Trusted Agent profile
★★★★★
639 reviews across 5 offices and 3 platforms
Wright Marshall Estate Agents has five offices, in Buxton, Nantwich, Knutsford, Northwich and Cheshire East. Together they have 639 reviews on three platforms, rated 4.8 out of 5 overall.
558
Reviews on Google
All 5 offices
5
Reviews on Facebook
All 5 offices
76
Reviews on Trustpilot
All 5 offices
Wright Marshall Estate Agents's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Wright Marshall Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJack was brilliant start to finish with our recent house move and I would recommend him to anyone. He was always available for any questions, proactively keeping you up to date on progress and supportive throughout the whole journey. Jack goes above and beyond, he’s super professional and the best person to choose if you want to sell your house!
Thanks Ben and all the best in your new home. Regards, Jack
5/5
GoogleJack was fantastic from start to finish during our first home-buying experience. From his friendly and professional demeanor while showing us around the house to the reliable and consistent communication he maintained throughout the entire process, he was a pleasure to work with. I absolutely recommend this estate agency, Wright Marshall go above and beyond.
"Thank you so much for your kind words, Kate! We're delighted to hear that Jack made your first home-buying experience smooth and enjoyable. Reliable communication and professionalism are what we strive for, and it’s great to know you felt well-supported throughout the process. Wishing you all the best in your new home!"
5/5
GoogleJack was great from the start. We were quite particular about where we would consider moving to and fairly noncommittal. We were probably not the best of clients but Jack treated us as if we were buying and selling million pound houses. When we did find the house we wanted to move to Jack sprang into action to get us on the market and our house sold. He worked weekends, flexed his diary and we had sold within three weeks. During the lengthy conveyancing process he kept things moving and stayed in contact with all key parties. Jack is great at his job and a very likeable person generally. We highly recommend his services (very competitive rates too!).
Thank you for your kind words! We're thrilled to hear about your positive experience with Jack. His dedication to excellence and client satisfaction is truly what sets us apart. We appreciate your recommendation!
5/5
GoogleJack from Wright Marshall Estates Northwich has been fantastic for my property sale from start to finish. He gave me some great advice and tactics on the pricing strategy which allowed me to get a great sale price in the end. Jack would always get back to me in a very timely manner and would chase on my behalf for updates with the other parties involved in the process. I especially liked how easy it has been to communicate with Jack speaking with him on WhatsApp throughout. I highly recommend anyone wanting to sell their property to give Jack a call, he will be Professional from start to finish, not to mention his very competitive rates also. Thanks again!
Thank you for your very kind words Ed and I wish yourself and Fen all the best in your new home. Regards, Jack
5/5
GoogleWe recently purchased our property through Jack Braithwaite and were thoroughly impressed by the high level of service he provided throughout the process. Jack demonstrated exceptional professionalism and dedication, working tirelessly to secure both the exchange and completion dates within the desired timeframes. His communication was outstanding and far exceeded that of any other party involved, including both solicitors and other estate agents. He kept us consistently informed at every stage and was always readily available to address any queries or concerns, which brought great peace of mind during what can often be a stressful time. Jack’s commitment, efficiency, and proactive approach made the entire experience as smooth as possible. Based on this experience, we would not hesitate to instruct Jack when the time comes to sell our property in the future. He has certainly set a very high standard.
Thank you, Jamie, for such a thoughtful and detailed review. We're thrilled to hear Jack provided such exceptional service and made your property purchase as smooth and stress-free as possible. His professionalism, clear communication, and dedication are exactly what we strive for at Wright Marshall. We'll be sure to pass on your kind words to Jack, they’ll mean a lot! We look forward to helping you again when the time comes.
5/5
GoogleGreat experience from start to finish, Jack was an absolute pleasure to deal with and I wouldn’t hesitate to recommend Wright Marshall in the future.
Thank you for this review Nicky and I wish you all the best in your new home. Regards, Jack
1/5
GoogleAggressive, pushy tactics, not interested in working with buyers. There are better estate agents around. If you see a property listed with these, knock on the door instead and cut them out.
"Hi John, we're sorry to hear that you had a negative experience. We always strive to provide professional and fair service to both buyers and sellers. If you’d like to discuss your concerns further, please reach out to us directly, we’d love the opportunity to understand and improve."
5/5
GoogleI highly recommend Wright Marshall, Jack Braithwaite was very helpful and provided outstanding support throughout the process of the house sale.
