Trusted Agent profile · Ampthill, Bedfordshire

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Country Properties Ampthill reviews

4.8

★★★★★ Excellent

369 reviews across 3 platforms

1 Church Street, Ampthill, Bedfordshire, MK45 2PJ

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Country Properties's office in Ampthill, Bedfordshire, at 1 Church Street, is rated 4.8 out of 5 across 369 reviews on three platforms, including 242 Google reviews rated 4.9.

Google logo

4.9 / 5

242

Reviews on Google

This office

Facebook logo

5.0 / 5

38

Reviews on Facebook

This office

Trustpilot logo

89

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Country Properties Ampthill

We match your property with the perfect buyer or tenant. We have over 30 years’ experience in the property market and know what it takes to get your property off the market. Our team live and work in Ampthill and have valued most properties at least once! We know the local area well, so we know which areas appeal to specific buyers and tenant. Country Properties is partnered with Hunters estate agency group, which means you benefit from the extra services of the network. It also means that we benefit from house hunters and tenants all around the country who are looking to relocate.

Reviews

Every review we hold for the Ampthill office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic service

Fantastic service. Selling the house is the easy part, it’s the sales progression which makes all the difference, this is what makes a good agent in our experience. We had a long period between sale and completion with a couple of solicitor changes along the way, Sasha in particular kept on top of progress all the way, good communication and updates, explaining the process all the time. I’ve learnt a lot about the conveyancing process over these last few months. The whole team are polite and professional and always return calls or emails, Ken is a real gentleman. Thank you team!

John · 30 May 2022

5/5

Google

I asked Country Properties in Ampthill to market my late parents house in Barton-Le-Clay. I had asked three agents and chose Country Properties who gave me the highest valuation. Within the space of ten days I received an offer which I decided to go ahead with. Sasha from Country Properties managed and negotiated through some tough demands from the purchaser still giving me the highest asking price than the other two estate agents. Sasha was brilliant throughout and took away all the hassle of the negotiation using her extensive knowledge of the housing market to our advantage. I would recommend Sasha and Country Properties if you are serious about getting the best deal from selling your property.PositiveProfessionalism

Natasha · 27 May 2022

5/5

Trustpilot

Country Properties Ampthill 5 Star Team

Country Properties Ampthill are great. I have used them several times of the years and the service is brilliant. Communication is on point and professional and they always make the service feel personable.

Gavin · 3 April 2025

5/5

Facebook

Country Properties Ampthill are great. I have used them several times of the years and the service is brilliant. Communication is on point and professional and they always make the service feel personable.

Gavin · 3 April 2025

2/5

Trustpilot

Poor service and telephone manner.

I contacted country properties to arrange a valuation on my property, however I was passed to a different branch, who then took a long time to get back to me. When I finally had a call from someone she jumped straight in with properties they had available without talking the time to properly hear our requirements. She then asked if we had any other valuations and who with, then starting to make negative comments on that estate agent (even though the other agent then went on to sell our house in 4 days). When we finally got round to our valuation she was utterly unimpressed that we had quite busy lifestyles and asked repeatedly that someone take some time off work so that she could properly discuss what they could offer after she had valued the house. I was very shocked with the poor telephone manner and the complete lack of flexibility around us. Not an agent that I feel would listen to us or work for us at all and we would not recommend them.

Customer · 20 October 2023

Agent replied · 27 October 2023

Good afternoon - I am sorry to hear this, can you please email me with details of the branch in question so I can look further into this for you please? ampthill@country-properties.co.uk

5/5

Facebook

I HIGHLY recommend Country Properties Ampthill. They have been extremely friendly, thorough and patient with us as we’ve sold our house. They are always helpful when I call and their communication has been up notch. I want to say a particular big THANK YOU to Sasha who has gone above and beyond and then some. We genuinely would have been lost without her. She has been a key element in helping us get through a difficult move with lots of restrictions and a management company. Thank you so much Sasha and the rest of the team. You are absolute gold. X

Natalie · 11 April 2022

5/5

Google

I have had an amazing experience selling my property with country properties. The Team were extremely helpful even with my purchase which was not technically there responsibility. Sasha was exceptional and definitely someone you need on your team if you are looming to move house. I can't recommend them enough

Oliver · 15 July 2024

5/5

Trustpilot

What should have been a fairly simple…

What should have been a fairly simple Exchange had its moments and stress, however discussing the issues with Country Properties, especially Sasha, calmed the situation and gave us the cushion and expert knowledge that was needed to make this a better move! The team have been excellent throughout and a big thank you for your help!

