5/5
TrustpilotMr Franki Lee
very friendly and helpful
Agent replied · 12 June 2024
Thanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
Trusted Agent profile · Altrincham
Collection By Thornley Groves Altrincham reviews
★★★★★
1,688 reviews across 2 platforms
213 Ashley Road, Hale, Altrincham, WA15 9TB
Collection By Thornley Groves's office in Altrincham, at 213 Ashley Road, is rated 4.3 out of 5 across 1,688 reviews on two platforms, including 48 Google reviews rated 3.9.
Reviews
Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotReally good experience
Really good experience. TOP
Agent replied · 12 June 2024
Hi MattiaThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
TrustpilotGreat service
Very efficient, great service, well organized and trustworthy.
Agent replied · 12 June 2024
Thank you Sue. Everything you have said is what we aim to give our customers, so hearing that we have achieved this is very much appreciated.Regards,Customer Care Team
5/5
TrustpilotGreat experience 👍🏽 helped me get the…
Great experience 👍🏽 helped me get the rental property I wanted
5/5
TrustpilotFollow up my case promptly
Rating only, no written review.
Agent replied · 4 June 2026
Dear Ernest, Thank you for taking the time to leave a review on Trustpilot. Please feel free to contact us if you need anything further! Kind Regards, Customer Care Team
4/5
TrustpilotThe way they respond when needed is…
The way they respond when needed is great
5/5
TrustpilotGood service and reliable
Good service and user friendly Matthews website
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the great review!
4/5
TrustpilotAvailable when you need them
Very helpful staff!
Agent replied · 28 December 2024
Dear Penny, Thank you for leaving our team a lovely review! Kind regards, Customer Care Team
5/5
TrustpilotGood follow up
Rating only, no written review.
Agent replied · 23 August 2024
Dear Sheila, We thank you for taking the time to leave us a 5 star rating. Kind regards, Customer Care Team
5/5
TrustpilotResponse is on time
Agent replied · 23 August 2024
Dear Abiodun, Thank you for taking the time to leave us a 5 star review, it is much appreciated. Kind regards, Customer Care Team
5/5
TrustpilotHelpful agent.
Rating only, no written review.
Agent replied · 12 June 2024
Dear Ranjana, Thank you for rating us 5 stars and leaving a review. Kind regards, Customer Care Team
5/5
TrustpilotAshley was very helpful and thorough!
Rating only, no written review.
Agent replied · 12 June 2024
Dear Immie,We thank you for taking the time to leave Ashley a 5 star review. We are pleased to hear Ashley was very helpful and thorough.Kind regards, Customer Care Team
5/5
TrustpilotAsh was very helpful and patient with us
Rating only, no written review.
Agent replied · 12 June 2024
Dear Jack, It is great to hear Ash our Lettings Coordinator was both helpful and patient, your feedback is appreciated. Kind regards, Customer Care Team
5/5
TrustpilotPerfect timing and good explanations.
Rating only, no written review.
Agent replied · 12 June 2024
Dear Anju, We thank you for leaving us a 5 star review. Kind regards, Customer Care Team
5/5
TrustpilotThanks to ashley nice to work with him
Rating only, no written review.
Agent replied · 12 June 2024
Dear Abbas, We thank you for rating Ashley based in our Southern Gateway lettings team 5 stars, we are pleased to hear it was nice to work with him. Kind regards,Customer Care Team
4/5
Trustpilothelpful considerate hard working
Rating only, no written review.
Agent replied · 12 June 2024
Dear Alaeddin, Thank you for taking the time to leave us a review. Kind regards, Customer Care Team
5/5
TrustpilotLovely I love is property thank you
Rating only, no written review.
Agent replied · 12 June 2024
Dear Agnes,We appreciate you leaving us a 5 star review. The team will be delighted to read your positive feedback.Kind regards,Customer Care Team
5/5
TrustpilotHelpful staff
Rating only, no written review.
Agent replied · 23 August 2024
Dear Stephen,We appreciate you taking the time to leave us a five star review, thank you.Kind regards,Customer Care Team
5/5
TrustpilotClare and Kelly were super helpful !
Rating only, no written review.
Agent replied · 23 August 2024
Dear Chris, We thank you for leaving Kelly & Clare in our Monton sales branch a 5 star review, it's much appreciated.Kind regards,Customer Care Team
4/5
TrustpilotReliable managing agent
Rating only, no written review.
5/5
TrustpilotThey very good and helpful ☺️😊.
Rating only, no written review.
Agent replied · 12 June 2024
Dear Semhar, We thank you for taking the time to leave a 5 star review for our Prestwich team! It's great to hear they were so helpful! Kind regards,Customer Service Team
5/5
TrustpilotKelly was honest and reliable
Rating only, no written review.
Agent replied · 12 June 2024
Dear Customer,Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided. We really appreciate your kind words. Kind regards,Customer Care Team
4/5
Trustpilotvery friendly team
Rating only, no written review.
Agent replied · 12 June 2024
Dear Mrs Lynch, I’m very pleased to see that you have clearly been impressed by the overall service you have received from Thornley Groves. We really appreciate your kind words. Kind regards,Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
