Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWright Residential and their staff have been incredible. It has been well-documented that in recent months that Estate Agents and Landlords have been sending out questionnaires and cherry-picking tenants - predominantly those with higher incomes - when it comes to viewing houses for rent. Me and my partner went through a very stressful period where we encountered this over and over again and were constantly subject to unwarranted judgments by several agents in Newcastle.
Wright Residential did not do this, however. They adhered to the fairer principle that whoever signs for a property first receives it, regardless of their income or what they can do upfront. Their staff made the process of signing for a rental very stress-free and use a superb portal system to track progress and maintenance. Their staff are also incredibly helpful and polite, particularly Heather and Kerrie who we have dealt with personally.
For anyone who has found themselves in a situation similar to us, sign up to Wright Residential's viewing list and go through these people. I could not recommend them highly enough and would urge anyone to refer to them as your first port of call!
Scott · 10 October 2022 · Wright Residential
Agent replied · 10 October 2026
Its been a pleasure so far and long may it continue. Always happy to help. thank you so much for taking the time to give us a review
★★★★★ 5/5
GoogleThe staff are very friendly and efficient and always offer service with a smile.
Rita · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much Rita for your kind review it has been a pleasure managing your property for you
★★★★★ 5/5
GooglePaul and the team made the process very easy. Had a couple of laughs along the way too! Thanks again
Craigbrawler · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much for your great review is much appreciated
★★★★★ 5/5
GoogleVery professional company who have a vast knowledge of the property Letting market and make Letting properties easy with they management skills,would recommend without hesitation.
George · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you george for taking the time to say such kind words
★★★★★ 5/5
GoogleI rented a house in Newcastle with Wright Residential for two years. Great landlord, very efficient agency.
Emilio · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much for your kind words. It has been a pleasure and wish you all the very best
★★★★★ 5/5
GoogleI am a landlord and wright residential currently manage my properties and have done for many years, they have maintained my properties to a high standard with excellent communications with both me and my tenants, problem solving and keeping everyone happy which has lightened the load of myself, would really recommend there service.
Alfie · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Always a pleasure Alfie thank you for your kind words
★★★★★ 5/5
GoogleWright have approached me as a tenant in a very proficient and effective way, pulling all the stops to make my flat and tenancy comfortable and hygienic.
Cannot recommend this agency enough.
Aris · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you very much Aris for your kind words its much appreciated thank you for taking the time
★★★★★ 5/5
GoogleI have been with Wright for a long time. Wright has always been professional, efficient and trustworthy especially Kerrie and Catherine. They are the best residential agency I have come across.
Grace · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Grace its our absolute pleasure working with you and long may it continue
★★★★★ 5/5
GoogleHaving been a private landlord managing the property myself I know first hand how much easier life is having Wright Residential now on board. All the staff are knowledgeable, helpful and experienced. Kerrie is my go-to and an absolute star.
Lyndsay · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank You Lyndsay its an absolute pleasure to help long may it continue
★★★★★ 5/5
GoogleI have used Wright Residential for approximately 14 years. They have looked after a number of my properties over the years, During that time there have obviously been a number of problems with tenants and the properties themselves. Wrights just take on board all the hassle, and miraculously solve all the problems. I don’t have to worry about a thing- It’s all taken care of in a very professional, courteous and effective way. I defy anyone to find a more efficient letting company than Wrights. I can wholeheartedly recommend them to any landlord who is trying to look after properties themselves, or are dissatisfied with their existing letting agency- hence the 5 star award. This is a brilliant company to deal with! Excellent.
Marian · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much for your kind words Marian is has been a pleasure working with you over the years
★★★★★ 5/5
GoogleWright Residential have proved to be exceptional in their help, advice and maintenance of the three properties we decided to hand over to them to manage. They are utterly reliable and have completely eliminated the stress and distraction that was often our experience while we were self-managing. Worth every penny of their fees and we always recommend them to friends and contacts!
Robert · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much Robert for your great review its much appreciated
★★★★★ 5/5
GoogleAs a private landlord, we cannot speak highly enough of the excellent and reliable service provided by Wright Residential. They fully manage our property rental and are always quick to communicate and address any issues that have arisen either from the tenants’ perspective or our own. The staff are very courteous, knowledgable and efficient. If maintenance issues arise they are happy to employ our own preferred tradesmen but if required also have their own bank of very reliable tradesmen. We are very happy to recommend them.
Sarah · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you Sarah for your lovely review its most appreciated we love working with you
★★★★★ 5/5
GoogleI have always found the Staff at Wright Residential, professional, friendly, efficient and totally trustworthy. I would highly recommend them to any landlords, whether it is 1 property or a full portfolio. I have been letting my properties through Wright Residential for over 10 years and have absolutely no complaints. Kerrie, Amanda and Catherine are my usual contacts and you can always guarantee to have first class service whoever you speak to.
