Your Move & Reeds Rains Oliver James estate agents in Beccles, Gorleston, Great Yarmouth and 2 more

★★★★★ 5/5

Google

I would highly recommend Alice the mortgage broker at Your move Bennetts. We received a friendly, very thorough and professional service from Alice, from finding us a great deal with a BTL lender to following the case and checking if there are any issues whilst dealing with the solicitors and other parties, to completely saving the deal at the last hurdle. We encountered an uncommon issue with the lender - an issue for the lender with the vendor -and Alice thought outside of the box to support us, speaking to the lender and maintaining contact with them until they would review outside of their usual parameters - she did not give up. I can honestly say I think we would of lost the house without her. I will not hesitate to recommend Alice to family / friends and I will definitely use Alice again for our next venture.

Sarah · 14 October 2017 · Your Move Norwich

★★★★★ 5/5

Google

Fantastic team at Your move Bennetts, in particular 'Lee and Simon'. The honesty and integrity that this agent holds is second to none! They were happy to listen to my requirements as well as offer sound advice. The communication from sale to completion was absolutely superb. I would recommend anybody that wants an honest, fair and co-operative agent to seriously consider this estate agency. Thank you all!

Daryl · 14 October 2017 · Your Move Norwich

★★★★★ 5/5

Google

A most excellent experience with Your Move Bennetts. Everything was dealt with in a most professional, prompt and courteous manner. A special mention to Simon who was particularly outstanding.

Rupert · 14 October 2017 · Your Move Norwich

★★★★★ 5/5

Google

Lee at your move has been amazing in helping us! We only decided yesterday that we needed to put the house on the market and within 5 hours he had come over for our photos to be taken and the pictures will be up on the website tomorrow! I am 38 weeks pregnant and he was so helpful when taking the pictures and helping me move things in the house so they were out of shot! His friendly nature helped reduce the stress around selling a house. His suggestions on viewings were also really thoughtful considering our new arrival will be with us soon! Thank you!

Sarah · 14 October 2017 · Your Move Norwich

★★★★★ 1/5

Google

Rating only, no written review.

Sandra · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft

★★★★★ 1/5

Google

Chris in the Sales department was very nice, but Oliver the Director of the lettings team was very rude. Beware if you are going to buy a buy to let property and not have them manage it!

Kathy · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft

★★★★★ 5/5

Google

Worked for a couple of local agents before coming to the sales team of Your Move and will never look back. One of the most pro-active and customer service driven groups I've worked with, and becoming more successful day by day.

Oliver · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft

★★★★★ 5/5

Google

Needed to sell my house very fast as my dream home came up unexpectedly, Ashley (the Branch Manager) came to value my house, the photographs were taken within a few days and were excellent quality, the team was very professional and they sold my house in just over a week for the full asking price :-) They kept me up to date and the whole experience was 5 star! highly recommended!!!

Kelly · 25 August 2017 · Your Move & Reeds Rains Oliver James Lowestoft

★★★★★ 5/5

Google

Rating only, no written review.

Bradley · 17 June 2017 · Your Move & Reeds Rains Oliver James Great Yarmouth

★★★★★ 2/5

Google

They were really rude !

Jake · 17 June 2017 · Your Move & Reeds Rains Oliver James Great Yarmouth

★★★★★ 5/5

Google

After 5 long years at another estate agency, joining Your Move was like a breath of fresh air. With over 330 branches in the UK, this company have the confidence in securing the very best offers from the very best buyers.

Cara · 17 June 2017 · Your Move & Reeds Rains Oliver James Great Yarmouth

★★★★★ 5/5

Google

Your Move Bennetts have been absolutely superb in helping sell our home. They supported us at every step, were friendly and extremely supportive; whatever we needed they helped make happen. We cannot recommend them enough.

L · 22 January 2017 · Your Move Norwich

★★★★★ 5/5

Google

As first time buyers, we were very nervous about making that leap onto the property ladder. A friend who bought a house a couple of years ago recommended Alice Gardner who walked us through the whole process. She was approachable, had a wealth of knowledge and made us feel at ease with the many questions or concerns we had about the process. Whenever we needed to contact Alice she was quick to respond and always kept us updated with progress. When our first property fell through (seller changed his mind at last min) she went above and beyond to help us and get us back on track, offering her well informed advice meant that we didnt lose any money on solicitors fee's. Without Alice i am sure we would have, which in turn would have prevented us offering on the house we eventually purchased and in hindsight we are much happier with the one we did buy. I wouldn't hesitate to recommend Alice to anyone and would happily use her again. Thank you Alice

Peter · 14 October 2016 · Your Move Norwich

★★★★★ 5/5

Google

Very happy with the service offered by Your Move Bennetts. From the moment I rang to arrange a valuation, through to the moment we completed, I was impressed with the professional and courteous manner in which I was treated. Lee, who did the valuation was thorough and polite and explained everything for me. Emma, who I dealt with over the phone kept me abreast of everything that was going on in the chain and fielded my question admirably. They say that moving house is one of the most stressful things that you can go through; but by using Bennetts Your Move it certainly wasn't for me.

