★★★★★ 5/5
GoogleWe would like to thank Elise for helping us secure our Property. During the viewing Elise was extremely helpful with all questions and showing us round the property. Our new neighbours have even complimented her professionalism and conduct. We can't thank Elise enough. McCorley and Emma
McCorley · 12 October 2023 · Wood and Pilcher Tunbridge Wells (23 High Street)
Agent replied · 15 June 2024
Thank you both for taking the time to offer your feedback which we are delighted to receive, and in particular your kind words about Elise. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleAll staff at wood and pilcher were helpful especially Mark who came over in the first place to value the property and Lynn in the office. I can't blame them for our irritating and pernickety purchasers except that they were selling through them too!
Teresa · 12 October 2023 · Wood and Pilcher Tunbridge Wells (23 High Street)
★★★★★ 5/5
GoogleWe're first time landlords and Elise at Wood and Pilcher has been an absolute god send. She kept us up to date the entire process, helped ensure the house was ready for our first tennants and is super, super responsive.
We bought our house through the Southborough branch in 2019 and are renting it out now through the Twells branch and I have to say, having bought and now rented through them, we wouldn't go anywhere else, the whole team are brilliant.
Sarah · 12 October 2023 · Wood and Pilcher Tunbridge Wells (23 High Street)
Agent replied · 15 June 2024
Thank you so much for taking the time to add your review and in particular for your kind words about Elise. We very much look forward to working with you again in future.
★★★★★ 5/5
GoogleI cannot rate Wood and Pilcher Tunbridge Wells highly enough. They have gone above and beyond to sell our property. Communication is excellent throughout the process. The whole team clearly really care about their jobs, conducting themselves to the highest professional standards. A huge thank you.
Rob · 12 October 2023 · Wood and Pilcher Tunbridge Wells (23 High Street)
Agent replied · 15 June 2024
Thank you so much, Rob. In an often-difficult job in an increasingly difficult market, these comments mean the world. Very best regards from us all.
★★★★★ 5/5
GoogleVery good estate Agents, great service
Stephen · 12 October 2023 · Wood and Pilcher Tunbridge Wells (23 High Street)
Agent replied · 12 October 2026
Thank you for your 5 star review! Delighted to have been able to assist.
★★★★★ 4/5
GoogleWe were just browsing, but they seemed helpful and professional. They knew the area from as sales and rental viewpoint, and we're able to advise accordingly.
David · 12 October 2023 · Wood and Pilcher Tunbridge Wells (23 High Street)
Agent replied · 15 June 2024
Thank you for your review. We look forward to being able to help you find a home when you are ready!
★★★★★ 5/5
GoogleThere are many Estate Agents in Tun Wells, we picked three but Wood & Pilcher clinched it with a narrow margin. However, their level of professionalism, courtesy and friendliness is unmatched. Ultimately tho we needed a sale and they delivered that three times! twice buyers pulled out for reasons outside of Wood & Pilcher's control, interest rate hikes etc.
Once we had secured the sale, we offered on four houses before securing the right one, W&P reassured our buyers, never pressurising but supporting us. The best agency we have ever experienced, the whole team outstanding.
Martin · 12 October 2023 · Wood and Pilcher Tunbridge Wells (23 High Street)
Agent replied · 15 June 2024
What a wonderful review of the team at Tunbridge Wells! Thank you for your kind words and we are delighted to have been able to help. All the best in your new home.
★★★★★ 5/5
GoogleWe sold our house through Wood and Pilcher last year.
We had had very bad experiences with other Heathfield agents, however after sitting down with Mike and sharing our feelings, we realised we had found the right agents.
Everyone we dealt with from wood and pilcher were professional and helpful.
They did their job well and got us the sale price we wanted.
I would recommend them over any other agent in Heathfield for buying or selling.
Jamie · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 11 December 2024
We really do appreciate the kind comments and all hope you are doing well! Thanks again from us all here.
★★★★★ 5/5
GoogleExcellent staff and communication throughout our purchase!
Rhiannon · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 22 October 2024
Thank you so much. We all hope you’re very happy in your new home!
★★★★★ 5/5
GoogleFriendly, professional, excellent communication and brilliant knowledge of the local market.
Jon · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
We really appreciate the 5 Star review and for trusting us with your home. All the best for the future.
★★★★★ 5/5
GoogleA great service from all the staff at Wood and Pilcher, Heathfield.
