Xact Homes Solihull reviews

★★★★★ 5/5

Google

Xact successfully sold our property during a highly turbulent market following the April 2025 stamp duty changes. The team did an exceptional job, providing fantastic communication, regular updates, and consistent feedback, which allowed us to build a wonderful relationship with them. We would like to personally thank Michelle for her lovely manner, professionalism, and great communication. Nicola enthusiastic, helpful, hardworking and a genuinely lovely person. Jacob and Liz were also great to work with. Both Nicola and Jacob showed us around viewings and actively worked to try and help us find our next dream home. A truly great team that we highly recommend!

Kim · 7 September 2026

★★★★★ 5/5

Google

Xact are not just any Estate Agent they are THE Estate Agent !! Jeremy and his Team are brilliant, I was selling my late Mothers house and from day 1 they were so understanding and helpful. They have all been so friendly and professional, nothing was too much trouble. The icing on the cake..... it was sold in 14 days for the asking price ! There is no other Estate Agent to use

Michael · 16 April 2026

★★★★★ 5/5

Google

Victoria was amazing she managed to extract details from lower down the chain to achieve completion. She was always communicating with us, even if it wasn’t the news we wanted to hear. Kept us in the loop at all times to final completion. Thank you.

Staran · 30 September 2026

★★★★★ 5/5

Google

We are an estate agency based in London and were just involved in a chain with Xact as our clients are moving to the Midlands. I wanted to take a moment to say how great this agency was in the transaction, in particular Nicola who frankly, if she hadn't had been involved, it all probably would have collapsed. If you are reading this and you're thinking of moving, you're in safe hands trust me.

Scott · 24 December 2025

★★★★★ 5/5

Google

We have known Jeremy for a number of years having previously sold and bought through Xact who provided an excellent and professional service. We were looking to move from what we thought was our forever home to up-size due to family moving to Scotland and Oxfordshire. Our first port of call was Jeremy who was fantastic in both finding our dream home and managing the process of both selling and buying which speaks volumes for Xact. Needless to say Xact again provided exceptional customer service and every member of the team, especially Emma, could not have done more to help us through what can be a very stressful experience. We would not hesitate in recommending Jeremy and his team to anyone else considering moving house.

Carol · 16 September 2025

★★★★★ 5/5

Google

Xact were initially recommended to us by multiple friends who had recently sold their homes. In our case we had a relatively unique perspective since the property that we sold, as well as the property we purchased, were both offered through Xact meaning we can speak to the experience from both sides. Xact provided exceptional customer service all the way from our first inquiry through to the final move. Every member of the team was incredibly kind and informative, and really went the extra mile to make sure we felt supported.  Their small and frequent personal touches were recognised and appreciated and made all the difference to us as we went through something that could have been so overwhelming. We wouldn’t hesitate in recommending Jeremy and his team to anyone else considering moving house - definitely worthy of a 10-star review!

Alastair · 16 September 2025

★★★★★ 5/5

Google

I feel like I’ve used Xact more times that I can count and by now know everyone who works there! But I can honestly say they are all so nice, so friendly and so dedicated. They really do go above and beyond in helping you sell or buy, for which I very grateful. I am also grateful for the emotional support through what is a very stressful process! Couldn’t recommend them more highly. Thank you team at Xact. Special shout out to Emma and Jacob who worked absolutely tirelessly to get us over the line when dealing with some very frustrating solicitors on the other side!

Lauren · 29 August 2025

★★★★★ 5/5

Google

Thank you to Xact Home, and especially Veronika, for helping us purchase our new home. Veronika was incredibly professional throughout the entire process. She communicated clearly and supported us every step of the way, making what could have been a stressful experience feel smooth and manageable. Ashok Shamji

Ash · 27 May 2026

★★★★★ 5/5

Google

Xact are a pleasure to work with. Staff are knowledgeable, easily contactable and efficient in actioning feedback/next steps from start to finish in selling our house. A special thank you to Veronika who was on hand to provide advice and reassurance in a difficult selling market.

