Robert Ellis Arnold reviews

★★★★★ 5/5

Google

I had a fantastic experience working with Hollie and Sandra at Robert Ellis. From start to finish, they were professional, approachable, and incredibly helpful throughout the entire process. Hollie was especially supportive and kept me updated every step of the way, always making sure I understood what was happening and answering any questions promptly. Sandra was equally great, efficient, knowledgeable, and always willing to go the extra mile to ensure everything ran smoothly. I wouldn’t hesitate to recommend them to anyone looking for reliable and friendly service. Thank you again to Hollie, Sandra, and the team!

Alex · 27 March 2026

★★★★★ 5/5

Google

We've just completed the sale of our home and couldn't be happier with the service from start to finish The whole team were excellent, professional and incredibly efficient. The entire process moved far quicker than we ever expected. Ellis who carried out the valuation, set the tone from the beginning, friendly, knowledgeable and completely honest about the market. A special mention to Holly who was outstanding. She kept us fully informed at every stage, updated us promptly. Her communication, professionalism and calm approach made the whole experience stress free Overall, a first class service who we would highly recommend Thank you to all the team.

Dale · 27 March 2026

★★★★★ 5/5

Google

James was brilliant getting me booked in for the advice I needed. He got me booked in with Gill who was an absolute gem went above and beyond what I needed. Thank you to Jill and James I am looking forward to seeing them again in the future.

Kacper · 17 February 2026

★★★★★ 5/5

Google

Sold my flat in exactly 14 days. What more can I say. Shout out to Megan and Niamh for keeping me sane in an otherwise stressful time. Would absolutely recommend Robert Ellis to anyone needing an estate agent.

Ellie · 17 March 2026

★★★★★ 5/5

Google

The team at Robert Ellis were absolutely fantastic. We had a house which had a limited audience in a tough market, and we went through three other estate agents first - the difference when we changed to Robert Ellis was nothing short of astounding. They were responsive, straight talking, practical, and really listened to what we wanted to do. They vetted buyers properly so that curb kickers were weeded out, and they were proactive in getting feedback and ensuring that potential buyers understood the house and the situation. This was needed to help us get a very difficult conveyancing situation (due to other parties) over the line. Hollie was a pleasure to deal with and was excellent at making reasonable adjustments for us during the viewing / booking / feedback part of the process, she was brilliant at updating us. Sandra was a calm voice of reason and was responsive and kind during the most stressful times. Lauren's proactive approach helped save the entire chain from collapse and her patience and tenacity when dealing with unresponsive and incompetent professionals further up the chain was astonishing! She was simply a pleasure to deal with, and we would not hesitate to sing her praises from the rooftops, genuinely. She made all the difference and we felt in safe hands throughout. We can't thank all of the team enough!

A · 22 December 2024

★★★★★ 5/5

Google

Firstly Robert Ellis had been employed by the person selling the property we now own. However working within the Arnold Branch is one of the most tenacious people I have ever come across and I’ve met a few in my time! Her name is Lauren Williamson and out of the many people involved in what should , have been a relatively simple chain, she has given the best service by far. If it wasn’t for Lauren we simply wouldn’t have moved house this year. She found out and shared information that not even my own solicitor shared. Most importantly was the moral support she gave. She is extremely professional, friendly and has a fantastic sense of humour. I had less contact with the others in the branch but they seem to be cut from the same cloth. She is a credit to her branch and the company as a whole. If you are selling or buying near Arnold pick Robert Ellis you can’t do better. (BTW I am in no way related to Robert Ellis or Lauren)

Paul · 15 December 2024

★★★★★ 2/5

Google

It's been just over 2 months since we sold our house with Robert Ellis in Arnold. We haven't received final correspondence from them/'how did we do' or 'thanks for your business' so I'll leave my review on here. We were initially impressed with them and while we had a figure in mind, the valuer was insistent she could get 15k over that. Guided by them, this is what it was listed as. As we were not living at the property, they did all the viewings. There were apparently numerous viewings, all of whom 'loved the property' but very few offers. Even though we received feedback from the friendly girls in the office, a chance remark sometime later said that someone had been willing to pay 15k under the asking price but they had thought we would turn them down. Disappointing that this was never mentioned at the time. I was annoyed that people keeping an eye on the property for us had to report several things to us. Blinds left open, lights left on... especially as the property was empty, and I was extremely annoyed when we returned to find both our toilets had been used and unflushed. That is not a smell you want to return to in the middle of summer! When we did accept an offer 7 months later we had planned to return when contracts were exchanged to clear out our remaining possessions and tidy the garden as it had been left for some months. We were hesitant when the buyers wanted to 'show their family' the house but were assured they knew the situation. We were surprised some days later with comments, and questions about all of our 'mess' backed up with photos! I mean we hadn't even moved out, was still some time off finalising so what was the problem? When we returned a few days later, our toilet had once again been used and unflushed. Kitchen chairs and stools all around the kitchen like they'd had a party, and our lounge furniture completely rearranged! The heavy settee, which we would lift to move, just scraped along the floor like they didn't care. I was quite upset with them at the end and glad when it was all over.

