Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoe was super helpful showing us round a property. He offered valuable information and also answered our questions. He didn’t rush us as we took quite a while to have a proper look round and he told us how we can get more info if needed. He was super friendly and super professional! Great experience
Charlotte · 23 June 2023
Agent replied · 25 October 2024
Dear Charlotte Chiweshe,
Thank you so much for your 5-star review and positive feedback! We are delighted to know that Joe was able to provide you with the excellent experience we strive to deliver to all our clients at Robert Ellis Estate Agents & Lettings Arnold. We appreciate your kind words and look forward to assisting you again in the future.
Kind Regards,
The Robert Ellis Team
★★★★★ 5/5
GoogleWhen we got to the property Joe was very friendly and welcoming told us to look round and if we had any questions to ask at the end which we did very informative couldn’t have ask any more from the viewing thanks mireille
Mireille · 29 March 2024
Agent replied · 25 October 2024
Dear Mireille Hughes,
We are thrilled to hear of your excellent experience with Robert Ellis Estate Agents & Lettings Arnold. It's always great to know our team, especially Joe, is providing informative and welcoming service. We value your positive feedback and are honored to have been able to assist with your property viewing. Thank you for your 5-star review.
Regards,
Customer Service Team
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleFantastic communication, Franceska has been very polite and friendly. Viewing was very smooth-thank you!
Jay · 3 April 2026
★★★★★ 5/5
TrustpilotAmazing from start to finish!
Chantelle was absolutely brilliant from start to finish when me and my partner were searching for our first home together. She kept us very well informed throughout the process and was always on hand to answer any questions that we had. Even after picking up our keys, she even called me the next day to check we were settling in okay, and has also followed up since then! We couldn’t have asked for anything more from her or Robert Ellis and the process has been simple, streamlined and professional whilst also always having a friendly voice on the other end of the phone. Thank you so much for all you have done, we really appreciate it :)
Grace · 30 November 2023
★★★★★ 5/5
GoogleJoe was really professional throughout the viewing. He made sure that we were given all the required information about the property. He answered our questions patiently. Great experience overall 👍 …
Kalpesh · 11 October 2024
Agent replied · 25 October 2024
Thank you very much for your kind comments about Joe, he really is a star.
All the best, Robert Ellis
★★★★★ 5/5
GoogleI have been shown around a few properties by Joe over the past couple of days and have been impressed by his knowledge and professionalism. Joe was not only able to answers all my queries about the property but also was able to clearly explain the entire application procedure.
Josh · 22 October 2023
Agent replied · 25 October 2024
Dear Josh Norton,
Thank you for your 5-star review. It's great to hear that Joe's knowledge and professionalism impressed you. At Robert Ellis Estate Agents & Lettings Arnold, we strive to provide excellent service, keeping our clients well informed about all aspects. We are thrilled you found our application process clear too. We look forward to assisting you further in your property journey.
Best Regards,
Customer Representative,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
TrustpilotElla was great
Ella was great! Lovely lady that showed me around and gave time alone to look around and ask any questions and always had a quick knowledgeable answer for everything. Overall she is very lovely and approachable she knows her stuff 😁💪🏽 Not to mention her quick response any time I had a question via text or email always ensuring she gets back to you. Ella also did great in ringing back when I had left a message with a different branch! Which I was surprised about considering previous estate agents In the past so Super customer service from Ella! Very impressed with Ella throughout viewing and aftercare service she goes above and beyond best estate agent I’ve ever met by far 🤗
Dee · 14 November 2023
★★★★★ 5/5
GoogleIt was the first time to go for see the studio I was interested in, as I am new to the UK. I was a little nervous as I did not know what to expect and I still had difficulty understanding the British accent, but Joe was very helpful, tolerant and answered all my questions.
Farah · 2 March 2023
Agent replied · 25 October 2024
Dear Farah Nina Nina,
Thank you for taking the time to leave us a 5-star review.
Best regards,
The Team at Robert Ellis
★★★★★ 5/5
GoogleI was amazed today at the property, it was very unique and I would love to rent it and many thanks to Joe who made my viewing so beautiful, having good agents like you who will treat everyone equally is a blessing. Thank you Joe and keep up the good work.
Thelma · 30 June 2023
Agent replied · 25 October 2024
Dear Thelma Nwangwa,
Thank you for your gracious review and excellent rating. We're thrilled you had such a high-quality viewing and commendatory words for Joe. At Robert Ellis Estate Agents & Lettings Arnold, we take pride in treating every customer equally and providing exceptional service. Your feedback motivates us to maintain our standards. We look forward to assisting you with your rental journey!
