Trusted Agent profile · Arnold

Robert Ellis Arnold reviews

★★★★★ Excellent

1,066 reviews across 2 platforms

78 Front Street, Arnold, NG5 7EJ

Robert Ellis's office in Arnold, at 78 Front Street, is rated 4.9 out of 5 across 1,066 reviews on two platforms, including 1,049 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

Google logo

4.9 / 5

1,049

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Google

A lovely house that you can easily make a home! The agent, Joe, was very helpful and knowledgeable, pointed out things before we had even seen them. Most definitely one of the nicer estate agents we have spoken too. Thank you Joe.

Caseylee · 11 October 2022

5/5

Google

It was excellent experience with Robert Ellis Agents & Letting Arnold. Special thanks to Joe for your useful information and explanation.

Jiby · 21 April 2024

5/5

Google

Excellent service from all staff at Beeston, and Arnold Branches to help me secure a rental property. Special thanks to Chantelle Bonney.

Sandra · 29 March 2024

5/5

Google

The service provided throughout the sale of the house was outstanding, from the first meeting until the completion. Megan took responsibility for liaison with the buyer and solicitors to minimise the stress and hassle for myself. I can only recommend this estate agents to others.

Mike · 23 October 2023

Agent replied · 25 October 2024

Dear Mike Thornicroft, We greatly appreciate your 5-star review. It's fulfilling to know that you're pleased with our service at Robert Ellis Estate Agents & Lettings Arnold. Your recognition of Megan's diligence during the sale demonstrates the commitment we have towards minimizing stress for our clients. Thank you for recommending us, we look forward to serving you again. Best Regards, Customer Service, Robert Ellis Estate Agents & Lettings Arnold.

5/5

Google

Joe was very friendly in answering all the queries during my viewing.

Harshad · 8 June 2022

Agent replied · 8 June 2023

Hi Harshad, thank you for your review, we really appreciate your kind words. Kindest regards, Robert Ellis

5/5

Google

Jasmine and the others at Robert Ellis have made our process of renting a property smooth and painless. They have been exceptionally polite and professional, and have been understanding when the process was slightly delayed our end. Very pleased!

Ailish · 28 February 2024

Agent replied · 28 April 2024

Dear Ailish Wratten, Thank you kindly for your warm words and five-star rating. We're delighted to hear of your positive experience with our team, notably Jasmine, and we appreciate your patience during the slight delay. It's been a pleasure assisting you and we look forward to serving any of your future real estate needs. Thank you for choosing Robert Ellis Estate Agent

5/5

Google

It was the best house I have seen in Notthingham in terms of quality and serenity ! Added to this, the letting agent was polite , efficient and very professional

Ayodeji · 11 August 2024

Agent replied · 25 October 2024

Dear Ayodeji Akerele, We greatly appreciate your positive review and the 5-star rating for Robert Ellis Estate Agents & Lettings Arnold. It is our pleasure to provide our customers with top-notch services. Your feedback motivates us to strive for excellence. Thank you for being a valued customer. Your support and trust are hugely appreciated. Best wishes, Customer Support Team, Robert Ellis Estate Agents & Lettings Arnold

5/5

Google

I and my husband went for a viewing at Bullwell. It was a bit strenuous locating the place but Joe was able to help us out to locate the building. Joe was very calm and friendly. Thanks for the hospitality

Funmilayo · 10 November 2022

5/5

Google

Mr. Joe has been very co operative, though we got few minutes late he still waited patiently for us gave us the time to view the property and he was very polite.

Stuti · 19 July 2023

5/5

Google

Thank you to all at Robert Ellis Arnold for making the process of selling of our plot of land run smoothly without any stress on our part..will be happy to use your services again.

Ruby · 27 May 2024

Agent replied · 25 October 2024

Dear Ruby Hind, Thank you kindly for leaving a wonderful 5-star review for Robert Ellis Estate Agents & Lettings Arnold. We are immensely grateful for your positive feedback and are enthralled to learn that our services have met your satisfaction. Our team strives for top-tier professionalism and efficiency in everything we undertake. Your acknowledgment truly lifts up and inspires us to maintain our high standards. Thank you once again!

5/5

Google

Great team looked after us. Gill was amazing with out mortgage application and Mia was a star keeping us updated on the process. Especially as first time buyers, they made it easy and were super friendly and quick! I highly recommend them.

Christine · 12 August 2022

5/5

Google

I highly recommend Robert Ellis as one of the most reliable and professional estate agents not only did I buy my first house through them they were also able to provide me with an excellent mortgage broker.

