Wright Marshall reviews

★★★★★ 5/5

Google

Even though they were acting for the sellers rather than for me, Lauren, Louise and Hannah were genuinely brilliant throughout the purchase of my new home. They were friendly, responsive and highly professional at every stage, and their communication made a huge difference in keeping the process smooth and well-coordinated. They went above and beyond to assist with queries and keep everyone updated, which I really appreciated. It’s rare to have such a positive experience with an estate agency when you're on the buyer’s side, but they were outstanding. I would happily recommend them to anyone looking for an estate agent team that is efficient, approachable and truly committed to getting things right.

Daniel · 28 December 2025

★★★★★ 5/5

Google

What an absolute pleasure we had with our recent house purchase through Wright Marshall in Nantwich. The team made the whole process, from first viewings, to getting the completion over the line a superb process. Our selling estate couldn't speaking highly enough of the team - a huge shout out to Lauren, Louise and Hannah - and it was superb getting the final move in done. I am never moving again [lol] but if I were, the team at Wright Marshall will be top of the list to work with again. Thank you all for an amazing service and outcomes.

C · 13 November 2025

★★★★★ 5/5

Google

The biggest thank you to the manager of this branch, Louise Chapman. Who recently visited my family member to complete a valuation, after what has been a really awful time for the family. Louise was kind, warm, empathetic and has really restored our faith in people. Thank you Louise, you’re a credit to Wright Marshall! Will certainly head to you when we next need your services.

Jordanna · 22 January 2026

★★★★★ 5/5

Google

We dealt with Lauren, Hannah and Louise during a stressful move to Cheshire. All points were dealt with over what seemed an eternity of a move given how slow solicitors are these days. The staff were always polite and sent regular emails to the seller when required.

Elizabeth · 28 December 2025

★★★★★ 5/5

Google

Louise and her team have recently completed the sale of my home. I felt perfectly confident leaving the day to day routine of viewings and selling to the team in Nantwich. I was kept well informed and the sale concluded very successfully. Many thanks to Louise, Hannah and Lauren.

Da · 13 October 2025

★★★★★ 1/5

Google

I am so disappointed. I met a lovely agent who showed me around during a viewing. Everything was looking positive. I decided to call the office and discuss what kind of offer would be acceptable. Things took a sudden turn, the lady I spoke with was a little unfriendly at first, I thought to myself she would come around, unfortunately I was wrong, disrespect was all I encountered. The lady on the phone was blunt and difficult. No empathy and stone cold in the tone I was spoken to. The staff member alienated and destroyed any purchase in one full swoop. Compassion and understanding go a long way.

Love · 19 August 2024

★★★★★ 5/5

Google

Hannah has been fantastic start to finish and wasn’t even our estate agent selling our house, she was acting on behalf of the seller. If we ever come to sell she’s the person I would be instructing! Throughout the whole process she kept us informed and supported with additional viewings that were always short notice :) She’s a true asset to Wright Marshall and even though buying and selling properties can be stressful she’s made it so easy. Thanks Hannah & Wright Marshall!

Chantel · 27 July 2024

★★★★★ 5/5

Google

l would not hesitate to recommend the team at Wright Marshall as they have all been amazing in the sale process, special shout out to Hannah, lauren and the viewing representatives for showing people around, not forgetting the Manager of the branch who is Ace!

Susan · 13 October 2025

★★★★★ 5/5

Google

Wright Marshall really helped us with the sale of the family home, they did all of the viewings and always acted in a professional yet friendly manner, and communicated well throughout the process, would definitely recommend Louise and the team, thanks again, Ann Jones

Charlotte · 13 October 2025

★★★★★ 1/5

Google

I strongly advise against using this agency! They are very unprofessional and incompetent. I have been renting a house from this agency for over three years and for three years we have had damp and mould in the house. All reports are swept under the carpet. Every year when winter comes, they are unable to deal with the repairs, it takes a very long time and the results are zero. The employees have zero experience in this field. Be careful with them. The houses are prepared before renting and everything looks reasonably good, but after a few months, the worst problems come out! Even the neighbours confirm that the previous tenants had problems and all reports were ignored. I am attaching a photo below. You are ridiculous and incompetent. I have been renting from you for almost four years. 31 Minshull New Road CW13PE Crewe. I have had a damp problem for three years, I have been dealing with the Council, and you say you don't know me.

Marcin · 20 January 2026

★★★★★ 5/5

Google

We have sold and purchased property through Wright Marshall. The whole team, Louise, Lauren and Hannah were so professional and kept us updated throughout the whole process. We would definitely recommend. The dream team of Estate Agency!!

Paul · 28 November 2025

★★★★★ 5/5

Google

We have received outstanding service from Louise, Hannah and all the team. Ours was not an easy sale as we are executors and live over 100+ miles from the property but from our first meeting with Louise we knew we had made the right choice, her professionalism and friendliness from our first meeting continued throughout the whole process and it was a pleasure to call in at the office each time we made it up to Nantwich. We were kept fully updated and they even went above and beyond expectation when helping us deal with a burst pipe that severely damaged the property. A joy to do business with, a huge thank you from both of us. Phil & Michelle

Phil · 21 May 2024

★★★★★ 5/5

Google

We had quite a difficult time selling our house recently - but Louise and her team really helped. Very friendly and professional all round and very creative with the photographs of our property - we cannot recommend them highly enough - it's always great to find an agent you can trust and enjoy dealing with!

