Trusted Agent profile · Arnold

David James Estate Agents Arnold reviews

★★★★★ Excellent

338 reviews across 3 platforms

100 Front Street, Arnold, NG5 7EJ

David James Estate Agents's office in Arnold, at 100 Front Street, is rated 4.6 out of 5 across 338 reviews on three platforms, including 251 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards David James Estate Agents won in 2026.

Google logo

4.8 / 5

251

Reviews on Google

This office

Facebook logo

4.6 / 5

51

Reviews on Facebook

Business-wide

Trustpilot logo

36

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for David James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Google

From our initial valuation meeting with David we were confident that we had made the correct choice of estate agent to manage the sale of our late relative's property. The service we received from all members of staff was excellent, keeping us up to date with prospective viewings via text and email. When we spoke with the lady's in the office they were always friendly and courteous and nothing was too much trouble. This made the whole process extremely smooth and stress free and I would highly recommend to anyone considering using their services. Thank you for all your help.

Alan · 29 July 2023

Agent replied · 29 October 2023

Thank you for such a wonderful recommendation

2/5

Trustpilot

The initial meeting with the agency was…

The initial meeting with the agency was excellent, and the lady who carried out the property valuation was professional, knowledgeable and friendly, which is why I chose this agency.

Mega · 23 June 2026

5/5

Google

I was escorted around the property by Annette and was impressed with her knowledge and insight into the benefits of the property. I found the office staff very professional and appreciated Vicky recommending that I go to view the property and how quickly and efficiently she arranged the viewing.I also had a good experience by the same company at another office and feel this is a quality organisation for selling and letting property in the Nottinghamshire Area..

Jimmy · 28 September 2023

Agent replied · 1 October 2023

We’re so pleased to read that you’ve had such positive experiences with David James Estate Agent. Thank you for the feedback and 5 stars

5/5

Google

I'm very happy to recommend David James Estate Agents following the sale of my house through the Arnold branch. Jane handled my sale and couldn't have been more helpful in keeping me informed and giving me advice throughout the process. Their marketing and photography was superb, such that the second person to view made an offer and subsequently purchased the house. The whole sale couldn't really have gone any smoother. I'm very thankful I chose David James as my agent.

Graham · 7 July 2023

Agent replied · 28 July 2023

Thank you for your feedback and wonderful recommendation. We really appreciate you taking the time to review, and the 5 stars

5/5

Facebook

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Pacyfick · 3 December 2023

5/5

Google

A bumpy ride but one that Kerry made so much smoother with her help a long the way. Highly recommend Kerry at Arnold branch. Very professional but also so friendly helpful and understanding. Thank you so much.

Heather · 29 January 2023

Agent replied · 28 July 2023

Great to hear that you got there in the end. We appreciate the 5 star review

5/5

Google

I can thoroughly recommend David James Estate agents in Arnold, Vicky was amazing, nothing was too much trouble. Thank you so much for all of your help.

Tracey · 5 November 2023

Agent replied · 26 November 2023

That’s fantastic to hear. We really appreciate the 5 star review and feedback

5/5

Google

Happy to have sold my home through David James during a tough market with rising interest rates and reluctant buyers. Thank you to Kerry in Arnold branch

Nate · 29 October 2023

Agent replied · 24 August 2024

Thank you for listing your property with David James. We’re happy to have navigated the sale for you. We appreciate the 5 star feedback.

5/5

Trustpilot

We would highly recommend David James…

We would highly recommend David James Arnold Branch who dealt with the sale of our property recently. They were very polite and professional and kept us updated every step of the way. Nothing was too much trouble either. We would definitely use them again if required. Special thanks to Kerry who dealt with our sale. Thankyou again.

Catherine · 10 December 2023

5/5

Facebook

Bought my house through David James in 2013 and used them again to sell in May 2021 having spoken to 3 local estate agents. Really pleased that we made the decision - people forget that you're not just paying for them to market your house you are paying for years of local knowledge and contacts and for this reason we were able to secure a great selling price on our house. One other estate agent failed to show up for the valuation and the final one (in our opinion) over valued. We felt comfortable straight away with David Radford and his team. Kerry managed to book almost 30 viewings within a week of the house being available meaning after 7 days we have 10 offers and working with them we made a decision who to sell to. David James also managed to find us the perfect house too and we couldn't be happier. The team have been very patient with us as we were pushing to complete before end June 2021 (which we managed by some miracle). I know at times I was a complete pain and I am sure Kerry and our solicitors had a stiff drink following completion. Thanks very much x

Jayne · 5 July 2021

5/5

Facebook

We would definitely recommend David James estate agents. They were professional and very helpful throughout the sale of our property. They updated us on a weekly basis which was very helpful even when at times there wasn’t much to report! Kerry was fantastic and very approachable and gave us confidence in knowing that they were doing the best job . I would have no problem in recommending the Arnold office a gold star!! Thank you

Sue · 14 April 2022

5/5

Google

Happy to have sold my home through David James during a tough market with rising interest rates and reluctant buyers. Thank you to Kerry in Arnold branch

Nathan · 28 September 2023

Agent replied · 1 October 2023

Thank you for listing your property with David James. We’re happy to have navigated the sale for you. We appreciate the 5 star feedback.

5/5

Facebook

Planning our return to Nottingham from Germany was made much easier thanks to the help of Grace Walker at DJ. She not only helped us by sending a video tour of the property because we couldn’t travel over to view the house in person, but she also answered every single question quickly with a friendly and professional approach. On our arrival she went out of her way to meet us personally (on her day off!) to hand over the keys. Thank you!