Darren · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Many thanks for the 5 Star Review and we really appreciate the opportunity to act for you. All the best for the future.
★★★★★ 5/5
GoogleFrom 1st viewing with Katie and the updates with Melissa and Mike, it’s like being part of a family
Stuart · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Massive thanks for the 5 Star review - we are so happy to have finally got this far! All the best for the future.
★★★★★ 5/5
GoogleI found Wood and Pilcher to be very professional, they guided, advised me throughout and kept me updated throughout the sale of my property
I highly recommend them.
Cherrycupcakes1231 · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Many thanks for the 5 Star Review - we are delighted to have been able to assist in your move. All the best for the future from all of us at W&P.
★★★★★ 5/5
GoogleI always found the staff at the Heathfield branch very helpful, polite and courteous.
Mike Watkinson the manager has shown true professionalism in all our dealings and this concluded in a successful sale.
I would highly recommend Wood and Pilcher Heathfield for anyone considering buying or selling a property.
Carolyn · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Thank you very much for the kind words and we all very much appreciate the opportunity to act for you. All the best for the future from us all here.
★★★★★ 5/5
GoogleAll of the team at Wood and Pilcher were fantastic from the start of the process to the end. Very professional, they clearly know the market in our area, and their advise was spot on. The best part for me was the communication. We don't often buy and sell homes, so the process is a bit daunting and confusing at times, but I was actively kept in the loop by the team. We were lucky enough to not only sell our property with W&P, but the house we bought was through them as well, making it as seamless as possible. Massive thank you to Mike, Josh, Melissa, Kate and everyone else at the Heathfield branch. I will (and do) recommend Wood and Pilcher whenever I can, and will reach out to them first when the time comes for us to move on again. Thanks guys!
John · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Thanks so much for the kind 5 Star Review - it makes it always even more worthwhile to receive such thanks and the team are so passionate about making sure moving home can be an enjoyable experience (amidst the stress!) so thanks again and we all wish you well in the new home!
★★★★★ 5/5
GoogleWood and Pilcher are excellent estate agents. I found them to be professional, friendly, approachable and efficient. They produced excellent photographs, showed around a steady stream of potential buyers and kept me informed with feedback. Once an offer was received they have been instrumental in keeping the sale on track: contacting all parties and solicitors and keeping me up to date.
I wouldn't hesitate to recommend Wood and Pilcher and would use them again myself.
Michael · 12 October 2023 · Wood and Pilcher Heathfield
Agent replied · 15 June 2024
Many thanks for taking time to review your recent experience. We are all very grateful for your kind words and wish you all the best for the future!
★★★★★ 5/5
GoogleOutstanding service, comms and support every step of the way!
Rob · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleExcellent service throughout the entire sales process
James · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleAlways prompt, polite and helpful. First class service.
MIKE · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleAn excellent service from beginning of sales process to completion.
I would highly recommend this company .
Penny · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
Agent replied · 16 June 2024
Thank you for your 5-star review of our Southborough team! Delighted to have been able to help
★★★★★ 5/5
GoogleWe have found Wood & Pilcher to be very good at what they do. They are professional, trustworthy and excellent at customer service. They do look after their customers throughout the whole process.
Maria · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 4/5
GoogleAn otherwise straightforward sale of a flat with no chain, turned into a frustrating debacle. Caused by the conveyancing practitioners the buyers had gone for. Luckily the agent, Holly, went out of her way to make sure all parties were kept informed and single-handedly kept the sale alive.
Mark · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
Agent replied · 16 June 2024
Thank you for your review of the team, and Holly in particular. We are so pleased to have been able to help and wish you all the best for the future.
★★★★★ 5/5
GoogleI fully recommend Wood & Pilcher! I sold a property through them as power of attorney, and had difficult circumstances associated with this. The agents were always fast to respond to my many questions, and they went above & beyond to help me through this difficult time. I felt supported every step of the way - and have nothing negative to say about the service they provide
Beth · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
★★★★★ 5/5
GoogleFrom the first interview with Amanda when she came to value our house to exchange of contract we have received 1st class service.
Dealing mainly with Holly ,nothing seemed to much trouble. We are very happy we chose W&P southborough and would highly recommend them to anyone.
Dave · 12 October 2023 · Wood and Pilcher Tunbridge Wells (124 London Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.