Trusted Agent profile · Aldershot
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotGood advice
Good advice , helped us through the selling and moving procedure. Nothing was too much trouble.
Thank you for your kind review.I look forward to catching up with you in the next few days, on the day of completion.Kind regards,Steve PantherBranch Manager
5/5
TrustpilotVery approachable and helpful
Very approachable and helpful. Stayed in touch throughout the buying process. I would definitely recommend them!
Becky,Thank you for your review and comments. It has been a pleasure working with you, you've bought a beautiful house in a superb location. Best wishes in your new home,John MundayBranch Manager
5/5
TrustpilotVery happy with my dealings with …
Very happy with my dealings with Mackenzie Smith on the purchasing of my new lovely home.
Dear Noleen,Thank you for your excellent review. I am very grateful you took the time to do so.It was a pleasure dealing with you.I am glad you love your new home, you have bought a unique property and I look forward to hopefully popping around for a coffee when you have finished your proposed changes.See you soon.Kind regardsPaul Johnston,Branch Manager
5/5
TrustpilotMr Paul Phelan of Mackenzie Smith was…
Mr Paul Phelan of Mackenzie Smith was very helpful throughout the entire process. Despite being delayed due to Covid-19, he ensured I was continually updated with progress and offered assistance even for items out of his remit. Would highly recommend Mackenzie Smith.
5/5
TrustpilotGreat service and communication
Great service and communication. From offer to exchange in 4 weeks. Fastest move ever.
Thank you for taking time to leave us a review. I’m so glad the transaction went smoothly for you. Best wishes,Stephen Down,Senior Client Manager, Farnborough
5/5
TrustpilotVery friendly easy to deal with and…
Very friendly easy to deal with and prompt responses, what more can a buyer want!
Thank you Caroline. It definitely helped that you were both on the ball to keep things moving swiftly. Good luck in your new home and I look forward to seeing you around the village. James WebsterSenior Client Manager - Hartley Wintney
5/5
TrustpilotALWAYS THERE WHEN I NEEDED THEM
I WOULD HIGHLY RECOMMEND THIS COMPANY. YOU CAN CALL IN WITHOUT AN APPOINTMENT AND THERE IS ALWAYS A SMILING HAPPY FACE TO GREET YOU. THIS WAS MY FIRST EXPERIENCE AT SELLING A PROPERTY AND THE PAPERWORK WAS VERY COMPLICATED BUT JASON AND HIS TEAM MADE EVERYTHING RUN SMOOTHLY.
5/5
TrustpilotAndy Moran gave sound advise and…
Andy Moran gave sound advise and handled the sale in a very professional manner.
Thank you for your kind review. It was a pleasure to deal with you both and I wish you all the very best in the future.Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotPerformance
Great service, pleasant and friendly people, honest advice all the way through the sometimes frustrating experience.
Dear Tony & WendyThank you for showing your appreciation of our efforts.As before it was an absolute pleasure acting for you both and I trust that you can now relax and enjoy your time in the sun.Louise sends her best wishes.Stephen Tetlow Sales Director
5/5
TrustpilotCouldn't recommend Mackenzie Smith enough!
Couldn't recommend Mackenzie Smith enough, they made the whole process very easy and smooth and their customer service is second to none!
5/5
TrustpilotI found Mackenzie Smith to be extremely …
I found Mackenzie Smith to be extremely helpful and supportive.I would definitely recommend their services.
Hi Louise,Thank you for your kind review.I am glad to have been of service to you in what must have been difficult circumstances.I wish you all the best for the future.Kind regards,Steve PantherBranch Manager
5/5
TrustpilotExcellent as Previously
Service has been as high quality as we have enjoyed previously.Highly RecommendedMartyn n Katie4 Convent
Dear Martyn,Thank you for taking the time to write a review it is very much appreciated.Francis, Jenny and myself are delighted to be associated with your fantastic apartment and we are sure the new tenant will love living there.Kind regards,Michael ClarkeLettings Director
5/5
TrustpilotThank you for all your help in Letting …
Thank you for all your help in Letting these two properties, great service and advice.