Lee · 12 December 2020

5/5

Google

Excellent service from the Arnold team. Special mention to Kerry and Sarah for all their hard work in assisting us with our house move. They were proactive, problem solving and offered a brilliant service. Thank you so much

Kerry · 28 July 2022

Agent replied · 28 July 2023

That’s so good to hear. Thank you for your feedback. We will pass your kind comments onto Kerry and Sarah. We appreciate the 5* review

5/5

Trustpilot

First class service

We have been dealing with David James Arnold for the sale of our house and purchase of a retirement bungalow. Throughout the whole process the staff were always very helpful, efficient and polite. Particularly Vicki and Jane. Could not have done it without you ladies. Would highly recommend .

John · 14 March 2024

5/5

Google

Viewed a property yesterday with Samantha who was great. She took her time to show us around the property not rushing us, was very informative and clearly loves what she does, thank you Sam!

Yameen · 24 October 2022

Agent replied · 23 October 2024

That’s fantastic to hear. We will pass your feedback on to Samantha. Thank you for the 5 star review

1/5

Trustpilot

As cash buyers we felt that we were disadvantaged

As cash buyers we felt that we were given a very poor, unresponsive service as reflected in the fact that it took more than 2 weeks to secure a viewing of our desired property. It then took more than 24 hours to get a response (with repeated chasing) on an offer, which is unacceptable, with little or no facilitation on our offer.

Simon · 16 July 2025

5/5

Google

Amazing company one of the best in Nottingham, friendly personable and who really try to help you. Samantha from this branch is amazing and is a credit to the firm. Thank you Samantha and David James

Fari990 · 28 July 2022

Agent replied · 28 July 2023

What fantastic feedback. Thank you on behalf of Samantha and David James. We appreciate the 5 stars

5/5

Google

David James were excellent throughout the entire sale process. Jane was always very helpful and dealt with queries and issues swiftly whenever they came up.

Sam · 31 July 2023

Agent replied · 1 October 2023

That’s great to hear. We appreciate your feedback and 5 star review

5/5

Google

Excellent and flawless service. We were kept updated about the purchase transaction till completion. From what would have been a very complex transaction between 3 parties, the whole process was managed efficiently by Vicky from Arnold branch and this completion went so smooth. We would highly recommend using David James Arnold branch without a second thought.

K · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us a 5 star review, we will pass your comments over to Vicky.

1/5

Trustpilot

First impression UNPROFESSIONAL

We had a viewing on a Saturday, no one lived in the house...we were late about 8-10 mins ( bare in mind with a 2 yrs old ), the agent took ages to open the door as he was already locking up the house, he was in a rush said he had to get to another viewing. He showed us around very quickly, you could feel that he just wanted to rush,lock up and get out! He said we more than welcome to come back again spend more time looking around. No mate, I'm not wasting a second again with you! We had a scheduled viewing and you Kind of kicked us out very quickly.Couple of hours later I receive a txt message from the agent asking me for review/feedback also someone from their Carlton office called and left a voicemail asking how we felt about the house.Maybe try and organise your scheduled reviews with potential customers abit better ,and most definitely don't make them feel unwelcome because you are in a hurry!Terrible service, very unprofessional.

NK · 22 November 2024

5/5

Google

Great service from start to completion, realistic valuation and sales advice, the team handled all viewings for us, generated and qualified multiple offers and were helpful, responsive, always returning calls or emails and dealing with any …

Rachel · 14 April 2025

Agent replied · 14 April 2026

Thank you for taking the time to share your experience. We appreciate the 5 star feedback

5/5

Google

I would thoroughly recommend David James for selling a property. They have been great throughout the process and have been both professional and friendly with all enquiries. David valued my property competitively and managed to get £10k over the asking price. He also helped with negotiations of my purchase with another estate agent and got me a much better price than I expected and I wouldn't have been able to get on my own. Rosemary was wonderful and very friendly and approachable, making sure to keep me updated throughout and making sure she was able to update the buyers with all the relevant information. My purchase was very stressful and took a lot longer than first anticipated (as I mentioned above, with another estate agent) and Rosemary was great at making sure that the buyers of my property were still happy and took a great deal of stress off my shoulders from that side. Thank you to David and Rosemary for all your help!

Alexandra · 29 July 2019

5/5

Google

Viewed a property yesterday with Samantha who was great. She took her time to show us around the property not rushing us, was very informative and clearly loves what she does, thank you Sam!

Saami · 28 July 2022

Agent replied · 28 July 2023

That’s fantastic to hear. We will pass your feedback on to Samantha. Thank you for the 5 star review

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Questions about David James Estate Agents Arnold

How many reviews does David James Estate Agents Arnold have?

David James Estate Agents's Arnold office has 338 reviews across three platforms: 251 on Google, 51 on Facebook (across the whole business), 36 on Trustpilot (across the whole business).

What is David James Estate Agents Arnold's rating?

David James Estate Agents Arnold is rated 4.6 out of 5 across all 338 reviews, and 4.8 out of 5 on Google from 251 reviews.

Has David James Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: David James Estate Agents, Arnold won Trusted Agent; David James Estate Agents, Nottingham won Platinum; David James Estate Agents, Carlton won Gold.

Where is David James Estate Agents's Arnold office?

David James Estate Agents Arnold, 100 Front Street, Arnold, NG5 7EJ.

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