Trusted Agent profile · Altrincham
★★★★★
1,688 reviews across 2 platforms
213 Ashley Road, Hale, Altrincham, WA15 9TB
Collection By Thornley Groves's office in Altrincham, at 213 Ashley Road, is rated 4.3 out of 5 across 1,688 reviews on two platforms, including 48 Google reviews rated 3.9.
Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
5/5
TrustpilotSupportive and professional
Rating only, no written review.
Dear Customer,Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided. We really appreciate your kind words. Kind regards,Customer Care Team
5/5
TrustpilotYour customer service is excellent
Rating only, no written review.
Dear CustomerThank you for taking the time to leave a great review for us!Best RegardsCustomer Care Team
5/5
Trustpilotgood quality
Rating only, no written review.
Hi Hussain Thank you for taking the time to leave us a 5* review! Kind RegardsCustomer Care Team
4/5
TrustpilotReview of Management
Very helpful
Hi FaridaThanks for leaving us a great 4 star review, we really appreciate it! Kind regardsCustomer Care Team
5/5
TrustpilotKelly is nice and helpfuk
Rating only, no written review.
Hi CustomerThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
GoogleRating only, no written review.
Dear Aaron, Thank you for the 5 star review! We really appreciate you taking the time to rate us! Kind regards, Customer Care Team
4/5
GoogleRating only, no written review.
Hi John We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we thanked you for your great rating. So thank you! Kind regards Customer Care Team
1/5
Googleterrible.
Hi Michaela We're sorry for not responding to your review earlier; we have a new Customer Care Team now who are managing all of our reviews and we just wanted to make sure we responded to your review. We're sorry your felt our service was terrible and only worth 1 star at the time. Normally we would investigate further any issues that have been mentioned, however, given how long ago your review was left, we understand that you may not want to take any issues any further. If that's not the case then please get in touch with us. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
