5/5
TrustpilotExtremely knowledge local estate agent
Sold my house so quickly and at a fair price.
Trusted Agent profile · Aldershot
Mackenzie Smith Aldershot reviews
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Reviews
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotTeam work is cooperative and professional.
Very cooperative and professional.
Agent replied · 29 October 2023
Thank you for your kind words and for taking the time to leave a review, we really appreciate it.Stephen DownAssistant Branch Manager - Farnborough
5/5
TrustpilotVery pleased with Mackenzie smith
Very pleased with Mackenzie smithFrom start to finishVery good customer service
Agent replied · 29 October 2023
Ian,Thank you for your review. It has been a pleasure working with you on the purchase of your property. Your comments mean a lot to us, as we do strive to deliver good customer service.Kind regards John MundayBranch Manager
5/5
TrustpilotGreat
Great, professional service
Agent replied · 29 October 2023
Dear Lara,Thank you for you posting your review. I'm really pleased for you that your purchase went so smoothly and reached its conclusion in an incredibly quick time scale. I hope your renovations go well and if you would like an opinion on values once you have completed everything, I'd be delighted to assist.Best wishes,Simon DredgeHook Branch Manager
5/5
TrustpilotVery helpful people.jason sorted a few…
Very helpful people.jason sorted a few problems for us.
Agent replied · 29 October 2023
Brenda, it was an absolute pleasure dealing with yourself and your husband, it did get complex, but we made it in the end, congratulations.Kind regards,Jason BowdenAssistant Branch Manager - Ash Vale
5/5
TrustpilotThanks for assisting us purchase the our house today.
Thanks for assisting us purchase the house we wanted.It all went through during the sad times of the Coronavirus with your assistance it was concluded as we had hoped in a sensible time frame by seller and buyer.
5/5
Trustpilotsuperb
incredibly professional, proactive and polite. couldn't recommend highly enough, thank you.
Agent replied · 29 October 2023
Dear Antonis,Thank you very much, it’s been great working with you and securing a tenant that could move so quickly. Kind Regards,Jayne JohnsonSenior Lettings Consultant
5/5
TrustpilotBeing kept informed all the way.
Rating only, no written review.
5/5
TrustpilotSimon Dredge the manager of the Hook…
Simon Dredge the manager of the Hook branch has been very helpful and supportive throughout the process, so would recommend Mackenzie Smith.
5/5
TrustpilotGreat Service
Our experience with Mckenzie Smith has been very positive. Do not hassle you as we have had before with other Estate Agents. Our contact was Pedro and we always managed to speak to him whenever we called. Great service
5/5
TrustpilotVery helpful and professional
Very helpful and professional. And friendly too
Agent replied · 29 October 2023
Thank you Martin and Kate.It was a pleasure dealing with you and I know your buyers are delighted with their new house.Lloyd ClarkeSenior Client Manager - Hartley Wintney
5/5
TrustpilotExcellent speedy service
Excellent speedy service. No problems at all. Would totally recommend
Agent replied · 29 October 2023
Dear Lynne,Thank you for taking the time to write a review it is very much appreciated.You are renting a lovely house and the landlord couldn’t be nicer so I am sure you will have a great tenancy.Kind regards,Michael Clarke MARLA Lettings Director
5/5
TrustpilotVery helpful and nothing was to much…
Very helpful and nothing was to much trouble
Agent replied · 29 October 2023
Thank you for your kind review. It has been a real pleasure to deal with yourself and I wish you all the best for the future. Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotWonderful people professional .
Wonderful people professional at all times. Etreamly kind and friendly.
Agent replied · 29 October 2023
Hi Mrs Crowley,Thank you so much for the comments, though it’s always easy being kind to nice people such as yourself. I hope you are all very happy in your new home.Regards,Francis WilliamsSenior Lettings Consultant
5/5
TrustpilotExcellent service
Excellent service. Certainly the best in Hook.
Agent replied · 29 October 2023
Dear Mr Gray, Thank you for your positive feedback and compliment. I was delighted to bring your sale to a prompt and successful conclusion.Simon DredgeHook Branch Manager
5/5
TrustpilotExcellent service
Excellent service. Always happy to assist and very friendly.
Agent replied · 29 October 2023
Dear Stephanie,Thank you for taking the time to write a review it is very much appreciated.Kind regards,Michael ClarkeLettings Director
3/5
TrustpilotPolite and friendly but a little too…
Polite and friendly but a little too laid back and uncommunicative. Far too negative about exchanging contracts quickly in the face of pressure from the chain below - were it not for my persistence, the purchase would have certainly been aborted.
5/5
TrustpilotStaff are professional
Staff are professional, friendly and helpful
Agent replied · 29 October 2023
Dear Mrs Barnsley,Thank you for posting your positive review of our services. Kieran and I are delighted to welcome you into Hook and have no doubt that you will enjoy living in your new home. If we can ever be of further service to you, please be sure to let us know.Best wishes,Simon DredgeHook Branch Manager
4/5
TrustpilotThey did a great job for us very…
They did a great job for us very helpful.When our first purchase fell through they had us back on the market very quickly and sold within a week.
3/5
TrustpilotUnfortunately it seemed to take a while…
Unfortunately it seemed to take a while 6 months (pre-COVID) to get any offers. However once lockdown lifted the offer came through. Darren did very well in the closing month to get the sale through.
5/5
TrustpilotSelling with Mackenzie smith
I’d like to just say on my previous review I can’t fault them I thought I gave them 5 stars but was having problems with trustpilot so I’m writing again and making sure they are given 5 stars
5/5
TrustpilotVery good and reliable all round
Very good and reliable all roundNeil GrundyMalahide Ireland
Agent replied · 29 October 2023
Dear Mr Grundy,Thank you for your review.It has always been a pleasure dealing with you and your property.Let’s hope this is the start of long, trouble-free tenancy.Kind regards,Michael ClarkeLettings Director
5/5
TrustpilotFleet Sale
Excellent communication. Very honest. Clear feedback on viewing. Very please.
Agent replied · 29 October 2023
Dear Alex,It was great working with you and wish you all the best in the future.Justin SmithSenior Client Manager
5/5
TrustpilotExcellent/professional service
Excellent/professional service - absolute control over a difficult chain - cannot recomend their services enough. Mackenzie Smith (Yateley office) took a lot of stress out of the house move 'process'. BRILLIANT!!Thank you so much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mackenzie Smith Aldershot
How many reviews does Mackenzie Smith Aldershot have?
Mackenzie Smith's Aldershot office has 1,913 reviews across two platforms: 25 on Google, 1,888 on Trustpilot.
What is Mackenzie Smith Aldershot's rating?
Mackenzie Smith Aldershot is rated 4.9 out of 5 across all 1,913 reviews, and 4.7 out of 5 on Google from 25 reviews.
Where is Mackenzie Smith's Aldershot office?
Mackenzie Smith Aldershot, 122 Victoria Road, Aldershot, GU11 1JX.
