Trusted Agent profile · Andover

Austin Hawk Estate Agents Andover reviews

★★★★★ Excellent

520 reviews across 3 platforms

1-2 Swan Court East Street, Andover, SP10 1EZ

Austin Hawk Estate Agents's office in Andover, at 1-2 Swan Court East Street, is rated 4.9 out of 5 across 520 reviews on three platforms, including 430 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

430

Reviews on Google

This office

Facebook logo

4.9 / 5

63

Reviews on Facebook

This office

Trustpilot logo

27

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Austin Hawk Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Andover office, from every platform, shown as written. First names only.

5/5

Google

Austin Hawk handled the purchase of our first house in Ludgershall, and throughout the process, they were transparent and responsive to all of our questions, the agent who showed us around the house was warm and friendly, and once we'd put in the offer, Dean Hawk called us directly to work out the details and later congratulate us on our offer being accepted. Throughout the purchase, another agent, Anji, kept us as up to date as possible and was very quick in answering our questions, often on the same day we asked them. Overall, Austin Hawk made the process of purchasing our first house very smooth and transparent.

Jack · 24 September 2025

Agent replied · 24 March 2026

Thanks Jack for your kind words. We are very grateful for taking the time to do so. From everyone at AH

4/5

Google

Overall a good experience. I sold a house through AR. They kept me informed and were attentive at times when the process was most stressful. Also offered a good discount on their published rates! The only reason for not 5 stars is that I have nothing to compare with as I don't have any more houses to sell!

Trevor · 24 March 2026

Agent replied · 22 April 2026

Hi Trevor, Thank you very much for your review and I am so glad you were happy with our service. Wishing you all the best for the future, Lewis and The AH Team

5/5

Google

I honestly cannot recommend this estate agent enough. The sale was for compassionate reasons (ill health) and Dean and the team could not have done more to make a challenging situation a whole lot easier. He kept me in the loop the whole time during the sale process and showed huge amounts of empathy and consideration to the situation. Professional to the end. First Google review I've ever made, but a job well done really deserves this recognition. Thank you Dean at Austin Hawk.

Matthew · 29 July 2023

Agent replied · 31 July 2023

Hi Matt A very delicate situation for you and job done which we couldn’t have achieved without your help. Take care Dean

5/5

Google

Just completed our house sale with Austin Hawk, Andover. Luke has been friendly, efficient and straightforward to deal with. Only calling us when needed understood, whole process from meeting Luke to completion was 4 months, achieved the sale price we were hoping for. Would recommend. Ally

Ally · 25 March 2025

Agent replied · 24 March 2026

Hi Ally Thank you for the kind words and i am so glad you were happy with our service levels. Luke and the rest of the AH team.

5/5

Google

We are in the process of looking for our next home. We have met with Lewis a couple of times for viewings and have found him to be extremely helpful and knowledgeable. Lewis is always ready to answer any questions we have and gives us time to look around the property without feeling rushed. He is a pleasure to speak with and a credit to Austin Hawk.

Donna · 26 April 2024

Agent replied · 24 August 2024

Hi Donna Thank you so much for the kind words, it means so much to the team and to me personally. Lewis and the rest of the AH team. This is so nice and refreshing to hear. Thanks from Lewis and the rest of the AH team.

5/5

Google

Austin Hawk have been truly exemplary for us these past couple of months and our purchase would not have completed without all the hard work put in by John. He went above and beyond to ensure that the sale was progressing, to the extent that he even found someone to fix the roof when our survey showed a small issue. Nothing is too much trouble and their communication is excellent. We are so incredibly grateful for all of their kindness and assistance.

Stephanie · 24 August 2025

Agent replied · 24 March 2026

Hi Stephanie It was my pleasure to help and just glad you found it helpful. All the best John and team

5/5

Google

Great service, very helpful and a totally stress free move from start to finish. Massive thanks to John for everything. Highly recommend. Nothing was too much trouble and always there for support. Thank you for helping us make our dreams come true. Thanks again :)

Jack · 24 March 2025

Agent replied · 11 January 2025

Hi Jack, Thank you so much for your review. It has been a pleasure to work with you and wishing you all the best for the move!

5/5

Google

Cannot fault them! Lewis was the best we could have asked for. Couldn’t have asked for better service. He made our buying process easy. Would recommend to anyone! Thanks again for such a smooth process, we wouldn’t be here without you!

