5/5
Exact Knowle help my sister and I with a complex sale of our family home. The team at Exact were exceptional from start to finish would recommend to all

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534 reviews across 7 offices and 6 platforms
Xact Homes has seven offices, in Knowle, Solihull (four offices), Balsall Common and Shirley (West Midlands). Together they have 534 reviews on six platforms, rated 4.6 out of 5 overall.
519
Reviews on Google
All 7 offices
9
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
2
Reviews on Trustpilot
Business-wide
1
Reviews on Yell
All 7 offices
1
Reviews on View Agents
All 7 offices
Xact Homes's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Exact Knowle help my sister and I with a complex sale of our family home. The team at Exact were exceptional from start to finish would recommend to all
5/5
Sold our house recently with Exact Knowle . Canβt say enough good things about all of the staff there. Especially Michelle who was just fantastic to deal with. Always there to help and provide support where needed. A shout out to Veronica too. Great service guys thank you.
Hi, Deborrah. Your feedback is highly appreciated. Thank you for the review!
5/5
Excellent service, extremely patient considering the situation, would recommend if you are selling.π β¦
Hi, Ginger. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
Victoria was amazing she managed to extract details from lower down the chain to achieve completion. She was always communicating with us, even if it wasnβt the news we wanted to hear. Kept us in the loop at all times to final completion. Thank you.
Hi, Staran. We are thrilled to learn that you had a positive experience with us!
5/5
Superb service from beginning to end with Xact. Iβd highly recommend them. Thanks to the entire team.
Hi, Will. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
Jill was brilliant throughout our sale process. She kept us informed and did all the chasing necessary! Really pleased with Jill and Xact from start to finish. Thank you
5/5
Ki was amazing and went the extra mile to ensure our completion. Thanks so much for all your support.
Hi, Ashlee. We are thrilled to learn that you had a positive experience with us!
5/5
We put our home on the market through Xact in Solihull. We sold it the first weekend, for the asking price, so we were happy. Jill looked after our account and although we have spent the whole summer trying to find a property, she never put us under any pressure. She was very supportive and although moving is incredibly stressful, she kept everything on track making at least weekly phone calls to the solicitor and to us, telling us when things needed doing/chasing etc. I'm not sure if we just struck lucky with Jill, but she is certainly an excellent ambassador for Xact. I hope never to move again, but if we did, we would certainly ask for Jill.
Hi, Mandy. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
Alicia was very good at keeping us up to date with the whole process of selling our apartment, offering advice and potential solutions when issues arose. Would certainly recommend them based on this experience.
Hi, Pete. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
Alicia was very good at keeping us up to date with the whole process of selling our apartment, offering advice and potential solutions when issues arose. Would certainly recommend them based on this experience.
Hi, Pete. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
Hi Alicia, Angela, Dave, Kiya & all the Xact team, Just wanted to send a massive thank you to all of you for everything you did to get our house sold! We know it wasn't always smooth sailing and took plenty of patience and chasing, but we really appreciate how hard you all worked behind the scenes to push it across the line. You kept us grounded when things got frustrating, and your support made a huge difference to us throughout. We genuinely couldn't have asked for a better team in our corner. Thanks again for all your hard work! Best, Kirt & family x
Hi, Kirt. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
Hi Alicia, Angela, Dave, Kiya & all the Xact team, Just wanted to send a massive thank you to all of you for everything you did to get our house sold! We know it wasn't always smooth sailing and took plenty of patience and chasing, but we really appreciate how hard you all worked behind the scenes to push it across the line. You kept us grounded when things got frustrating, and your support made a huge difference to us throughout. We genuinely couldn't have asked for a better team in our corner. Thanks again for all your hard work! Best, Kirt & family x
Hi, Kirt. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
Xact successfully sold our property during a highly turbulent market following the April 2025 stamp duty changes. The team did an exceptional job, providing fantastic communication, regular updates, and consistent feedback, which allowed us to build a wonderful relationship with them. We would like to personally thank Michelle for her lovely manner, professionalism, and great communication. Nicola enthusiastic, helpful, hardworking and a genuinely lovely person. Jacob and Liz were also great to work with. Both Nicola and Jacob showed us around viewings and actively worked to try and help us find our next dream home. A truly great team that we highly recommend!
Hi, Kim. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
We recently purchased a property from the Solihull office of Xact and cannot express enough, our thanks to Jill who helped us every step of the way. It was a complicated chain and was very difficult at times. However, Jill kept us updated every step of the journey. She answered every email and phone call without delay and supported us throughout the process. I would highly recommend Xact based on this personal experience.
5/5
The Solihull team are a lovely bunch! I had regular contact and updates from them. They were always around and helpful when queries or issues arose. House buying and selling is very stressful but they made the process go smoothly. So itβs a big thanks from me and a special thank you to Kiya who was my main point of contact. Will definitely recommend.
Hi, Lucy. Thank you so much for leaving us a stellar review!
5/5
The Solihull team are a lovely bunch! I had regular contact and updates from them. They were always around and helpful when queries or issues arose. House buying and selling is very stressful but they made the process go smoothly. So itβs a big thanks from me and a special thank you to Kiya who was my main point of contact. Will definitely recommend.
Hi, Lucy. Thank you so much for leaving us a stellar review!
4/5
Stayed focused on the job in hand, to sell our home, over an extended period. Finally bringing it to a successful conclusion for the entire chain. Managing all the ups and downs for everyone. Thank you.
Hi, Geraint. Your feedback is highly appreciated. Thank you for the review!
5/5
I used Xactβs to sell my motherβs house as they are acknowledged as the Premier estate agent in the Knowle and Dorridge area. All the staff were helpful and prompt and their feedback was accurate and timely.Even when an unforeseen problem arose during the sales process, it was handled with care and thought. A strong recommendation.
Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
Great staff. Really professional - friendly / helpful. Despite us having a number of issues that delayed our conveyancing transaction Charlotte and the ray of the staff on the Solihull office were always calm ,professional, supportive and really knowledgeable. Great to have such high levels of customer care and service. A rare find these days. 10/10.
Hi, Catherine. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
We are so grateful to the entire team at RMJ for helping us purchase our first home. β¦
5/5
Overall, weβve had a great experience with RMJ and would like to thank everyone involved in helping us through our sale and purchase so far. β¦
Dear Chloe and Josh, Thank you so much for your lovely review. We're delighted to hear you had a β¦ More
5/5
Erin was incredibly helpful from the very beginning. She was always responsive, professional, and genuinely wanted to help us find our new home. She made the entire process much easier and kept us informed every step of the way. I would β¦
Thank you so much for your kind words and wonderful feedback. It was an absolute pleasure to help you find your new home. β¦ More
5/5
Jake was fantastic throughout our property viewings. He showed us two properties and took the time to explain everything in detail without ever making us feel rushed. He was knowledgeable, professional, and very thorough, answering all of β¦
5/5
A very good experience, despite the tricky market. Emma was very professional and kept on top of progress and was excellent - particularly in terms of keeping everyone informed.
Hi, Andrew. We are thrilled to learn that you had a positive experience with us!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Knowle has the most, with 162 reviews rated 4.6 out of 5, followed by Solihull (1632-1634) with 139.
The seven Xact Homes offices, by town: