Trusted Agent profile Β· West Midlands

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Xact Homes reviews in Knowle, Solihull, Balsall Common and 1 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

534 reviews across 7 offices and 6 platforms

www.xacthomes.co.uk

Xact Homes has seven offices, in Knowle, Solihull (four offices), Balsall Common and Shirley (West Midlands). Together they have 534 reviews on six platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

519

Reviews on Google

All 7 offices

Facebook logo

4.1 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

All 7 offices

View Agents logo

2.0 / 5

1

Reviews on View Agents

All 7 offices

Reviews may appear on more than one platform.

Our offices

Xact Homes's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Xact Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Exact Knowle help my sister and I with a complex sale of our family home. The team at Exact were exceptional from start to finish would recommend to all

Chal Β· 9 October 2026 Β· Xact Homes Knowle

5/5

Google

Sold our house recently with Exact Knowle . Can’t say enough good things about all of the staff there. Especially Michelle who was just fantastic to deal with. Always there to help and provide support where needed. A shout out to Veronica too. Great service guys thank you.

Deborrah Β· 8 October 2026 Β· Xact Homes Knowle

Agent replied Β· 8 October 2026

Hi, Deborrah. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Excellent service, extremely patient considering the situation, would recommend if you are selling.πŸ‘ …

Ginger Β· 2 October 2026 Β· Xact Homes Knowle

Agent replied Β· 9 October 2026

Hi, Ginger. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Victoria was amazing she managed to extract details from lower down the chain to achieve completion. She was always communicating with us, even if it wasn’t the news we wanted to hear. Kept us in the loop at all times to final completion. Thank you.

Staran Β· 30 September 2026 Β· Xact Homes Knowle

Agent replied Β· 1 October 2026

Hi, Staran. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Superb service from beginning to end with Xact. I’d highly recommend them. Thanks to the entire team.

Will Β· 30 September 2026 Β· Xact Homes Knowle

Agent replied Β· 30 September 2026

Hi, Will. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Jill was brilliant throughout our sale process. She kept us informed and did all the chasing necessary! Really pleased with Jill and Xact from start to finish. Thank you

Helen Β· 30 September 2026 Β· Xact Homes Solihull (6 The Square)

5/5

Google

Ki was amazing and went the extra mile to ensure our completion. Thanks so much for all your support.

Ashlee Β· 27 September 2026 Β· Xact Homes Solihull (6 The Square)

Agent replied Β· 30 September 2026

Hi, Ashlee. We are thrilled to learn that you had a positive experience with us!

5/5

Google

We put our home on the market through Xact in Solihull. We sold it the first weekend, for the asking price, so we were happy. Jill looked after our account and although we have spent the whole summer trying to find a property, she never put us under any pressure. She was very supportive and although moving is incredibly stressful, she kept everything on track making at least weekly phone calls to the solicitor and to us, telling us when things needed doing/chasing etc. I'm not sure if we just struck lucky with Jill, but she is certainly an excellent ambassador for Xact. I hope never to move again, but if we did, we would certainly ask for Jill.

Mandy Β· 23 September 2026 Β· Xact Homes Solihull (6 The Square)

Agent replied Β· 30 September 2026

Hi, Mandy. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Alicia was very good at keeping us up to date with the whole process of selling our apartment, offering advice and potential solutions when issues arose. Would certainly recommend them based on this experience.

Pete Β· 23 September 2026 Β· Xact Homes Solihull

Agent replied Β· 30 September 2026

Hi, Pete. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Alicia was very good at keeping us up to date with the whole process of selling our apartment, offering advice and potential solutions when issues arose. Would certainly recommend them based on this experience.

Pete Β· 19 September 2026 Β· Xact Homes Solihull (6 The Square)

Agent replied Β· 25 September 2026

Hi, Pete. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Hi Alicia, Angela, Dave, Kiya & all the Xact team, Just wanted to send a massive thank you to all of you for everything you did to get our house sold! We know it wasn't always smooth sailing and took plenty of patience and chasing, but we really appreciate how hard you all worked behind the scenes to push it across the line. You kept us grounded when things got frustrating, and your support made a huge difference to us throughout. We genuinely couldn't have asked for a better team in our corner. Thanks again for all your hard work! Best, Kirt & family x

Kirt Β· 16 September 2026 Β· Xact Homes Solihull (6 The Square)

Agent replied Β· 30 September 2026

Hi, Kirt. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Hi Alicia, Angela, Dave, Kiya & all the Xact team, Just wanted to send a massive thank you to all of you for everything you did to get our house sold! We know it wasn't always smooth sailing and took plenty of patience and chasing, but we really appreciate how hard you all worked behind the scenes to push it across the line. You kept us grounded when things got frustrating, and your support made a huge difference to us throughout. We genuinely couldn't have asked for a better team in our corner. Thanks again for all your hard work! Best, Kirt & family x

Kirt Β· 15 September 2026 Β· Xact Homes Solihull

Agent replied Β· 30 September 2026

Hi, Kirt. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Xact successfully sold our property during a highly turbulent market following the April 2025 stamp duty changes. The team did an exceptional job, providing fantastic communication, regular updates, and consistent feedback, which allowed us to build a wonderful relationship with them. We would like to personally thank Michelle for her lovely manner, professionalism, and great communication. Nicola enthusiastic, helpful, hardworking and a genuinely lovely person. Jacob and Liz were also great to work with. Both Nicola and Jacob showed us around viewings and actively worked to try and help us find our next dream home. A truly great team that we highly recommend!

