Trusted Agent profile · Aldershot
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful reliable easy to deal with good…
Helpful reliable easy to deal with good communication.
It was a pleasure Marcin. Congratulations on your first purchase, I’m sure you will be very happy there!Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotOutstanding service
From first contact totally professional and outstanding communication including responsiveness.This has totally restored my faith in local estate agents. I highly recommend using Mackenzie Smith.
4/5
TrustpilotVery helpful and efficient
we had to drop the price, but I think the original asking price was a bit ambitious.We did appoint another agent but MS sold it in the end and with that came lots of help and advise by all the staff.
5/5
TrustpilotGreat team
Great team ! Always helpful!
Hi Gabriela,Thank you for the review and it is always good to hear that you have had a good experience and that the whole team has contributed towards this.See you on completion!Kind Regards,Gavin FrySenior Client Manager - Yateley
5/5
Trustpilothouse sale
Reliable and informative with the sale of the house
Dear Sean,It was a pleasure dealing with you and your wife marion, I hope you have many enjoyable years at the Gardens.Kind regards,Jason Bowden Assistant Branch Manager
5/5
TrustpilotKept informed at all times
We were kept informed at all times by John
Thank you Bob,I am glad you were happy with the service we provided and it was a pleasure keeping you fully informed all times.Kind RegardsJohn Munday
4/5
TrustpilotThroughout the viewing process we could…
Throughout the viewing process we could have done with a bit more information but I think this was down to the Covid situation. From the offer through to completion they were very helpful.
5/5
TrustpilotHad a very good experience working with…
Had a very good experience working with Mackenzie Smith estate agents.I found them to be very efficient and friendly with how they handle their customers.Give one regular updates throughout the process and I would highly recommend them.
5/5
Trustpilotexcellent
excellent - good communication and consistent update
Thank you for your feedback and for using Mackenzie Smith and I wish you every success and luck with your move in January.Kind regards,Steve PantherFarnborough Branch Manager
4/5
Trustpilot31 OAKLEY
The did what they said the would. Professionaly.
Dear Mr WhiteThank you for your kind comments. I know Jason worked very hard liaising with all parties in the chain keeping them fully up to date on a regular basis. I hope you will happy in your new home.Kind regardsJohn MundayBranch Manager
5/5
TrustpilotGreat communication
Would definitely recommend, and use Mackenzie Smith again.
Hi VickyThank you for your comments on Trust pilot. It has been a pleasure working with both of you, keeping you advised on what was going on throughout the transaction. Customer service is so important to me.I look forward to handing over the keys to you next week.Kind regardsJohn MundayBranch Manager
5/5
TrustpilotExcellent service
Excellent service. Always updated us with information and were easily available for inquiries.Would recommend if you looking for sale or rent definitely get in touch with you all. Thank you
4/5
TrustpilotCompetent estate agent
Competent estate agent, helpful with good service.
Congratulations on the exchange of contracts. Thanks you for all your assistance and we look forward to completion and handing over the keys to your new property.Best Regards,Jon Lacey Branch Manager
5/5
TrustpilotVery good estate agents
Very good estate agents. Best parson gavin.
Hi Mr Sohil,Thank you for your review.I hope you are very happy in your new home.Look forward to seeing you on completion day to collect keys.Kind regards,Gavin FrySenior Client Manager
5/5
TrustpilotAll quick and painless.
All quick and painless.Perfect service
Dear Stephen,Thank you for your review, I am pleased that all went through without any hiccups and that you are now settled into the property.Kind regards,Tracy CookSenior Lettings Consultant
5/5
TrustpilotAce Company
My family and I have used this excellent company on several occasions and they have yet to disappoint.
5/5
TrustpilotGreat service
Great service, v thorough and professional
Thank you for your kind comments. The service levels we strive for are very high. I would personally like to say it has been a pleasure representing you and I hope you are happy in your new homeJason BowdenAssistant Branch Manager
5/5
TrustpilotGreat service
Great service, Polite, Professional and friendly.
Thank you for your kind review.I would also like to thank you for your initial instructions and intrusting me with the sale of your land.It was a pleasure to represent you both throughout the planning permission and sale process. I appreciate the land has now been sold, but if there was anything you needed throughout the build process of the new homes please don’t hesitate to give me a call.I truly wish you both all the best with your future plans.Kind regards as always,Katherine GrayLand Manager
5/5
TrustpilotGOOD SERVICE FRIENDLY KNOWLEDGEABLE…
GOOD SERVICE FRIENDLY KNOWLEDGEABLE STAFF
Thank you for your kind feedback, it's very much appreciated.Best wishes,Stephen Down,Senior Client Manager, Farnborough
5/5
TrustpilotVery pleased with all aspects.
Very pleased with all aspects.Found them to be friendly,informative and very helpful and would certainly be my first choice for any further business,.
5/5
TrustpilotExcellent service
Very helpful and friendly staff
Mr Pankhurst,It was a pleasure helping you move into your new home and I wish you all the best in the future.Kind Regards,Justin SmithSenior Client Manager - Fleet
4/5
TrustpilotMy review
They were cool really help me
Thank you for your feedback and we wish you good luck in your new home. Best regards,Darren, Jason and the team at Ash Vale.
5/5
TrustpilotAlways efficient and professional …
Always efficient and professional service.
Dear Mrs Bentley,Thank you for your kind words it is very much appreciated.Kind regards,Tracy CookSenior Lettings Consultant
5/5
TrustpilotExcellent service,
Excellent service and very faster action.
Dear Ruk,Thank you for taking the time to review us on Trustpilot.I am pleased the Friday move went smoothly for you.Best Wishes,Steve Panther Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mackenzie Smith's Aldershot office has 1,913 reviews across two platforms: 25 on Google, 1,888 on Trustpilot.
Mackenzie Smith Aldershot is rated 4.9 out of 5 across all 1,913 reviews, and 4.7 out of 5 on Google from 25 reviews.
Mackenzie Smith Aldershot, 122 Victoria Road, Aldershot, GU11 1JX.