M · 25 September 2024

★★★★★ 5/5

Google

Absolutely Outstanding Service from Robert Ellis Estate Agents! I recently had the pleasure of purchasing a home with Robert Ellis Estate Agents in Arnold, Nottingham, and I can confidently say that their service exceeded all of my expectations. From start to finish, the experience was seamless, professional, and incredibly supportive. A special shout-out must go to Hollie, Megan, Lauren, and Sandra, the dream team that made the entire process a breeze! From the moment I made my first enquiry, Hollie was warm, welcoming, and quick to provide all the information I needed. She was patient and took the time to explain everything in detail, making me feel reassured and confident in the process. Megan was another key player, always there to ensure that things were moving along smoothly. Her communication skills were second to none, every update was timely, clear, and reassuring. She really went above and beyond, taking the stress out of what can often be a stressful experience. Lauren's professionalism and efficiency shone throughout the entire journey. She made sure that every stage was handled with care, and her dedication to getting things done quickly and accurately was truly impressive. Her attention to detail really stood out, and I could tell she genuinely cared about achieving the best outcome for me. Finally, Sandra was an absolute star! Her knowledge and expertise were invaluable, and her friendly, approachable nature made me feel at ease. She was always ready to answer any questions and offer her advice, no matter how small the issue. Sandra made me feel like I was in the best possible hands. The whole team worked together so well, they were responsive, proactive, and incredibly professional throughout. They made what can be a daunting process straightforward and stress-free. Their dedication and commitment to providing top-notch customer service are truly commendable. I highly recommend Robert Ellis Estate Agents to anyone looking for a reliable, professional, and friendly estate agent in the Nottingham area. Thank you so much, Hollie, Megan, Lauren, and Sandra, you all did an outstanding job, and I am incredibly grateful for your hard work and dedication!

N · 25 September 2024

★★★★★ 5/5

Google

Met with Joe yesterday at a property in Bestwood, he was so lovely, very informative and very helpful. He’s actually the first agent that I’ve met that hadn’t interrogated me regarding personal circumstances as I am on UC and he didn’t make me feel like I needed to explain myself. I even said this to my mum as we were leaving how lovely he was and how more agents should be like him. So thank you Joe for all your help.

Jojo · 25 September 2024

★★★★★ 5/5

Google

My husband and I, cannot thank the team at the Arnold branch enough. We sold two properties through Robert Ellis, over the past 2 years. Special thank you to Lauren, Megan, Sandra and Hollie and of course Neil. Their dedication, communication and their professionalism of what they do, helped us get to completion on both properties, the service they gave was second to none. We would not hesitate to use them again. Keep up the good work guys!

Roxane · 25 September 2024

★★★★★ 5/5

Google

My brother and I saw several estate agents before deciding to go with Robert Ellis. Megan was amazing throughout the whole process, she listened to us and respected our decisions throughout. The sale proceeded smoothly and Megan was always on hand to reassure and answer any concerns we had. Lauren, Sandra and Hollie always stepped in if Megan wasn't available and always had the information to hand. I can't recommend them highly enough,the sale could have been so much harder as we were dealing with a bereavement but Megan was so patient and kind. Thank you all so much! Debs and James

Deborah · 4 August 2024

★★★★★ 5/5

Google

Five-star service from Robert Ellis. Toni was incredibly helpful during my commercial property purchase. Her expertise and efficiency made a real difference in getting the deal over the line.

Tehseen · 17 February 2026

★★★★★ 5/5

Google

Robert Ellis recently helped us with the sale of our home. Within hours of calling, our for sale sign was up and our photos were booked in for 2 days time. Within around 10 days of it going online we had had I think 6 or so viewings and our home was officially sold. The whole process was incredibly efficient and the ladies at the office and who came to our home (Megan, Lauren & Sandra) absolutely lovely and made our first time selling a home so simple and straightforward. A special shout out to Sandra & Megan who had to put up with my incessant calling towards the end of our sale going through (we were eager to get to our new home haha!). Sandra was always happy to chase solicitors more than expected to, and helped us keep everything moving. We were in our new house just 8 weeks after going on the market which is a testament to their efficiency and being up for a challenge!! A big thank you to everyone at Robert Ellis Arnold☺️

