Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service
Quick responses, reliable, professional and friendly, especially from Akeem Ffrench.
Customer · 20 September 2021
Agent replied · 12 June 2024
Dear Customer, Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Akeem based in our Vimto Gardens Office. Akeem will be delighted that you took the time to acknowledge his 5* service. Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotDaisy Dixon
Daisy did a great job in finding me new tenants and kept me informed at all times.
Guards · 14 November 2019
Agent replied · 12 June 2024
Hello,We wanted to write to thank you for your review on Trustpilot, mentioning the excellent service you have received from Daisy Dixon our Southern Gateway based Lettings Consultant. Daisy will be delighted when informed, that you took the time out of your busy day to so.Reviews such as yours will help others in choosing their agent, so it really is appreciated. Kind regards, Customer Care Team
★★★★★ 4/5
TrustpilotI would warmly recommend Thornley…
I would warmly recommend Thornley Groves Estate Agents service!
Customer · 9 November 2021
Agent replied · 12 June 2024
Dear Customer Thank you for taking the time a great review on our page. .Best RegardsCustomer Care Team
★★★★★ 5/5
TrustpilotKelly McDermott Was very helpful during…
Kelly McDermott Was very helpful during our viewing
Andy · 27 December 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave Thornley Groves a review.We really appreciate your kind words.Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotKelly McDermott had a good service…
Kelly McDermott had a good service thanks.
Kapo · 17 February 2022
Agent replied · 12 June 2024
Dear Kapo, I wanted to say thank you for this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated. Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotA very good company to deal with
A very good company to deal with , try their level best to accommodate .Made sure all checks were thorough and waited for the right tenant .
Essap · 22 May 2023
★★★★★ 5/5
TrustpilotReally helpful in finding flat
Really helpful in finding flat. Thank you
Yashwanth · 2 February 2022
Agent replied · 12 June 2024
Dear Customer,Thank you for leaving Thornley Groves a 5* review. We are happy to see that our team made your experience with us 5 star!Best Regards,Customer Care Team
★★★★★ 5/5
TrustpilotJustin introduced a very nice property…
Justin introduced a very nice property and service is good.
Cheung · 30 July 2021
Agent replied · 12 June 2024
Hi CheungThanks for leaving us a great 5 star review, we really appreciate it!Kind regardsCustomer Care Team
★★★★★ 5/5
Trustpilotgood sevice
good sevice thank you your help
Customer · 22 February 2022
Agent replied · 12 June 2024
Thank you for leaving Thornley Groves a 5* review. Best Regards, Customer Care Team
★★★★★ 5/5
TrustpilotEasy to deal with Management Company
Very easy to deal with, good communication
Aidan · 14 December 2021
Agent replied · 12 June 2024
Good Afternoon Thank you for taking the time to leave Thornley Groves a review.We really appreciate your kind words.Kind regards,Customer Care Team
★★★★★ 4/5
TrustpilotThank you for the quick and excellent…
Thank you for the quick and excellent service.
Sunheri · 2 September 2021
Agent replied · 12 June 2024
Thanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotGreat people, honest service!
Excellent communication and support throughout. Honest and dedicated staff.
Customer · 26 June 2021
Agent replied · 12 June 2024
Hi CustomerThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
★★★★★ 4/5
TrustpilotHannah provides a great service for the…
Hannah provides a great service for the owners of the properties she manages.
RAFVCTEN · 2 July 2020
Agent replied · 12 June 2024
Dear RAFVC10,Thank you for taking the time to review Thornley Groves, and specifically Hannah, your Property Manager. We are happy to hear that you have enjoyed the service provided and hope this continues in the future. Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGreat service from Joe in the Vimto…
Great service from Joe in the Vimto Gardens office.
Gemma · 22 June 2021
Agent replied · 12 June 2024
Hi GemmaThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotI was selling my aunts house as her POA…
I was selling my aunts house as her POA and Matthews really made the experience easy and where helpful and professional from start to finish
Mrs · 23 May 2023
★★★★★ 4/5
TrustpilotQuick in responding to inquiry
Quick in responding to inquiry. Good customer service.
Customer · 28 June 2021
Agent replied · 12 June 2024
Hi CustomerThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotFriendly agent(Kelly) and really good…
Friendly agent(Kelly) and really good organisation!
Customer · 25 October 2021
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. Best Regards Customer Care Team
★★★★★ 5/5
TrustpilotVery proffesional
Very proffesional, great communication m
Piotr · 18 December 2021
Agent replied · 12 June 2024
Dear Piotr Thank you for taking the time to leave Thornley Groves a review.We really appreciate your kind words.Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotAgent
Agent : JustinVery nice, on-time. Good service!!!
DDD · 30 June 2021
Agent replied · 12 June 2024
Hi DDDThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotShamira Service was incredible
HiVery pleased with Shamira professionalisms and quick sorting out of the issue
Florina · 13 January 2020
Agent replied · 12 June 2024
Hello Florina,We wanted to write to thank you for your review on Trustpilot, mentioning the excellent service you have received from Shamira Dar recently. It was very kind of you to take the time to post this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotClearly explained every thing
Clearly explained everything
Customer · 6 January 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave Thornley Groves a review.We really appreciate your kind words.Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotTimely reminder for property…
Timely reminder for property check/testing -excellent service and communications.
Suzanne · 11 September 2020
Agent replied · 12 June 2024
Dear Suzanne,Thank you for taking the time to leave a five star review, highlighting your experience renting with us. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotMr Franki Lee
very friendly and helpful
Customer · 16 August 2021
Agent replied · 12 June 2024
Thanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotReally good experience
Really good experience. TOP
Mattia · 22 June 2021
Agent replied · 12 June 2024
Hi MattiaThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.