5/5
The most proactive estate agents l have had the pleasure to work with. Denise, Helen and team have been supportive through the highs and lows of selling houses. I only wish they were in other parts of the country.PositiveProfessionalism

Trusted Agent profile · Cumbria
Verified
★★★★★
1,284 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,284 reviews on three platforms, rated 4.6 out of 5 overall.
1,120
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
163
Reviews on Trustpilot
All 7 offices
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Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The most proactive estate agents l have had the pleasure to work with. Denise, Helen and team have been supportive through the highs and lows of selling houses. I only wish they were in other parts of the country.PositiveProfessionalism
5/5
Brilliant service. Helen made life a lot easier for us buying our first home, everything was taken care of! We couldn’t be happier with the help and professionalism.PositiveProfessionalism
Thank you for your kind words Beckie, congratulations on buying your first home and it was my pleasure to be able to help you both. Take care
1/5
Rating only, no written review.
5/5
Excellent
1/5
No response after several calls & emails very poor indeed!
5/5
Fantastic service, we have used Your Move Whitehaven office for letting and management of a rental property we have, the whole team are professional and hard working in particular Joanne who goes above and beyond expectations to help ensure that the lettings go smoothly.PositiveProfessionalism
5/5
The most proactive estate agents l have had the pleasure to work with. Denise, Helen and team have been supportive through the highs and lows of selling houses. I only wish they were in other parts of the country.PositiveProfessionalism
5/5
First real experience with a letting agent. Kerry has been awesome from start to finish...patient, friendly and an excellent communicator. Always had time for us even when she was busy. We felt that Kerry was impartial and acted as a good advocate for us which allowed us to communicate all that we wanted to to the landlord. Excellent job Kerry! Danny & Sam
5/5
Helen was absolutely brilliant and really helpful during the process of our house purchase. First rate service, thank you very much.PositiveResponsiveness, Quality, Professionalism
5/5
Brilliant service. Helen made life a lot easier for us buying our first home, everything was taken care of! We couldn’t be happier with the help and professionalism.PositiveProfessionalism
Thank you for your kind words Beckie, congratulations on buying your first home and it was my pleasure to be able to help you both. Take care
5/5
Considering I purchased my first home during lockdown, Helen was brilliant and made the whole process really easy and stress-free! Fantastic communication throughout - thank you for a brilliant service Helen and Your Move!PositiveResponsiveness, Quality, Professionalism
1/5
Had one viewing of a property that had been on one day and been trying to organise a second viewing with a builder to see what we should offer and your move have finally rang me back to say the property has sold and they have accepted a offer very nice of them they didn’t even give us a chance to put a offer in our selves as they couldn’t get back to us, and they knew we wanted the property. they don’t fight to get the best price for sellers or help people buying properties even when you say you want them don’t recommend the Wigton branch anyway very bad customer service and bad for getting back to you.
1/5
Rating only, no written review.
3/5
Rating only, no written review.
5/5
Very friendly and helpful staff, would highly recommend.
5/5
Currently purchasing a house through them. Very friendly and helpful staff.
4/5
Rating only, no written review.
5/5
All staff where excellent and very helpful throughout the rental of my property. Thank you especially to Helen & JessPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review, we are always delighted to hear positive feedback about our team.
5/5
Thank you to Helen and Nikki for helping me throughout the whole process of purchasing a home, amazing team, extremely friendly and always willing to help when they can.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your lovely review Anthony, is was a pleasure to be of assistance to you
5/5
Helen Rudd of the Carlisle branch is fantastic to deal with, very helpful and informative, friendly, very professional dealing with my housing needs.
5/5
Recently bought my first home with Your Move. The team were always very polite and willing to help, meaning I had a stress free experience.PositiveResponsiveness, Professionalism
Congratulations on the purchase of your first home Chris, very pleased to hear that we helped make it a stress free experience for you.
5/5
Great service from Helen and the Your Move team from start to finish, everything I asked for was taken care of. I have to say out of all the house purchases I have made, this is the one with the least stress, it’s been a comfortable experience from start to finish.PositiveProfessionalism
Thank you for the lovely review Tony, so pleased we were able to make your purchase as stress free as possible. Enjoy you new home!
5/5
I phoned Your move when I received a card through the post. Nicky Lusher came to get the house details and she was very professional and friendly and not pushy at all. I went ahead and Helen Rudd was my main contact from then. The whole process was handled without any problems and my house was sold very quickly and Helen was always available to answer any questions I had. She was both knowledgeable and professional. A big thank you to all the team at Your Move Carlisle. Colin Peachey and Dorothy Maskell.😀😀
5/5
Outstanding service from start to finish. From the moment Nikki came round to see the house, to handing over keys to Helen, the care and attention we received from Your Move was absolutely superb. We went from a valuation,.to accepting an offer on our home within 3 weeks and completion of sale within 2 months. We will certainly recommend Your Move to any friends and family. Thank you so much to the entire team Scott and TildaPositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave a glowing review. The Whole team are extremely pleased that you were happy with our service. All the best
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle (31-33 Fisher Street) has the most, with 332 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 289.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Property @ Cumbria, Carlisle won Trusted Agent.
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