Melanie · 27 May 2024

★★★★★ 5/5

Google

I was an Executer for a house which I put in the hands of the Robert Ellis team in Arnold, who were very enthusiastic and obtained a constant stream of viewings, after several months a sale was agreed and I prepared the house, leaving it empty as the wishes of the buyer, then sadly the buyer’s chain was broken so once again the house was on the market , this time looking very different ,but true to form the team gained a constant stream of viewings eventually securing a satisfactory sale which has now completed. The team were all very friendly and helpful , Holly and Lauren kept me updated and sorted out any queries I had. Thank you to everyone , Jenny

Jenny · 27 May 2024

★★★★★ 5/5

Google

Robert Ellis have been extremely helpful in our recent house purchase. They have been very responsive and communicative throughout the entire process. Their team, particularly Hollie, Sandra, Megan, and Lauren, have been exceptional at their job. They even helped expedite the process by coordinating with our solicitors. Without their help and support, we wouldn't have been able to complete the process in just under two months. Definitely recommend Robert Ellis for their outstanding service.

Sercan · 28 July 2024

★★★★★ 5/5

Google

We completed on our house in July and it wouldn’t have happened without all the help from the team at Robert Ellis!! Megan, Hollie, Sandra all helped with getting everything sorted but I have to give a massive thank you to Lauren who was amazing every step of the way!! She was in my corner, fought all my battles and kept me sane throughout!! Thank you Ladies 🤍

Alice · 25 September 2024

★★★★★ 5/5

Google

Big thanks to James Ogden for a great house viewing! He was professional and gave us a very thorough walkthrough of the house. His explanations were clear and helpful, making it a better viewing experiences.Thank you to Robert Ellis for having scheduled at our convenience and following up.

Jennifer · 10 April 2026

★★★★★ 5/5

Google

I had an excellent experience with Robert Ellis with purchasing a property. They have been responsive and communicative throughout the entire process. Their team is very friendly, helpful, and professional. I'd like to give special thanks to Lauren, who has been helping me out with various queries and has been very efficient in following up on things. I definitely recommend Robert Ellis for their outstanding service.

Jacob · 19 October 2024

★★★★★ 5/5

Google

The staff at the Lettings office in Beeston were extremely helpful. She showed us quite a few options suiting our family and arranged me an appointment very quickly. The next day I had an appointment in Sullington road and I met another wonderful gentleman Mr. Joe, who showed me around the property and explained many things in detail. Honestly I was late to arrive at the site due to a confusion in getting the correct bus. But Joe stayed for me and assisted. Only improvement I wish to see is that, it'll be great if they shared the agents mobile number before the appointment so we could communicate with them if required. Arshad From Sri Lanka

Arshad · 29 January 2024

★★★★★ 5/5

Google

Fantastic experience from start to finish. Cannot thank Lauren, Megan, Sandra, Hollie and Neil enough for their help in marketing and processing the sale of my house. Excellent communication, I was kept updated regularly throughout the process. A friendly team who you could reach out to when ever I had a question or needed to chase something. I would recommend Robert Ellis Estate Agents without hesitation.

Nick · 25 September 2024

★★★★★ 5/5

Google

We are grateful for the wonderful service we received from the entire service from the time we went to view our preferred property throughout the process to the time we walked into the Arnold office to get our keys. A big shout out to Hollie for her great communication during the process together with her colleagues Lauren, Megan, Sandra, and others. To all of you, we say THANK YOU

Ben · 4 August 2024

★★★★★ 5/5

Google

Jasmine was my point of contact. She exudes professionalism and efficiency with a complimentary kind nature. From viewing and referencing to signing contracts and issuing keys, the process was seamless. We both communicated well and avoided unnecessary delays. I strongly recommend Jasmine to anyone looking for a committed agent - she is an individual who truly believes in having good work ethics with the customer experience and their satisfaction high on the agenda. Thank you Jasmine, Beeston Branch of Robert Ellis are lucky to have you.

Rhla · 21 November 2023

★★★★★ 5/5

Trustpilot

Selling my mother's house

I live in North Yorkshire but used Robert Ellis to sell my mother's house in Bramcote. I was worried this would be stressful, but Robert Ellis acted with sensitivity and efficiency to ensure that the process went smoothly. We were impressed with Joe who valued the property and explained the procedures to us. I then liaised with Melanie whose regular updates, humour and advice made the whole process stress-free. I would have no hesitation in recommending Robert Ellis.

Paul · 15 July 2026

★★★★★ 5/5

Google

Despite the house not being the right one for us, Joe could not have been more helpful. He had all the answers to our questions and following the visit sent the floor plan as we had requested. We would have been very happy to have rented from Joe but we needed a bigger house. Many thanks to Joe!

Richard · 8 December 2024