Trusted Agent profile · Aldershot
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service and thanks so quick…
Excellent service and thanks so quick and efficient thank you.
Thank you. I am so glad that we could help you and get this sale through quickly to enable you to make your emigration plans a reality. I wish you all the best in your new life overseas.Steve PantherFarnborough Branch Manager
5/5
TrustpilotExcellent service
Excellent service by a very professional team lead by Stephen Downs nothing was too much trouble and everything was done swiftly and cheerfully
Thank you for your kind words. I wish you all the best for the future.Kind regardsStephen DownSenior Client Manager - Farnborough
4/5
TrustpilotBuying and Selling through McKenzie Smith Ash Vale
When showing people round our house (when selling), our house was as we left it every time. Very friendly and approachable staff who did not pressurise us in any way during selling or buying. Some unnecessary concerns with negotiating house price upon buying and timings on move day. We would very likely use McKenzie Smith again.
5/5
TrustpilotMackenzie Smith do it best!
Nick did as he said! He sold the house. Highly professional, absolute pleasure working with. Few issues on buyers side. But would highly recommend Mackenzie Smith. Thank you!
4/5
TrustpilotOur purchase was extremely challenging…
Our purchase was extremely challenging but thanks to the team at Mackenzie Smith we got our purchase.Huge thank you to them
Thank you so much for your very kind review. I am so please we got there in the end and I wish you both all the very best with the future in your first home. Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotAs a first-time landlord, thank you.
As a first-time landlord and an experienced renter, I am very much appreciative of the guidance, experience and assistance of MacKenzie Smith Estate, Lettings Dept. I’m very grateful to know I have Michael at the other end of the phone to answer my questions. My first steps were eased. Thank you.
4/5
TrustpilotVery good comms and back up by Tracy on…
Very good comms and back up by Tracy on finding my first formal rental. Then first one mentioned to me! Perfect place.
Thank you for your kind review, it was a pleasure assisting you in finding the right property for your needs.Kind regards,Tracy CookSenior Lettings Consultant
5/5
TrustpilotVery good service from Simon at Hook…
Very good service from Simon at Hook office for our sale. Very professional but friendly and easy to deal with
Dear Alan,Thank you for providing such a superb review. I’m so pleased that I could be so influential in ensuring that the transaction was a success, and that your sale went through without a hitch. I wish you both the very best in your new home.Simon DredgeHook Branch Manager
5/5
TrustpilotProfessional and efficient.
I found Mackenzie Smith to be both professional and efficient. The staff were also warm and friendly. I would recommend their services to anyone.
Dear Mark,Thank you for taking the time to leave a review. It is very much appreciated.Hopefully this will be a long and happy tenancy for you both.Kind regardsMichael Clarke MARLA Lettings Director
5/5
TrustpilotFirst Class
First Class, professional, attentive, great service, gets results - would definitely use Gavin to sell our home - if we ever move
Dear John,Has to be the fastest of the year! One month from start of sale to exchange.All the best to you and the family and thanks for the review.Kind Regards,Gavin FrySenior Client Manager, Yateley
5/5
TrustpilotGreat viewing
We viewed two properties with Paul Hillyer and were very impressed with his knowledge of the properties. We have viewed quite a few houses recently and found Paul the best agent we have had so far.
5/5
TrustpilotSimon at the Hook office has been…
Simon at the Hook office has been extremely helpful, courteous and always professional throughout the process.
Dear Stephen, Thank you for your positive feedback. I’m very pleased to be of service to you. I wish you all the very best with your purchase and look forward to seeing your project completed. Best Wishes,Simon DredgeHook Branch Manager
4/5
TrustpilotGenerally good experience in a…
Generally good experience in a difficult market. Had a few issues with staff not locking our house properly after viewings.
Dear Martin,Thank you for leaving your positive review. Whilst I’m pleased that you were happy with our service overall, I’m disappointed that on this occasion there was an issue with a staff member not locking your patio door successfully. Best wishes,Simon DredgeBranch Manager - Hook
5/5
TrustpilotSale by the Ash Vale office
My negotiator gave good advice for preparation of the house and, from securing my business to completion of the sale, did what he said he would at that first meeting. He was on board for the whole process and the transaction went smoothly with good communication throughout.
5/5
TrustpilotVery happy
Great personal, friendly and reassuring service. Dealt with all queries timely and professionally. Thanks for the service. Made the whole process trouble free.
Many thanks for your kind feedback and comments. It was a pleasure to help you move. All the best for you new life in Devon.Kind regards,Paul Johnston Assistant Branch Manager
4/5
TrustpilotRecommend
Good quality viewings, good communication with the agent (Andy) and proactive service. I would recommend as your agent. Thanks Mackenzie Smith!
Thank you for the kind review. I do hope you will be very happy in your new home and I wish you all the very best for the future!Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotPurchase via Mackenzie Smith
I purchased through Mackenzie Smith and Andy in the Fleet office has been brilliant at keeping me updated throughout the process.
Thank you for taking the time to leave a review. I’m so pleased that we finally got there and I’m sure you will be very happy in your new home.Kind regards,Andy MoranSenior Client Manager - Fleet
4/5
TrustpilotPositive experience of a first time buyer
Provided contact during the months dealing with the mortgage and solicitors. Contact between seller and buyer was great. Would recommend you to others.
Thank you so much for taking the time to review our service, really appreciate it.It was a pleasure helping you both through the buying process. I wish you all the happiness in your new home and would love to help you with your next selling and buying journey.Best wishes,Pedro BarrosSenior Client Manager
5/5
TrustpilotGreat Estate Agent to sell your home
Great Estate Agent to sell your home ! Always available to chat and put you at ease over the sale !!!!!
Mr & Mrs Hatcher,It was a great pleasure to deal with you and your daughter. I wish you all the best.Jason BowdenAssistant Branch Manager - Ash Vale
5/5
TrustpilotMackenzie Smith
Mackenzie SmithAll their employees have been prompt honest and very very helpfulA good company to deal with and achieve positive resultsHighly recomended.
Thank you for your Trust Pilot review. Everyone here has said it has been a pleasure dealing with you. Best regards,John MundayBranch Manager
4/5
TrustpilotIncredibly helpful with viewings
Incredibly helpful with viewings, staying in contact during negotiations and purchase. All staff easy to contact, very approachable and professional.Thank you
Afternoon Lynn,Thank you for the review, it is very much appreciated.All the best and I hope your daughters enjoy their new home.Kind Regards,Gavin FrySenior Client Manager - Yateley
5/5
TrustpilotI can't thank both Gavins enough
I can't thank both Gavins enough. For a smooth stress free experience from our first meeting until completion. Thank you so much
Morning Hannah,Thanks for taking the time to review our service. It was a pleasure to work with you and I hope you and your family have a good Christmas and New Year in your new home.Kind Regards,Gavin FrySenior Client Manager - Yateley
5/5
TrustpilotReally excellent service
Really excellent service and felt totally happy to be in Mackenzie Smith’s very capable hands throughout the whole process.
Thank you for your very kind review. It really has been a great pleasure to deal with you, from the moment I met you at the valuation through to exchange. Although it took a little longer than we would like, we got there in the end! I wish you all the best in the future.Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotI found jason to be proffessional …
I found jason to be proffessional helpful always kept me informed on what was happening. I would recommend mackenzie smith to everyone
Dear Mrs Williams,Thanks for taking the time to review us, it was a pleasure dealing with you both. I wish you all the best.Kind regards,Jason BowdenAssistant Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
