5/5
My guide to my Adhoc journey Charlie made it so easy for me . A truly professional
Trusted Agent profile Β· Angel
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749 reviews across 3 platforms
Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT
Ad Hoc Property Management Ltd's office in Angel, at Unit 20 & 21, is rated 4.4 out of 5 across 749 reviews on three platforms, including 143 Google reviews rated 4.1.
143
Reviews on Google
This office
58
Reviews on Facebook
Business-wide
548
Reviews on Trustpilot
Business-wide
Every review we hold for the Angel office, from every platform, shown as written. First names only.
5/5
My guide to my Adhoc journey Charlie made it so easy for me . A truly professional
5/5
Julius was so helpful and available to show me around and find the best match for me and my new home . He made it extremely easy, very clear and professional β¦
5/5
Ad Hoc is awesome
I've lived in four different Ad Hoc properties spread over a time of approx 8 years. Each property was unique some were extraordinary places to live.The headline with Ad Hoc is that it's an extremely cheap way of living. Whilst being with them I was able to eradicate almost all my personal debt. Putting me in a great place to buy my own home.I found Ad Hoc to be responsive to queries and issues as well as helpful, friendly and professional.The staff are awesome too special thanks to Rob, Lee and Lois.I would wholeheartedly recommend Ad Hoc to anyone who needed to live cheaply or anyone who enjoys living in an extraordinary property for less than the price of most room shares.
5/5
Julius has been super helpful and friendly throughout the process ! We're very pleased with joining Adhoc
5/5
A massive shout out to Hasnat very professional and a great communicator. Hasnat was super friendly and very helpful he made everything so easy. I have been based in one of their properties in Walton good pricing and very excited to meet new people. Iβve already recommended Ad Hoc to friends and family members. My first time as a guardian and I canβt wait! . Thank you so much Hasnat! ππππ
Thank you so much for such a lovely review! I'm glad that Hasnat was able to help!
2/5
I saw this opportunity to rent a temporary apartment. The price an location were very appealing to me. Try to call several times, did enquire more that I could. One Saturday, I tried my luck, and guess what? Yes, someone answered the flipping phone. Tried to book a viewing for the desired apartment. The agent or whatever that picked up the phone call said that would be unlikely that I would get an agent for the requested matter. That's fine. However, she also said that I would get a phone call (on the day, as I called in between 8h30-10h30), from someone higher than her (supervisor) to explain to me about the whole situation/process. Close to 13h30 called again, as nobody did call me back. Different person answers the phone, a bit rude btw, and said that would be unrealistic to get a supervisor on Saturday to call someone back. Why in the first place would even consider to say that someone would call you, if you already know that THERE IS NO ONE THERE TO DO SO???? Eventually, a week later, I get a phone call from I don't know who at this point, saying that they have a property (not the ones I have enquired about) and I could view it at this date and time. The person also said that the other tenant must come too. The surprise on my face when I saw the flat!? I don't know how to describe the feeling, the neighbours, the look and state of it. Lastly, the gentleman that came to show the flat, was very polite, friendly and helpful. As he was very keen to explain how things function and all that. Overall, this all scheme and personnel don't give 2 shits about people! Likely, we found another flat, but damn! Quite experience. Good luck for whoever gets a flat, but considering my own experience, I would not recommend this agency.
Hi Janine, Thank you for your feedback, and I'm sorry to hear about your experience. We understand your frustration with the communication issues and the viewing process. We would appreciate the opportunity to discuss this further with you, so please feel free to reach out to us directly at complaints@adhocproperty.co.uk Property guardianship involves living in vacant properties at a reduced cost in exchange for helping to secure and maintain them. We're glad to hear that our staff member showing the flat was polite and helpful. Thank you again for your feedback. Cheers, Ad Hoc
1/5
I went with ad hoc for 9 months and myβ¦
I went with ad hoc for 9 months and my partner used them twice and had very similar experiences, in my opinion I would strongly advice against using ad hoc for the following reasons;-the property manager changed the locks before the tenancy end date, meaning I could no longer do final cleaning. They charged me from my deposit for all the locks changing before the tenancy end date, removing the option for me to return my keys-they charged a cleaning fee for the whole house and not just the room-they have a hands-off approach to resolving conflicts between housemates, preferring to not act in situations of racial and sexual discrimination.-people enter your room unannounced for inspections, and linger-it used to be much cheaper but now barely saves you anything (>Β£100) in exchange for having no rights as a tenantI would strongly advice prospecting tenants to go through a traditional letting agancy and avoid the headache and threats caused by ad hoc.