Hannah · 2 June 2026

★★★★★ 5/5

Facebook

Having just sold our home through Xact, I literally cannot recommend them highly enough. Despite being on a strict completion deadline for personal reasons, having our first buyer pull out for economic reasons and experiencing an incredibly challenging buyer at the bottom of our chain, the team at Xact went above and beyond at every stage! Jacob and Nicola were genuinely outstanding. They were consummate professionals and took it all in their stride. The experience with Xact Homes was amazing from start to finish. Very impressed. Strongly recommend them to anyone looking for a better-than-expected experience. Thank you!

Matt · 2 July 2025

★★★★★ 5/5

Google

Exact were brilliant - keeping us informed of everything coming on to the market and once we found a property with them - keeping us informed of everything- very helpful, friendly and professional throughout - thank you Exact!

Mike · 1 June 2026

★★★★★ 5/5

Google

A very good experience, despite the tricky market. Emma was very professional and kept on top of progress and was excellent - particularly in terms of keeping everyone informed.

Andrew · 31 July 2026

★★★★★ 5/5

Google

Michelle and the team were brilliant from start to finish when purchasing my home. Great communication and hard work to over come issues with solicitors and other people in the chain was greatly appreciated. Michelle was the glue holding everything together for most of the chain and I’d highly recommend for any future property dealings.

James · 29 November 2025

★★★★★ 5/5

Google

I felt looked after from my first contact with Jeremy from Xact . The media team did an excellent job with the photos showing my house at its best. My liaison agent Michelle was welcoming and supportive. I feel that from showing my buyers around the house to negotiating the final offer she has done an excellent job.

Liz · 16 October 2025

★★★★★ 5/5

Google

Jeremy was exceptional. The support and guidance he offered was first class. He was always courteous, responsive and totally honest at every step. Would unreservedly recommend his services for people looking for best in class service.

Eric · 2 April 2026

★★★★★ 5/5

Google

Victoria always went above and beyond our expectations, very informative and communication was very good. Michelle was always helpful making sure that the process ran as smooth as possible and that any delays were communicated. Would use again.

Karen · 16 March 2026

★★★★★ 5/5

Google

From start to finish, the communication from this Xact were absolutely outstanding. I was kept informed at every stage of the process, with nothing ever left unclear or unanswered. A special mention must go to Emma, Josie and Henry, who were all incredibly professional, warm, and patient throughout. They were more than happy to accommodate multiple revisits without any hesitation, making me feel completely at ease during what can be quite a stressful process. I couldn't recommend them highly enough!

Martyn · 16 March 2026

★★★★★ 5/5

Google

Lily was amazing. She was professional, polite, and friendly. She always responded to and passed on any queries promptly, and explained what was required. Can't thank her enough for her support and help with the sale of the property, and for relieving any anxiety and stress throughout the whole process. All other agents we dealt with were also friendly, helpful, and professional throughout.

Julie · 19 May 2025

★★★★★ 5/5

Google

Exact was amazing. They were not contracted by us directly they were our sellers solicitors and honestly I actually got more information and communication from exact than my own estate agency. Special mention to veronika who was unbelievable thanks so much

Hollie · 16 December 2025

★★★★★ 5/5

Google

Fabulous service from start to finish. Michelle was an absolute super star! Can’t rate her highly enough. Would definitely recommend to anyone thinking of moving house.

Sue · 16 March 2026

★★★★★ 5/5

Google

We recently brought a house that was sold by Xact, the process was super smooth, Veronika kept us up to date all the way through and helped push us towards completion when we suffered delays! Great service!

Julie · 8 November 2025

★★★★★ 5/5

Google

Just completed on our first family home , Michelle has been excellent. Very attentive and efficient. Thank you so much for all your hard work!

Vicky · 16 February 2026

★★★★★ 5/5

Google

Jacob was excellent in getting my sale through despite some challenging issues that cropped up. Woukd highly recommend. Despite some challenges

Paul · 16 March 2026

★★★★★ 5/5

Google

Our estate agent Jacob was very professional and keen in his role at exact. He answered all our questions to the best of his ability and was definitely the best agent we have had in our time of looking for houses. Thank you very much and we highly recommend.

James · 19 May 2025