Trusted Agent profile Β· Andover

Austin Hawk Estate Agents Andover reviews

β˜…β˜…β˜…β˜…β˜… Excellent

520 reviews across 3 platforms

1-2 Swan Court East Street, Andover, SP10 1EZ

Austin Hawk Estate Agents's office in Andover, at 1-2 Swan Court East Street, is rated 4.9 out of 5 across 520 reviews on three platforms, including 430 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

430

Reviews on Google

This office

Facebook logo

4.9 / 5

63

Reviews on Facebook

This office

Trustpilot logo

27

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Austin Hawk Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Andover office, from every platform, shown as written. First names only.

5/5

Google

Absolutely great service by the whole team at Austin Hawk, we dealt mainly with Anji, John and Lewis. They were always super supportive and answered any questions we had as first time buyers while making the whole process feel less stressful. 10/10 would recommend.

Ollie Β· 8 April 2026

Agent replied Β· 22 April 2026

Hi Ollie, Thank you so much for your review and kind words, it has been an absolute pleasure! Best wishes, John, Anji, Lewis and The AH Team

5/5

Google

Dean and his team at Austin Hawk have been superb from start to finish helping us sell our house on Winchester Road, Andover. They were professional, conscientious and understanding throughout the whole process and we cannot recommend them highly enough. Communication, during what could have been a very stressful process, was superb. We were calmly directed and reassured every step of the way. Our lovely family home was sold within two weeks and Dean knew exactly the right family for our property which was reassuring knowing that we had a crew of professionals behind us. Austin Hawk provided a fantastic service and Dean’s enthusiasm shone through. We hadn’t moved house for 28 years but it turned out to be a stress-free process and we cannot thank them enough. The best estate agents in town! Laura & Ian Cook

Laura Β· 3 June 2022

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

This is the second time we have sold through Austin Hawk and we would not use any other Estate Agents. Anji, in particular, was always very professional and quick to respond to all of our queries or questions throughout the sales process.

Julia Β· 21 April 2026

Agent replied Β· 22 April 2026

Hi Julia, Thank you so much for your kind review, it has been a pleasure to work with you once again as a business, but thank you also for your kind words for Anji. All the best, Luke and The AH Team

5/5

Google

We highly recommend Austin Hawk! We are currently selling our home with them and we have been extremely satisfied with the level of customer service and attentiveness to the sale of our home, from the point of the market appraisal, through to the point of being under offer stage which we are currently at. The response time to all our queries has been swift and they have offered such a personable service. Whilst all the team have been great a special mention to Robin who has been our main contact in the branch and an asset to the company, we can't thank you enough!

Rebecca Β· 27 May 2022

Agent replied Β· 27 May 2023

Thank you very much for your kind words Rebecca. Regards, Robin

5/5

Google

It has been a great experience buying our first home with Austin Hawk estate agents.Especially speaking about Dean,He is amazing! Looked after us well as first time buyer everything was new for us to understand,he acted as a professional guide/educator.! As a first time buyer buying a home is an emotional roller coaster,During the process of buying home Dean and his team kept us on track by curtsey calls , What a great service !!! Thank you very much to Dean and rest whole team to make our dream to happen! πŸ’πŸ™πŸ™πŸ™πŸ’

Dattatray Β· 27 May 2022

Agent replied Β· 27 May 2023

Dear Dattatray, thank you for your kind words, it means the world to us here @ AH. I am pleased you experienced a 5* service. Take care, Dean

5/5

Google

We have recently used Austin Hawk to sell our house, and received outstanding service from start to finish. Robin and the team were always on the mark with communication, and we had full confidence in them showing potential buyers round. Robin regularly followed up with all the different parties to ensure our move went as quickly and smoothly as possible, he was always one step ahead of us, and really put us at ease in what is one of the most stressful times. A huge thank you to everyone at Austin Hawk, not sure why you’d want any other agent ❀️

Samantha Β· 27 May 2022

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

We bought our house with Austin Hawk in 2012 , rented it via them for a couple of years and then sold it again via them in 2021. It has been lovely to see Dean and his team grow over these past years . Dean has always been super efficient , answering emails instantly literally at any time . His team has been equally organised and efficient , again answering emails instantly and also helping in the best way possible . This was especially useful for us as we sold while not living locally . We are very grateful and would recommend them very very highly .

Mansi Β· 27 May 2022

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Robin has been amazing every step of the way of buying our flat. The estate agents who did our viewings were both lovely and friendly as well which made us feel really comfortable and less nervous since we’re first time buyers and we’re new to the whole process. Robin has been so incredibly helpful and supportive when we had issues with our solicitor, he answered every question and query we had almost straight away. He’s a genuinely lovely guy as well which is always a plus! He made our buying process so positive and we would definitely use Austin Hawk again without a doubt!