John · 13 May 2025

★★★★★ 1/5

Google

i dont recommend this agency because they re really unprofessional and really inconsiderate with their tenants. some of my family members started getting ill because of the mold all around the house and this agency aint doing anything about it. and im not talking about some little cough, im talking about serious possibly chronic diseases like asthma. with serious potential for other illnesses that affects breathing and the lungs as a whole. we ve called them over 100 times to fix the whole thing with the mold and they re so inconsiderate that they ll go to extremes such as saying every week they re gonna come and do something about it for like several weeks and never come. if youre planning to rent the house from this agency, please ask first because you could get into some serious problems like ive just talked about.

Guta · 28 December 2025

★★★★★ 1/5

Google

I dont recommend this estate because since 4 years till now ive been trapped in a house full of mould and all the complains i do they toss it aside like is nothing and now antoher christmas we have to spend in a mouldy house full of bacteria and viruses which can also couse health issues to the young kids in the house. They do not attempt to try and make our lives easier yet they make it harder!

Ana · 28 December 2025

★★★★★ 5/5

Google

We recently bought our family home through Wright Marshall and had an excellent experience. The warm and friendly team were professional and helpful throughout the whole process. Communication was great, phone calls and emails were always answered, and if we dropped into the office they were knowledgeable and up-to-date with exactly where we were up to with progress. They happily arranged follow-up viewings and access for builders and surveyors, and nothing was ever too much trouble. It was a real pleasure to deal with Lauren and Louise, and we wouldn’t hesitate to recommend Wright Marshall to anyone wanting to buy or sell a home.

Emma · 13 October 2025

★★★★★ 5/5

Google

Absolutely fabulous, efficient service. We met Chloe who listened to what we were looking for and suggested a property she thought would be perfect. She was not wrong. We came to see it and fell on love with it. We then dealt with Erin who took us through the process swiftly and easily. We now have a beautiful home in the heart of the cheshire countryside. If you're looking for an estate agent. That actually listens and cares about the customer then look no further. I can't reccommend Chloe, Erin and Wright Marshalls highly enough. Thank you for helping us find our perfect new home.

Christine · 23 August 2023

★★★★★ 5/5

Google

My brother and I faced the daunting task of selling a relative’s house from a distance. We entrusted this task to Louise and her team at Nantwich. We could not have made a wiser decision! Through many ups and downs arising from an unfortunate sad event and a number of buyers who got so close but then backed out at the last minute, Louise kept cheery and smiling and encouraged us to remain as optimistic as she undoubtedly was. Her optimism was well-founded and, as a result of her superb professionalism and sheer dogged determination to sell this property, we got there in the end, at a house sale price which was ‘right’.

Howard · 30 June 2023

★★★★★ 5/5

Google

From our initial consultation to the final signing, out experience with Louise, Hannah and the team at Wright Marshall Nantwich was exceptional. Their team’s professionalism, expertise, and personalised approach made the entire process smooth and stress-free. They listened attentively and guided us through every step with clarity and transparency. I highly recommend Wright Marshall Nantwich for anyone seeking top-notch service and results in the local property market.

Bailey · 21 April 2024

★★★★★ 5/5

Google

Without exception the team at Wright Marshall Nantwich have been professional, empathetic during difficult times and have never faltered in their endeavour to get the job done. The whole team are very responsive and quick to action any queries or enquiries. I would highly recommend them to anyone considering selling or purchasing property. A special mention to Hannah for constantly going the extra mile.

Nicole · 22 March 2024

★★★★★ 5/5

Google

From first contact to completion....Wright Marshall in Nantwich have been amazing :) We were first time buyers and they made the experience easy and supported. They reduced the stress that house buying can be. Lou and the team are amazing! I can't thank them enough....especially for the multiple viewings we arranged on the property which was moving through the sale process :)

Tegan · 21 April 2024

★★★★★ 5/5

Google

We recently bought our new home through Wright Marshall in Nantwich. Thank you to Lou and Lauren for a perfect experience and helping us secure our lovely new home!

Katie · 31 July 2025

★★★★★ 5/5

Google

Louise went above and beyond for us, when previously trying to buy a property and when we made enquiries for selling our property. I would definitely reccomend. Friendly and professional!

Anna · 13 July 2025

★★★★★ 5/5

Google

I sold my mothers house in Nantwich in March and the experience with Wright Marshall was seamless - quick when needed but also very sensitive to the needs of a frail pensioner. The preparation including legal surveys, photos and floorplans was in place very quickly and when we pushed the button Louise and the team had the house on the market straight away and sold within a week! Following this the whole process was managed with great communication and everything went without any hiccups and on schedule - highly recommended.

John · 30 July 2022