Robert Ellis Arnold reviews

★★★★★ 5/5

Google

We felt that we were in safe hands as soon as Neill visited us to value the property. He was thorough, clear and professional. Throughout the whole selling process the whole team at the Arnold office have represented us honestly and fairly, in particular Sandra who was our main contact. She has been a terrific advisor and councillor and kept us well informed throughout. We are very grateful for the care we received and would recommend Robert Ellis estate agents to anyone considering a move.

Lynn · 2 March 2023

★★★★★ 5/5

Google

Hollie & Sandra have been amazing with selling my home, Sandra agreed the sale and Hollie progressed. Such a lovely, kind team! Thank you x

Carole · 17 February 2026

★★★★★ 5/5

Google

Chantelle was brilliant today in dealing with my application for a property. Very welcoming, helpful and diligent. I have also been a tenant with Robert Ellis for five years now and have always been very happy with them.

Stefan · 24 November 2023

★★★★★ 5/5

Google

In a word outstanding. The company provided me with a highly professional service. The staff being highly motivated and efficient. I appreciated their can do attitude, wanting to deliver the very best for you. Combined with highly competitive prices, you are certainly in safe hands. I'd particularly like to mention both Lauren and Charlotte for their help, assistance and expertise. This resulted in me receiving 3 offers from buyers all at the asking price! Thank you. Tony Lakin, Gedling, Nottingham.

Tony · 29 March 2024

★★★★★ 5/5

Google

Very highly recommended - would give 10 stars if I could. A huge thank you to Sandra, Megan, Hollie and Lauren for your positivity and amazing communication during our slightly challenging sale!

Petra · 29 March 2024

★★★★★ 5/5

Google

I had the distinct pleasure of working with Sandra from Robert Ellis throughout the entire process of purchasing my new home, and I cannot speak highly enough of her exceptional service and professionalism. From our initial phone conversation to the finalisation of the deal, Sandra demonstrated an unparalleled dedication to helping me as a first time buyer and also clarifying things on a regular basis, coupled with an impressive depth of knowledge in the property market.Thank you, Sandra, for your outstanding service and for helping me find my perfect home!

Asad · 29 March 2024

★★★★★ 5/5

Google

The team at the Arnold branch has done a great job in helping us purchase a property through them. Very good communication with all parties involved. Many thanks to all team at Robert Ellis Arnold Branch, Especially Megan and Lauren !!!

Rajesh · 30 August 2023

★★★★★ 5/5

Google

Great experience from start to end. First Joe was great showing the house, but especially he listened our special issue and called his colleagues to help us out. He spent extra time to help us and seemed very natural doing so. We have seen over 10-15 houses and by far Joe was the best. Then Ella took over for contracting, background check etc. Even though it was Christmas period and they were crazy busy, she sorted out everything pretty quickly and always helped us during the process. Also she was very transparent with another house we have seen before and suggested very important key notes to us. Finally moved to the house and saw couple problems with it, Daniel sorted out each one of those problems with in a day or two. He responded to our emails almost immediately with a solution. Recommend to anyone!

Enes · 31 January 2023

★★★★★ 5/5

Google

Lauren has been fantastic.very knowledgeable and a a delight to deal with. Will definitely choose this company again

Barry · 4 November 2024

★★★★★ 5/5

Google

Really awesome experience from start to finish. I've enjoyed the professionalism shown and demonstrated by Lauren Bennett at the start of the process. Sound advice, knowledgeable and friendly. Equally, her colleague, Megan Riley and her office colleagues have been very magnificent throughout - as a first time buyer, Megan has been there, advising, chasing, organizing, re-assuring and the communication whether good or bad, she has been there all the way and above all patient. Nothing ever seems too much trouble for these wonderful ladies, really a pleasure. I would definitely go through them again and would highly recommend. Give them a try..

Damascus · 1 January 2023

★★★★★ 5/5

Google

Had a great time viewing the property at Latima Close, Bramcote, yesterday. Joe was kind to take us round and was present to respond to our queries. It was a great outing afterall.

Emmanuel · 29 January 2024

★★★★★ 5/5

Google

I had called in about a property as I was searching my options. This lovely woman named Hollie was so helpful with every question and really took my requirements into consideration, which I deeply appreciated. Hollie is a wonderful person who will take into account of what you are looking for, weigh out your options and give you the best result. If you happen to come upon her, just know you are in very capable hands to help you with what ever you need.

Ffion · 10 December 2022

★★★★★ 5/5

Google

We had an excellent experience with the staff at Robert Ellis. The office staff were very friendly and helpful during our meeting, and took the time to answer all of our questions thoroughly and patiently. At our property viewing, Joe was fantastic as well. He arrived exactly on time, showed us all of the features of the property, and clearly explained how EPC ratings and council taxes work as well as the different systems in the house. We’re expats relocating to the area so much of this is very different to what we’ve known before. The thoughtfulness and patience shown by everyone we spoke with at Robert Ellis was greatly appreciated.