Russ · 30 July 2016 · Your Move Norwich

★★★★★ 5/5

Google

We've just sold and bought with Your Move Bennetts and have to say that the whole experience was made less stressful due to the great team at this branch. We initially met Lee, who immediately understood what we were looking for and what we wanted to achieve. Emma coordinated our sale & purchase, and was fantastic. She cares about the customer and treats you as she would want to be treated. She dealt with every part of the process with a high level of professionalism and was a pleasure to deal with. Alice arranged our financial requirements, and again, had a very high level of professionalism. The whole process was made a far less stressful time because these guys cared as much about the customer as they did about the sale. I would recommend to anyone considering a house move to use YOUR MOVE Bennetts !

Louise · 30 July 2016 · Your Move Norwich

★★★★★ 5/5

Google

Me and my partner have had the best experience with Your Move, in particular James. I sent a generic email to various letting agents in Norwich on a Sunday afternoon, first thing Monday morning James sent me through details of an amazing property. We went to view this property promptly, but could only do a late viewing due to work. This was no problem for James and he worked late in order to meet our needs. James allowed us to have a thorough look around the property on our own without being pushy like we had experienced in the past. We then said we wanted the property and James started the referencing process for us. During the referencing process James kept us informed on a daily basis and no query was too much for him. I had called quite a few times as we desperately wanted the property and just wanted the final answer. James didn't get annoyed by this at all and was always really friendly and happy to help. He chased people for us and without James the referencing process would of probably been double the length of time! He was bang on it! James has made sure that this has been a pleasant experience for me and my partner and has also found us our dream house and went above and beyond to ensure we got it! He is by far the best letting agent me and my partner have come across and I hope his helpful, kind and professional manner is recognised! A massive thank you James!!!

Francesca · 31 July 2015 · Your Move Norwich

★★★★★ 5/5

Google

I recently bought & sold via YourMove in Norwich and I'd like to say thanks to Simon and Emma for all their help and professionalism in dealing with this for me. I work in financial services and was impressed with their fabulous communication skills. I'd always get a call back, even on a weekend and they helped smooth the way during a difficult time for me personally. So often in the past the estate agents were the worst part of moving house for me, but not this time. Highly recommended. Thank you.

Kelly · 31 July 2015 · Your Move Norwich

★★★★★ 5/5

Google

I don't usually write reviews, well not positive ones anyway as we all know it's too easy to complain instead but... Having seen another review I felt compelled to share my experience to give a balanced perspective. After viewing a house with your-move bennetts, I was so impressed with both the office staff as well as the person that accompanied me for the viewing that I decided to use them to sell my own property. Throughout the process, Lee, Emma and the rest of the team kept me up to date with every aspect of my sale from the initial listing/viewings through to completion. I've sold 4 houses in the past and this was by far the best experience I've had - selling is stressful but the team you choose can make the whole thing a lot easier. I would have no hesitation in recommending them to others (I've already done so with a work colleague!).

Andy · 31 July 2015 · Your Move Norwich

★★★★★ 5/5

Google

Hi we have used Right Move before and this is why we used them again and will continue to do so. After various issues with other agents which are either very pushy or are prepared to just blatantly lie about what they will do etc, we have found Your Move to be everything a customer would like in a very efficient and professional manner and at times more!! I could not speak any more highly of Your Move and was happy to meet with Dave from the start who was very genuine and honest about our situation. I must also give huge credit to Emma who was always there to help and was extremely proficient and knowledgeable in the business and our concerns and was very willing to help in every way possible she could!! ...excellent service all round!! Mr and Mrs Thompson

Carl · 31 July 2015 · Your Move Norwich

★★★★★ 2/5

Google

had a viewing booked for 5pm today had to travel from Lowestoft to Gt Yarmouth and then phone while at property to say they don't have the key its at another branch! Surely they knew this and could of phoned earlier to save a wasted trip

Deborah · 18 June 2015 · Your Move & Reeds Rains Oliver James Great Yarmouth