Trusted Agent profile · Altrincham
★★★★★
1,688 reviews across 2 platforms
213 Ashley Road, Hale, Altrincham, WA15 9TB
Collection By Thornley Groves's office in Altrincham, at 213 Ashley Road, is rated 4.3 out of 5 across 1,688 reviews on two platforms, including 48 Google reviews rated 3.9.
Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
5/5
TrustpilotShe is best
She is best, on time and kind, thank you for your help.
Dear Hussein,Thank you for taking the time to leave a five star review, highlighting your experience with us. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
5/5
TrustpilotHelpful when trying to arrange visits…
Helpful when trying to arrange visits to the property that were suitable for me.
Hi CustomerThanks for leaving us a great 5 star review, we really appreciate it!Kind regardsCustomer Care Team
5/5
TrustpilotExcellent and quick customer service…
Excellent and quick customer service from both Savannah and Gabriel
Dear Christos,Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Savannah & Gabriel. We really appreciate your kind words. Kind regards,Customer Care Team
5/5
TrustpilotGreat work from Justin and the Lettings…
Great work from Justin and the Lettings team - knowledgeable, effective and efficient. Thankyou!
Hi CBThanks for leaving us a great review, we really appreciate it! Kind regardsCustomer Care Team
5/5
TrustpilotFantastic service !
Fantastic service !! Cannot fault the professionalism and efficient service levels of Thornley Groves.
Hi MattThanks for the great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
TrustpilotGreat service
Thanks to Thornley Groves for continuing good service, and especially to Lucy Hobson for her ongoing help.
Dear CB, Thank you for your review of our Accounts Team based in the Vimto Gardens Office.Lucy will be delighted when informed, that you took the time to acknowledge her kind and helpful service. We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.Kind regards, Customer Care Team
5/5
TrustpilotExcellent and efficient service from…
Excellent and efficient service from Laura Turnock.Property re-let very promptly.
Dear Customer,Thank you for leaving Thornley Groves a 5* review. We appreciate your lovely comments!Best Regards,Customer Care Team
5/5
TrustpilotExcellent company to work with
Excellent company to work with, communication with the staff is brilliant.
Good Afternoon Thank you for taking the time to leave Thornley Groves a review.We really appreciate your kind words.Kind regards,Customer Care Team
5/5
TrustpilotDeal with management fees problem with…
Deal with management fees problem with nice lady Susana, good service and quick response! Happy to deal with!
Dear David, Thank you for taking the time to review Thornley Groves, especially the service you received from Susana, your Property Manager. She will be delighted to hear that she was able to help.Kind Regards,Customer Care Team
5/5
TrustpilotHad a great viewing with Kelly
Had a great viewing with Kelly , was super friendly and informative.
Thank you for leaving Kelly a 5* review! Kind RegardsCustomer Care Team
5/5
TrustpilotProfessional agents
Professional agents. Highly satisfied. My case was handled by Adeeb Ahmed
Dear Ioanna,Thank you for taking the time to leave a five star review, highlighting your experience with us. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
5/5
TrustpilotGreat letting service
Great letting service - got better rent than expected
Dear John, Thank you for taking the time to leave us a 5* review, we really appreciate your feedback and happy to read your rent was better than you expected! Best Regards, Customer Care Team
5/5
TrustpilotGreat Service
Professional service provided by Clare Carpenter & Kelly from Swinton office!!! Great team!
Hi CondyThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
4/5
TrustpilotGenerally pretty good
Generally pretty good, but not so convincing on chasing up out of the ordinary issues like disappeared key fobs etc.
Hello Clive,Thank you for taking the time to leave a five star review, highlighting your experience renting with us. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
5/5
TrustpilotVery good viewing provided by Kelly who…
Very good viewing provided by Kelly who was knowledgeable pleasant and patient.
Thanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
TrustpilotExcellent and friendly customer…
Excellent and friendly customer service from Adeeb Ahmed. Thank you!
Good Afternoon Thank you for taking the time to leave Thornley Groves a review.We really appreciate your kind words.Kind regards,Customer Care Team
5/5
TrustpilotHad an excellent service from Kelly…
Had an excellent service from Kelly McDermott ,Thornley Groves Swinton
Dear Stu Thank you for taking the time a great review on our page. Kelly will be delighted to read your feedback.Best RegardsCustomer Care Team
5/5
TrustpilotPrompt , friendly service
The staff are very helpful and excellent.
Dear Cheryl, I wanted to say thank you for this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated. Kind regards,Customer Care Team
5/5
TrustpilotGreat service
Great service! Made selling my property very easy, good communication and friendly
Hi RichardThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
TrustpilotHad a positive experience with good…
Had a positive experience with good communication and answer quick.
Dear XiaobaoThank you for taking the time to review Thornley Groves! Best Regards Customer Care Team
5/5
TrustpilotGreat service from Colette
Great service from Colette , thanks so much for all your support
Hi SusieThanks for the great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
TrustpilotRent
Liam helps me a lot, is always disponibile.
Dear Roland,Thank you for leaving Thornley Groves a 5* review. We appreciate your lovely comments in regards to Liam in our Prestwich Office!Best Regards,Customer Care Team
5/5
TrustpilotGreat service from Ryan and Andy
Great service from Ryan and Andy. I would happily use again,ThanksChris
Hi ChrisThanks for the great review, we really appreciate it!Kind regardsCustomer Care Team
4/5
TrustpilotPrompt response to references request…
Prompt response to references request Thankyou adeeb ahmed
Thank you for taking the time to leave Thornley Groves a review.We really appreciate your kind words.Kind regards,Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
