Every review we hold for the Arnold office, from every platform, shown as written. First names only.
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5/5
GoogleVery nice property shown to us by really nice polite guy called Joe. Lovely house just a little too far away from major bus routes for wife and a little concerned over parking
Philip Β· 29 March 2024
Agent replied Β· 25 October 2024
Dear Philip McCarthy,
Thank you for taking the time to leave a 5-star review for Robert Ellis Estate Agents & Lettings Arnold. We are delighted to hear about your positive experience with our team. We strive to provide the best services for our customers and your recognition matters a lot to us. Thank you for choosing us and we look forward to serving you again in the future.
Kind regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
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5/5
GoogleI just wanted to say thank you to Megan, she has helped me so much. I have been looking for a property for some time now and have been able to go to her for general property advice!
Shannon Β· 12 August 2022
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4/5
GoogleIt was such a detailed viewing...Joe took his time to give me all detailed information about the property...I really had an insightful viewing...well done Joe
Abiola Β· 18 August 2024
Agent replied Β· 25 October 2024
Dear Abiola Olutimehin,
Thank you for leaving Robert Ellis Estate Agents & Lettings Arnold a 4-star review. We are pleased to hear that your experience with us was a positive one. We always strive to provide our clients with a superior service and your feedback helps us to continually improve. We appreciate your support and look forward to assisting you in the future.
Best regards,
Customer Service Team
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5/5
GoogleToday I went for a viewing and met with Joe, he is very helpful and polite. He kindly answered all my questions. Thank you Joe!
Afra Β· 29 September 2023
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4/5
GoogleI have recently sold and completed on my house through Robert Ellis Arnold. Excellent service and kept you updated all the way through would recommend them to anyone
Kim Β· 26 June 2024
Agent replied Β· 25 October 2024
Dear Kim Leivers,
Thank you for leaving a 4-star review for Robert Ellis Estate Agents & Lettings Arnold. Your feedback is valuable and we appreciate your high rating. We're glad that our services have met your expectations. However, we're always aiming for perfection. We would love to hear more about how we could earn that final star. Your insights can help us improve.
Best regards,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
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5/5
GoogleI had a viewing with Sandra, she had great local knowledge and was really helpful. Sandra was Professionally dressed and eloquent. She helped arrange a valuation on our property as well as getting us a mortgage appointment
Chisomo Β· 11 September 2022
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5/5
GoogleJoe was very good with me and gave me a good tour of the house am just hopeful I get the house now xx
Mick Β· 15 October 2023
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5/5
GoogleI arrived at the property and Joe was already there ready to give me a full and descriptive tour of the property. I was ready to ask for an application before we had even finished! Excellent and friendly service
Craig Β· 8 June 2022
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5/5
GoogleI had a positive experience and Joe was fantastic. I didnβt go through the process because the flat was too small for me, but it was in great conditions. Thatβs a shame.
Paul Β· 2 March 2023
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5/5
GoogleI am really impressed with Robert Ellis Beeston. Joe showed me round a property and was professional, friendly and knowledgeable.. Brilliant service! Then Laura dealt with all contracts etc and has been so helpful and quick to deal with any queries. Fantastic at her job. They know how pleased I am πPositiveResponsiveness, Professionalism
Caroline Β· 26 August 2022
Agent replied Β· 8 June 2023
Hi Caroline, thank you for your review. It is wonderful to hear such shining reviews for our staff and company. Kindest regards, Robert Ellis
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5/5
GoogleJoe was very friendly and professional whilst showing my son and I around.
Thanks Joe.
Jo Β· 22 April 2024
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5/5
GoogleI had a viewing on Thursday with Joe and it was lovely. He was really nice and very helpful with any questions I had. He definitely put me at ease with how friendly he was.
Jordan Β· 29 January 2024
Agent replied Β· 28 April 2024
Dear Jordan Knight,
Thank you for your excellent review and for choosing Robert Ellis Estate Agents & Lettings Arnold. We are delighted to hear that Joe's friendliness and assistance left a positive impression. We value your feedback and look forward to serving your future estate needs.
Best Regards,
Robert Ellis Estate Agents & Lettings Arnold
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5/5
GoogleAmazing customer service!!!! Megan was so helpful and truly went above and beyond to help me with my enquires. So professional, thoughtful and the customer service was outstanding! Thank you again megan!
Nicolle Β· 8 February 2023
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5/5
GooglePreviously enquired about a few properties Robert Ellis has on the market, Sandra and Hollie were there to answer any queries I had and were so sweet, totally recommend the Arnold Branch!
Olivia Β· 8 February 2023
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5/5
GoogleI went to view this property the other day and I had a good experience. Joe was particularly very helpful and highly professional in answering all the questions concerning this property. He provided excellent customer service.
Olaoluwa Β· 11 September 2022
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5/5
GoogleJoe was very friendly and helpful
Jack Β· 8 June 2022
Agent replied Β· 8 June 2023
Hi Jack, thank you for your review. Kindest regards, Robert Ellis
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5/5
GoogleWe are currently looking to relocate from another city and we werenβt able to attend a viewing in person. The helpful associate at Robert Ellis, Joe, offered to video call us as an alternative and provided a thorough viewing. Very knowledgeable and helpful with our questions. Quick response times to calls, texts and emails.
Bill Β· 8 June 2022
Agent replied Β· 8 June 2023
Hi Bill, thank you for your review. It is great feedback for the team. Kindest regards, Robert Ellis
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5/5
GoogleJoe took us round a house to view to let. He was very knowledge about the surrounding area and the house, was very friendly and answered all of our questions. Although the house was not quite right for us, we would not hesitate to book a viewing again through Robert Ellis in the future!
James Β· 8 June 2022
Agent replied Β· 8 June 2023
Hi James, thank you for your review, it is greatly appreciated. Kindest regards, Robert Ellis
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5/5
GoogleI liked the place.Joe was so helpful,provided me with all the information I needed.He answered all my questions.
Jenice Β· 29 January 2024
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5/5
GoogleI had an excellent experience with Joe as he is very friendly and made us felt welcome to look around the property. If I go on further viewings, I hope to meet Joe again.
Lee Β· 29 January 2024
Agent replied Β· 28 April 2024
Dear Lee Sherry,
Thank you for your glowing review of our services at Robert Ellis Estate Agents & Lettings Arnold. We are thrilled to know that Joe provided you with an excellent and welcoming experience. We strive to offer top-notch services to our customers and your comment is indeed rewarding. Looking forward to assisting you in the future. Thank you for choosing us.
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5/5
GoogleVery prompt and friendly team both via email and in person, particularly Joe and Mollie!
Cerys Β· 29 March 2024
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5/5
GoogleJoe was a great agent, full of professionalism and extremely helpful guy, made me feel very comfortable whilst viewing π β¦
Rachel Β· 20 November 2023
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5/5
GoogleI used the Robert Ellis Arnold office to sell my late motherβs property. The team dealt with the sale in a friendly and sensitive manner and kept me up to date with feedback from viewings. Highly recommended.
Lynette Β· 20 November 2023
Agent replied Β· 25 October 2024
Dear Lynette Purchase,
Thank you for the five-star review! We at Robert Ellis Estate Agents & Lettings Arnold truly appreciate your feedback. We are thrilled to hear about your positive experience and our team will be delighted to know that their efforts have been recognized. We strive to continue providing the same level of excellence to our clients. Feel free to reach out for future assistance.
Best Regards,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
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5/5
GoogleThank you to Courtney and Megan who have recently helped assisting me on the search of my next property. They provided a 5 star service and iβd highly recommend dealing with the Robert Ellis Arnold Team!
Taylor Β· 12 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.