Mr · 23 March 2024

5/5

Google

We would recommend Country Property without reservation. The team were professional and friendly and kept us fully informed of status throughout the sales process. Sasha always kept us updated, which was important to us as we are not resident in UK, and worked hard to push the chain to completion. We are pleased we chose Country Properties and thank the team.

Kristina · 27 October 2025

5/5

Google

Sasha, Billie were great.It was a short property chain but was dealt with professionally. Sasha and the team kept pushing activities between the Solicitors always being professional, and courteous with a clear direction to keep up the momentum. Overall a great job and a big thank you for making our move run smoothly.

Michael · 18 May 2024

5/5

Trustpilot

We felt in safe hands that worked for us

We would recommend Country Property without reservation. The team were professional and friendly and kept us fully informed of status throughout the sales process. Sasha always kept us updated, which was important to us as we are not resident in UK, and worked hard to push the chain to completion. We are pleased we chose Country Properties and thank the team.

Kristina · 26 October 2025

5/5

Facebook

We would recommend Country Property without reservation. The team were professional and friendly and kept us fully informed of status throughout the sales process. Sasha always kept us updated, which was important to us as we are not resident in UK, and worked hard to push the chain to completion. We are pleased we chose Country Properties and thank the team.

Kristina · 26 October 2025

5/5

Google

My families experience with Country Properties has been seamless. Couldn’t recommend them highly enough. Sasha has been quick to respond, always available to speak and been with us every step of the way. The wider team have also been eager to help where possible too. We have just used them for the purchase of our new dream homes and would most definitely use and recommend them again (if we ever sold our dream home!)

Carlhoughton · 27 October 2022

5/5

Google

We’d absolutely recommend Country Properties Ampthill. Everyone was incredibly helpful and we were updated throughout the process without needing to ask. The photos taken of our house were excellent and the entire process of selling and buying, both with country properties, went very smoothly. Sasha was great, and also available to answer any questions we had. Thank you!

Kate · 14 January 2024

5/5

Google

From the first contact onwards our experience with the team at Country Properties was good humoured and positive. Their property valuation was logical and underpinned with local knowledge plus being alive to market trends. The videos and photos were complementary to a strong marketing narrative and very pleasant customer interface with potential client buyers and us as vendors. All through the lengthy process of marketing, selling and interfacing with other agents and solicitors Country Properties were supportive and accessible with ready answers to our queries as well as infinite patience and courtesy. We would commend that team to anyone if you were in the property selling and buying situation that we were. Good for viewings, communication, negotiating offers and sales progression. Thank you Country Properties.

Don · 14 March 2025

5/5

Google

The team were so helpful, in particular Sasha who was managing the sale of my buyer's property. We had a complex chain with a some difficult legal issues to sort out. Sasha worked tirelessly to keep the chain together and the whole thing moving. She was so helpful, communicative and friendly - and I was not even her client! Without her hard work, knowledge and dedication, not only would her client's sale have fallen through, but it would have been a disaster for us all the in chain. I also know this was not a one-off as I overheard her having similar conversations in another chain, where she was helping others - not just her own client. We are very grateful and would thoroughly recommend Country Properties.

David · 27 October 2021

5/5

Google

We used Country Properties for a house sale in the past and I remembered Ken Ravey for his knowledge of the market and sound valuation. This time I knew I didn't need to shop around. During our recent sale, Ken again came out to value the property - nice to see consistency! During the sale process I have always felt with Sasha and her colleagues that we were in very competent, experienced hands which not only managed things from Country Properties' perspective but proactively sought information from buyers, solicitors and estate agents. She also prepared me for completion with things to check to avoid delays. Thank you all at Country Properties Ampthill very much for your endless perseverance and chasing to bring this sale to fruition, and your cheeriness on the other end of the phone!

