Trusted Agent profile · Aldershot
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful team and great service
Very helpful team and great service. Proactive and engaged from start to finish.
Dear Mark,Thank you for you recent review of the service you received from the Hartley Wintney office. It was a pleasure dealing with you and I hope you enjoy living in the village.Kind regards,Mark WilsonSenior Client Manager
5/5
TrustpilotEfficient and informative
The staff were very efficient and informative. We had never moved home before and they very supportive. Would highly recommend.
Thank you Mark & Anna for your kind review.I am so pleased that you were able to secure this house as I know how keen you were to stay in that specific location.I wish you & your family the very best.Kind regards,Steve PantherFarnborough Branch Manager
5/5
TrustpilotInvestment Purchase Fleet Mill
I was looking for a property as an investment and the Sales team were knowledgable and not pushy. I was advised on the factors to consider with the different apartments which enabled myself to reach the right decision.
4/5
TrustpilotGreat communication friendly staff
Great communication with our advisor very friendly staff. Kept in the loop through the whole process. Would defiantly recommend.
Thank you for the kind words, it has been a pleasure working with you.All the best in your new home,Justin SmithAssistant Branch Manager - Fleet
5/5
TrustpilotGreat service
Great service. Pleasant sales person. information, helpful and on the ball. Thank you.
Dear Nigel, Thank you for your positive review. I’m really pleased that we have exchanged and completed. All the very best, Simon DredgeBranch Manager, Hook
5/5
TrustpilotMackenzie smith was fantastic …
Mackenzie smith was fantastic throughout our moving process, could not have been more helpful. Very pleased with their service would definitely recommend.
Thank you for your positive thoughts Rebecca. It was a pleasure to deal with you and your family, and I’m very pleased that we were able to expedite a smooth transaction for you. If we can help you in the future in any way, you know where we are.All the best,Paul Johnston Branch Manager
5/5
TrustpilotThe representatives of MacKenzie are…
The representatives of MacKenzie are all very helpful.
Hello Ray,Thank you for taking the time to write this review, good luck with the offer you have placed and we will keep you updated.Andrew TraversSenior Lettings Manager
5/5
TrustpilotSuperbly professional service and such…
Superbly professional service and such friendly people too. You couldn't want for a better Estate Agent. So highly recommended.
Dear Mrs Millar, Thank you for taking the time to provide your very kind and positive review. I am so pleased that you gave us the opportunity to act for you in selling your beautiful home. I hope that you have settled in well in your new home and should you ever need our assistance again, please get in touch any time.Simon DredgeHook Branch Manager
5/5
TrustpilotSuper efficient
Super efficient, helpful and friendly service. They found my dream house for me!! So impressed. Would highly recommend
Samantha, thank you for visiting our offices in Ash Vale and I’m so pleased it lead to you letting a home through Mackenzie Smith and getting finally settled before Christmas.Kind regards,Jason BowdenAssistant Branch Manager - Ash Vale
5/5
TrustpilotIn difficult circumstances
In difficult circumstances, the team did a fantastic job, good communication, honest hard work. Definitely recommend.
Thank you for taking the time to provide such kind feedback. You are absolutely right, it was certainly a challenging time and I am just so pleased we were able to find a lovely family to buy your property. I hope we can do more business in the future. Best wishes, James HarrisFleet Branch Manager
5/5
TrustpilotVery professional
A very professional outfit. Handled all stages of the process well and got us t he sale we needed within our timescales.
David it was a pleasure dealing with you and Samuel. Thank you for taking the time to review us.Best regards,Jason BowdenAssistant Branch Manager
5/5
TrustpilotRecommended
We has Alex as our contact at Mackenzie Smith (Farnborough) and he was friendly and honest throughout the whole process.
Many thanks for your review, I look forward to seeing you at the end of the month for completion.Kindest Regards,Alex CoxClient Manager - Farnborough
5/5
TrustpilotI really enjoyed all the attention and…
I really enjoyed all the attention and professionalism of the entire team.
Dear Felipe,Thank you for taking the time to leave your review, it is very much appreciated.I hope you enjoy your new home.Kind regards,Michael Clarke (MARLA)Lettings Director
5/5
TrustpilotGood all round service
Bought and sold through the Fleet branch, a good experience as both buyer and seller, professional and polite, will certainly use again.
Dear Mr & Mrs Humphreys,Thank you for the kind words, I was glad to be of help.Really pleased you got the house you wanted and myself and the team wish you all the best in your new home.Kind Regards,Justin SmithSenior Client Manager
5/5
TrustpilotExcellent service keep me informed at…
Excellent service keep me informed at all times
Thank you for your review. It was a pleasure working with you.All the best, Dan and the team.Dan FranklinSenior Client Manager - Fleet
5/5
TrustpilotWould Highly Recommend
We had a very good experience selling with Mackenzie Smith. The circumstances were difficult and they were incredibly respectful to that.
Dear Rachel,Thank you for your review, it was a pleasure helping you and Nick with your sale.Should there ever be anything I, or my colleagues, can do, please don’t hesitate to get in touch. Kind Regards, Kris HolmesSenior Client Manager
5/5
TrustpilotAbsolutely brilliant support
Absolutely brilliant support and service from Darren, helped me solve a lot of issues with my solicitor on my sale, kept me updated all the time, returned every call and email I sent, thanks for sticking with it for the insanely long and bumpy road to my new home
5/5
TrustpilotGreat team at the Aldershot branch
Tom, Paul and Ethan did a fast and professional job in selling our house, kept us informed every step of the way and chased solicitors to progress completion, would definitely use them again. Many Thanks
5/5
TrustpilotPurchase and sale
We were very happy with the service provided by macenzie Smith Estate agents. From start to finish they were responsive and supportive. I would particularly light to recognise the support of our client manager Darren Allett. He always went out of his way to provide exceptional service
5/5
TrustpilotDid a great job
Did a great job of pushing my sale forwards and excellent communication throughtout.
Thank you for the review.We got there in the end, in spite of the “solicitor communication issues”! Kind regards. Steve PantherFarnborough Branch Manager
5/5
TrustpilotLand purchase
Professional service, great communication
Mrs Wood, thank you for your kind words, I’m pleased that the land suited your requirements. Thank you for the speedy purchase.Gary TetlowLand Manager
5/5
TrustpilotWe have used Mckensie Smith a number of…
We have used Mckensie Smith a number of times and have always had a very professional and pleasant experience.
Dear Mr & Mrs Mosley,Thanks again for the opportunity to sell your lovely home and the 4 new builds to the rear. It was a real pleasure dealing with you. As discussed, hopefully our paths should cross again in 2019.Kind regards,Jason BowdenAssistant Branch Manager - Ash Vale
5/5
TrustpilotVery helpful liaison between solicitors…
Very helpful liaison between solicitors and kept things on track. thank you.
Thank you for the feedback, so glad to get the sale over the line for you.Justin SmithAssistant Branch Manager - Fleet
5/5
TrustpilotExcellent service
Excellent service, advice and guidance throughout the whole process, in which we were kept regularly informed of scheduled appointments and feedback. I would definitely recommend Mackenzie Smith's, in particular the manager Darren, whose calm reassurance provided much comfort.
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