5/5
GoogleGreat professionals and amazing service. Your team is number 1!
Agent replied · 30 July 2023
Your kind review is really appreciated! We are thrilled to have received it thank you so much Brianna!
Trusted Agent profile
Wright Marshall Estate Agents in Buxton, Nantwich, Knutsford and 2 more
★★★★★
656 reviews across 5 offices and 3 platforms
Wright Marshall Estate Agents has five offices, in Buxton, Nantwich, Knutsford, Northwich and Cheshire East. Together they have 656 reviews on three platforms, rated 4.8 out of 5 overall.
575
Reviews on Google
All 5 offices
5
Reviews on Facebook
All 5 offices
76
Reviews on Trustpilot
All 5 offices
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Our offices
Wright Marshall Estate Agents's five offices, most reviewed first. Each has its own page.
- Wright Marshall Estate Agents Buxton8 The Quadrant, SK17 6AW244 reviews · 163 on Google (4.8)9 in the last 90 days
- Wright Marshall Estate Agents Nantwich56 High Street, CW5 5BB162 reviews · 162 on Google (4.8)1 in the last 90 days
- Wright Marshall Estate Agents Knutsford1 Princess Street, WA16 6BY125 reviews · 125 on Google (4.8)1 in the last 90 days
- Wright Marshall Estate Agents NorthwichNorthwich, Moss Lane, Winnington, CW8 4BG112 reviews · 112 on Google (4.9)8 in the last 90 days
- Wright Marshall Estate Agents Cheshire East137 Nantwich Road, Crewe, CW2 6DF13 reviews · 13 on Google (3.3)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Wright Marshall Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Wright Marshall Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThank you so much for helping me sell my house! Never thought this could be so easy.
Agent replied · 30 July 2023
We are glad to have been able to assist you Brian, our pleasure & thank you so much for your kind words!
5/5
GoogleThanks to the team for your hard work .. i am very impressed with your efforts and would recommend without hesitation .
Agent replied · 30 July 2023
Thank you so much for your review Monika, it is extremely appreciated - best wishes to you!
5/5
GoogleSuper helpful! Would definitely recommend Wright Marshall if you are looking to rent a property! Thank you everyone!
Agent replied · 30 July 2023
Hello Alison, we really appreciate your kind words, thank you so much for posting your review - we are very glad we could help!
5/5
GoogleThanks to you guide it was all just.. effortless! Great team and work, see you soon again 😊 …
Agent replied · 30 July 2023
Hello Brendan, it is really lovely of you to write the smashing review, thank you!
5/5
GoogleI was looking to buy a property in the local area, this company was extremely helpful every step of the way
Agent replied · 30 July 2023
Hello Stephanie, many thanks indeed for your kind review! we are thrilled to hear of your positive experience and are pleased to have assisted you.
5/5
GoogleThank you to all for making the sale of my flat so smooth. What a great team!
Agent replied · 30 July 2023
Thank you for your review, we are extremely pleased to hear you had a great experience using our services! Our very best wishes to you
5/5
GoogleBeing a landlord is not easy but Wright Marshall do everything they can to make the journey a smooth one.
Agent replied · 30 July 2023
Thank you for leaving a fantastic 5 star review
5/5
GoogleThank you for all the understanding and help. Never thought selling my house could be so easy!
Agent replied · 30 July 2023
We love to help Jess! thank you so much for taking the time to write your review & you know where we are if we can assist you again.
5/5
GoogleTotally worth coming to you! Special thanks to Louise for helping me out with everything and all the smiles though the process!
Agent replied · 30 July 2023
Thank you so much Lynda, we are glad the smiles helped!! Our very best wishes.
5/5
GoogleLooking for a reliable estate agent is not easy, but these guys real try. Would recommend without question.
Agent replied · 30 July 2023
We are really thrilled to have received your lovely review & that is great to hear! Thank you so much again
5/5
GoogleI’ve had the pleasure of dealing with this office and was blown away by the exceptional service provided. The team are enthusiastic and proactive in their work & their level of knowledge is second to none. They are a very customer focussed team who go above and beyond to ensure customer satisfaction.
Agent replied · 30 July 2023
Thankyou so much for your review, it is very much appreciated! It has been lovely assisting you and if there is anything else we can help with please do not hesitate to contact my office! Best wishes Louise (Branch Manager)
2/5
GoogleI'm not normally one for giving bad reviews, but on this occasion I felt it was necessary. We rented with Wright Marshall for 3 years. When we first decided to go with Wright Marshall, we had an overall good experience. However, as time went on, we would raise issues that would just go constantly unresolved. For example, our shower was broken and the toilets didn't flush properly. Twice plumbers came out but nothing was ever done to fix the problem the entire time we were there. Instead, they just came to "assess" what needed doing, without actually doing anything about it. What really annoyed me, however, was the attitude of some staff. We were told that the landlord wanted to do a visit, which we were absolutely fine with, but on a date and time which suited us. A date and time was given to us and we said sorry but that doesn't work for us due to working shifts, so instead we sent a range of dates and times we could do instead. We were sent a reply saying unfortunately the landlord has to visit at this specific time and date, due to their commitments, even though it was clear that they hadn't bothered to check with the landlord first before responding to us. In reply, we stated that unfortunately we can't do that date, so Wright Marshall would need to speak to the landlord to see what alternative dates they could do, because I would be in the middle of a set of night shifts and the landlord's visit would mean I'd only get approximately 3 to 4 hours sleep. The next reply is what really annoyed me. The Wright Marshall rep replied saying that technically they only had to give us 24 hours notice and the landlord has a legal right to visit, which we never disputed in the first place. "The landlord isn't coming until 14:00, can't your partner just sleep in until then". If we had just said no and given no alternative dates, then I'd understand this response a bit more, but that response just showed they cared far more about keeping the landlord happy than they did us. Unfortunately because of this and the lack of care given to us when we reported faults just soured the relationship we had too much. There clearly wasn't any consideration to the property being our home, even if we were just renting. So we decided enough was enough and we moved elsewhere. To this day we've had no apology. The response to this review sums it up perfectly for me. "Hello Aaron, we are disappointed to have received your 2 star rating". Most company reps would put something along the lines of "I'm sorry to hear you've had a bad experience". Instead, "we are disappointed to have received your 2 star rating". Clearly a lot of people have had good experiences with Wright Marshall, it's just unfortunate that in the end we weren't one of them.
