Trusted Agent profile
★★★★★
639 reviews across 5 offices and 3 platforms
Wright Marshall Estate Agents has five offices, in Buxton, Nantwich, Knutsford, Northwich and Cheshire East. Together they have 639 reviews on three platforms, rated 4.8 out of 5 overall.
558
Reviews on Google
All 5 offices
5
Reviews on Facebook
All 5 offices
76
Reviews on Trustpilot
All 5 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Wright Marshall Estate Agents's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Wright Marshall Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSeamless completion day
Thank you to the staff from Wright Marshall who helped make our moving day so stress free. We moved from outside the area and on arrival Louise chased the solicitor so we were able to collect the keys for our new home by 1pm. The team were very proactive throughout the moving process.
5/5
TrustpilotJack was brilliant
Jack was brilliant. So helpful and always there with any queries we had
5/5
GoogleHave been using Marshall’s as a landlord, using their services to manage my properties for over 20 years. A great service provided by Abby and her team in the rentals, providing advice and assistance when needed.
Hi Gavin, Thank you so much for your continued trust over the past 20 years, it truly means a lot to us! We're delighted to hear that Abby and the team have been able to support you so well. We look forward to continuing our partnership for many years to come. Warm regards, The Wright Marshall Buxton Team
5/5
GoogleLouise & the team were absolutely fantastic in a very stressful & difficult time for us. They kept us posted on our position, gave very helpful advice & reassurance when, at times, we were ready to give up! A first class Estate agent who cares about their clients.
Thank you so much, Richard, for your kind words and for sharing your experience. We're so pleased that Louise and the team could support you during such a challenging time. Your feedback means the world to us and will be shared with the team, it’ll definitely make their day! Wishing you all the very best moving forward.
5/5
GoogleI just had to write a quick review to say how pleased I am with the service provided by the whole team at Wright Marshall, Buxton. From attending to view and market my property, to the day of completion, it was top notch. Great communication and I was even able to negotiate a great rate. I was fortunate enough to get a sale agreed really quickly. Would definitely recommend.
Thank you so much, Vanessa! We're delighted to hear you had such a positive experience with our Buxton team. From first viewing to completion, it's great to know the communication and service exceeded expectations, and that we helped secure a quick sale at a great rate! Wishing you all the best and thank you again for the recommendation.
5/5
FacebookI just had to write a quick review to say how pleased I am with the service provided by the whole team at Wright Marshall, Buxton. From attending to view and market my property, to the day of completion, it was top notch. Great communication and I was even able to negotiate a great rate. I was fortunate enough to get a sale agreed really quickly. Would definitely recommend.
5/5
GoogleGreat service throughout the process. Very satisfied Landlord.
Thank you, Roy! We’re so pleased to hear you were happy with the service and the outcome. It was a pleasure working with you, and we really appreciate your trust in the team! 🏡👍
5/5
GoogleJack has been fantastic throughout the sale of my house. From the initial meeting to completion he always kept me informed with updates and progress. I was most impressed when he recommended my house to the prospective viewers before the house went on the market, who then went on to make an offer. The brochure, photos and video were excellent quality and really showed of my property in the best way possible. I would definitely use Jack at Wright Marshall in future and I couldn't recommend him enough to anyone wishing to sell a property.
Thank you Peter and I look forward to speaking to you on Friday. Regards, Jack
1/5
TrustpilotPoor customer service
We had arranged a viewing for a property and we waited at the property no agent turned up. We called and they said the house was now under offer so all viewings were cancelled. They didn’t both to tell us. The person on the phone claimed they had called left a message and sent an email none lf which we received! They had our correct details as they read them back to me when I arranged the viewing! Poor customer service
5/5
GoogleWe had quite a difficult time selling our house recently - but Louise and her team really helped. Very friendly and professional all round and very creative with the photographs of our property - we cannot recommend them highly enough - it's always great to find an agent you can trust and enjoy dealing with!
Thank you so much, John! We're thrilled Louise and the team could support you through a challenging sale. Friendly, creative, and trustworthy service is what we aim for every time. We truly appreciate your recommendation! ⭐🏡📸 …
5/5
GoogleWe highly recommend the services of Wright Marshall's at Nantwich. From start to finish Louise and Lauren have been fantastic and highly professional. They kept us updated at all times. Would 100% use their services again. Thanks and gratitude to you both x
Thank you so much, Julie! We're delighted to hear that Louise and Lauren made your experience such a positive one. Your kind words mean a lot to the team, and we’d love to work with you again in the future! x
5/5
GoogleWright Marshall have been absolutely fantastic in arranging our rental property for us - we had complications due to delays with our house sale, but at every step of the way Erin did everything she could to make our lives easier. Her excellent communication, friendly and helpful attitude and flexibility have made Erin a pleasure to deal with. Wright Marshall's online system for paperwork is also very straightforward to navigate. We wouldn't hesitate to recommend Wright Marshall for an exceptionally professional and efficient service.
