Trusted Agent profile · Aldershot
★★★★★
1,913 reviews across 2 platforms
122 Victoria Road, Aldershot, GU11 1JX
Mackenzie Smith's office in Aldershot, at 122 Victoria Road, is rated 4.9 out of 5 across 1,913 reviews on two platforms, including 25 Google reviews rated 4.7.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotHappy we chose Mackenzie Smith.
Very happy with Jason's experience, transparency and professionalism. Investigated offers for validity and integrity. Co-staff always there to help when required.
Thanks for the kind review and bottle of Champagne I had it watching the US OPEN FINAL on Saturday evening.Kind regards,Jason BowdenAssistant Branch Manager - Ash Vale
5/5
TrustpilotPaul at Yateley branch has been…outstanding
Paul at Yateley branch has been excellent through out the whole sale, Thank you so much. Will definitely recommend Mackenzie Smith 100%
It was a real pleasure, enjoy your new house and hopefully we can help you again in a few years.Paul PhelanYateley Branch Manager
4/5
TrustpilotSuccess
I have used the agency for letting and selling and the service has always been excellent. The agents are friendly, personable, professional and really care about their clients.
Dear Mrs Hannen,Thank you very much for your review.It’s been a pleasure assisting you with your future plans and I hope you love your west country adventure.Lloyd ClarkeSenior Client Manager - Hartley Wintney
5/5
Trustpilot....So nice when your expectations are …
....So nice when your expectations are exceeded. Great service from Simon in the Hook office from beginning to end. Would definately recommend his services to anyone in the Hook area. Russell.
Dear Russell and Karen,Thank you for your positive review. It was a pleasure to act for you, not only were you great clients but you had a beautiful home. The icing on the cake was securing your asking price, above comparative valuations. Do keep in touch.Simon DredgeBranch Manager
5/5
TrustpilotGood communication all the way through…
Good communication all the way through a lengthy sale experience.
Hi Yvonne, thank you for your 5* review. Glad we got there in the end! I wish you all the best.Kind regards,Charlie‑Ann LatimerClient Manager - Farnborough
4/5
TrustpilotGreat communication
Kept us up to date all the way through the sale process and proactively managed relationships and the sale process. Would recommend Mackenzie Smith for their great management skills and experience.
Dear Louise and Ian,Thank you for taking the time to review us, we really appreciate it.I am pleased that we could help you both through what must have been an emotional process.Best Regards,Steve Panther Branch Manager
5/5
TrustpilotShould be 6 stars
Should be 6 stars. We have dealt with numerous estate agents over the last 30+ years, this was far and away the best experience. Bottom line - couldn't fault them.
Hi Andrew, You are most welcome and thank you very much for your superb review of our services. We, as a business, thrive on getting the job done well and to receive feedback of this nature makes the job even more satisfying. Wishing you a Happy Christmas, and best of luck on your onward purchase for the New Year.Best regards,Stephen DownSenior Client Manager
5/5
TrustpilotMackenzie Smith worked quickly to let…
Mackenzie Smith, Fleet branch, worked quickly to let my flat.They took great photos and marketed it well. It was let very quickly.
Thank you for taking the time to write this review.It's nice to hear you were happy with the marketing and us securing tenants for you.Thank you for all your help in getting the tenants moved in so quickly.Kind Regards,Andrew TraversSenior Lettings Manager
5/5
TrustpilotGreat service from start to finish
Great service from start to finish, always called and kept me updated. Got issues fixed that I needed fixed before moving in. I would recommend them to anyone.
Thank you for your very kind review. It has been a real pleasure to deal with yourself and l hope you will be very happy in your first home! Many thanks again and I wish you all the best for the future. Kind regards,Andy MoranSenior Client Manager - Fleet
5/5
TrustpilotThe guys at the Farnborough branch have…
The guys at the Farnborough branch have been brilliant, Stephen especially has been a great help with the house we have just bought.
Thank you for your kind review, I hope you will be very happy in your new home. Best wishes,Stephen DownAssistant Branch Manager - Farnborough
5/5
TrustpilotVery responsive and friendly
Very responsive and friendly, easy to use website and overall a good feeling to work with.
4/5
TrustpilotAll of the Yateley team were kind and…
All of the Yateley team were kind and helped us when we needed any help or advice. Made a very stressful move easier.
Thank you for your kind review Arlane, have a great Christmas in your lovely new home. Paul PhelanYateley Branch Manager
5/5
TrustpilotThe team at Mackenzie Smith were…
The team at Mackenzie Smith were fantastic. Proactive and helpful during a relatively long conveyancing period. We would definitely use them again if we were to move again!
Dear Bradley and Ashley,Thank you for your lovely feedback.It has not only been a pleasure dealing with your sale, but also helping you find your dream home, which I know you are going to be extremely happy in.I am sure you are going to be there for many years, but we would love to hear from you as and when you do decide to move again.Have a fantastic Christmas in your new home.Best wishes,James HarrisFleet Branch Manager
5/5
TrustpilotI have been very impressed by the …
I have been very impressed by the straightforward approach James took to complete my sale. Always responded when needed and got the job done. Well done and highly recommended
Dear Frank and Tracey,Thank you for taking the time to give your kind feedback.Buying and selling houses can be a challenge at the best of times, but when you're across the other side of the world, perhaps even more so, as you are not around to deal with certain things yourself.I am glad I was able to keep the whole process simple for you and do appreciate the positive remarks.Come and say hello when you are next in the UK.Kind regards,James HarrisSenior Client Manager
5/5
TrustpilotI had impeccable service from David…
I had impeccable service from David Lake, I would highly recommend him to all potential buyers and sellers. Keep up the good work!
Thank you so much for the review, it was a pleasure to assist you with the property, and are very pleased that you were happy.Best wishes, David LakeSenior Client Manager - Farnborough
5/5
TrustpilotGreat Local Estate Agent
Using this smaller, local Estate Agent, we felt we got a better service overall - they really understood the local area, and were always available with updates and advice.
5/5
TrustpilotFrom day 1 a very professional service...
From day 1 a very professional service from Gavin and Kieran. Would recommend you to anyone looking to sell or buy in Yateley. Thank you very much
Dear Rob,Thank you for entrusting us with the sale and for taking the time to review our service, I’m pleased that everything went through smoothly. Best wishes for the future from all of us here at the Yateley office.Gavin FouracreYateley Branch Manager
5/5
TrustpilotBought a house
We bought a house through Mackenzie Smith - Estate, Lettings and Land agents and they have been always very helpful and reachable.
Thank you, I appreciate your feedback and trust that when you both move into your house, you will be very happy.It was a pleasure to work with you. Kind regards, Steve PantherFarnborough Branch Manager
5/5
TrustpilotStaff very friendly
Staff very friendly , kept me and my husband informed every step of the way while purchasing our home. Went out of their way to support us.
Dear Sharna,Many thanks for your kind review.It is good to know that the hard work we put in behind the scenes with good teamwork is recognised.Kind regards,Steve PantherFarnborough Branch Manager
5/5
GoogleFinally a different estate agent in town! Poor experiences with competitors. These guys were superb from start to finish, well recommended!
Lyndon, thank you so much for your review, we really do appreciate it. Best wishes from all of the team.
5/5
TrustpilotAll went nice and smooth 😊
All went nice and smooth 😊I really recommend Mackenzie Smith.
5/5
TrustpilotCannot fault the service provided by…
Cannot fault the service provided by Gavin & his team. It made our move to live with our daughter so much easier knowing we were in good hands.
Dear Mr & Mrs Mills,Thank you so much for your kind words. I’m pleased that you are settled in to your new home and that the sale was straightforward and trouble-free. Best wishes to you both from all of us at Mackenzie Smith, Yateley.Gavin Fouracre, Yateley Branch Manager
5/5
TrustpilotRented Property
We have received a very professional, helpful and supportive service from Tracey. We look forward to moving into our new home later this week .
Dear ClareThank you for your review and I wish you all the best in your new homes.Many thanks,Tracy CookLettings Manager (MARLA)
5/5
TrustpilotAldershot branch. Paul Hillyer
I cannot praise Paul Hillyer from aldershot branch enough, in a complicated case, he has been absolutely amazing. With good advice, and always in great communication. He also has a great team working with him..highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