Emily Β· 27 May 2022

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Robin and the team from the beginning have been a pleasure to deal with. They have made selling my home as painless as possible, having communicated with me and my buyer throughout the process. They really seem to care about getting the sale through for you. When ever Robin was out of the office the rest of the team actioned requests with the same care and attention. Really impressed especially with the pressure they have been under. Thank you for your help! 100% would recommend and use Austin Hawk in the future.

Matt Β· 27 May 2022

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Robin and his entire team are an asset to the industry. We were selling a 1 bedroom flat, but it fell through. Austin Hawkes were able to sell our property twice in an incredibly busy time during the pandemic. Whenever we viewed properties to purchase with someone from the team they were knowledgeable and if I had questions they couldn't answer, they were quick to find out answers and get back to us. By far the experience that sings out as positive was Robin once we found a property to buy. When we were near the finish line Robin worked daily and tirelessly trying to get one final document through solicitors. He was able to chase both sides to make sure the chain was working well with each other and everyone knew what was going on. He was able to keep my buyer calm throughout the situation and updated everyone incredibly promptly. Thank you everyone at Austin Hawkes for helping us sell our flat and pushing paperwork for our purchase

Sophie Β· 27 May 2022

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Lewis went above and beyond in all the viewings. Lewis worked his magic to achieve the house in which was wanted for my next chapter. Lewis was extremely professional and would always use him.

Ann Β· 24 March 2025

Agent replied Β· 11 January 2025

Thanks for the review Ann and all the best Lewis and team

5/5

Google

So glad I chose Lewis Reed to sell our family home... He has helped me so much and I've have nothing but thanks. So many issues came up for me and he has solved them all... I would highly recommend Austin Hawk. Every call was replied to immediately with a friendly and helpful attitude!!!!

Jeannette Β· 24 December 2025

Agent replied Β· 24 March 2026

Dear Jeanette, Thank you so much for your review. We got there in the end!! Wishing you all the best for the future. Lewis and the AH Team

5/5

Google

Austin hawk have been extremely supportive on our house selling and finding journey πŸ’Ÿ We have gotten to know nearly all the staff so well in the period of 6 months and they have been nothing but wonderfully kind, loyal, patient, encouraging and constantly determined with passion & enthusiasm to find us the perfect property for our family, our forever home and keeping our spirits high in the low times and hope continuous alive. Love and blessings to all the team at Austin hawk and we will certainly miss viewing homes and chatting almost daily with you all 😊 Always Sam, Vicky and George Randell

Story Β· 24 March 2025

Agent replied Β· 24 March 2026

Hi Vicky and Sam It’s been our pleasure and the journey isn’t over yet. We will continue to support you during the rest of your property journey From all at Austin hawk

5/5

Google

My husband and I recently had an excellent experience with Austin Hawks in Andover regarding an Assured Shorthold Tenancy. From the very beginning, their team demonstrated remarkable professionalism and efficiency. They walked us through every step of the process, ensuring we understood all the necessary details involved in the rental agreement. What stood out most was their meticulous attention to detail; they arranged for a thorough property inspection. Additionally, their communication was consistently prompt and polite, making us feel supported and valued throughout our stay. Overall, we were truly impressed by their dedication and commitment to providing outstanding service. We encourage them to continue their excellent work, as it significantly enhances the rental experience for tenants.

Kate Β· 24 March 2025

Agent replied Β· 24 March 2026

Dear Kate We arrive to deliver an exceptional service to everyone if we can. Thank you so much. From everyone at Austin Hawk

5/5

Trustpilot

Alana was absolutely amazing at helping…

Alana was absolutely amazing at helping me get a new home. It all went quite smoothly and very fast

Jude Β· 22 May 2026

5/5

Google

I had the pleasure of dealing with Lewis and he honestly made all of the difference! It was problem after problem when I went to buy my first home and Lewis still stuck with me and found me a place that that I have now already done up and …

Helena Β· 22 January 2026

Agent replied Β· 16 January 2026

Hi Helena, Thank you so much for your kind review! Wishing you all the best for the future. … More

5/5

Google

Brought our first house in December 2021. Austin Hawk in Andover has been amazing. Especially Robin who has dealt with me so professionally and really helped his get the move happening quickly. So helpful. His team has been great. Stewart has been very helpful as well as Steph on the lettings side with moving out of our rented place. You all have made our transition smooth. Thank you all for your help, you have all been amazing.