Dear Mr Bull,Thank you for taking the time to write a review it is very much appreciated.Both properties were presented in such great condition.It was a pleasure to be of service and I look forward to helping in the future.Kind regards,Michael Clarke MARLA Lettings Director
5/5
TrustpilotOk great thanks a good job you worked…
Ok great thanks a good job you worked very well and comuncated well
Good afternoon Mr Knight,Thank you for your kind review today.It has been a pleasure working with you and your family regarding the sale of the land and I am delighted we managed to complete the process early for you.If there was ever anything else we can help with please do not hesitate to ask.With kind regards,Katherine GrayLand Director
3/5
TrustpilotConfusing at times
Confusing at times . Communication could be better.Felt at times purchaser was priority.
Thank you for your feedback Mrs Allen, we appreciate the time you have taken to review our service.Like you, we were very frustrated at the length of time it took to get the deal over the line. We pride ourselves in our customer service and I have to say I was a little surprised with your feedback considering the positive comments from Nick below. That said, all feedback is crucial for us to offer the very best service and we are grateful that you put your trust in us as a company.Wishing you all the best for the future.John MundayAsh Vale Branch Manager
5/5
TrustpilotGreat customer service
Staff are very helpful and kept in contact through the whole process. Great customer service.
Hi Emily and Carl,Always pleased to hear our buyers share the same experience as our vendors.I wish you all the best in your new home and I hope you have many happy years there.Kind regards,Gavin FrySenior Client Manager
5/5
TrustpilotGreat service from James Harris
Great service from James Harris. Kept us updated and was very communicative throughout.
Dear Mrs Stephens,Many thanks for your kind feedback.Overall I think everything ran smoothly and I am glad I was able to help when we had a few problems.I hope you are looking forward to moving into your new home and make sure you have a great weekend away next week.Best wishes,James HarrisFleet Branch Manager
5/5
TrustpilotWould highly recommend them very …
Would highly recommend them very helpful and nothing had too much for them .
Dear Mr and Mrs Rochford,Thank you for your positive feedback. Whilst we strive to provide the very best possible service possible, it’s always great to hear it from a client’s perspective. Thank you once again.Simon DredgeBranch Manager
5/5
TrustpilotGreat service got my property rented in…
Great service got my property rented in quick time in a difficult market.
Dear David,Thank you for taking the time to leave a review it is very much appreciated.Now that the tenants have moved in, let’s hope it is the start of a long, trouble free tenancy.Kind regards,Michael ClarkeLettings Director
5/5
TrustpilotFlat Let
A friendly and professional service from Michael Clarke in Farnborough lettings.......good tenants and no problems.
Dear Mr HolmesThank you very much for your review.Hopefully we can look forward to a long and happy tenancy.Kind regardsMichael
5/5
TrustpilotWent the extra mile
I would use mckenzie Smith again and would recommend. They really went the extra mile.
Hello SarahThank you for your kind review, and good luck with your Friday move in to your lovely house.Rest assured the focus of attention is still on your father's property, so I look forward to liaising with Tony &/or yourself in regards to thisMany thanks & good luck to you and Stuart.Best WishesSteve Panther
5/5
TrustpilotGood selling experience
Great attention to detail throughout, kept well informed very satisfied with the whole process. Nic
Hi Nic. It has been my pleasure in acting for you on the sale of your property in Winchester Street. Thank you for choosing Mackenzie Smith and for your kind comments.RegardsJon
5/5
TrustpilotI would highly recommend Mackenzie …
I would highly recommend Mackenzie Smith. Jason has gone above and beyond to find our perfect home and ensure that the transaction completed as quickly and smoothly as possible. Thank you to all the Team at Mackenzie Smith the whole experience has been a pleasure Kara
4/5
TrustpilotEfficient and effective
Great communication and speedy service. Would highly recommend using these guys
Thank you for taking the time to write the review and for the recommendation, it's greatly appreciated.Kind regards,Stephen DownSenior Client Manager - Farnborough
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mackenzie Smith's Aldershot office has 1,913 reviews across two platforms: 25 on Google, 1,888 on Trustpilot.
Mackenzie Smith Aldershot is rated 4.9 out of 5 across all 1,913 reviews, and 4.7 out of 5 on Google from 25 reviews.
Mackenzie Smith Aldershot, 122 Victoria Road, Aldershot, GU11 1JX.
