroom.
5/5
GoogleI got the address a few minutes to the scheduled time and Joe was already there waiting. He was pleasant and receptive. I was impressed with the house and Robert Ellis as a company.
5/5
GoogleHad a a couple viewings with James he was excellent would definitely recommend Robert Ellis.
5/5
GoogleHighly recommend, great team. Sandra helped quite a lot with valuation and the process behind it. I was having a hard time wrapping my head around this luckily I found this agency. Keep up the good work Sandra and the team, I highly appreciate your help.
5/5
GoogleThank you Joe for your time in showing me around the properties and answering my questions.
Agent replied · 8 June 2023
Hi Chan, thank you for your 5 star review. Kindest regards, Robert Ellis
5/5
GoogleGreat experience indeed. Joe is very accommodative and addresses queries very patiently. High customer service standards.
Agent replied · 8 June 2023
Hi Robin, thank you for your 5 star review. Kindest regards, Robert Ellis
5/5
GoogleJay was extremely professional when I view a property yesterday. Though the property was not suitable for my purpose, he directed me to the company’s website where a number of properties are listed. He gave me his business card and asked I call anytime I need any information.
5/5
GoogleVery happy with the service and advice from Megan and all of the Robert Ellis team. They were very efficient, great at communicating with me and made things very straightforward for me at a difficult time. Thank you!
Agent replied · 25 October 2024
Dear S Cherry, Thank you for your five-star review. We, at Robert Ellis Estate Agents & Lettings Arnold, are delighted to hear about your positive experience. It is our constant endeavor to provide exceptional service to our valued customers and your feedback reinforces our efforts. We look forward to assisting you in the future. Thank you once again for your kind words. Best regards, Customer Service Representative Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleThankyou for managing to sell my property. You have managed to navigate various hurdles along the way. Special thanks to Megan, Lauren and Sandra and also Neil as well.
5/5
GoogleWonderful customer service from staffs, Very patient and willing to answer questions. Had my viewing with Joe, and he has been very helpful. I’ll recommend their services to anyone.
Agent replied · 25 October 2024
Dear Sharon, Thank you for your lovely feedback! We’re delighted to hear that you had a positive experience with our team. It’s great to know that Joe was able to assist you during your viewing and that you found our staff to be patient and attentive to your needs. Your recommendation means a great deal to us, and we’re always here to help with any questions or future needs you may have. Best regards, Robert Ellis Estate Agents
4/5
GoogleI booked an appointment to view an apartment with Robert Ellis representative. Joe was fun to be with. A professional to the core. Respect for client and clarity in communication. I would recommend this estate agent based on my experience with Joe.5/5
5/5
GoogleGreeted by Joe’s positive and polite attitude. My viewing was a pleasant and fulfilling experience. The house was beautiful and I thank Joe for ensuring my experience went as smooth as possible. Thanks a lot Joe 😊 …
5/5
GoogleJoe is good at explaining clearly and answering questions carefully. He is very good. Thanks
Agent replied · 8 June 2023
Hi Martin, your review is lovely, thank you for taking the time to do this. Kindest regards, Robert Ellis
5/5
GoogleA great team that goes the extra mile to help sell your property. Lauren did my valuation and attended the viewings. Great back up and support from all the office staff, especially Megan and Hollie who always kept me up date along the way.
5/5
GoogleThank you to the lovely Joe for my virtual viewing of a property today! I really appreciate that he took into consideration my health conditon and offered to do the viewing this way for me, due to not being able to attend in person 😊 …
Agent replied · 25 October 2024
Dear Koren Sewell, Thank you for granting Robert Ellis Estate Agents & Lettings Arnold a 5-star rating and for your gracious feedback. We're thrilled that you found our virtual viewing beneficial. Joe, like the rest of our team, is committed to accommodating and ensuring the satisfaction of our customers. We sincerely appreciate your recognition and promise to continue offering superior service. Thanks once again! Best Regards, Customer Service Team
5/5
GoogleJoe was really great, punctual and knowledgeable about our property. I highly recommend them!
Agent replied · 8 June 2023
Hi Zsuzsanna, thank you for your 5 star review. We will pass this feedback onto Joe. Kindest regards, Robert Ellis
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robert Ellis Arnold
How many reviews does Robert Ellis Arnold have?
Robert Ellis's Arnold office has 1,007 reviews across two platforms: 990 on Google, 17 on Trustpilot (across the whole business).
What is Robert Ellis Arnold's rating?
Robert Ellis Arnold is rated 4.9 out of 5 across all 1,007 reviews, and 4.9 out of 5 on Google from 990 reviews.
Has Robert Ellis won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold; Robert Ellis, Long Eaton won Trusted Agent.
Where is Robert Ellis's Arnold office?
Robert Ellis Arnold, 78 Front Street, Arnold, NG5 7EJ.