Beyice Β· 27 May 2022

Agent replied Β· 27 May 2023

Thanks so much for your review it means the world to us. We strive to go above and beyond and glad you were happy with our services on both sales and lettings.

5/5

Google

Went with Austin Hawk to sell my property after friends had recommended them and I can see why! The team are all super helpful and if your lucky enough to get the charming Lewis It's an added bonus Would not hesitate to use Austin Hawk again and recommended them to others Thanks again guys

Rebecca Β· 17 December 2025

Agent replied Β· 16 January 2026

Dear Rebecca, Thank you very much for your kind words! Wishing you a great Christmas and New Year. Best wishes, Lewis and the AH Team

5/5

Trustpilot

Great team at Austin Hawk

We have had a very positive experience using Austin Hawk to sell our property. Dean sold a house for me over twenty years ago, the sale went through very smoothly. More recently, he and his team also sold a friend's house (upon my recommendation). She was delighted, as she had previously had her house on the market with two other agents, with no success. We couldn't have hoped to have had a better agent working for us. Dean was very empathetic and supportive, keeping us informed every step of the way and has a great team working alongside him. They certainly go the extra mile, all so friendly, reliable and helpful. A huge thanks to all concerned.

Lynne Β· 18 July 2024

5/5

Facebook

We recently went through the moving process with Robin and the team from Austin Hawk. From day one they where attentive and kept us informed as to how the process was moving along with our buyers etc. Our move was anything but easy sadly, but they kept everything positive and helped us find solutions to a lot of problems during also a difficult time for all businesses with lockdown and furlough. My wife and I could not recommend Austin Hawk highly enough to help you with the selling of your property.

Simon Β· 16 September 2021

Agent replied Β· 26 May 2023

Thank you Simon, means a lot, Regards Robin

5/5

Google

Robin and the team at Austin Hawk were an absolute pleasure to deal with for our house sale. During an extremely busy time as the market reopened following Lockdown, the team kept us informed throughout and we accepted a reasonable offer with a lot of comparables on the market. During the legal process, Robin was in regular touch to keep things moving and when things started to get hairy he really pulled things out of the bag to help keep the chain afloat. Now we have exchanged contracts I have no hesitation in recommending them and if we ever decide we want to go through the purgatory of buying a new house again, there is no-one else I'd rather have in our corner.PositiveResponsiveness, Quality, Professionalism, Value

Matthew Β· 25 August 2021

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

This was the second agent I used to market my property, the first having failed miserably to provide a good quality service. I was clear about what I wanted - viewings and commutation. I got both in abundance from John. I got the asking price I was looking for and a complete service from end to end. Couldn’t be more happy with Austin Hawke and John in particular, they are my go to for my next move (hopefully not for a while now thoughπŸ˜‰) Thanks John and the team - you are superstars!PositiveResponsiveness, Quality, Professionalism, Value

Emma Β· 25 August 2021

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Absolutely brilliant estate agents! I could not have asked for a better communicative and helpful estate agents as Dean and his team at Austin Hawke. As a first time buyer, they have supported us every step of the way and even gone above and beyond what I'd expected to assist us with dealing with an uncommunicative conveyancer whilst purchasing our forever home. If in the future I ever need the services of an estate agent, there is only one place I will now go.PositiveResponsiveness, Quality, Professionalism

David Β· 25 August 2021

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

I have came across Dean and the team on two occasions, once as a buyer and once as a seller. Whilst buying they were responsive and enabling, keeping me well in the loop and informed as to progress. This despite me being in Poland at the time of purchase. As a seller I engaged early with them and they took to the role with aplomb even with Covid19 playing it's part on society. A pleasure to work with, engagement still very good. The house was sold quickly and at the price I was after, Austen Hawk were fantastic throughout. Well deserving of their award winning status. Would strongly recommend. Thanks team!PositiveResponsiveness, Professionalism, Value

Anthony Β· 25 August 2021

Agent replied Β· 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

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Questions about Austin Hawk Estate Agents Andover

How many reviews does Austin Hawk Estate Agents Andover have?

Austin Hawk Estate Agents's Andover office has 520 reviews across three platforms: 430 on Google, 63 on Facebook, 27 on Trustpilot.

What is Austin Hawk Estate Agents Andover's rating?

Austin Hawk Estate Agents Andover is rated 4.9 out of 5 across all 520 reviews, and 4.9 out of 5 on Google from 430 reviews.

Has Austin Hawk Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Austin Hawk Estate Agents, Andover won Platinum.

Where is Austin Hawk Estate Agents's Andover office?

Austin Hawk Estate Agents Andover, 1-2 Swan Court East Street, Andover, SP10 1EZ.

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