Jeremy · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much to taking the time to give us a review, Its a pleasure working with you and we hope it continues for a long time
★★★★★ 5/5
GoogleWe rented through them and they managed the whole process for us, including sorting out maintenance issues pretty quickly and being first point of contact. Definitely one of the more reliable estate agents in the newcastle area, would definitely rent through them again!
Stephen · 10 October 2022 · Wright Residential
Agent replied · 10 October 2026
Stephen thank you so much for your lovely review. We always give 100% but always nice to feel its been appreciated. Thanks again for taking the time to post
★★★★★ 5/5
GoogleAlways very helpful, friendly and efficient a great team who provide a very special service
Paul · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you Paul is a pleasure working with you
★★★★★ 5/5
GoogleThe management of my properties is first class, handing over the day to day management of my properties has been the best thing i have done, giving me so much more time and taking away the hassles of being a landlord, the whole team at Wright Residential are first class, i should of done it earlier.
Stephen · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you Stephen for your lovely review. Its a pleasure looking after your properties for you.
★★★★★ 5/5
GoogleNever had a problem with them and even let me stay an extra day when my tenancy didnt run over into my new one. A minor deposit dispute but they were transparent and fair, no complaints.
George · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you George its been a pleasure we wish both you and Adam all the best
★★★★★ 5/5
GoogleWe rent through Wright Residential - we have experienced nothing but great service. They are extremely prompt with replies, try to sort out any issues as soon as possible and are very professional. We have just renewed our tenancy for these reasons. I would recommend the Chillingham Road branch to anyone looking at renting in the area.
Toby · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much Toby for taking the time to give us a review its much appreciated
★★★★★ 5/5
GoogleWe've only been with Wright Residential for a month so far but it's been a positive experience up to this point. The viewing and application process is much fairer than other letting agents in the area as it works on a 'First Come, First Served' basis. This, compared to filling out interest forms and being at the will of a landlord is much less stressful.
It's easy to report any issues through the online portal and they are quick to deal with them once logged on the system.
The staff members that we've spoken to have all been kind and personable, which is so much better than other approaches taken by agents in Newcastle.
So far, it's a positive!
Chloe · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much for your kind words and taking the time to give us a review its much appreciated
★★★★★ 5/5
GoogleWe've been living in a property managed by Wright Residential for the last ten years. The Chillingham road team have always been really respectful, helpful, non-intrusive and quick to resolve any issues we've had. Any maintenance problems have been addressed quickly and professionally and without hassle. Generally it's been great to know that the place has been managed by such a competent set of people.
Oliver · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Oliver thank you for taking the time to write a review its much appreciated. Its been a pleasure working with you
★★★★★ 5/5
GoogleI have used Wright Residential for letting and property management for many years now and they have always offered a professional, efficient and friendly service. I am happy that properties are regularly inspected and well maintained, and Wright Residential staff ensure properties comply with current legislation. When maintenance issues are reported by tenants Wright Residential staff act promptly to find a solution.
I can 100% recommend Wright Residential for letting and managing property in the North East region.
David · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much David for taking the time to give us a review. Always a pleasure working with you
★★★★★ 5/5
GoogleKerrie, Amanda and team have been my letting agents for over 5 years now, and the service from Wright residential has been first rate. Repairs and issues are managed promptly & professionally - highly recommended service. I no longer live in the city, so as a remote landlord trust and reliability is key - they have proven time & time again to be highly professional and trusted agents - I would highly recommend them.
Kevin · 10 October 2022 · Wright Residential
Agent replied · 15 June 2024
Kevin its been an absolute pleasure looking after your property for you thanks for your very kind works its much appreciated.
★★★★★ 5/5
GoogleThey are the best.PositiveProfessionalism
Oluwatoba · 26 August 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much for your kind words
★★★★★ 5/5
GoogleA safe pair of hands… truly best in class!
Not living in the local area means I need a good Lettings Agent for my property. I spoke to a few in my search and it’s Wright Residential who aced the requirements. They were engaging and responsive, taking the time to understand the local area of my property and how best to market it. They answered all of the queries I had, which of course there were plenty. I needed a little renovation work doing which was also a breeze, given they have excellent tradesmen on their books to cover all bases. Work was scheduled in quickly and executed to the highest quality and attention.
You don’t just feel like a number on their books as they’re interested in you, your property and the excellent service they will provide. The staff of Wright Residential are all very experienced in their field, expert is definitely a title they can all wear on a badge with honour.
I can focus on other things in my life knowing that my property is safe as houses with Wright Residential. They’ve got me covered, doing the right thing, the right way. If I ever have more property in the North East, they’ll be the agent looking after it!PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 26 August 2022 · Wright Residential
Agent replied · 15 June 2024
Thank you so much for taking the time to give us a review its very much appreciated
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