Jess · 28 April 2025

Agent replied · 22 May 2025

Hi Rhys and Jess Thank you for your review and kind words. It means alot. Lewis and team :)

5/5

Google

As a buyer I cannot rate Austin Hawk highly enough. I’m a stickler for communication and proactivity; Dean excelled in both areas. He went above and beyond to keep us updated in our buying experience and made the whole process so much more palatable. Regardless if you’re a seller or a buyer I’d steer you every time to Austin Hawk - diligent, professional and personable. In short, first class.

Rob · 24 November 2025

Agent replied · 24 March 2026

Hi Rob, Thank you so much for your review! We really appreciate the feedback and it makes effort of the job completely worth it. Wishing you all the best for the future! Dean and the AH Team

5/5

Google

I couldn't fault Austin Hawk from start to finish. Lewis was always on hand to give advice and answer questions. I would not hesitate to recommend Austin Hawk services as an Estate agent.

Philip · 24 July 2025

Agent replied · 24 March 2026

Dear Philip Thank you for the words and thank you for taking the time to leave a 5* review. Lewis and the rest of the AH team.

5/5

Google

My experience with Austin Hawk has been excellent. All of the staff are so knowledgeable and helpful. I didn’t feel pressured or hassled by them. Wes, who showed us around a number of properties knows the area well and is extremely knowledgeable on all the properties. I can not rate the team highly enough.

Max · 25 March 2026

Agent replied · 24 March 2026

Hi Max, Thank you so much for your review and kind words, it has been a pleasure. All the best, Wes and the AH Team

5/5

Google

We had previously been gazumped and were very nervous with the new house, new agency. But Lewis Reed who was with us from the beginning was more than helpful and assuring all the way the process. Every question was answered, every call picked up. Couldn’t be more happy. thank you so much

Irena · 8 April 2026

Agent replied · 22 April 2026

Hi Irena, Thank you so much for your review and kind words. It has been a pleasure to work with you! All the best, Lewis and The Ah Team

5/5

Google

Austin Hawk have been great help selling my house with great communication and help/advice all the way through the process. Dean was genuine, friendly and realistic with my sale and definitely made what is a stressful process, easier to manage. Thanks Dean!

SarahAHunt · 24 March 2025

Agent replied · 24 March 2026

Hi Sarah You are very welcome and although it took longer than expected, we got there in the end. All the best Sarah. Dean

5/5

Google

I recently sold a house via Austin Hawk they have been great Luke has been Brilliant 10/10 kept me informed all the way through the process always happy to help Knowledgable and helpful It has been great dealing with such a professional helpful person and company Thank you Luke and Austin Hawk

Peter · 15 October 2024

Agent replied · 22 October 2024

Dear Peter Thank you for your kind words sir and it's been a pleasure dealing with you during the sales transaction. Thank you for your business and all the best for the future. Luke and the rest of the AH sales team.

5/5

Trustpilot

Alana was absolutely amazing at helping…

Alana was absolutely amazing at helping me get a new home. It all went quite smoothly and very fast Thank you so much Alana Jude and blu 💙

Jude · 22 May 2026

5/5

Google

Dean was amazing. He fast tracked the photos, so we could get the house on the market before the fallout of Liz Truss's diabolical financial announcement hit. The pool of buyers with already approved low rate mortgages was bound to dry up. Sold the house to the 1st viewing 2 days later. Genuine, honest first-rate service. Our house was sold before other agents in andover had even found time to get the ball rolling with the pictures!

Adrian · 27 April 2023

Agent replied · 27 May 2023

Hi Adrian Lovely words and it’s very much appreciated. All the best Dean

5/5

Google

Austin Hawk was the estate agent used by the sellers of the house I recently purchased with my partner, but they were so amazing they ended up doing the job of our solicitor and estate agent when our own were failing. They went so above and beyond their duty they were contacting my buyer’s solicitor to ensure their client (the people I was buying from) completed in good time and always in the loop. My main contact was Dean who was constantly keeping me informed of the latest updates, always available for a call if needed and replied to my email’s night and day! The rest of the team were also amazing when Dean was on leave, and I got the impression they all genuinely cared about delivering an amazing service. Selecting an estate agent always feels like a gamble, no matter how much research and review checking you do but Austin Hawk gave me such a good experience (even though I wasn’t their client) that I would 110% recommend them and will be using their services if I ever sell.

Reece · 28 November 2022

Agent replied · 27 May 2023

Dear Reece what a wonderful review to read and this job certainly offers job satisfaction when we hear these kind words. Delighted we have gained your business if and when you come to sell your property in the future. All the best, Dean and team.