Ruben · 2 December 2022

★★★★★ 5/5

Google

Ms Hollie (Arnold) from Robert Ellis. She is very helpful and nicely let me know how to proceed with the property. …

Minnie · 17 February 2026

★★★★★ 5/5

Google

I viewed a property yesterday through Robert Ellis (Beeston). Joe greeted me when i arrived, he came across as very well presented, well mannered and approachable. He talked to me about the property and answered any questions i had. He was also kind enough to let me wait so i could show my mum around as she was stuck in roadworks. I also wanted to add something to my application and the lady i spoke with on the phone shortly after the viewing, i believe her name was Chantel, she was also very helpful with a kind telephone manor too. Overall, a good experience Thank you

Laura · 29 January 2024

★★★★★ 5/5

Trustpilot

I contacted Robert Ellis Estate Agents…

I contacted Robert Ellis Estate Agents in Long Eaton, Nottingham to arrange valuations for my uncle’s properties and was really happy with how everything was handled. The reason behind the valuations is unfortunate, so it meant a lot that the process was straightforward and stress free all the way from start to finish.

John · 22 February 2026

★★★★★ 5/5

Google

Excellent experience. The property had real positive vibes and perfect aesthetics which I was seeking. Most importantly the person who showed the property, Joe. He is so decent, well behaved and a great informative person. I must say Robert Ellis surpass the others in all dimensions. They have the most comfortable and aesthetically brilliant properties to offer, committed staff and more than that they have most well behaved and supportive staff regarding the viewings. I went for viewing with a damaged and fractured arm and terrible pain but Joe made me feel so comfortable that I forgot my unfortunate health condition. Even he wished me a speedy and safe recovery twice which other agency guys never did. Also he helped us to take the needed medication there. Me and my wife, we both are thankful and obliged to him and the Robert Ellis team for the nice gesture. They helped me to find a home far away from my country with decency and commitment. Great and carry on with this great behaviour guys.

Ramanujan-Einstein · 2 November 2022

★★★★★ 5/5

Google

We had viewing experience from different agents but the warm and friendly attitude of those from Robert Ellis was hardly matched. Both Ella and Joe were very helpful in answering any queries we had. Joe’s extremely polite and kind nature was palpable while Ella was warm and joyful in her approach. Though we didn’t choose any of the houses we viewed with them we had a pleasant experience and a lasting impression with both. Thank You and wish you all the best.

Ahmed · 2 November 2022

★★★★★ 5/5

Trustpilot

Professional and helpful

We’re a bit late in writing this review - sorry! We sold and bought our houses, in February 2024, through Robert Ellis, Long Eaton. From the start of our journey, Mark, Caroline and Dawn were helpful, courteous and kept us positive! Buying and selling is a tough road but made easier by professional estate agents. Thank you very much 🙂🙂

G · 18 April 2024

★★★★★ 5/5

Google

After Lauren from Arnold branch came to value our property, we soon instructed them to act for selling the house.Lauren was so precise and clear about the realistic achievable price.Such an expert and professional in her job.Soon there were lots of viewings. Whilst Lauren was on her annual leave,Sandra(Arnold office)dealt with the property sale.She found the buyer interested and acted so fast to secure the sale and now its going through the process.Sandra has been very efficient and updates me regularly on the progress. Thank you to Lauren and Sandra for all your help and looking forward to complete the sale soon. Definitely wound recommend Robert Ellis to act for selling your home. Divyesh.

Divyesh · 11 October 2022

★★★★★ 5/5

Google

Robert Ellis Brilliant 👏, After looking at numerous amount of properties, and losing out on them Robert Ellis went the extra mile after booking a viewing we lost out on. To this Special thanks to Megan who found the one. With calling us out the blue, direct to say we thought of you for this one would you like to view it, I know you have been struggling. Though the hole process they where on the ball and kept us updated by phone and email Other thanks to the team lauren Hollie Sandra and Neil all helpful on the phones with any quires we had. Would definitely recommend them. Thanks again 😁🏠

James · 11 October 2022

★★★★★ 5/5

Google

We chose Robert Ellis to sell our house following recommendations from family and friends who had also used their services. Right from the start we found them to be very professional and efficient they provided excellent photographs and descriptions Our sales advisor was Hollie who was very proactive and attracted early viewing and offers. We had already found our new home and where keen to complete the sale but unfortunately hit a legal snag out of everyone's control. We were very stressed by the delay and without the help and support of the staff and directors at Robert Ellis and their persistence in helping to resolve the issues we would probably still be waiting to complete the move. We cannot thank them enough for the work they did on our behalf. Best regards Trevor and Marlene

Trevor · 26 May 2025

★★★★★ 5/5

Google

It was an excellent experience for me with Ella Peck, Lettings Negotiator of Robert Ellis (RE) Estate Agents in Beeston Lettings. I must congratulate RE to appoint such a hard working, prompt, punctual and switched on agent. Not only she was able to smoothly conduct the viewing, she facilitated all subsequent steps with absolute professionalism and substance. She didn’t blink an eye to agree to the viewing at short notice just a few days before X-mas! I happened to be the witness of her skills in many respects and I cannot but appreciate her presence of mind whilst dealing with a property viewer who didn’t follow the instructions! She is a smart young woman of promise and I recommend her highly and of course I commend the entire team of Robert Ellis Lettings. - Doctor

Oncology · 30 December 2023

★★★★★ 5/5

Google

A big thank you to Sandra and the entire team at Robert Ellis Arnold for helping me sell my property. They impressed me with their professionalism right from the very first phone call. They were very easy to work with, responsive and guided me through the process which put me at ease. I look forward to working with them again in the future. Thank you again!

Holly · 13 November 2023