Agent replied · 30 July 2023
Hello Aaron, we are disappointed to have received your 2 star rating. If you have had a recent experience you can share, we would be happy to assist as we always strive to provide an excellent service. Please feel free to drop me a line; louisechapman@wrightmarshall.co.uk Thank you Louise (Branch Manager)
5/5
GoogleHighly recommend Wright Marshall Nantwich, made the purchasing of a property stress free. Staff are all very professional, Hannah who was looking after the sale/purchase even went out her way to pass on contacts for surveys etc. making the whole process simple for all parties involved. Many thanks for all your help and assistance!
Agent replied · 30 July 2023
Hello Barry, we can't thank you enough for your review thank you! It was a real pleasure to help you in your purchase & we wish you all the very best in your new home! Best wishes Louise (Branch Manager)
5/5
TrustpilotIncredible service from start to…
Incredible service from start to finish. They were flexible and attentive to our needs. Wright Marshall's professionalism made the whole process of moving a lot less stressful.
5/5
TrustpilotPleasurable experience, highly recommended.
I’ve had the pleasure of dealing with this office and was blown away by the exceptional service provided. The team are enthusiastic and proactive in their work & their level of knowledge is second to none. They are a very customer focussed team who go above and beyond to ensure customer satisfaction.
5/5
TrustpilotVery communicative and supportive…
Very communicative and supportive throughout our very stressful relocation. Previous house sales had fallen through and they were very helpful whilst we moved. Even afterwards when we had lots of questions regarding the house.😁
1/5
TrustpilotThe Least Proactive Estate Agent Imaginable.
I rang my local branch of Wright Marshall requested an email to be sent to me with a list of properties in 2 specific areas, gave the lady I spoke to enough information to make a rope long enough to hang herself, a nearly a week later NOTHING. I know I can check on Rightmove and Onthemarket but I find it easier to categorise in a specific way not in the options I find on these sites. These appear to be the least proactive estate agent. I told them I would have a property to sell eventually no mention was made of a valuation, again NOTHING. How they make money is beyond me.
5/5
TrustpilotFriendly and professional service
Louise inspired trust and confidence from the outset, when she came to value our home. The photographer did an amazing job, and Janet had a wonderful manner when showing potential purchasers around our home. My main telephone contact was with Hannah, who was brilliant. At times, the process was extremely stressful, but she was always positive and encouraging.There was always a very welcoming atmosphere in the office too. I would have no hesitation in recommending this firm to anybody wishing to sell in the Nantwich area.
5/5
TrustpilotExcellent Customer Experience
W.M. Nantwich office has recently sold a property for us. The service, from valuation to completion, was exceptional and highly professional. The office functions as a well trained team and provided an excellent customer experience. We would definitely recommend their services.
5/5
TrustpilotWright Marshall Knutsford Team
The team at Wright Marshall Knutsford made our move easy with no stress. They were extremely helpful and attentive and went above and beyond to both sell our house and find us a new home. I cannot thank James and the team enough. They kept us informed throughout the whole process and were honest and reliable.
5/5
GoogleBought our new home off wright Marshall Nantwich and they were very helpful and went above and beyond when asked
Agent replied · 30 July 2023
Thankyou Bernie, we hope you are settling into your new home and we are so glad they we could help you. Best wishes to you- happy Christmas! Thankyou again Louise (manager)
5/5
GoogleI am a director of Heatshield Plumbing, Heating and Electrical, we have carried out constant works on behalf of Wright Marshall and have always had a great relationship in helping them with all their requirements. Great company.
Agent replied · 30 July 2023
Thankyou Jordan for your review, we appreciate all your professional assistance to both the rental & sales departments. Thankyou Louise (Manager)
5/5
GoogleIf you’re looking for a letting agent then I can’t recommend these enough. From start to finish absolute great communication, friendly and really listened to my needs as a tenant searching for a new property. I viewed a property last week and it was a pleasure to be shown around. Whilst the property wasn’t for me, Victoria has called me every few days and kept me updated on new listings the area. Thanks again.
Agent replied · 30 July 2023
Thank you so much for your comments Shel, they are much appreciated & we are very glad to be able to provide assistance to you. Thanks again Louise
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Wright Marshall Estate Agents
Which Wright Marshall Estate Agents office has the most reviews?
Buxton has the most, with 244 reviews rated 4.7 out of 5, followed by Nantwich with 162.
Where are the Wright Marshall Estate Agents offices?
The five Wright Marshall Estate Agents offices, by town:
- Buxton: 8 The Quadrant, Buxton, SK17 6AW
- Cheshire East: 137 Nantwich Road, Crewe, Cheshire East, CW2 6DF
- Knutsford: 1 Princess Street, Knutsford, WA16 6BY
- Nantwich: 56 High Street, Nantwich, CW5 5BB
- Northwich: Northwich, Moss Lane, Winnington, CW8 4BG
Has Wright Marshall Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Wright Marshall Estate Agents, High Peak won Trusted Agent.
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