Trusted Agent profile · Aldershot, Surrey

Romans Aldershot reviews

4.5

★★★★★ Excellent

312 reviews across 1 platform

167 Victoria Road, Aldershot, Surrey, GU11 1JU

Part of Romans, see every office.

Romans's office in Aldershot, Surrey, at 167 Victoria Road, is rated 4.5 out of 5 across 312 reviews on 1 platform, including 312 Google reviews rated 4.5.

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4.5 / 5

312

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Aldershot office, from every platform, shown as written. First names only.

5/5

Google

Romans were excellent in helping with our house sale. They were very courteous with our tenants and extremely helpful in assisting us with our insurance inspections. Wouldn’t hesitate to use again.

Nathan · 1 December 2025

Agent replied · 31 December 2025

Dear Nathan James, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Romans have been dealing with our house sale, they have been professional, supportive, good at communicating and providing advice along the journey. We were allocated a move manager who liaised with our solicitor and the buyers solicitor and removed the need to chase. They also offered us a relocating service whereby another company can set up utility bills, WIFI service ect, so makes moving much easier. We unfortunately had to pull out of our house sale however Romans have continued to support and advise.

Rebecca · 29 May 2025

5/5

Google

A special shout out to Will at the Aldershot Office! Phenomenal service from him. Very Professional and efficient!! Thank you Sir! Theodore

Theodore · 18 June 2024

Agent replied · 21 June 2024

Dear Theodore Adonis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing service from Will in Aldershot Victoria Road. He has been a very courteous helpful and friendly asset in searching and securing a rental property in the Aldershot area. Has helped me with forms, viewings, and really has eased the whole process. Will has gone above and beyond what I would consider an estate agent to help with. I would highly highly recommend Romans in Aldershot and especially if you are lucky to have Will on your side you won't go wrong. 25 stars if I could.

Daniel · 11 November 2023

Agent replied · 25 November 2023

Dear Daniel Castillo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Romans - Aldershot manage a couple of properties for me. I have been with them for 10yrs+ now, & always found them to be a very professional company. …

Simon · 13 November 2025

Agent replied

Dear Simon Customer care is important to us so we really appreciate you taking the time to … More

5/5

Google

We have recently gone through the rental process with Shona Rogers in the lettings team. Shona was absolutely excellent - she was very responsive to both emails and calls, and nothing was too much. Based on how easy Shona made this process, we would recommend her to anyone looking to rentPositiveResponsiveness, Quality, Professionalism

Andrew · 25 August 2021

Agent replied

Dear Andrew And Shona Macdonald, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Aldershot. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Sold my property with the team at Romans Aldershot. Competitively priced, professional and helpful from start to finish. Really drove the sale all the way to completion and great service after. Thanks to Sasha, Holly, Alison and the rest of the team.

Craig · 11 January 2023

Agent replied

Dear Craig Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Wonderful experience with help from Darshil he was very helpful and kept me informed all the way through the process thank you so much Darshil.

Jenny · 14 March 2024

Agent replied · 21 March 2024

Dear Jenny Perestrelo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I found the staff at Romans Estate Agents to be helpful, active, and honest. The entire purchasing process for my new house was smooth and fantastic, and I am very happy with the completion. Thank you, Cheers

Mankumar · 10 August 2025

Agent replied · 13 April 2026

Dear Mankumar Rai We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

My partner and I have had a fantastic experience using Romans, special shout to Abbie (who has only been there 2 weeks, she was very professional and honest.) Also a big thanks to Charlotte who was in charge of our paperwork. Both ladies are very helpful and friendly.PositiveResponsiveness, Quality, Professionalism, Value

Kathryn · 22 June 2021

Agent replied · 21 June 2024

Dear Kathryn Thank you for the great review of our Romans Estate Agents Aldershot team. It’s fantastic to hear that Abbie and Charlotte were able to provide you with a great service that you were happy with. We are sure they will appreciate your positive comments and feedback. Kind regards Customer Care Team

5/5

Google

Romans checked in at every stage of our move, ensuring we understood next steps and were well prepared. Great service that we haven’t received from previous estate agents - Thank you!

Ed · 13 September 2025

Agent replied · 13 April 2026

Dear Ed Badger, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More

5/5

Google

Brilliant, I couldn't ask for me, Will kept us in the loop. Amazing, I can't highly recommend enough.

Lyn · 31 May 2024

Agent replied · 21 June 2024

Dear Lyn Downes Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I applied to rent through Romans in Aldershot in May 2023 and their efficiency enabled me to subsequently move into an excellent property very quickly. Mohammed Rajpute and his Team at the Branch have been thoroughly helpful to me as a tenant and no praise is too high for their positive attitude which I continue to appreciate. I would gladly recommend Romans of Aldershot to any prospective customer.

