Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
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★★★★★
79 reviews from tenants across 6 offices
79 reviews of Williams & Goodwin The Property People Ltd come from tenants, rated 4.9 out of 5 on average, across six offices in Bangor, Llangefni and Holyhead.
79 reviews from tenants, newest first, with the office each one is about.
5/5
View AgentsVery Helpful with anything needed
Excellent service, anything needed it was of no hassle for them to help resolve the issue. Communication was excellent. very friendly. And Gwenno has been more than fantastic and helped me with any query i had quickly and efficiently.
5/5
View AgentsExcellent Customer Service
I was looking for a flat to rent and found one online and contacted Williams & Goodwin. I was dealt with by Vanessa Laidman-Davies who was excellent. The Service that I received was excellent and I am very happy with my flat.
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
5/5
View AgentsGreat Service
We found their service to be friendly and efficient. From our initial contact to arrange the viewing to signing the tenancy agreement all of their staff were courteous, friendly and helpful. Communication is very good and they responded quickly when we phoned to report the front door lock had broken. We would not hesitate to recommend them to anyone.
3/5
View AgentsGeneral rating after rental of property
I was not impressed with the service from W&G to begin with - not much known about the property when we were first shown round, and some teething problems which should not have happened given that the property was being offered via agents. However, I must thank a lady called Gwennno Griffith in Llangefni W&G as she has always given her best to resolve any issues I had and has always been helpful via phone or email. Excellent service and customer care from Gwenno.
5/5
View AgentsFriendly and efficient
The agent is always friendly and understanding of any issues raised. When we had an emergency with a burst shower they quickly contacted a plumber and a new shower was promptly installed. All our requests have been treated with understanding and an efficient manner. I would recommend them as a leggings agent.
5/5
View AgentsPROMPT AND FRIENDLY SERVICE
We rent via this agency. They are always helpful and strive to assist us quickly and effectively. Their property checks are carried out sensitively and in a friendly way. I have nothing but praise for their service.
5/5
View AgentsWin-win
I would like to thank Williams and Goodwin for their prompt and courteous service during the 13 months in which I was tenant at a property managed fully by them. When renting it is not possible to tell what maintenance work may prove necessary, and initially I was unfortunate to experience a flood and the need to replace the downstairs toilet within 48 hours. During the tenancy various lesser issues cropped up with the front door, lighting, tree pruning, and an oven reaching the end of it's life. I am grateful that all of the above were dealt with pleasantly with continued amicable relations between myself, the owner and W & G. In the case of a front door which would not shut and the lack of an oven, a contractor was sent the same day. It was always pleasant to meet Greg during the management visits, which gave an opportunity to discuss any non-urgent issues and the best course of action. I am grateful to Rhys and Gwenno for their management of the various issues as we went along. It was understood the owner wished to eventually sell the property and when this occurred the handling of the final countdown and reimbursement of deposit and gas refund was efficient and prompt. I believe the tenancy was a win-win situation for all concerned, and will have good memories of it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
79 reviews from tenants across six offices, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