Kind regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
Google“Excellent service from Robert Ellis! Special thanks to Joe for his professionalism, clear communication, and prompt assistance throughout the process. Highly recommended!”
Gayathri · 9 January 2025
Agent replied · 23 January 2025
Dear Gayathri Pk,
We are thrilled to receive your 5-star rating! Your positive feedback inspires our team to continue providing exceptional service. Thank you for your support and trust in Robert Ellis Estate Agents & Lettings Arnold.
Warm regards,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleThe team were amazing throughout the whole buying process and always responded so quickly to any questions we had! Special mention to Megan, Hollie, Lauren and Sandra who worked on our case
Bayleigh · 4 August 2024
Agent replied · 25 October 2024
Dear Bayleigh Sly,
Thank you for your fantastic review! We at Robert Ellis Estate Agents & Lettings Arnold are thrilled to receive your 5-star rating. Your feedback fuels our passion to continue providing quality service. We truly value your support and look forward to serving you in the future.
With gratitude,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold.
★★★★★ 5/5
GoogleI had a fantastic experience with Christian. He was knowledgeable about the property and the area. He was professional, patient, and never made us feel rushed.
We are still in the process of determining whether the property is the right fit for us, but I appreciate that the agent has never pressured me into making a decision. Their approach has been respectful, allowing us the time and space needed to carefully evaluate the property.
Thankyou
Carly · 22 October 2024
Agent replied · 11 November 2024
Thank you so much for your kind words about your experience with Christian! We're delighted to hear that he provided you with the patience and professionalism you were looking for. It’s important to us that our clients never feel rushed, and that you have the time and space needed to make the best decision for you. If you have any further questions or need additional information, please don’t hesitate to reach out. We're here to assist you every step of the way!
Thank you again, and we hope to continue being of service to you.
★★★★★ 5/5
GoogleJoe was very welcoming and helpful, lovely place and would be perfect for me
Joe gave me all the information needed he was helpful and it was a pleasure to have met him
Highly recommended estate agent :)
Hayley · 7 April 2024
Agent replied · 25 October 2024
Dear Hayley a2a,
Thank you for your glowing review and for your recommendation! We're thrilled to hear that Joe and our team at Robert Ellis Estate Agents & Lettings Arnold provided you with a warm welcome and the necessary information. It's wonderful to know you enjoyed the experience. Your satisfaction is our top priority. We look forward to working with you again.
Best Regards,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleJoe was amazing, he even helped me out when i couldnt find the location of one place and did his best to ensure that i got to view a property, even though i ran late as i wasn't able to find my way. His professionalism is top and he has a kind and attentive nature. Thanks for everything Joe, much appreciated.
Mandy · 8 June 2022
Agent replied · 8 June 2023
Hi Mandy, Thank you for your review, we will be sure to pass this feedback onto Joe. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleI had a nice experience when I was there to view the property. Joe was very friendly and provided us with all the details. Surely it was a great viewing
Abdullah · 18 August 2024
Agent replied · 25 October 2024
Dear Abdullah Akhtar,
Thank you for your perfect five-star review of 'Robert Ellis Estate Agents & Lettings Arnold.' We are delighted to know that our services met your expectations. Your feedback serves as a great motivation to our team. We commit to continue delivering the best possible service to our valued customers like you. Thank you once again for your time and kind words.
Best Regards,
Customer Services Team,
Robert Ellis Estate Agents & Lettings Arnold.
★★★★★ 5/5
GoogleToday is the most memorable day. Because I viewed a perfect house at a perfect place and meet a really good agent Joe.
Joe introduced the house professionally and answered my questions patiently. Important thing is Joe don't mind my poor English and understanding what I say.
Don · 30 August 2023
Agent replied · 25 October 2024
Dear Don Chan,
Thank you for your stellar 5-star review! We're overjoyed to hear about your positive experience with Joe at Robert Ellis Estate Agents & Lettings Arnold. We pride ourselves on supporting all our clients throughout every step of their journey. Your satisfaction is our reward. We thank you for choosing us and look forward to assisting you in any future dealings.
Best Regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleGreat service throughout my buying process. A special thank you to Lauren, Megan, Sandra and Hollie who were a pleasure to deal with and helpful whenever needed.