Bridget · 29 March 2024

Agent replied · 25 October 2024

Dear Bridget Eche, Thank you for awarding Robert Ellis Estate Agents & Lettings Arnold with a five-star rating. We are thrilled to note that you are pleased with our services. Your positive feedback truly motivates our team to continuously strive for excellence in all we do. It was our pleasure to serve you, and we look forward to working with you next time. Best regards, Customer Service Representative, Robert Ellis Estate Agents & Lettings Arnold

5/5

Google

WONDERFUL… a fantastic estate agents, very professional & efficient, and the service received by Megan has been impeccable from start to finish, I would highly recommend Robert Ellis & a specific thank you to Megan 🌟 …

Romey · 8 February 2023

5/5

Google

Fantastic experience! I have dealt with a few agents and Robert Ellis by far tops them all. Sandra and Hollie were so helpful and supportive throughout, I would definitely recommend this estate agent to everyone 👏👏 …

Sara · 31 January 2023

4/5

Google

Natalie is very friendly and welcomes you with a lovely smile

Ovysly · 8 June 2022

Agent replied · 8 June 2023

Hi, Thank you for your review, your feedback is appreciated. Kindest regards, Robert Ellis

5/5

Google

Hi Joe was very good I like very much thank you

OCONEL · 8 June 2022

Agent replied · 8 June 2023

Hi Oconel, thank you for your review, we appreciate the time you have taken to do this for us. Kindest regards, Robert Ellis

5/5

Google

Joe was very good ,communication excellent, marketing good and he knows his job welcoming was very good he shows as everything in the house inside out we are very impressed thanks . Stephen and Bahattie.

Bahat · 1 April 2023

4/5

Google

A lovely 2 bedroom property in a serene and beautiful location and well renovated . Joe was explicit details of the property. I would recommend him anytime.

Ibukun · 26 October 2023

5/5

Google

We had an excellent experience with the staff at Robert Ellis. The office staff were very friendly and helpful throughout the process of selling our house. Sandra answered all our questions and responded very quickly. I would recommend their service anytime. Thank you.

Sebastian · 24 October 2023

Agent replied · 11 January 2025

Dear Sebastian Fryndo, Thank you for choosing Robert Ellis Estate Agents & Lettings Arnold, and for taking the time to write a 5-star review! We are thrilled to read of your excellent experience with us. Our team, especially Sandra, strives to deliver quality service and it's heartening to know we hit the mark with you. We appreciate your high recommendation and look forward to assisting you in the future. Best regards, The Robert Ellis Team

5/5

Trustpilot

Above and beyond

Although Robert Ellis wasn’t my estate agents they were the agents of the property my dad was buying Debbie Marlow (Stapleford Branch) was excellent and very informative her and the rest of the team were very helpful

Peter · 28 June 2025

5/5

Google

My journey with Robert Ellis as a first time buyer. I was totally confused because of the influx of availability in the market. But still the ideal one we were hunting was still missing…. And eventually the contact with agent Sandra make the things move very fast. She was patient, dedicated to customer service, after the first viewing the rest journey of mine was wonderful. Sandra help us with advice and doubt clearance , that was the catalyst of the deal….and it was really really amazing journey…. Till the end to wrap up the deal. The most outstanding thing I noted in this journey is the tactical work of the agent Sandra between the Vendor and buyer to chalk the deal with maximum satisfaction to both parties…. and all the credit goes to her kitty for this deal. We were very happy to get such an experienced and dedicated hand throughout the journey…. Hats off to her once again 🫶

Anwarharis · 7 June 2023

5/5

Google

Thank you to Joe who is very professional and experienced.

Peggy · 8 June 2022

Agent replied · 8 June 2023

Hi Peggy, thank you for your review, it is great to see! Kindest regards, Robert Ellis

5/5

Google

Lauren was a great agent, couldn't recommend Robert Ellis more!

Libby · 8 June 2022

Agent replied · 8 June 2023

Hi Libby, thank you for your review, we really appreciate your feedback. Kindest regards, Robert Ellis

4/5

Google

I was impressed by the property viewing at the lower road. Customer relation was excellent with Jo. He was on top of his job. I hope my application is fast tracked so I move ASAP

GLORIA · 7 April 2024

Agent replied · 25 October 2024

Dear Gloria Mingle, Thank you for taking the time to share your experience and give Robert Ellis Estate Agents & Lettings Arnold a four-star rating. We're glad to know your overall encounter with us was positive. We value your feedback and we're continually striving to enhance our customer service. Please don't hesitate to contact us for any future needs. Kind Regards, Customer Representative, Robert Ellis Estate Agents & Lettings Arnold.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robert Ellis Arnold

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold; Robert Ellis, Long Eaton won Trusted Agent.

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