John · 20 March 2024

Agent replied · 21 June 2024

Dear John Webster Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

They have excellent service, every step is very timely and accurate, and Chloe is very patient and helpful in every reply. In short, I highly recommend using Romans and look forward to more cooperation between us in the future.

S · 14 August 2022

Agent replied

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Levi Is very good, very helpful thank you very much For your time, thank you very much once again.

Arati · 8 August 2026

5/5

Google

Excellent communication from Chloe and the team made renting a flat for my mother to live in really straightforward. Despite a few unusual circumstances everything went very smoothly and the help that I got from Romans really made a difference in what could have been a very stressful situation.

Simon · 4 November 2020

Agent replied

Hi Simon Doran, Thank you for the great review of our Romans Estate Agents Aldershot team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

1/5

Google

Took a month to fix our shower then refused to escalate the issue and straight up ignored us.

Avgustin · 1 December 2025

Agent replied · 31 December 2025

Dear Avgustin Radishev, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

More for Mackenzie Clayton than Romans, really helpful knowledgable guy. Professional and nice, pleasure doing business with Romans

Rob · 1 December 2025

Agent replied · 31 December 2025

Dear Rob Martin We greatly appreciate your 5-star review and the time you took to share your experience with Mackenzie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

A huge shout out to Alison Savva, who has been patient and supportive throughout this process. Buying an old cottage is never easy, she helped me navigate and pushed everything through. She went over and above what was necessary.

Louise · 16 April 2022

Agent replied

Dear Louise, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Scott Cauldwell and his team at the Aldershot branch were recommended to me by a friend and rightly so. On initial meeting, when commenting on how busy life was, and that in an ideal world we would have put the house on the market earlier, he responded, that we could get on with our lives, and Romans would take care of the selling. Indeed they did, finding us a buyer within 5 weeks. Much as we then lost that buyer, the team pulled out all stops. By three o’clock in the afternoon of the buyer dropping out, we had three viewings booked, and 6 days later we had a new offer. Sasha (our main contact), Dan, Holly and the rest of the team were most helpful and approachable, always having time to chat and keeping us up to date each step of the way. However, there was no pressure selling or harassing calls. They just got on with the job. 5 months later, we are moved into a new home with big smiles all round. I would not hesitate to recommend Romans to anyone looking for an estate agent local to Aldershot.

Bec · 24 June 2020

5/5

Google

Could not fault the staff at Romans’ Aldershot, especially Chloe who has been so helpful, and friendly throughout our whole process of moving. Nothing seemed like too much hassle to sort out and everything was done quickly and professionally. I would highly recommend Romans’ Aldershot, great service :)

A · 28 October 2019

Agent replied

Hi Hannah Thanks for the review - we are very happy to have provided you with such a positive experience and will ensure your feedback is passed to Chloe and the Aldershot team! We hope to be of service to you again in the future. Kind Regards Romans

5/5

Google

Great experience with Levi Darch at Romans. He was helpful and responsive throughout, arranging viewings smoothly and supporting us in getting our offer accepted. Really appreciate his help and would definitely recommend.

Sunaimi · 6 April 2026

5/5

Google

Since switching estate agents to Romans, they have managed to get 2 offers for the full asking price on my property. This is now the third property Romans have sold for my family, where another local agent has failed!! Thanks to the whole team at Aldershot especially Dan, Sasha and Holly who I found to be really helpful, friendly and who kept me updated throughout with honest feedback. I would highly recommend using Romans to anyone looking to purchase or sell a home.

Tam · 4 September 2019

5/5

Google

Having recently dealt with Scott and his team at Romans Aldershot I have found the whole team friendly, helpful and thoroughly professional! I have not moved for a long time and have had to deal with my move on my own as my family are not close by and the whole team have guided me through the process, agreed a sale on my property and have made the moving experience far less daunting than I thought it would be! I would happily recommend the whole team at Romans and if you are looking for an effective yet friendly agency that offers a very personalised approach to help their clients, then Romans are the ones to choose! First class agency that delivers a first class service all the way!

Susan · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Romans Aldershot

How many reviews does Romans Aldershot have?

Romans's Aldershot office has 312 reviews across 1 platform: 312 on Google.

What is Romans Aldershot's rating?

Romans Aldershot is rated 4.5 out of 5 across all 312 reviews, and 4.5 out of 5 on Google from 312 reviews.

Where is Romans's Aldershot office?

Romans Aldershot, 167 Victoria Road, Aldershot, Surrey, GU11 1JU.

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