5/5
GoogleIt was fun! All of the staff were very helpful and great to deal with. They kept me informed throughout and even went the extra mile when I wasn't available. Thank you all, especially Lauren, Megan and Neill. Cheers!
Trusted Agent profile · Arnold
Robert Ellis Arnold reviews
★★★★★
1,007 reviews across 2 platforms
78 Front Street, Arnold, NG5 7EJ
Robert Ellis's office in Arnold, at 78 Front Street, is rated 4.9 out of 5 across 1,007 reviews on two platforms, including 990 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
Awards
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
Google5/5
GoogleLovely team at Arnold, really friendly and always happy to help. In particular Megan helped us and guided through the house selling process as we had never done it before and she didn’t not let us down!! 10/10 service
5/5
GoogleJoe was at the property when I arrived with another booking and was helpful and polite. He gave me all the information he had available to him. I referred to the letting office for more details on some issues.
5/5
GoogleWe received World Class service from Jasmine Skerton. She was incredibly helpful throughout the process of applying and moving into our new flat. She ensured everything was completed quickly to enable us move before our tenancy expired. We are incredibly grateful :)
Agent replied · 28 April 2024
Dear Uche Ugwu, Thank you for taking the time to share your positive experience with us at Robert Ellis Estate Agents & Lettings Arnold. We are thrilled to hear that you found our service world-class and Jasmine handled your application and move smoothly. Hearing that you have had a satisfactory and efficient experience means everything to us. We value your business and appreciate your kind words. Enjoy your new flat!
5/5
GoogleI had a very positive viewing experience with Joe from Robert Ellis yesterday. He was friendly, knowledgeable, and made the whole process very comfortable. I appreciated his professional approach and would definitely recommend working with him if you're looking to buy or rent a property.
5/5
GoogleGreat communication, professionalism was shown during the viewing by the agent at the property, (Joe - Robert Ellis), questions were answered respectfully, the property was well managed, expectations were met very well
Agent replied · 25 October 2024
Dear Ameena Hussain, Thank you for your splendid review of Robert Ellis Estate Agents & Lettings Arnold. We are thrilled to know that our agent Joe was able to meet your expectations with his communication and professionalism. We always strive to maintain a high level of transparency and respect with all our clients and we're glad it reflected in your experience. We appreciate your recognition and look forward to serving you again. Best regards, Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold.
5/5
GoogleJoe was really polite and was able to answer any questions we asked
Agent replied · 8 June 2023
Hi Nathan, Thank you for your review. It is great for our staff to see and we really appreciate it. Kindest regards, Robert Ellis
5/5
GoogleJoe is professional and was really helpful. Great communication throughout the process. Thanks.
Agent replied · 8 June 2023
Hi Wong, thank you for your kind words and 5 star review. We will pass this onto the team. Kindest regards, Robert Ellis
5/5
GoogleWow searching for a home was made so easy with these guys! Specifically a lovely lady named courtney who couldn’t of done more to of helped. Any emails/ questions were promptly responded to by Courtney and what a stress free procedure it was for us because of her. Will definitely use this estate agents again in the future if ever needed!
Agent replied · 8 June 2023
Hi Tia, thank you for your review, we appreciate your kind words. Kindest regards, Robert Ellis
5/5
GoogleA lovely house that you can easily make a home! The agent, Joe, was very helpful and knowledgeable, pointed out things before we had even seen them. Most definitely one of the nicer estate agents we have spoken too. Thank you Joe.
5/5
GoogleIt was excellent experience with Robert Ellis Agents & Letting Arnold. Special thanks to Joe for your useful information and explanation.
5/5
GoogleExcellent service from all staff at Beeston, and Arnold Branches to help me secure a rental property. Special thanks to Chantelle Bonney.
5/5
GoogleThe service provided throughout the sale of the house was outstanding, from the first meeting until the completion. Megan took responsibility for liaison with the buyer and solicitors to minimise the stress and hassle for myself. I can only recommend this estate agents to others.
Agent replied · 25 October 2024
Dear Mike Thornicroft, We greatly appreciate your 5-star review. It's fulfilling to know that you're pleased with our service at Robert Ellis Estate Agents & Lettings Arnold. Your recognition of Megan's diligence during the sale demonstrates the commitment we have towards minimizing stress for our clients. Thank you for recommending us, we look forward to serving you again. Best Regards, Customer Service, Robert Ellis Estate Agents & Lettings Arnold.