Kim Β· 7 September 2026 Β· Xact Homes Knowle

Agent replied Β· 8 September 2026

Hi, Kim. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

We recently purchased a property from the Solihull office of Xact and cannot express enough, our thanks to Jill who helped us every step of the way. It was a complicated chain and was very difficult at times. However, Jill kept us updated every step of the journey. She answered every email and phone call without delay and supported us throughout the process. I would highly recommend Xact based on this personal experience.

Ian Β· 2 September 2026 Β· Xact Homes Solihull (6 The Square)

5/5

Google

The Solihull team are a lovely bunch! I had regular contact and updates from them. They were always around and helpful when queries or issues arose. House buying and selling is very stressful but they made the process go smoothly. So it’s a big thanks from me and a special thank you to Kiya who was my main point of contact. Will definitely recommend.

Lucy Β· 30 August 2026 Β· Xact Homes Solihull (6 The Square)

Agent replied Β· 25 August 2026

Hi, Lucy. Thank you so much for leaving us a stellar review!

5/5

Google

The Solihull team are a lovely bunch! I had regular contact and updates from them. They were always around and helpful when queries or issues arose. House buying and selling is very stressful but they made the process go smoothly. So it’s a big thanks from me and a special thank you to Kiya who was my main point of contact. Will definitely recommend.

Lucy Β· 24 August 2026 Β· Xact Homes Solihull

Agent replied Β· 25 August 2026

Hi, Lucy. Thank you so much for leaving us a stellar review!

4/5

Google

Stayed focused on the job in hand, to sell our home, over an extended period. Finally bringing it to a successful conclusion for the entire chain. Managing all the ups and downs for everyone. Thank you.

Geraint Β· 14 August 2026 Β· Xact Homes Solihull (6 The Square)

Agent replied Β· 14 August 2026

Hi, Geraint. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

I used Xact’s to sell my mother’s house as they are acknowledged as the Premier estate agent in the Knowle and Dorridge area. All the staff were helpful and prompt and their feedback was accurate and timely.Even when an unforeseen problem arose during the sales process, it was handled with care and thought. A strong recommendation.

Chris Β· 13 August 2026 Β· Xact Homes Knowle

Agent replied Β· 13 August 2026

Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Great staff. Really professional - friendly / helpful. Despite us having a number of issues that delayed our conveyancing transaction Charlotte and the ray of the staff on the Solihull office were always calm ,professional, supportive and really knowledgeable. Great to have such high levels of customer care and service. A rare find these days. 10/10.

Catherine Β· 10 August 2026 Β· Xact Homes Solihull (6 The Square)

Agent replied Β· 24 March 2026

Hi, Catherine. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

We are so grateful to the entire team at RMJ for helping us purchase our first home. …

Tinka Β· 10 August 2026 Β· Xact Homes Solihull

5/5

Google

Overall, we’ve had a great experience with RMJ and would like to thank everyone involved in helping us through our sale and purchase so far. …

Chloe Β· 31 July 2026 Β· Xact Homes Solihull

Agent replied Β· 31 August 2026

Dear Chloe and Josh, Thank you so much for your lovely review. We're delighted to hear you had a … More

5/5

Google

Erin was incredibly helpful from the very beginning. She was always responsive, professional, and genuinely wanted to help us find our new home. She made the entire process much easier and kept us informed every step of the way. I would …

Anastasiia Β· 31 July 2026 Β· Xact Homes Solihull

Agent replied Β· 31 August 2026

Thank you so much for your kind words and wonderful feedback. It was an absolute pleasure to help you find your new home. … More

5/5

Google

Jake was fantastic throughout our property viewings. He showed us two properties and took the time to explain everything in detail without ever making us feel rushed. He was knowledgeable, professional, and very thorough, answering all of …

Jino Β· 31 July 2026 Β· Xact Homes Solihull

5/5

Google

A very good experience, despite the tricky market. Emma was very professional and kept on top of progress and was excellent - particularly in terms of keeping everyone informed.

Andrew Β· 31 July 2026 Β· Xact Homes Knowle

Agent replied Β· 31 July 2026

Hi, Andrew. We are thrilled to learn that you had a positive experience with us!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Xact Homes

Which Xact Homes office has the most reviews?

Knowle has the most, with 162 reviews rated 4.6 out of 5, followed by Solihull (1632-1634) with 139.

Where are the Xact Homes offices?

The seven Xact Homes offices, by town:

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