Trusted Agent profile · Andover

Austin Hawk Estate Agents Andover reviews

★★★★★ Excellent

520 reviews across 3 platforms

1-2 Swan Court East Street, Andover, SP10 1EZ

Austin Hawk Estate Agents's office in Andover, at 1-2 Swan Court East Street, is rated 4.9 out of 5 across 520 reviews on three platforms, including 430 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

430

Reviews on Google

This office

Facebook logo

4.9 / 5

63

Reviews on Facebook

This office

Trustpilot logo

27

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Austin Hawk Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Andover office, from every platform, shown as written. First names only.

5/5

Google

House Sold! This is the 2nd house sale we have undertaken this year and we were extremely happy with Austin Hawk and in the outcome, plenty of interest and many viewing appointments plus the the way that Luke kept us up to date with events as the conveyancing process unfolded.

Roger · 3 March 2026

Agent replied · 24 March 2026

Hi Roger, Thank you so much for your review and feedback! I am so glad everything worked out. Best wishes, Luke and The AH Team

5/5

Google

Austin Hawk have been amazing through the whole process of selling and buying with them. Everyone has been so helpful and friendly. Can’t thank Anji enough for the last couple of months with the final stages she has been extremely helpful and really easy to communicate with and amazing customer service. It’s not been easy at times trying to get everything sorted couldn’t have done it without her. Lewis has been a pleasure to deal with from the moment we put ours on the market to helping us find our perfect home. His communication has been amazing and nothing was too much trouble. He was always happy to help, extremely friendly and answer any questions we had a long the way.100% would recommend Austin Hawk, we sold our home and purchased our next through them and they have been a pleasure to deal with. So THANK YOU! ☺️

Jade · 24 April 2025

Agent replied · 24 March 2026

Hi Jade We are so pleased you weee happy with our services. We pride ourselves on communication and glad we delivered. Lewis, Anji and the rest of the AH team.

5/5

Trustpilot

Patience of a saint

Lewis Reed has the patience of a saint, totally dedicated to his job, It took from March 2025 to January 2026 for me to purchase my flat from Austin Hawk, due to the time it took for solicitors to purchase a new lease for me. It took them 2.5 years, I do not know what I would have done if I was selling the flat I am now living in, I think I would have put it back on the market, but Lewis persuaded the owners to wait form me to obtain a new lease. I do not know how he managed to do this and he kept me up to date every week with a very positive attitude that gave me hope that all would be fine. I can not thank him enough for all he did to make sure this sale went through. Thank you so much to Lewis Reed from Lesley Glenn.

Lesley · 18 February 2026

5/5

Google

We are about to complete on a house being sold through Austin Hawk. In our search , as we are moving from a considerable distance away, we had 2 packed out viewing days in the area, seeing a total of 17 properties, about a yhird of these with Austin Hawk. This agent made sure, on both visits, that we could see as many of their listed properties as we needed & lined up the viewings to run in perfect geographical order and with well considered timings. After our accepted offer their progression team have absolutely shone. Initially we had Robin who answered so many ridiculous questions from me, being new to this, with all the patience in the world. He was always friendly and approachable. We were then passed to Anji. I was Initially concerned about the transition but they handled it seamlessly. In the latter stages of the process Anji has been my rock and absolutely gone above & beyond considering they are not even my agents working for my interests which proves to me that they treat their clients well by ensuring their clients buyers are happy. If we come to sell in the future I will absolutely be calling on Austin Hawk.

Lisa · 24 March 2025

Agent replied · 24 March 2026

Hi Lisa Thank you for your 5* review. We pride ourselves on communication and although we rely on others, we do our best to stay in touch and keep the momentum going. Good luck with the packing . Robin, Anji and the rest of the AH team

5/5

Google

Austin Hawk and Dean have been phenomenal. Dean has been an absolute saint throughout our sale and even helped get updates for our purchase (as the other estate agents we were using didn't care once our offer was accepted) Dean found out that our chain was longer than we expected which we really appreciated as we thought we werent in a chain (as the other estate agents we purchased through lied to us). He kept us updated about everything that was going on in the chain from our buyer all the way to the top of the chain. I fully recommend Austin Hawk, every single step has been a breeze with them. They all have a calming nature, professional and very friendly which made the whole sale alot less stressful and Dean will tell you how it is. He helped us set expectations for our sale and for our purchase (which he didn't have to do but he picked up the extra work to help us which we truly appreciated). Dean you've been absolutely brilliant and it truly has been our privilege having you as our Estate Agent.

Ryan · 24 March 2025

Agent replied · 24 March 2026

Hi Ryan Wow! Thank you! It’s been my pleasure and we got you over the line. Dean

5/5

Google

Hey Austin, I just wanted to take a moment to express my sincere gratitude for all the help you and the team gave me with my assignment. Honestly, I don’t think I would’ve been able to pull it off without your guidance and support. You all went above and beyond, and I can’t tell you how much I appreciate that. There were a lot of tough concepts that I was struggling to wrap my head around, but with your explanations, everything suddenly made sense. Your ability to break things down in a way that was so clear and easy to understand truly made all the difference. Not only did you take the time to help me, but you were all so patient throughout the whole process. I never once felt rushed, and you always made sure I understood each part before moving on. That level of care and attention means a lot to me, especially when I'm feeling stressed out about deadlines and trying to grasp difficult material. I genuinely feel so much more confident in my understanding now, and I owe that entirely to you and the team. The fact that you all took the time out of your own busy schedules to help me out speaks volumes about your kindness and generosity. It’s not just about getting the assignment done, it’s the fact that you made sure I genuinely understood the material. That’s something I’ll always remember and really appreciate. You and the team are truly lifesavers! Please know that if any of you ever need help with anything in the future, I’m more than happy to return the favor. I’ve got your backs anytime, and I’ll always be there for you. Once again, thank you so much for everything! Best,

Mariama · 24 March 2025

Agent replied · 24 March 2026

Thank you for your kind words. All the best for the future.

5/5

Google

The conveyancing for the purchase of my flat took much much longer than anticipated but Lewis kept me updated and tried to keep things optimistic all along the way, which was very professional of him, given that I was becoming a frustrated customer. Thank you, Lewis, it got over line in the end!

Tammy · 26 December 2025

Agent replied · 16 January 2026

Hi Tammy, Thank you for your kind words and you are more than welcome. Wishing you all the best in your new home. Best wishes, Lewis and the AH Team

5/5

Google

Everyone at Austin Hawk are really friendly. They sold our house pretty quick and for a good price. They really went above and beyond. Dean is still happy to help with any queries a year later. Robin and Luke were always great to …

Alicia · 22 February 2026

Agent replied · 24 March 2026

Hi Alicia, Thank you so much for your review, it was a pleasure to work with you and we … More

5/5

Google

Austin Hawk handled both my recent sale and purchase. They gave a fantastic service and I was always kept up to date throughout the process. Lewis and Luke were super helpful and a pleasure to work with 😊 …

Tamsin · 24 March 2026

Agent replied · 22 April 2026

Hi Tamsin, Thank you so much for your kind words! Wishing you all the best for the future. Best wishes, Lewis, Luke and The AH Team

5/5

Google

Lewis was easy to deal with, very responsive and direct. He helped with our daughter’s first purchase including us (parents) who hadn’t gone through the process for more than a decade. 🤣 🍻 …

Ammie · 16 April 2026

Agent replied · 22 April 2026

Hi Ammie, Thank you so much for your kind words, the whole family have been a pleasure to deal with. Wishing you all the best for the future, Lewis and The AH Team

5/5

Trustpilot

I can’t thank Lewis enough!

I can’t thank Lewis enough for his help, patience and understanding throughout a long drawn out process. He was a total professional whilst being compassionate and a total credit to Austin Hawk. He truly went above and beyond, particularly when other parties were creating problems in our chain. Thank you Lewis, you were amazing!

Nicola · 8 July 2026

5/5

Google

I will start by simply saying: DO NOT use any other Agents! Call AH now! This is our second venture using John from Austin Hawk and we could not recommend him highly enough! When we decided to sell, he was our first port of call. What a pleasure to deal with him again, such an open and honest agent! AH are E V E R Y T H I N G you want from your Agents, when putting your trust in them to sell your most prized and costly asset. The entire AH team were fantastic i.e. taking into consideration our special requests; keeping us up to date as viewings were booked; returning calls; replying to emails etc. The photographer used by AH was second to none too - the photographs were truly A M A Z I N G and showcased the hard work we put into our renovation, beautifully! Needless to say, despite our cottage being truly unique and appealing to a very specific demographic, she sold to the 5th viewer at full asking price. We only have commendation for the outstanding, well oiled machine this team is, unlike our terrible experiences with other local agents where the ‘right hand doesn’t know what the left hand doing’! AH are caring, professional and communication was 1000% spot on! When things got hairy toward our EOC, John jumped straight in and chased more than our Conveyancing Solicitor did . . . thanks John! We have recommended AH to numerous folk over the past weeks! Keep up the great work guys and gals!

SA · 26 November 2024

Agent replied · 10 December 2024

Wosza! Thank you so much! We’ve obviously exceeded expectations and that’s what we try to do. From everyone at AH

5/5

Google

Austin Hawk have been fantastic from start to finish. Initially with property valuation from John, who was very honest with his advice and knowledge of the area and the sales process. John was fantastic through the whole sales process, finding me a genuine buyer and keeping me informed along the way. He helped keep the chain together with both the sale and my purchase of a new home, without John we wouldn't have met the demands and time lines given to us. Would never hesitate to use Austin Hawk again, Thanks again to John and the wider team.

Ryan_DC5 · 3 November 2024

Agent replied · 10 November 2024

Hi Ryan, Thank you so much for your kind words. It was a team effort and you went above and beyond with the chasing you did on your side to get it done. Wishing you all the best in your new home, we got there in the end!! Best wishes, John

5/5

Google

I have been so incredibly impressed with Lewis and the Austin Hawk team managing the sale of my property. Lewis is friendly, professional and really couldn’t do enough to help me throughout every step of the process. I can’t speak highly enough of him and would thoroughly recommend Austin Hawk.

