Trusted Agent profile · Aldershot
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic
Pedro dealt with our sale from start to finish. He was honest, professional and very likeable estate agent who keep us appraised (and calm) throughout the whole process. Excellent company who I would highly recommend. Thank you, Tony and Liz, North Camp (now in the North East).
5/5
TrustpilotHouse Move
A fantastic service from start to finish. We would recommend Mackenzie Smith to anyone selling / buying a property.I would like to thank all the staff at the Yateley Office for all there help with our move in a very difficult time. Thank you all
5/5
TrustpilotExceptional help from Luke and Dan
Exceptional help from Luke and Dan, thorough and timely!
Dear Dr Bachtold,Thank you for your review. We look forward to handing you the keys to your new home!Kind regards,Dan FranklinSenior Client Manager - Fleet
5/5
TrustpilotGreat service
Jayne Johnson of Mackenzie Smith provided individualized, pleasant and supportive service. Excellent letting experience; it makes me happy.
Hi Conrad,Thank you for your comments, I’m glad our service makes you happy, we’ve certainly done our job so far then!Best wishes,Jayne JohnsonSenior Lettings Consultant
5/5
TrustpilotVery professional
Very professional, great communication between all parties, very thorough and consistently high level of service. Would recommend.
Hi Tina,Thank you for your review, it was great to meet you and to deal with both you and your sister. I wish you every success in your onward purchase.Kind regards,Steve PantherFarnborough Branch Manager
5/5
TrustpilotVery professional
Very professional. Kept me updated on a regular basis and the whole process was very easy.
Ms Brown, Many thanks for your review. It was a pleasure to assist you in your move and I wish you all the best for the future.Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotOutstanding!
The agents have been very helpful throughout the process of buying our first home.
Many thanks for taking the time to leave a review. I am pleased we were able to help you buy your first home and we wish you all the best. Regards, Nick KirbySenior Client Manager
5/5
TrustpilotExcellent service
Excellent service. Good feedback after viewings and good communication throughout.
Thanks Mark, a pleasure doing business with you, hopefully speak to you again in the near future. Lloyd ClarkeSenior Client Manager - Hartley Wintney
4/5
TrustpilotGOOD SERVICE
GOOD SERVICE, ALWAYS KEPT INFORMED OF DEVELOPMENTS AND LOOKED AFTER WELLBEING AND SECURITY OF THE EMPTY PROPERTY.
Dear David,Thanks for taking the time to review, it really is appreciated.Glad we could be of assistance, and if there's anything we can help with in the future, please don't hesitate to get in touch.Best Regards,John MundayBranch Manager
5/5
TrustpilotProfessional
Professional, realistic, gave us sound advice during a difficult timeI would recommend
It was a pleasure assisting you in the sale and I'm over the moon that in these difficult times we have successfully managed to get you moved. Thank you for the taking the time to leave a review, it really is appreciated. Stephen DownAssistant Branch Manager - Farnborough
5/5
TrustpilotOur opinion of Mackenzie Smith.
Very efficient and kept on top of things. All the staff dealing with our move were very friendly.
On behalf of all of us at Mackenzie Smith thank you for your kind review and all the best for the future!
5/5
TrustpilotExcellent service
Mackenzie Smith, and Nick Kirby in particular, have been excellent throughout our sale. Good knowledge and understanding of the local market, and we were kept well informed throughout. Always professional and worked hard to help our sale progress. Would definitely recommend.
5/5
TrustpilotFriendly and very helpful
Friendly and very helpful! Would 100% recommend Mackenzie Smith Estate agents!!
Thank you for taking the time to leave such a positive review. Wishing you all the best in your new home. Stephen DownAssistant Branch Manager - Farnborough
5/5
TrustpilotThe best estate agent in Farnborough
Great communication.Pleasure to deal with.Very glad that we choose this estate agent .Would recommend to any one.
Hi Arif and Sara,Thank you for taking the time to write a review, it is appreciated. From the beginning we said that we would do whatever it takes to find the ideal home for you and your family, even if that meant finding you another buyer to give you the time to do so, which in this case was required. Although it has taken longer than we had all expected, moves like this are to us the most satisfying of them all.We wish you all the best and we look forward to seeing you on completion day!Kind regards,Gavin FrySenior Client Manager
5/5
TrustpilotFantastic!
Fantastic! Very professional, extremely efficient, incredibly helpful and very approachable.I would highly recommend this company.
Dear Mr & Mrs Norris,Thank you for taking the time to leave such a positive review. It was a pleasure to get you through to exchange and so quickly after the new chain was put together!Wishing you all the best for your move to the West Country.Many thanks,Kieran EganSenior Client Manager - Yateley
5/5
TrustpilotAlways there to help
Always there to help, fantastic service and went above and beyond to assist with our purchase.
Dear Mr Millard,Thank you for taking the time to leave such a positive review. It was a pleasure to get you through to exchange and I look forward passing you the keys on completion day!Many thanks.Simon Dredge Hook Branch Manager
5/5
TrustpilotMany ups and downs but Simon always…
Many ups and downs but Simon always chased and kept things moving and us informed.
Thank you for your positive thoughts Frank. I’m pleased that I was able to be influential in ensuring that your sale exchanged successfully.Kindest Regards,Simon DredgeHook Branch Manager
5/5
TrustpilotAlways helpful and returned calls…
Always helpful and returned calls promptly.
Thank you for your kind words. We always do our best to assist.David LakeSenior Client Manager - Farnborough
5/5
TrustpilotHouse Purchase (North Camp)
Very good service, from offer to completion, would highly recommend.
Hello Nathan, Thank you for your review, it was likewise a pleasure dealing with you.Best wishes for the future.David LakeSenior Client Manager - Farnborough
5/5
TrustpilotThree full asking price offers received …
Three full asking price offers received within a week of marketing. Exceeded all expectations. Highly recommended!
Dear Charlotte,Thank you so much for taking the time to write your review it is very much appreciated.Kind regards,Michael ClarkeLettings Director
5/5
TrustpilotHouse purchase
First class service from Gavin and all of the team. Will definitely recommend you to others. Thankyou.
Hi Lisa,It's been a pleasure working with you. I couldn't ask for a better review, as we pride ourselves on our customer service, for both buyers and sellers alike. The fact that you would recommend us to others, means that we have done what we set out to achieve.I hope you and Mark are very happy in your new home.Thank you,Gavin FrySenior Client Manager
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Professional, knowledge staff who go above and beyond.
5/5
TrustpilotExcellent
Approachable throughout the team. Nothing is to much for them. Thanks gavin for all your help 😎
Hi Sean,It's been a pleasure working with you and thank you for the review. I wish you all the best with the future, enjoy your stress free holiday away in the sun.Kind regards,Gavin FrySenior Client Manager
5/5
TrustpilotI would highly recommend Mackenzie…
I would highly recommend Mackenzie Smith. They made the process of renting simple and easy.
Dear Miss Weller,Thank you for taking the time to post a review, it was a pleasure dealing with you and I hope you are happy in your new home.Best regards,Tracy CookSenior Lettings Consultant
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
