Trusted Agent profile · Aldershot
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent comms
Excellent comms, friendly and professional. Stephen Downs worked hard to keep us up to date and informed at each step. Would highly recommend.
Thank you for your kind words and all the best to mum and dad in their new home! Kind regards,Stephen DownSenior Client Manager - Farnborough
5/5
TrustpilotKeeping up high standards
Wouldn't use another agent as I used to work with the company! Always honest and informative opinions. A very trustworthy agent.
Thank you for your review, it is nice to receive a positive response and I hope that we will work together for many more years to come. Kind regards, Tracy CookLettings Manager (MARLA)
5/5
TrustpilotExcellent service
Excellent service - Justin could not have been more helpful. He was well supported by the top team in the Fleet office too! 👍🏻
Dear Phil,I'm so glad we got this over the line for you both. Looking forward to the moving day for you.Best regards,Justin SmithSenior Client Manager - Fleet
4/5
TrustpilotProfessional service
Mackenzie Smith Hartley Wintney Office provide a professional service from experienced staff. They are very responsive to all queries and monitor the transaction through to completion.
Dear Mr Walton,Thank you so much for taking the time to review our service.It was a pleasure assisting you in your purchase.Best wishes in your new home,Louise BrownSenior Client Manager
5/5
TrustpilotStraight forward right from the start
Straight forward right from the start. Efficient and personable. They do what they say they will. Regular contact and updates throughout the process.
Thank you Mr Sims for your kind review, you were a pleasure to deal with and I am glad everything went smoothly.I wish you all the best in your new home!Kind regards,Luke MorganNegotiator - Fleet
5/5
TrustpilotGreat experience
Great experience, no problems, easy to work with.
Thank you very much for your kind words. I wish you the best in your new home!Kind regards, Dan FranklinSenior Client Manager - Fleet
5/5
TrustpilotWe have had a very pleasant experience…
We have had a very pleasant experience with Mackenzie Smith, especially from Nick, who was extremely helpful throughout the entire process. We were kept updated on all aspects of the selling and onward purchase and he was very quick to come back with answers to any questions we had. We would definitely recommend!
4/5
TrustpilotMackenzie Smith Fleet
Great team at Mackenzie Smith FleetThey were always on hand to give advice for both selling and onward purchase.Would happily recommend them.
Nicky, many thanks for your very kind review. I can certainly say we have gone on a journey with this sale and I wish you all the very best for the future. Thanks again for the wine and cake too!Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotThe whole experience was made easy and…
The whole experience was made easy and simple. We were kept informed of information about buyer and also helped with our purchase.
Thank you Mr & Mrs Gregory for your kind review and the opportunity to work for you. I hope you are very happy in your new property and I am glad that I was able to help.Kind regards,Steve PantherBranch Manager - Farnborough
5/5
TrustpilotA friendly
A friendly, very helpful and professional team, who went out of their way to assist us with the purchase of our new property.
Hi Anne,I was really pleased to get this sale over the line for you and I wish you all the best in your new home.Justin SmithAssistant Branch Manager - Fleet
5/5
TrustpilotMackenzie Smith and their team have…
Mackenzie Smith and their team have worked hard and been very professional through the processes of selling our property and very supportive.
Morning David,Thank you so much for your very kind review. I know it took longer than expected, but we got there in the end. We wish you and your family all the very best for the future.Kind regardsAndy MoranSenior Client Manager - Fleet
5/5
TrustpilotExcellent service
Excellent service! Mackenzie Smith was pro-active with excellent communication throughout the house selling process. My house was sold within 3 days after Mackenzie Smith marketed the house over a wide network. John in particular was very helpful and kept me updated as to what was going on throughout. I would definitely recommend them. Good value for money.
5/5
TrustpilotMcKenzie Smith are brilliant.
Great smooth process from McKenzie Smith, we were kept upto date all the way through our purchase/sale and I would highly recommend using McKenzie Smith.