Thank you so much, Emma! 🌟 We're thrilled Erin was able to support you through a stressful time, she’s a real star! Your kind words mean the world to us, and we're so glad our online system and service made things easier. Wishing you all the best in your new place! 🏡😊
5/5
GoogleWe recently had a fantastic experience with Andy at Wright Marshall Knutsford when selling our property. Their communication was excellent throughout the entire process, keeping us informed and reassured at every stage. Thanks to their efficiency and professionalism, we achieved a quick exchange, making the whole experience smooth and stress-free. We highly recommend Wright Marshall to anyone looking to sell their property with confidence.
Thank you so much, Simon! We're delighted to hear Andy and the team at Knutsford made the process smooth and stress-free. Clear communication and efficiency are what we strive for, really appreciate your kind words and recommendation! 🏡✨ …
1/5
TrustpilotWhat a shambles this whole experience…
What a shambles this whole experience was with Louise and her team. Massively over promised and massively under delivered. No follow up on visits, early turn ups and no contact to re-arrange, no contact with customers after visits (couldn't get hold of them apparently?) visits made with buyers who left damage, broken pictures, moved items - agents said they had no idea and blamed us. No weekly chasing of our buyers (who was also one of their clients too) when asked about slow progress, blamed the stamp duty deadline and they couldn't help us, total surprise (although I don't actually buy this) when our sale fell through due to legal issues on our buyers sale - if they were chasing both sales they would have known that as the issue went on for three months, but we were made to feel like we were the problem for actually daring to ask for regular updates against periods of no information being exchanged between solicitors. When we tried to exit the agency agreement that is when Louise went into over drive (shame she didn't show that level of engagement during our agreement) when we got threats of compensation, holding us to the exit period and then saying that she was disappointed with us!! Left feeling totally frustrated, underwhelmed and blamed. This week we got an extensive list of customers from Louise that if we sold to them through another agent she would want 'remuneration' - this list was over 20 people although only 5 walked through the door. Beware the sunny show - it is all that is a show and you will be left frustrated. Shameful.
5/5
GoogleAlways helpful, they did all the viewings, very patient and understanding of the current market. Good advice given.
Thank you, Dawn! 🌟 We're so glad you found our team helpful, patient, and supportive throughout the process. At Wright Marshall Buxton, we pride ourselves on guiding you with honest advice and local market expertise. 🏡 Always here if you need us again! 😊 …
5/5
GoogleJack is your man if you are thinking of selling your home. He is lovely and professional, he will be on hand from start to finish and is very knowledgeable and supportive if there are any bumps in the road. Very easy to communicate with which makes the process easier. I would definitely recommend. Danielle & Steph
Thank you so much, Danielle, for your kind words and glowing recommendation! We're thrilled to hear that Jack made the process smooth and stress-free for you. He truly is a star when it comes to guiding our clients through every step. Wishing you all the best in your new chapter, and thank you again for choosing Wright Marshall Northwich!
5/5
GoogleWright Marshall were amazing with the purchase of our first house. They were professional and empathetic and so lovely. They replied quickly and a made sure to check in with us frequently. Paula and Jordanna were incredible! Thank you so much!
Thank you so much, Mercydes! We're thrilled to hear that your first home-buying experience was a positive one. Paula and Jordanna will be over the moon to know they made such a great impression. Wishing you all the happiness in your new home!
5/5
GoogleExcellent service from start to finish, always available on the phone or in person & I would not hesitate to recommend them to anyone who needs to sell a property.
Thank you for your review, it was a pleasure working with you.
5/5
GoogleFantastic service from start to finish from Erin. She was so lovely and helpful from my first viewing, right to moving day and was always available to answer questions quickly to help ease through the buying process. Would highly recommend
Thank you so much Hannah, it was lovely working with you!
5/5
GoogleJack was knowledgeable ,proactive and efficient in all aspects of the purchase from initial viewing to post the completion. Negotiating between the parties accurately and effectively. Would defiantly recommend!
Thank you Molly and all the best in your new home. Regards, Jack
5/5
GoogleWent to view the property and got a fast and easy service which was very reliable. Erin specifically helped me through the processes and was amazing with keeping me informed and was always quick to reply back to any questions I had.
Thank you, Adam! We're so pleased to hear you had such a smooth and positive experience. Erin will be thrilled with your kind words, she always goes the extra mile. Wishing you all the best and thank you again for choosing Wright Marshall!
5/5
GoogleLouise and her dedicated, knowledgeable team were a pleasure to deal with during our recent house sale. They kept us informed every step of the way and nothing was too much trouble. Thank you so much for all your help. The Riddle Family
We can't thank you enough for your amazing words & 5* review - our team at Nantwich office are so grateful to receive such lovely comments and it has been their absolute pleasure to help you through your moving journey! All the very best in your new home.
5/5
GoogleLovely people to work with. Our house purchase went through Wright Marshall very smoothly.
5/5
GooglePurchased a property through Wright Marshall, Erin was very proactive in chasing and regularly kept everyone updated!
Thank you, Emma! 😊 We’re so pleased to hear that Erin’s proactive approach and regular updates made your property purchase smooth. 🏡✨ We truly appreciate your kind words and wish you all the best in your new home! 🏠🎉
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Buxton has the most, with 227 reviews rated 4.7 out of 5, followed by Nantwich with 162.
The five Wright Marshall Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Wright Marshall Estate Agents, High Peak won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