5/5

Google

From the moment Dean stepped into our home for a valuation, all the way through to exchange and completion, Dean and his team have provided us with amazing service and guidance. Dean instantly struck us as someone we could work with when selling our home, he’s been completely transparent and supportive throughout the entire process, which is what we wanted. Deans team took care when showing our home to prospective buyers, and we never felt uneasy about them doing so. Dean has been a guiding constant throughout this entire process, and we are really grateful. I wouldn’t hesitate to use Dean and his team again in the future, (hopefully not too soon!) and I’m glad we chose them to represent us when selling our home and undertaking one of life’s biggest stresses. They definitely made it a lot easier. Thank you Dean and all at Austin Hawk - Jamie and Kayleigh

Kayleigh · 28 November 2022

Agent replied · 27 May 2023

Dear Jamie and Kayleigh What a review! We've worked so hard as a 'team' to get this over the line and i will miss our constant e-mails daily/weekly. Thanks for being superstars throughout and for your patience and understanding. We overcame obstacles along the way but all worth it. If you are ever passing, feel free to pop your heads in to say hello. Best wishes Dean

5/5

Google

Austin Hawk absolutely deserve their multi awards, they clearly are the best at what they do. We knew we'd chosen the right agent from the very start! From the 'no pressure' valuation through to the negotiations at the end to co-ordinate the completion of the chain Dean and his team made what could have been a very stressful time seem like a walk in the park! We wouldn't hesitate to recommend them, it's just a shame they only have one office. Every town needs an Austin Hawk agency!

Maria · 28 November 2022

Agent replied · 27 May 2023

Arrh, thanks Maria and so pleased to finally get you moved. All the best. Dean and team

5/5

Google

A phenomenal service from start to finish. Luke was absolutely amazing and guided us through the who of our purchase. We got weekly updates and if Luke was on out of office on a particular week he would inform us of this and update on his return! Excellent communication by him which is key in buying and selling of property. Luke went above and beyond with bespoke viewings due to my busy work schedule, politely chased my solicitor and literally made the whole process hassle free. When I collected the keys from their office the team in there made me feel welcome and are now providing me with another service to make my life easier. Thanks Luke 5⭐️

Robert · 28 November 2022

Agent replied · 27 May 2023

Hi Rob This is why we do our jobs, we love hearing words to this affect. It was a pleasure dealing with you throughout the process and thank you for your continued business. Luke and team

5/5

Google

Robin and the team at Austin Hawk have been a pleasure to work with and incredibly supportive, understanding and determined in selling our home. If you want an agent that calls you when they say they are going to call you, updates you regularly and are straight shooters choose Austin Hawk. Ben and Halina SP9 7FP

Ben · 25 June 2024

Agent replied · 24 August 2024

Thanks Ben and Halina for your wonderful review. Robin and team

5/5

Google

Fantastic help in finding me a new rental property thanks Alana

Alan · 24 December 2025

Agent replied · 24 March 2026

Dear Alan, Thank you so much for your review! Wishing you the best in your new property through us! Alana and the AH Lettings Team

5/5

Google

Selling a property is never easy, but Austin Hawke made it as easy as it can be! What should have been a very straight forward sell, turned into a quagmire of bureaucracy, intense stake-holder management and some very stressed people on either side; all caused by management companies and banks. But John was incredibly cool-headed and managed the whole thing from start to finish. I honestly couldnt have asked for more in an agent. Constant updates and knows his trade very well, you cant go wrong choosing this company to represent you.

Andrew · 30 August 2022

Agent replied · 27 May 2023

Dear Andrew Thank you for your kind words. Really appreciate it: All the best, John

5/5

Google

We were extremely happy with the first class professional service we recently received from Dean and his team. In fact, Dean went above and beyond our expectations in his attention to detail. He provided continuous updates on progress of the sale of our property, which was not straightforward, and if he said he would contact us, he did. We would definitely recommend his Company to anyone looking for an estate agent. It was a pleasure dealing with him direct as he is very passionate about his business and that reflects in the excellent customer service him and his team provide.PositiveResponsiveness, Quality, Professionalism, Value

Kim · 25 August 2022

Agent replied · 27 May 2023

Thank you Kim for your kind words. Dean and rest of the team

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Questions about Austin Hawk Estate Agents Andover

Has Austin Hawk Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Austin Hawk Estate Agents, Andover won Platinum.

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