Hi Jack,Thank you for your feedback. Weβre sorry your experience fell short of expectations. Some of the concerns you mentioned are based on terms in our licence agreement, which are in place for smooth operations and security. We understand these situations can be frustrating and will look into ways to improve clarity to prevent misunderstandings.Weβd appreciate the chance to discuss your feedback further. Please contact us at complaints@adhocproperty.co.uk, we genuinely want to improve and ensure your voice is heard.Thank you again for sharing your thoughts.Cheers,Ad Hoc
5/5
Great Service from Kasia.
I am very pleased to give Adhoc a 5-star review. Kasia provided exceptional professional service when I rented a place in Birmingham through them. She was incredibly helpful throughout the process, ensuring that all my queries were promptly addressed and guiding me smoothly through the rental procedure. Her attention to detail, clear communication, and dedication to ensuring a seamless experience truly impressed me. I highly recommend Adhoc and Kasia for their excellent service and would gladly rent Β with them again in the future!
5/5
Very satisfied
Very good and easy transparent process, I do recommend to single guys out there going through rent issues.
Thank you for your feedback. We are glad to hear you found the process straightforward and transparent. Kind regards, The Ad Hoc Team
5/5
Great experience
Star service from Trina, always available, professional. Able to achieve my goal within weeks without any delay in any part of the process.
Thank you for your kind words. We are glad to hear that Trinaβs support and professionalism helped make the process smooth and efficient for you. It is great to know everything came together without delays. Kind regards, The Ad Hoc Team
1/5
Worst experience
Worst experience. Hidden terms and conditions will share tenants at 11th hour when ppl have no other choice to return back home. Worst services. I suggest not to visit any of there houses without read you contract and terms and conditions.
5/5
Adhoc property management experience in Leeds
Came across a Adhoc property online as needed something quick and affordable at the time (Oct 2021) and found them seamless to deal with through the vetting stage to moving in. The room was a very good size and I was able to furnish it also adding carpet. I dealt with Martin who would also do room inspections monthly and Craig with maintenance issues etc. Both were always approachable, professional, very honest, transparent and communicated very clearly by email and texts. Updates were always provided and any maintenance issues were always acknowledged and resolved when they said they would be. Having had a bad experience with previous management my experience with Adhoc is like night and day compared to them. I only moved out at the time due to the church selling the property. Adhoc again were very clear with their notice period and gave us 2 weeks extra on top of the 28 days guardian notice period. We were always kept in the loop regarding the potential sale from negotiations as far back as December 2022. Deposits were kept secure and returned as advised. An overall excellent experience of how property management and dealing with guardians/tenants should be. Anyone looking at Adhoc can be rest assured your going to be treated well communicated clearly to and have a positive experience. In the North area/ Leeds you may come across Martin and Craig who will provide you with the same experience I had so overall I'd definitely recommend an Adhoc managed property if your looking for quick affordable accomodation with a guaranteed positive management experience to go with it.
5/5
Julius is the best agent Iβve worked with, very reliable, very personable. Cool guy!
Hi Fintan, Thank you for your kind words. We're delighted to hear Julius made such a great impression, reliable, personable service is exactly what we strive for. Kind regards, The Ad Hoc Team
5/5
From the initial contact to handing over the keys, Daryl has been exceptional. He went above and beyond the call of duty to support us and understood our circumstances and was able to advise us accordingly. Even when there was an unusual delay in receiving our reference, Daryl showed empathy and guided us on the right action to take to speed up the process. Daryl is a great representative of Ad Hoc and I'll be referring friends and family to Ad Hoc via Daryl as I know they'll be in safe hands. Thank you!
5/5
Exceptional Service from Start to Finish
From the initial contact to handing over the keys, Daryl has been exceptional. He went above and beyond the call of duty to support us and understood our circumstances and was able to advise us accordingly. Even when there was an unusual delay in receiving our reference, Daryl showed empathy and guided us on the right action to take to speed up the process. Daryl is a great representative of Ad Hoc and I'll be referring friends and family to Ad Hoc via Daryl as I know they'll be in safe hands. Thank you!
5/5
Amazing, thank you!
The whole process has been so smooth and I canβt thank Rebecca enough for all of her help throughout. She is absolutely lovely and is so responsive to emails which has made things so much easier. The house is amazing and very affordable due to being on the property guardianship scheme which works really well. So happy with how itβs all worked out and very grateful to Rebecca and Ad Hoc for making this happen, thank you!