Philip · 27 October 2021

5/5

Trustpilot

Country Properties Hitchin Lettings Excellent

Country Properties Hitchin LettingsAll of the lettings team have been excellent in helping me secure the property I really wanted. Jo and Pam went way above and beyond what was required . They kept me up to date with everything and liaised with the owners to ensure the deal was done. Without their patience and understanding I would have been disappointed ! Thank you Ladies ...Thank you Country Properties

Karen · 7 February 2023

1/5

Google

I will reserve my comments! All I can say it could have been better and things done differently. It was certainly an Experience that will live long in my mind?😫 Thankfully all over now! Would I recommend this estate agents! Well all I can say is 'How long is a piece of string.? The estate agent in question was Sasha! Say no more! She says one thing infront of you and behind your back she says another! (Double standards)👎 I lost complete confidence in her.😪 Instead of working for me she worked against me.😪😪 Has anyone noticed that all there reviews have 5 stars? They only show the good reviews? Read into that what you may? This is a genuine review not the ones they show? The stars I have given above speech for themselves!😪 If I could have given ZERO STARS then I would have done so.😪 This estate agent is 'NOT TO BE TRUSTED.'👎😫🤣 If she recommends anyone especially a removal man who works under the company of 'Secondhand Alley' please keep well clear.👎👎👎 TREAD AT YOUR OWN PERIL.👎👎 'THEY HAVE A GUILTY CONSCIENCE' One word sums them up "SHAMBOLIC' 👎😫👎😫👎😫 They 'Have Fake Reviews.'

The · 29 June 2023

Agent replied · 27 October 2023

Good morning Mr Papa, As a local independent agent, established for 34 years, we pride ourselves on excellent customer service and operate with full transparency. We have helped thousands of families move over the years and receive much repeat business. Our 5-star reviews are genuine and truly reflect the effort and dedication of my team. I have looked into your file further and up until we introduced you to a highly regarded clearance man post exchange to help you with completion, you had said on a number of occasions that we 'were worthy of 6 stars' and 'had gone 500 extra miles over and above' I am very sorry you felt so differently towards us after this particular introduction was made. We truly feel he did a good job for you and ensured the clearance was done in time for completion. It is not our responsibility to source third parties to aid a smooth transaction whether that be for: Removals, numerous emergency locksmiths, conveyancers, personal couriers for important documents, witnesses at a location of your desire, personal bank transfers to solicitors, post-completion rubbish removal or any of the other favours you were provided help with outside of our profession all of which who we feel did a great job. Good luck for the future. Terry McCloud Director

5/5

Google

We were first time buyers and Country Properties managed the sale of the home we eventually bought. We dealt with Sasha who could not have been more fantastic throughout the whole process. She took initiative wherever needed, ultimately speeding the sale along and was an all round joy to communicate with; friendly, highly responsive, reassuring and professional. We couldn't recommend her or Country Properties enough. Thanks so much for all your hard work.PositiveResponsiveness, Quality, Professionalism

Cate · 28 May 2022

5/5

Google

We sold our property in Wixams with Country properties Ampthill earlier this month, the service and marketing was excellent and the property was sold at full asking price really quickly! Couldn't thank the team enough!

Charlie · 6 January 2025

5/5

Google

I am so impressed with the level of service provided by Country Properties (Ampthill) concerning the sale of my house. At every step of the process they have been extremely professional, friendly and communicative. They have gone far above and beyond what was required and have made the process far easier (and less stressful) than it could have been. I'm so grateful for all of the help and support I have received. Many thanks to all of the team. 5 stars!PositiveResponsiveness, Quality, Professionalism, Value

Katie · 13 July 2021

5/5

Trustpilot

We were so impressed with the care and…

We were so impressed with the care and commitment of Sasha at Country Properties as well as our great initial viewing of our property with Ken. The team really supported us throughout our purchase and we knew we could always contact them with any concerns or questions. Sasha’s positivity and warmth also really eased any worries along the way. I would 100% recommend Country Properties in Ampthill. Thank you again to a great team!

Charlotte · 10 June 2022

5/5

Google

Country Properties in Ampthill were professional and responsive to our every requirment. We went with them because they were part of our chain in a previous move, and Sasha was the reason that sale got over the line. Well, she did it again! Selling a home is not just about the listing, getting a buyer is only the beginning. The team at Country Properties ensured all aspects of our sale and purchase were met, financially and logistically. They go above and beyond. Sasha especially in the final weeks leading to Exchange was the key element in communicating with the whole chain and getting what was a complex chain over the line. We cant thank Country Properties & Sasha enough, super stars!PositiveResponsiveness, Professionalism

Emma · 30 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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