Trusted Agent profile · Norfolk
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★★★★★
963 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 963 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
167
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Showing 788 reviews on Google only. Show every review
5/5
GoogleCan not thank Gina and chloe enough for going above and beyond helping and making a new rented property a breeze …
Thank you for taking time to leave your review, we will be sure to pass praise onto Gina and Chloe for there help.
5/5
GooglegReAt service fRom Gina and Chloe
Thank your for your 5 star review
5/5
GoogleSabrina was super helpful and lovely. I popped into the branch, as a fellow estate agent from down south, to ask for some help printing some forms off to help my Nanny as we’d just lost my grandad. She didn’t even hesitate to help and was so kind and considerate. We need more people in agency like Sabrina 🩷 …
5/5
GoogleYour move has been great giving good information and helping you!
Thank you for taking time to leave a 5 star review
5/5
GoogleChloe and Gina have been extremely helpful throughout the rental process. I was also kept updated throughout. They were quick to respond to inquires and overall they made it a very smooth and efficient process. Thank you both!
Thank you for taking time to leave your review, its a pleasure to read that Chloe and Gina helped you with the move process.
5/5
GoogleJust moved into a property and Gina and Chloe have been so helpful and amazing through the process. Definitely the most stress free and easy moved we’ve done!
Thank you for taking time to leave a 5 star review and to mention both Gina and Chloe. We hope you are happy in your new home.
5/5
GoogleJust moved into a property and Gina and Chloe have been so helpful and amazing through the process. Definitely the most stress free and easy moved we’ve done!
Thank you for taking time to leave a 5 star review and to mention both Gina and Chloe. We hope you are happy in your new home.
5/5
GoogleGina and Chloe have been so helpful and polite throughout the whole process. 100% one of the best estate agents I’ve dealt with and would recommend to anyone
5/5
Google*5star service, friendly and attentive :) very quick turn around! From start to finish we was in our rented property within 3weeks of viewing! Very happy tenants and highly recommended :) Thanks again :D
5/5
GoogleWe can't thank Chloe and Gina enough for what they have done for us.They are very kind thoughtful people.If there is anybody we know that are looking to move we would definitely recommend Your move They have given us more of a chance on getting a place than any other estate agent. So thank you so much again .
Its wonderful to read your review, thank you for taking time to leave this.
5/5
GoogleFantastic estate agents. Really helpful and lovely people especially Gina and chloe! 😊 …
5/5
GoogleHave been dealt with by Gina and Chloe and am so happy with everything. They have been very helpful annd friendly and if I’ve been unsure of anything, they are quick to get back to me. Would highly recommend and am very grateful.
Its brilliant to hear you have had a great experience. Thank you for taking time to leave a review
5/5
GoogleMe and my partner were looking into renting our first home together and Gina and Chloe were extremely helpful with this. answering all our questions and making this a very smooth process. we are very thankful to them and appreciate their help so much.
Thank you for taking time to leave a 5 star review! Its great to hear you have had an easy process moving into your new home.
5/5
GoogleMe and my partner were looking into renting our first home together and Gina and Chloe were extremely helpful with this. answering all our questions and making this a very smooth process. we are very thankful to them and appreciate their help so much.
5/5
GoogleAmazing service. Me and my partner were looking for our first home. Gina and Chloe made this a very smooth and easy process and we appreciate all there help great speed on the move
Thank you for taking time to leave a 5 star review! Its great to hear you have had an easy process moving into your new home.
5/5
GoogleAmazing service. Me and my partner were looking for our first home. Gina and Chloe made this a very smooth and easy process and we appreciate all there help great speed on the move
Thank you for taking time to leave a 5 star review! Its great to hear you have had an easy process moving into your new home.
5/5
GoogleExcellent service from start to finish. Olli, Maya and the rest of the Beccles team were really supportive. Wouldn’t hesitate recommending them!
5/5
GoogleAll staff have been very pleasant and helpful. Never pushy but responsive in a timely manner. Thanks.
Dear Louise, Thank you so much for your 5* review, it was a pleasure to assist you with your sale and we wish you all the best for the future. Kind regards, Your Move - Beccles
5/5
GoogleGreat service. Maya and Ollie were fantastic in dealing with our sale and purchase. Friendly and always available to talk too.
Hi Mark, thank you so much for your 5* review. It was a pleasure to sell your home and we were thrilled that you could find through us too. We hope you enjoy your new home for many years to come. Kind regards, Your Move - Beccles
5/5
GoogleEveryone I have had the pleasure of speaking with at Your Move Beccles were amazing. Really went above and beyond for us. Everyone was kind, friendly, knowledgeable and nothing was ever too much trouble. Thank you to John, Olly and in particular to Lee who was fantastic! Thank you ever so much, we love our new home and you helped to make it all happen. Faultless service 10/10
5/5
GoogleEveryone I have had the pleasure of speaking with at Your Move Beccles were amazing. Really went above and beyond for us. Everyone was kind, friendly, knowledgeable and nothing was ever too much trouble. Thank you to John, Olly and in particular to Lee who was fantastic! Thank you ever so much, we love our new home and you helped to make it all happen. Faultless service 10/10
1/5
GoogleWe had to show around potential new tenants in our own time and the your move agent didn't come and assist We lived in the property for just over 6 months They where very awkward when we said we where going to leave Also a boiler maintenance person turned up unannounced and we didn't get given our 24hr notice They kept nearly £300 of our deposit for "cleaning" we left the property in a better state than when we moved in grass cut and shed emptied and all of our belongings removed and we fully cleaned the house When we moved in grass was uncut and shed was full of previous Tennant belongings I wouldn't recommend your move or would want to use them ever again
5/5
GoogleGreat team, these ladies worked so hard to get us into accommodation quickly. Very responsive and dedicated. 100% recommended.
Thank you for leaving a 5 star review. We hope you are happy in your new home.
5/5
GoogleI am currently in the process of renting through Your Move with the Gorleston branch and have been in contact with Gina and Chloe. They have been so kind and helpful throughout, they get everything done really quickly, clear communication and so polite and understanding it’s made the whole process so much nicer than I’ve ever experienced before! Thank you ladies☺️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 258 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.