Josh · 25 September 2024
Agent replied · 25 October 2024
Dear Josh Cowie,
Thank you, Mr. Cowie, for your outstanding review and for giving us a perfect 5-star rating. We are truly delighted to know that your experience with us met your expectations. Your satisfaction is our ultimate goal, and your positive feedback motivates our team to continue delivering exceptional service.
Best regards,
All at Robert Ellis
★★★★★ 5/5
GoogleJoe was friendly and professional during our viewing and was able to answer the questions that we had regarding the house and the application process. He was punctual and did not make us feel rushed when looking around. Thank you for a great experience!
Fraser · 26 October 2023
Agent replied · 25 October 2024
Dear Fraser Sanders,
Thank you for your 5-star review and for recognising the professionalism of our team member, Joe. We're delighted to hear that you found your house viewing experience with Robert Ellis Estate Agents & Lettings Arnold to be positive and efficient. We focus on making house hunting as hassle-free as possible and are glad we could assist you. We appreciate your feedback and look forward to serving you in the future.
Best regards,
The Team at Robert Ellis Estate Agents & Lettings Arnold.
★★★★★ 5/5
GoogleJoe was amazing and gave us all the information we needed about this property left us at ease knowing what we needed to know :)
Ellxx · 11 October 2024
Agent replied · 25 October 2024
Thank you, ellxx bellxx, for your exceptional five-star review. We are grateful for your kind words and are delighted to know that you had a positive experience with us. Your feedback reinforces our commitment to delivering outstanding service and customer satisfaction. We look forward to serving you again and appreciate your continued support.
Best regards,
The Team at Robert Ellis
★★★★★ 5/5
GoogleJoe was very inviting and informative during a property viewing my partner and I attended recently. He was very professional and courteous, answering any and all questions we had and had all the information at hand that was needed.
Ajay · 29 January 2024
Agent replied · 25 October 2024
Dear Ajay Rai,
Thank you for your wonderful review. We are pleased to hear that Joe provided you with top-tier service during your property viewing. At Robert Ellis Estate Agents & Lettings Arnold, professionalism and expansive knowledge are our key values. Your feedback is much appreciated and will be shared with the team to keep up the good work. We look forward to assisting you in future property matters.
Best regards,
Customer Service Team
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleRobert Ellis dealt with the sale of our property and I can not praise them enough
They said they would sell it within a week and they delivered on that
The sale was difficult due to our buyers solicitors but Lauren in particular worked like a Trojan to sort it
Hollie and Sandra and Christian are a great team headed up by Neil
THANK YOU SO MUCH
Baglady · 15 December 2024
Agent replied · 29 December 2024
Dear Baglady 01,
Thank you immensely for your glowing review and kind words. We are thrilled to hear that our team, especially Lauren, Hollie, Sandra, Christian, and Neil, made your property sale experience positive. Your satisfaction confirms our commitment to delivering exceptional service at Robert Ellis Estate & Lettings Arnold.
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleThank you so much Joe. I really enjoyed your excellent levels of hospitality and professionalism. I really felt comfortable through out the process. Keep up the good work
Taurai · 26 July 2024
Agent replied · 25 October 2024
Dear Taurai Katiyo,
Thank you for the wonderful 5 star rating. At Robert Ellis Estate Agents & Lettings Arnold, we're committed to delivering the best experience to our valued customers. Your affirming review is highly appreciated and motivates us to continually ensure our services meet your expectations.
We look forward to serving you again in the future.
Best regards,
Customer Service Representative,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
TrustpilotRented Propery Inspection …
Had my 6mthly inspection on the property I rent through Robert Ellis Stapleford .Ryan was punctual and professional but also friendly and helpful . He is a great asset to his company . Thankyou
Mrs · 3 July 2025
★★★★★ 5/5
GoogleI have given you a five star because I found your Agent Joe waiting for me that is punctuality. He greeted me with my name. Which show he knew whom to expect and that he knew is clients. He moved with me around and shew me the house. That means he was familiar with what he is showing the clients answering all the questions with confidence.
Finally told me if the next step to take as I was satisfied with the property.
Paul · 23 April 2024
Agent replied · 25 October 2024
Dear Paul Naison Mhunduru,
We're truly delighted to hear about your positive experience with our agent, Joe. It brings us immense joy to know that his punctuality, knowledge, and professionalism have contributed to your satisfaction. We take pride in serving our clients to the best of our abilities and your positive feedback is a testament to our commitment. Please feel free to connect with us anytime you need assistance.
Best Wishes,
Robert Ellis Estate Agents & Lettings Arnold Team
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