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Charters reviews from sellers

5.0

★★★★★

38 reviews from sellers · all 174 reviews

The Old Post Office, 17 West Street, Alresford SO24 9AB

38 reviews of Charters's Alresford office come from sellers, rated 5.0 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from sellers

38 reviews from sellers, from every platform, shown as written. First names only.

5/5

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Seller

Excellent Professional Service from start to completion

Matthew proved to be very professional in all aspects of his position.and kept us fully informed through the process as did his team in Alresford office.

Brian · 19 January 2018

Agent replied · 22 January 2018

Thank you for your 5 Star Rating. We take all feedback seriously and it is much appreciated.

5/5

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Seller

brilliant communicator

Gary has been great communicating from the start - I really appreciated his friendly, straight-talking and open demeanour, and knowledge of the market and industry.

Vivienne · 2 October 2017

Agent replied · 3 October 2017

Fantastic 5STAR review for Gary at Charters Alresford, thank you Vivienne for your time and feedback, it is most appreciated.

5/5

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Seller

Job done!

A sale in 4 days at full asking price! Could not ask for more. Matthew Clark and his team did a great job.

Michael · 11 August 2017

Agent replied · 14 August 2017

Thank you Michael for your 5STAR review for Matt and his team at Charters Alresford, it is much appreciated.

4/5

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Seller

Friendly, professional and tenacious.

A very easy experience working with Megan. She reacted quickly to requests and was generous with her time. Very happy.

Toria · 5 February 2018

Agent replied · 6 February 2018

Thank you for your Review of Charters. We take all feedback seriously and it is much appreciated.

5/5

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Seller

First class service

Matthew and his team have been exceptionally helpful over the past few months and have provided us with a superb service.

Lee · 10 November 2016

Agent replied · 10 November 2016

Lee, thank you very much for your kind words in response to the service provided by Charters in Alresford. 5STARS much appreciated. Thank you.

5/5

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Seller

Above and beyond the call of duty

Moving home can be one of the most stressful times in a person’s life. If you want an agent who will give you confidence and who you can trust to get the job done with minimal impact and utter professionalism - Charters are simply The Best. All I can say to the Alresford team is thank you - thank you - you are all fantastic.

Amber · 10 November 2017

Agent replied · 13 November 2017

Fantastic 5STAR review for the Charters Alresford Team, thank you Amber for your time and feedback, it is most appreciated.

5/5

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Seller

Great service

Gary gave us sound advice on the best way to market our property.

Alyson · 8 November 2017

Agent replied · 13 November 2017

Thank you Alyson for your 5STAR review for Gary at Charters Alresford, we appreciate your time and feedback.

5/5

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Seller

So nearly got us the sale!

Charters have done an excellent job and so nearly got us a sale but unfortunately the buyer pulled out at the 13th hour! It was completely unexpected but no fault of Charters. They had been very proactive and continue to be so in getting us another buyer. Particular thanks to Jo. Hopefully we will get there in end.

PETER · 4 December 2015

Agent replied · 24 March 2016

Peter, bitter sweet but great to have such honest feedback even in the midst of disappointment. A true testament of the work done by our team in Alresford. Thank you.

5/5

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Seller

Extremely efficient and informative.

We were constantly updated as to viewing bookings and feedback, which was quite important to us and once an offer had been made both he and the rest of the team worked as hard as possible to bring the sale to a speedy conclusion. Liaising with solicitors and the purchaser.

John · 16 March 2017

Agent replied · 16 March 2017

Thank you John & Gaynor for providing us with a 5STAR review and positive feedback following your recent dealings with the Charters team in Alresford.

5/5

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Seller

Matt heads a knowledgeable and helpful team

The Alresford office of Charters headed by Matt Clark have proved to be extremely hardworking, helpful and knowledgeable and I would have no hesitation recommending them. In our case Matt's individual attention and intimate knowledge of all that was going on with our transaction was impressive indeed.

Robert · 29 November 2016

Agent replied · 29 November 2016

Thank you Robert for this wonderful testimonial and open recommendation to others of Matt and his Charters team in Alresford... 5STARS much appreciated.

5/5

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Seller

Value for Money

Best Estate Agent I have dealt with for Property transactions. Appropriate email communications of visits, regular phone updates and excellent management of buyer. Highly recommended. James Clarke

James · 17 March 2016

Agent replied · 18 March 2016

James, thank you for the 'Best Estate Agent' endorsement! We strive to be the best communicators around within our business, as there is no excuse not to provide our customers with service! Thank You.

5/5

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Seller

Effective friendly professional service

We found the team at Alresford thoroughly effective and professional they were helpful in every way and we're always ready to listen. We always recommend them.

Sandra · 2 December 2015

Agent replied · 24 March 2016

Thanks for the great feedback Sandra.

5/5

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Seller

Professional and personable with valuable market insight

Rating only, no written review.

Helen · 16 July 2016

5/5

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Seller

Rating only, no written review.

Phyllis · 2 December 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from sellers about Charters

What do sellers say about Charters?

38 reviews from sellers, rated 5.0 out of 5 on average. For example, Brian wrote: "We have moved home a few times in recent years and can truly say that the efforts of Gary and his team in obtaining a successful offer for our current house ..."

How do you know a review is from one of the sellers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.