Paula · 24 October 2025

Agent replied · 24 March 2026

Thank you Paula for the 5* review. It means the world to me. All the best Lewis and team

5/5

Google

From initial contact to completion Lewis from Austin Hawk has been brilliant! As first time buyers, Lewis was on hand for every question and provided near enough weekly updates and made us feel at ease throughout! Would highly recommend Austin Hawk and especially Lewis!

Dan · 17 December 2025

Agent replied · 16 January 2026

Hi Dan, Thank you so much for your review! Wishing you all the best in your new home! Best wishes, Lewis and the AH Team

5/5

Google

Dean and his team have been just brilliant handling our move. From early discussions about listing through to advice and guidance about exchange and completion Austin Hawk have been outstanding. Dean has kept in touch with us on a weekly basis. I really can’t recommend Austin Hawk highly enough.

Graham · 24 October 2025

Agent replied · 24 March 2026

Thank you Mr Gibbs, your words mean the world. Catch up on completion day sir Dean, and the AH team

5/5

Google

Angi and John were a pleasure to work with throughout our home purchase. They were professional, responsive, and made the entire process smooth and stress-free. We really appreciated their guidance and attention to detail. Highly recommend Angi and John with Austin Hawk!

Larisa · 19 December 2025

Agent replied · 16 January 2026

Hi Larisa, Thank you so much for your kind words. Wishing you the very best in your new home and have a great Christmas break! Best wishes, John/Anji and the AH Team

5/5

Google

Thank you to Lewis for all your hard work during the process of buying our first home. You really went above and beyond. Communication throughout was great and couldn’t of asked for a better experience Thank you Lewis and Austin hawk

Jack · 24 November 2025

Agent replied · 24 March 2026

Hi Jack, Thank you so much for your kind words, I really appreciate it. It has been an pleasure to work with you too! Best wishes, Lewis & The AH Team

5/5

Google

Very happy with the friendly and efficient service from Austin Hawk when selling my late mother's house. In particular Anji at Austin Hawk played a key role in getting the sale across the line, dealing with the complication of a sluggish chain, and showing a sense of urgency that the solicitors involved lacked!

Simon · 24 July 2025

Agent replied · 24 March 2026

Hi Simon Thank you for the kind words and also thank you for taking the time to leave Austin hawk a 5* google review. Glad to have been of assistance during what can only be described as a very difficult time for you. From everyone at AH

5/5

Google

I just sold my house through Austin Hawk and I could not be happier. Lewis was extremely helpful and professional; he kept in touch even when not much was happening. Excellent service from start to finish. I would recommend them to a friend.

Zoltan · 24 October 2025

Agent replied · 24 March 2026

Hi Zoltan, Thank you very much for your review and kind words, it was a pleasure working with you. All the best, Lewis and the AH Team Thank you for leaving such a wonderful review of your work experience and glad we met your expectations as a client. All the best From everyone at AH

5/5

Google

Excellent from Start to Finish! Lewis Reed was amazing throughout the whole process of selling my house and buying a new one. He was helpful, professional, and always quick to respond. Nothing was ever too much trouble, and he made everything feel easy and stress-free. Highly recommend both Lewis and Austin Hawk!

Neves · 24 July 2025

Agent replied · 24 March 2026

Hi Neves We are delighted to hear about your Austin hawk experience and the team works so hard to deliver an exceptional service as much as humanly possible. Lewis will be notified of this review and he will be chuffed to pieces. All the best from everyone at Austin Hawk.

5/5

Google

M partner and I have just brought our first house through Austin Hawk and I can’t recommend them enough. John has been extremely helpful from the beginning, kept us informed and up to date. He has made the experience really easy. Lewis was also very helpful as it was him that first showed us the property. Big thank you to you both.

Sam · 24 March 2025

Agent replied · 24 March 2026

Hi Sam A lovely read and glad we’ve met your expectations when buying a home. We do try our best. John, Lewis and the rest of the team.

5/5

Google

Having previously been an estate agent for 7 years, I’ve met plenty of good and bad ones. Lewis is by far the most professional and knowledgeable agent I’ve dealt with on my search. He knew the answers to my questions, was personable and didn’t even ask me to write this review (which is quite often the case) Even if I don’t buy this time through Lewis, I’ll be back in touch if I do end up buying through someone else and want to sell.

Brad · 25 June 2024

Agent replied · 24 August 2024

Hi Brad Wow! Thank you Be rest assured this will be passed onto Lewis Warm regards All at Austin Hawk

5/5

Google

5 stars all round!! From the initial marketing of our property right through to completion Austin Hawk have just been brilliant to deal with - the service we received has been fantastic. Particular kudos to Lewis who just went above and beyond for us. We are so happy and so grateful. Thank you Lewis and all the team at AH.

Victoria · 24 March 2025

Agent replied · 27 December 2024

Thank you Victoria for your review. Best wishes … More

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Questions about Austin Hawk Estate Agents Andover

Has Austin Hawk Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Austin Hawk Estate Agents, Andover won Platinum.

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