Trusted Agent profile · Norfolk
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★★★★★
963 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 963 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
167
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Showing 788 reviews on Google only. Show every review
5/5
GoogleI had complete faith in Cara from the moment she stepped into my mother's home. Cara was kind, respectful, confident and positive and I knew immediately that she would deliver what she promised. The house sold in 3 days! An amazing team of people, delivering a service that other estate agents in the area can only wish for! Thank you for making this as stress free as it could possibly be.
1/5
GoogleAvoid Oliver Hurren letting at this branch, disgusting service never does what he says he gonna do, deposit money not returned,emails and phone calls not returned , worst customer service ever received, applying to get county court judgement against Mr Hurren to recover deposit monies .
5/5
GoogleJack has gone above and beyond to help us purchase our first house. Very helpful and polite, answering any questions we have had, or if not found out the answer we were looking for. over all brilliant service. Would highly recommend.
5/5
GoogleWe were so impressed with your move Oliver James from start to finish. We both sold and purchased our new house through them and they were so professional, efficient and friendly. We would recommend them to anyone looking to sell their home in the area, 5* service and a lovely team too.
1/5
GoogleRating only, no written review.
Hello Eddy, We’re sorry to hear that you were not happy with the service you received. To help us look into this further, please contact the branch via email Oliver.hurren@your-move.co.uk or call 01493 600005. Many Thanks Your Move
5/5
GoogleCara was absolutely excellent as were all the team thanks for a pleasant transaction
5/5
GoogleJack has been brilliant & proactive in helping us buy our first home. Would recommend.
5/5
GoogleI would highly recommend Your Move Gorleston, Cara and her team were very professional, always kept us updated. Excellent service.
5/5
GoogleWe cannot be happier with the service from Cara in Gorleston. She was helpful and professional and we would not hesitate to recommend her in the future
5/5
GoogleAmazing estate agents. Cara sold my property in less than a week! Great communication and service throughout. Can highly recommend
5/5
GoogleCara kindly undertook two non obligation valuations for the properties i own helping me to ascertain whether it would be profitable to put them on the market or not. No pressure by Cara, thank you for your help and professional service
1/5
GoogleVery poor. If there is a problem with a rental property they make a snail look turbo charged. If they were as fast dealing with an issue as they are taking money they would be fantastic. They do not provide a good service for landlords.
5/5
GoogleThe Your Move Gorleston team did a great job selling our house. Advertised online within 48 hours and plenty of viewings. Sold within a couple of weeks and we got more than we expected. Their Gorleston High Street position was a key factor for us when selling locally along with their well established brand.
5/5
GoogleI had complete faith in Cara from the moment she stepped into my mother's home. Cara was kind, respectful, confident and positive and I knew immediately that she would deliver what she promised. The house sold in 3 days! An amazing team of people, delivering a service that other estate agents in the area can only wish for! Thank you for making this as stress free as it could possibly be.
5/5
GoogleCara was absolutely excellent as were all the team thanks for a pleasant transaction
5/5
GoogleCouldn't ask for a more professional,enthusiastic and supportive service provided by Daniel and Olli. Always so cheerful and never failed to give feedback after viewings.Thank you to both of you .....you're real stars !!
4/5
GoogleMy wife & I recently experienced a traumatic move in Beccles to a bungalow which, although it ought to have been straightforward, turned out to be anything but not helped by our reticent estate agents. However, although acting only for the vendor of the bungalow, Olly & Daniel at Your Move, Beccles, were like guardian angels to us keeping in regular & frequent touch, chasing & updating, & generally easing us through the maelstrom. They went far beyond the call of duty & we cannot praise them enough.
5/5
GoogleI bought my bungalow through this estate agents in Beccles. There was one gentleman in particular who I would always go to for future advice concerning anything to do with buying and selling a property. I don’t know his surname but he was called Daniel. Very professional and helpful. Wouldn’t hesitate using them again should the need arise.
5/5
GoogleVery professional, friendly and knowledgeable service. Highly recommended
Thanks Chloe. It was a pleasure assisting you with the move. Best wishes in your new home.
5/5
GoogleJust wanted to say a big thank you to Lori for her help in selling our home. We were previously selling with another agent and had no joy. But after speaking to Lori and changing to Your Move Beccles we found a buyer in just over a week. Best wishes from the Hansell family.
Hi Becky. Thanks for the great feedback! All the best in your new home. Your Move.
4/5
GoogleMy wife & I recently experienced a traumatic move in Beccles to a bungalow which, although it ought to have been straightforward, turned out to be anything but not helped by our reticent estate agents. However, although acting only for the vendor of the bungalow, Olly & Daniel at Your Move, Beccles, were like guardian angels to us keeping in regular & frequent touch, chasing & updating, & generally easing us through the maelstrom. They went far beyond the call of duty & we cannot praise them enough.
5/5
GoogleWe bought our first house, recently. Emma Cox was the seller's agent and we can't recommend her, and Your Move Bennetts highly enough, for their commitment to arranging all the paperwork and getting things chased up in good time (and with good humour). We'll definitely consider using them if we sell our house any time soon.
5/5
GoogleWe are first time buyers and were pleasantly surprised at how helpful these estate agents were. They gave us weekly phone call updates, and answered every daft question we had. Very quick response times also. Because of our experience my parents are now selling a property through them also. 10/10!
5/5
GoogleYour Move have been the best Estate Agents I have ever dealt with. Special thanks to Emma who has been a great support and help throughout the process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 258 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.