5/5
GoogleJasmine and the others at Robert Ellis have made our process of renting a property smooth and painless. They have been exceptionally polite and professional, and have been understanding when the process was slightly delayed our end. Very pleased!
Agent replied · 28 April 2024
Dear Ailish Wratten, Thank you kindly for your warm words and five-star rating. We're delighted to hear of your positive experience with our team, notably Jasmine, and we appreciate your patience during the slight delay. It's been a pleasure assisting you and we look forward to serving any of your future real estate needs. Thank you for choosing Robert Ellis Estate Agent
5/5
GoogleJoe was very friendly in answering all the queries during my viewing.
Agent replied · 8 June 2023
Hi Harshad, thank you for your review, we really appreciate your kind words. Kindest regards, Robert Ellis
5/5
GoogleIt was the best house I have seen in Notthingham in terms of quality and serenity ! Added to this, the letting agent was polite , efficient and very professional
Agent replied · 25 October 2024
Dear Ayodeji Akerele, We greatly appreciate your positive review and the 5-star rating for Robert Ellis Estate Agents & Lettings Arnold. It is our pleasure to provide our customers with top-notch services. Your feedback motivates us to strive for excellence. Thank you for being a valued customer. Your support and trust are hugely appreciated. Best wishes, Customer Support Team, Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleI and my husband went for a viewing at Bullwell. It was a bit strenuous locating the place but Joe was able to help us out to locate the building. Joe was very calm and friendly. Thanks for the hospitality
5/5
GoogleThank you to all at Robert Ellis Arnold for making the process of selling of our plot of land run smoothly without any stress on our part..will be happy to use your services again.
Agent replied · 25 October 2024
Dear Ruby Hind, Thank you kindly for leaving a wonderful 5-star review for Robert Ellis Estate Agents & Lettings Arnold. We are immensely grateful for your positive feedback and are enthralled to learn that our services have met your satisfaction. Our team strives for top-tier professionalism and efficiency in everything we undertake. Your acknowledgment truly lifts up and inspires us to maintain our high standards. Thank you once again!
5/5
GoogleMr. Joe has been very co operative, though we got few minutes late he still waited patiently for us gave us the time to view the property and he was very polite.
5/5
GoogleI highly recommend Robert Ellis as one of the most reliable and professional estate agents not only did I buy my first house through them they were also able to provide me with an excellent mortgage broker.
Agent replied · 25 October 2024
Dear Bridget Eche, Thank you for awarding Robert Ellis Estate Agents & Lettings Arnold with a five-star rating. We are thrilled to note that you are pleased with our services. Your positive feedback truly motivates our team to continuously strive for excellence in all we do. It was our pleasure to serve you, and we look forward to working with you next time. Best regards, Customer Service Representative, Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleGreat team looked after us. Gill was amazing with out mortgage application and Mia was a star keeping us updated on the process. Especially as first time buyers, they made it easy and were super friendly and quick! I highly recommend them.
5/5
GoogleWONDERFUL… a fantastic estate agents, very professional & efficient, and the service received by Megan has been impeccable from start to finish, I would highly recommend Robert Ellis & a specific thank you to Megan 🌟 …
5/5
GoogleFantastic experience! I have dealt with a few agents and Robert Ellis by far tops them all. Sandra and Hollie were so helpful and supportive throughout, I would definitely recommend this estate agent to everyone 👏👏 …
4/5
GoogleNatalie is very friendly and welcomes you with a lovely smile
Agent replied · 8 June 2023
Hi, Thank you for your review, your feedback is appreciated. Kindest regards, Robert Ellis
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robert Ellis Arnold
How many reviews does Robert Ellis Arnold have?
Robert Ellis's Arnold office has 1,007 reviews across two platforms: 990 on Google, 17 on Trustpilot (across the whole business).
What is Robert Ellis Arnold's rating?
Robert Ellis Arnold is rated 4.9 out of 5 across all 1,007 reviews, and 4.9 out of 5 on Google from 990 reviews.
Has Robert Ellis won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold; Robert Ellis, Long Eaton won Trusted Agent.
Where is Robert Ellis's Arnold office?
Robert Ellis Arnold, 78 Front Street, Arnold, NG5 7EJ.