5/5
Ad hoc property has gone the extra mile for me on many occasions
Ad hoc property has gone the extra mile in helping me secure a very decent propertyI want to shout out to Daryl who has been outstanding, and who is someone who keeps to his word, and keeps you updated every step of the wayActually it's because of him I chose to try out being a property guardian because I feel that he is able to resolve any issue that might arrise which makes the process much more doable in my eyes. The company and it's staff are ethical and decent and respect is given and received which is very rare when renting from private agencies nowadays.I can hand on heart recommend ad hoc propertyYou might find yourself in a sweet situation and saving some of your hard earned cash to spend on yourself instead of a letting agency or landlord....But for me the main selling point is the flexibility of not being tied down for a year.... It feels great to be able to take opportunity as it comes and if you are a remote worker it is absolutely ideal.
5/5
A great experience
I liked dealing with the friendly and efficient Ad Hoc Team and enjoyed my time staying in the property. Everything was as advertised. The administrative aspect was comprehensive and efficient - including the return of my deposit. Martin Doyle (the recruiter) went above and beyond in helping me with my arrival and was quick to respond after Iβd moved in. I enjoyed meeting and getting to know the others staying in the property.
5/5
It was a great experience for me
It was a great experience for me, Adhoc, made my housing experience so easy, Daryl Patterson made everything seems simple and straight forward, he was attentive enough to put me through the process and my move on was fantastic, Thanks to the branch Manager and Daryl, I would recommend ADHOC, the manager and Daryl over and over again.
5/5
Daryl was really supportive
Daryl was really supportive. When I came across the property I mailed immediately and he called me to book a viewing. Such a kind man. So calm. He took his time to explain all I need to know about the property. I enjoyed the experience. He wasnβt tired of explaining. He keeps explaining and showing me round the property. Always ready to answer questions . Why wonβt you love him.He is such a great man, calmπ. He is really professional. Ad Hoc you got a great man there. I am really happy with the experience. Thanks for your time Daryl. I will definitely recommend you/Ad Hoc property management . I wonβt disappoint you Daryl. I will be a good guardian.
3/5
I don't trust the reviews on here
I don't trust the reviews on here. They sound fake. I tried to contact them for a property a few times both by calling and by sending them a message through their website. 2 weeks went by and no callback. Then, I get a phone call from Daryl. I told him we've already found a property and that I had tried to contact them a few times...aaand he hung up on me. Such disrespect and a kind of unprofessionalism that make me seriously consider that all these positive reviews are fake. The person that would have done the things said in these reviews I imagine wouldn't hang up on someone. And yet he did. I was pissed but I called back and he answered like he didn't just call me. I pretended we got cut-off and he seemed genuinely startled and uncomfortable. Clearly he was unsettled by me actually calling him back. Anyways, that's my brief and unpleasant experience with AdHoc. I would seriously stay well away from a company that hires an individual such as Daryl.EDIT: Darylβs manager just called me. 2 days after posting this review.He apologised and said he spoke to Daryl and he didnβt think there had been any animosity or anything after our call.I hadnβt posted this comment to hurt anyone but instead I wanted to warn others of what I perceived as possible red flags.Needless to say, I feel better for being called and checked in with. I am willing to assume it could have been an accident but even if it wasnβt I am pleased Darylβs manager called to check the situation themselves.All and all these things happen and itβs important for people to try and make them right when they do.So extra points for that.
1/5
Daryl who deals with Northeast propertyβ¦
Daryl who deals with Northeast properties was at best unresponsive to calls and txt messages...DO NOT BELIEVE the 5 star reviews as regards moving into my home..
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations and understand your concerns. We would welcome the opportunity to look into this further and review the situation in more detail. Please send the information to complaints@adhocproperty.co.uk so we can investigate and respond properly. Kind regards, The Ad Hoc Team
5/5
Amazing outstanding service and experience
I was very stressed and nervous looking to find a new place to move fast and o have to say the amazing Trina Lewis went above and beyond to help me find a new home and helped me with all the forms I need it to be able to complete everything faster and more efficiently!She couldnβt do enough and I was so touched by her welcome help and support!Iam truly grateful and so lucky for all the help and support I received from her ! Because of her i found a new room and iam happy to be able to settle in my new home !Manny thanks Trina Lewis for everything you have done for me !You made me smile put me at ease and such an amazing professional service !
5/5
Good property in a good neighbourhood
Good property in a good neighbourhood. Good price that compensates for being a property guardian.
Thank you for your feedback. We are pleased to hear that you are happy with both the property and the neighbourhood. It is great to know the arrangement offers good value and has been a positive experience for you. Kind regards, The Ad Hoc Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ad Hoc Property Management Ltd's Angel office has 749 reviews across three platforms: 143 on Google, 58 on Facebook (across the whole business), 548 on Trustpilot (across the whole business).
Ad Hoc Property Management Ltd Angel is rated 4.4 out of 5 across all 749 reviews, and 4.1 out of 5 on Google from 143 reviews.
Ad Hoc Property Management Ltd Angel, Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT.