Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent
Very helpful, friendly and fast to work with. Made buying my first property a pleasant experience and couldn't have asked for more.
Mr · 22 October 2020
Agent replied · 29 October 2023
I really appreciate you taking the time to leave your review. This is a perfect example of how having a motivated and communicative buyer and seller with good solicitors on board either side makes such a difference, as we managed to get to exchange in less than 6 weeks. I hope to be invited to come and see the house once you have done the work to it, as I have no doubt you will make it an excellent home. All the best, Nick KirbySenior Client Manager - Ash Vale
★★★★★ 5/5
TrustpilotOnly the best
Steve Tetlow dispels the myth that estate agents don't earn their fees.
He has been the most proactive and,enthusiastic professional we have met in our experience of selling properties.
Mr · 16 April 2016
Agent replied · 29 October 2023
Hi DavidIt was a real pleasure acting for you both particularly knowing that your decision to sell the cottage was a major decision in your livesLouise and I wish you every happiness in your new home and trust that if you find yourself back in the village in the future you will pop into say hello.Regards Steve
★★★★★ 5/5
TrustpilotPurchase
Steve Panther from the Farnborough branch is one of the most profesional and patient estate agent ever. I am a difficult person to please but his support,care, and constant comunication means that I now have a lovely property that I can call Home.Thank you very much again Steve for your support and for all your advice. All the best,M. Jackson
Mihaela · 6 August 2017
★★★★★ 5/5
TrustpilotExcellent Service - Recommend
Our house purchase was very well managed from start to finish. We were kept up to date throughout the whole process which enabled a smooth transition.
Mrs · 30 January 2019
Agent replied · 29 October 2023
Many thanks for your kind review. It was a real pleasure to deal with yourself and your husband. I wish you and your family all the best for the future in your new home. Kind regards,Andy MoranSenior Client Manager - Fleet
★★★★★ 5/5
TrustpilotSelling home as Executor
Selling home as ExecutorI had to sell my old family home as executor. Pedro supported me throughout and made this a very "hassle - free" experience. Many thanks.RE
Richard · 22 May 2017
Agent replied · 29 October 2023
Hi Richard,Thank you for your positive feedback. It was a pleasure to act for you, and I’m very pleased that we were able to expedite a smooth and hassle free transaction for you.Best wishes,Pedro BarrosSenior Client Manager
★★★★★ 5/5
TrustpilotMost efficient
Most efficient, effective and Outstanding service provides by the Mackenzie Smith, FLEET; I strongly recommend for both tenancy and landlord. It is fits for the purpose!
Dhungana · 26 December 2018
Agent replied · 29 October 2023
Thank you so much for taking the time to leave a review. I know how busy you are and it is very much appreciated.Kind regards,Michael ClarkeLettings Director
★★★★★ 5/5
TrustpilotA very good service
A very good service. I feel that Andy partially went over and above the call of duty. They kept me up to date with every step.
Ms · 19 November 2018
Agent replied · 29 October 2023
Thank you Ms Hampton for the review. It was a pleasure to assist you in your move and I wish you and your family all the very best for the future!Kind regards,Andy MoranSenior Client Manager - Fleet
★★★★★ 5/5
TrustpilotExcellent service!
Excellent service!! All the guys from Mackenzie Smith were very helpful always, available when you needed them. The Whole process went very smoothly without issues. Highly recommended!!
Mrs · 12 January 2018
Agent replied · 29 October 2023
Dear Mr and Mrs Speer, Thank you for your positive review. Kris and I are delighted to know that you were very happy with our service and we wish you well in your new home.Best regards,Simon Dredge Hook Branch Manager
★★★★★ 5/5
TrustpilotThe team at Mackenzie Smith have been…
The team at Mackenzie Smith have been excellent throughout our purchase and have made the process as easy as possible. Thank you for your help :)
Mrs · 4 October 2018
Agent replied · 29 October 2023
Dear John and Carly,You are more than welcome, as I said, it was an absolute pleasure to deal with you.I wish you all the happiness in your new home, you're no doubt looking forward to spending time in that swimming pool next summer!Best wishes from all of us here at Fleet.James HarrisBranch Manager
★★★★★ 4/5
TrustpilotMackenzie Smith were very professional
Mackenzie Smith were very professional, I was kept informed all the time, and found the whole experience non stressful, and I would highly recommend
Lesley · 17 October 2019
Agent replied · 29 October 2023
Dear Lesley,It was my pleasure helping you with your purchase and I hope you have fun with your plans.Regards,Paul PhelanSenior Client Manager - Yateley
★★★★★ 5/5
TrustpilotReally helpful and proactive
Really helpful and proactive. Sorted everything out and even chased both solicitors. Would definitely use again for buying and selling in the future.
Matthew · 28 January 2020
Agent replied · 29 October 2023
It has been a pleasure getting the sale over the line and so glad for you bothEnjoy your new home.Justin SmithAssistant Branch Manager
★★★★★ 5/5
TrustpilotExcellent service from start to…
Excellent service from start to finish,We would highly recommend Mackenzie Smith Estate Agents to anybody wanting to sell their property.Neil and Karen Martin ( Farnborough Hampshire)
NEIL · 17 June 2018
Agent replied · 29 October 2023
Thank you Neil and Karen for your patience and understanding on our saleIt was a pleasure acting for you and good to know that I have now helped move both yourselves and your daughter.Good luck in your new home in GloucestershireKind Regards,Steve PantherFarnborough Branch Manager
★★★★★ 4/5
TrustpilotAlways greeted with a friendly voice
Always greeted with a friendly voice. I found James Harris very helpful and nice to work with on the purchase of my Mother's flat.
Mrs · 22 July 2019
Agent replied · 29 October 2023
Thank you for your kind response.I appreciate it has been a long journey for mum and whilst I haven't been involved from the start I am just pleased I was able to assist her with moving to Fleet.I know she is going to be so happy in her new home and will make some great friends.Best wishesJames HarrisFleet Branch Manager
★★★★★ 5/5
TrustpilotGreat service
Great service from Mackenzie Smith, really professional and helpful. I appreciated their hard work and dedication to get the job done! Thank you
Anon · 16 December 2019
Agent replied · 29 October 2023
Thank you for your patience given the chain collapsed. Have a great Christmas.Jason BowdenAssistant Branch Manager
★★★★★ 4/5
TrustpilotMichael at Mackenzie Smith was always…
Michael at Mackenzie Smith was always highly professional and efficient. He is very personable and I would recommend Mackenzie Smith to other potential landlords.
Mrs · 9 July 2019
Agent replied · 29 October 2023
Dear Sharon,Thank you for your review. It is very much appreciated.Wishing you all the very best for the future.Kind regards,Michael ClarkeLettings Director
★★★★★ 5/5
TrustpilotFantastic service from Mackenzie Smkith Ash Vale, would definatley recomend to anyone.
John Munday at Ash Vale office was always on hand with advise and help and was fantastic in securing our future home.Thank you for everything.Benn and Charlene
Charlene · 19 February 2017
Agent replied · 29 October 2023
Ben & Charlene,It was my absolute pleasure. You have bought a lovely property in this idyllic location. I know you will be very happy there.Thank you for your kind words.Regards,John MundayBranch Manager
★★★★★ 5/5
TrustpilotBest real estate agents only at…
Best real estate agents only at Mackenzie Smith! I've sold my flat with them and bought new one and all was made in 2 months! Amazing service!
Sophia · 14 November 2023
★★★★★ 5/5
TrustpilotExcellent customer service from Andy in…
Excellent customer service from Andy in particular. Brilliant communication and always happy to help and support to make the whole process less stressful.
Mr · 14 November 2019
Agent replied · 29 October 2023
Many thanks for your very kind review. It is always such a pleasure to receive these from buyers and I wish you all the best to you and your family in your very lovely new home!Kind regards,Andy MoranSenior Client Manager - Fleet
★★★★★ 4/5
TrustpilotStephen Down - A professional who gave first class customer service
Stephen Down did a brilliant job of managing my recent apartment purchase.He was very professional, he gave first class customer service and always returned my calls.
Pete · 14 December 2017
Agent replied · 29 October 2023
Thank you so much for your kind words, it was a pleasure assisting you in your purchase and I very much hope I can assist you again in the future. Merry Christmas and a happy New Year.Stephen Down Senior Client Manager - Farnborough
★★★★★ 5/5
TrustpilotAn excellent service
Stephen Down has kept me informed at every step throughout the whole process, despite not being his client. I would most definitely recommend Mackenzie Smith.
Mrs · 16 August 2018
Agent replied · 29 October 2023
Thank you for taking the time to write this review, I really appreciate it.I’m pleased we finally got you there and I look forward to handing over the keys on the 12th. Stephen DownSenior Client Manager - Farnborough
★★★★★ 5/5
TrustpilotVery good service from a buyers …
Very good service from a buyers prospective. Customer agent (Keiran) always replied promptly with queries that were raised, and gained additional viewing when property became vacant.
Mr · 8 September 2017
Agent replied · 29 October 2023
Dear Mr McCulloch,Thank you for the kind words, I was glad to be of help.Really pleased you got the house you wanted, on behalf of the team and I at Fleet, we wish you all the best in your new home.Kind Regards,Kieran EganSenior Client Manager
★★★★★ 5/5
TrustpilotAn excellent service. Could not have had better.
We had service which was 'second to none'. They completely smoothed what could have been a tricky purchase.
I would highly recommend Mackenzie Smith and their team.
Julia · 21 August 2015
Agent replied · 29 October 2023
On behalf of Steve, I and the whole team here at Mackenzie Smith Farnborough we wish you and Benny all the best with your onwards move. Hope Benny enjoyed his farewell bash at the club.Kind RegardsJon Lacey
★★★★★ 5/5
TrustpilotPurchasers
Excellent company. Very professional. Gail Brodie could not have been more helpful and accommodating, made our experience a good one. Thanks to all in the Ash office.
Mr · 15 August 2015
Agent replied · 29 October 2023
Dear James,It was a pleasure dealing with you and Jillian, and I hope you are your family are now happy and settled in your new home.Best WishesGail
★★★★★ 5/5
TrustpilotStephen Down at Mackenzie Smith has…
Stephen Down at Mackenzie Smith has been supportive and proactive right from the start of the transaction. We would have no hesitation in recommending them.
Mr · 8 June 2018
Agent replied · 29 October 2023
Dear Mr and Mrs Coane,Thank you for the business. It's been an absolute pleasure assisting you.Kind regards,Stephen DownSenior Client Manager - Farnborough
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