Dear Nathan,Thank you for taking the time to post your positive thoughts. I hope that you and your family will enjoy your new home for many years to come.Simon DredgeBranch Manager
5/5
TrustpilotExcellent estate agent
Great experience working with Mackenzie Smith (Hartley Wintney branch) throughout our property purchase. We were always kept in the loop with progress/updates. Smooth process overall.
Thank you for your feedback Mr and Mrs Patel.Glad we got you moved into the village. It was a pleasure dealing with you. Our best wishes for the future.Paul Johnston Branch Manager
5/5
TrustpilotRenting My Property
They made the whole process of renting simple, straight forward and were always there to provide direction and sound advice. Thank you 👍🏻
Dear Mr Martin, Thank you for your kind review it is very much appreciated. Kind regards, Francis WilliamsSenior Lettings Consultant
5/5
Trustpilot3Excellent service and very efficient
3Excellent service and very efficient, found a buyer immediately and kept me informed every step of the way, I would certainly recomend this estate agent.
Dear John,Thanks again for your business, I wish your mum all the best, and I’m glad to assist with the ongoing after care.Kind regards,Jason BowdenAssistant Branch Manager
5/5
TrustpilotMackenzie Smith were a great help to us…
Mackenzie Smith were a great help to us as we were buying our first home, offering support when needed! We would definitely recommend!
Hello Elisia and Rob,You are most welcome and I am so pleased that things have worked out for you.I look forward to seeing you on the day of the move.Kind regards,Steve PantherFarnborough Branch Manager
5/5
TrustpilotThe service provided was clear from the…
The service provided was clear from the start. We were kept informed throughout even with Covid delaying the housing market and as soon as restrictions were lifted contact was made straight away. Communication from the estate agent has been great throughout the whole process. Fully recommend Mackenzie Smith to future sellers.
5/5
TrustpilotGoing that extra mile!
5 months since agreeing the purchase to exchange all made possible by James Harris. Fantastic interpersonal skills that made the purchase possible. Thank you 😆
Thank you for your kind words Tim and Lisa. Whilst it has been a challenging process at times, your patience has paid off. It has been a real pleasure handling your purchase and I know you will have a wonderful home for the future. Best wishes,James HarrisSenior Client Manager
5/5
TrustpilotExcellent service!!
We are very delighted to have used Mackenzie Smith for our house purchase. I have to thank specially Pedro and Stephen for their excellent & professional customer service. They both are very experienced and understand the details thoroughly. I would highly recommend Mackenzie Smith to anyone looking for professional service for their house purchase.Regards,Melvit
5/5
TrustpilotLetting agent review
Excellent: helpful, proactive and responsive to questions and correspondence leading up to lease commencement date. I found the whole experience remarkably smooth and trouble free.
Dear Angela,Thank you for your review.I am sure you are going to really enjoy village life!Kind regards,Michael Clarke MARLA Lettings Director
4/5
TrustpilotThe team are extremely professional and…
The team are extremely professional and experienced. We always felt that the team were one-step-ahead. This was very reassuring.Thank you team.
Thanks for the review Tom, helping you and your lovely family move was a real pleasure.It was an adventure every time your boys came into the office :) Paul PhelanSenior Client Manager - Yateley
4/5
TrustpilotGood ongoing support and communication
Quickly found a Buyer for the house and then maintained support in progressing through some bumps in the road to get to exchange and completion. Communication was good even despite some handovers in contact. Involvement with solicitors to expedite and resolve issues was proactive and important in getting everything finished.
5/5
TrustpilotExcellent service
Excellent service, have used McKenzie Smith before and would use them again without hesitation. Would also recommend to friend and colleagues.
What a great result late Friday getting the exchange dealt with. I'm so pleased to get you moved for this Friday.Thanks for your kind words.Justin SmithAssistant Branch Manager - Fleet
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