Thank you Mark for your kind words and recommendation! It’s been an absolute pleasure assisting you with your house sale. Wishing you all the best in the future, and if you ever need anything, don’t hesitate to reach out. Regards, Jack
5/5
GoogleJack was great throughout the whole process and supported both sides of the sale very well. Always responsive and looked to find a solution when there were obstacles. We are super happy with our purchase and support in the process.
Thank you for this review Matt, glad to hear you’re settling in well and I wish you all the best. Regards, Jack
5/5
GoogleI would highly recommend Jack as it was a pleasure to deal with such an enthusiastic agent who constantly kept me informed and sold my property within a few weeks. He has been extremely professional, always available to answer questions and an absolute pleasure to deal with. I will certainly be recommending him to any friends who may be considering selling in the future. Thank you very much.
"Thank you so much for your glowing review, Ian! We’re thrilled to hear about your positive experience with Jack. His enthusiasm, professionalism, and dedication are exactly what we strive for at Wright Marshall. We’re so pleased he was able to sell your property quickly and keep you informed throughout the process. Thank you for recommending us, and we wish you all the best in the future!"
5/5
GoogleOur experience with Jack from Wright Marshall Estate agents was excellent from the point of our first contact. He was prompt and professional when he came to visit the house we were selling and really made us feel that he was confident that he was the man we should trust to do the job. His enthusiasm was what made the difference between him and other agents one of whom didn't even turn up for a confirmed appointment. The sales package was clearly explained and competitive. We had a say and were listened to in the selection of photos used to sell the house. The preparation prior to going on sale was exemplary. A key point for us was that Jack was solely in charge of all matters relating to the sale, including the viewings, and there was no 'interference' from others in the office. There was an initial flurry of activity and viewings but when things quietened down after a few weeks Jack recommended strategies to re-energise the sale and he informed previous viewers of those changes one of which came straight in with an offer which eventually resulted in the sale agreement. Jack was constantly on the task of keeping the ball rolling by regularly communicating with solicitors to chivvy them along where necessary and kept us in the picture at all times. Mainly thanks to Jack, overall, we thought we had a thoroughly professional experience and have difficulty finding fault with what was our first house sale in over 40 years.
Thank you so much for your detailed and glowing review, Chris! We're thrilled to hear that your experience with Jack was excellent from start to finish. His enthusiasm, professionalism, and commitment to ensuring a smooth process are truly what we aim for at Wright Marshall. It’s wonderful to know he kept you informed, involved, and confident throughout your first house sale in over 40 years. Your feedback means a lot to us, and we’ll be sure to share your kind words with Jack. Wishing you all the best, and thank you for trusting us with your sale!"
5/5
GoogleGreat level of service provided during a difficult sale and always felt in safe hands.
"Thank you so much for your kind words! We're thrilled to hear that you felt supported and in safe hands during a challenging sale. Your recommendation means the world to us!" Jack
5/5
GoogleKnowledgeable and good at keeping us informed during which was a difficult sale. Helpful and positive throughout the process.
Thank you for this review John and I hope you're both settling into your new property. Regards, Jack
5/5
GoogleWhat can I say about Jack apart from Wow he's amazing at his job !!! Great communication and always happy to Help.
Thank you for this glowing review James and all the best in your new home. Regards, Jack
5/5
GoogleI can’t recommend Jack Braithwaite at Wright Marshall enough. From day one he set out a clear strategy to market my home and backed it up with outstanding professionalism at every stage. Communication was excellent throughout, and he made the whole process feel smooth and stress-free. Jack really goes the extra mile, his service is second to none, and you always feel like you’re in safe hands. Thanks to his expertise, everything went exactly as planned and I couldn’t be happier with the result. If you’re thinking of selling your home, speak to Jack first. You’ll be glad you did.
Thank you, Lloyd, for such a fantastic 5⭐ review! We’re delighted to hear that Jack Braithwaite provided you with outstanding estate agency service in Northwich, from setting out a clear marketing strategy to keeping communication smooth and stress-free. Going the extra mile for our clients is what we pride ourselves on at Wright Marshall Estate Agents, and it’s wonderful to know Jack made the whole process seamless and successful. We truly appreciate your recommendation and are thrilled you’re so happy with the result. Wishing you every happiness in your new home 🏡✨.
5/5
GoogleWright Marshall have been fantastic with assisting us find a new property to let. Hannah Fearon in particular has been outstanding - patient, professional and friendly. Hannah responded promptly to my many emails and was reassuring and informative with her responses. Everything has been so smooth and I have every confidence in their support during our tenancy.
"Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Wright Marshall, and especially with Hannah Fearon. Her dedication to providing professional, friendly, and prompt service truly shines through, and it's wonderful to know she was able to support you so well during your property search. We’re confident that you’ll continue to feel supported throughout your tenancy, thanks to the exceptional care from Wright Marshall's team. Wishing you all the best in your new home!"
5/5
GoogleErin and Andy are a friendly and efficient team,
Thank you very much for your kind words!
5/5
GoogleA well deserved 5 star rating for Wright Marshall, especially for Diane Bowler who was very efficient and professional from start to finish, always happy to help and informative every step of the way, it wasn’t the easiest of sales but the positivity from this company and this lady made it so much easier for us to deal with for which we are very grateful. Thank you so much for all involved you have been amazing.
Dear Victoria, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with Wright Marshall, and especially with Diane. We know that some sales can be challenging, so we're delighted that Diane's professionalism, efficiency, and positivity made the process smoother for you. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. Wishing you all the best, and if you ever need anything in the future, we’re always here to help! Best regards, The Wright Marshall Knutsford Team
5/5
GoogleWe could not have got our purchase over the line without Diane's hard work and perseverance. We are extremely grateful for everything she and Andrew did to support and move things forward. Diane and Andrew were both very responsive to emails, phone calls and visits and did everything they could. I would highly recommend them
Thank you, Alison! We're so glad that our perseverance made all the difference in getting your purchase over the line. All the best to your parents in their new home
2/5
TrustpilotDisappointing service
We had a frustrating experience with this estate agent throughout our sale. They repeatedly pushed for unrealistic completion dates and applied pressure for us to move quickly, seemingly to suit others in the chain rather than considering our circumstances. Communication was poor, rather than picking up the phone to discuss important matters, they relied heavily on email, which often led to delays and misunderstandings. It also felt like they were biased towards our buyer, prioritising their needs over ours. What stood out most was their constant criticism of our solicitors, which came across as unprofessional and unnecessary. Instead of facilitating a smooth process, their approach added stress and tension. Overall, we were disappointed with the lack of balanced support and constructive communication. We wouldn’t feel confident recommending them based on our experience.
5/5
GoogleJess and Erin were really helpful and made my moving in process really smooth and without trouble!
Thank you for the fantastic 5-star review, Sahil! 🌟 We're delighted to hear that Jess and Erin made your moving in process smooth and trouble-free at Wright Marshall Estate Agent Knutsford. They'll be thrilled to know their support made such a positive difference during your move! Moving can be stressful, so it's wonderful to know our team provided the helpful, seamless service you deserved. We're proud to have assisted you with this important milestone. Congratulations on your new home, and thank you for choosing Wright Marshall! If you need anything in the future, we're always here to help. Best wishes, The Wright Marshall Knutsford Team
5/5
Google⭐️⭐️⭐️⭐️⭐️ Jess and Erin at Wright Marshall have been absolutely fantastic! They’ve been so helpful, professional, and supportive throughout the whole process, making everything smooth and stress-free. Couldn’t recommend them highly enough!
Thank you for the amazing 5-star review, Matthew! ⭐ We're absolutely thrilled to hear that Jess and Erin provided such fantastic service at Wright Marshall Knutsford. They'll be delighted to know their helpful, professional, and supportive approach made your experience smooth and stress-free! Your high recommendation means the world to our team. We pride ourselves on making the property process as seamless as possible, and it's wonderful to know we achieved that for you. Thank you for choosing Wright Marshall. We wish you all the best, and if you ever need our help in the future, we're always here! Warm regards, The Wright Marshall Knutsford Team
5/5
TrustpilotYour Team have been great including…
Your Team have been great including your viewing representatives, In what has been a most difficult time with having to lower asking price, to move closer to family in the South. So i am really grateful for all your efforts. Congratulations and just to say thanks for keeping me sane with an amazing sense of humor, keep it up
5/5
GoogleFriendly , efficient and very professional service , keeping us up to date with every step of the sale of our property would recommend to friends and family
Thank you, Tracey, for your 5⭐ review! We’re so pleased to hear you found our team friendly, efficient, and professional throughout the process of selling your property. At Wright Marshall Estate Agents Knutsford, we pride ourselves on keeping clients fully updated at every stage and making the experience as smooth as possible. Your recommendation means a lot to us, and we look forward to helping friends, family, or yourself again in the future 🏡✨.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Buxton has the most, with 227 reviews rated 4.7 out of 5, followed by Nantwich with 162.
The five Wright Marshall Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Wright Marshall Estate Agents, High Peak won Trusted Agent.
